Forums
New posts
Search forums
News
Security News
Technology News
Giveaways
Giveaways, Promotions and Contests
Discounts & Deals
Reviews
Users Reviews
Video Reviews
Support
Windows Malware Removal Help & Support
Mac Malware Removal Help & Support
Mobile Malware Removal Help & Support
Blog
Log in
Register
What's new
Search
Search titles only
By:
Search titles only
By:
Reply to thread
Menu
Install the app
Install
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Forums
Security
Guides - Privacy & Security Tips
Create a System Image on Windows 8.1 Update 1 or Later
Message
<blockquote data-quote="mister_monkeyman" data-source="post: 393341" data-attributes="member: 36842"><p>CANNOT RESTORE FROM THE RECOVERY ENVIRONMENT USING USB3 DRIVE+ USB3 PORT.</p><p></p><p></p><p>To reproduce the problem:</p><p></p><p>1>Connect the HDD containing the system image to a USB3 port, connect a bootable USB flash drive containing Windows 8.1 installer to a USB2 (or USB3) port. (Hard disk must be USB3, I have not tried with a USB2 hard disk, as I don't have one).</p><p></p><p>2>Restart the laptop and select the option to boot from USB drive, Windows 8.1 boots up from the installer and asks you to select an option. (the external hard disk seems to be working at this point, the LED indicator on the external hard disk is lit up).</p><p></p><p>3>Go to "troubleshoot" and trigger a "system image recovery".</p><p></p><p>4>A message pops up saying no system images were found, and asking you to plug in the external hard drive or insert a DVD containing the image.</p><p></p><p>5>Unplug the external hard disk, and plug it back into the same USB3 port, or another USB3 port, click "Retry", the same message (mentioned in step4) pops up again. The hard disk is working though, the LED is lit up, it's as if Windows is unable to see the Hard Disk even though it's plugged in.</p><p></p><p>6>Unplug the hard disk and plug it into a USB2 port this time, click "retry", Windows sees the hard disk and shows you the recommended system image to restore from.</p><p></p><p>Conclusion: It appears that Windows 8.1 system image recovery, when started from the Installation disk, does not load USB3 drivers. The external hard disk is perfectly healthy, and the USB3 ports work fine when accessed from inside Windows 8.1, but fails to see the hard drive when booted up from the installation disk.</p><p></p><p>If your Windows 8.1 installer is present in a USB2 flash drive, and if you plug this flash drive in your USB3 port, Windows is able to see this flash drive and boot from it though.</p><p></p><p>QUESTION> Is there a workaround? I can restore properly using USB2 port, but USB3 fails. USB3 works ONLY if I start the restore from inside Windows, ie, i boot to Windows, click on "Change PC settings" in settings charm, select the "recovery" option, and select system image recovery. But if I try this from the Installer disk, it fails. I have ordered an Asus ROG laptop which has ALL USB3 ports and NO USB2 port. How will I restore from the installation disk on this laptop? I cannot just connect the HDD to a USB2 port like I'm doing on my current laptop.</p></blockquote><p></p>
[QUOTE="mister_monkeyman, post: 393341, member: 36842"] CANNOT RESTORE FROM THE RECOVERY ENVIRONMENT USING USB3 DRIVE+ USB3 PORT. To reproduce the problem: 1>Connect the HDD containing the system image to a USB3 port, connect a bootable USB flash drive containing Windows 8.1 installer to a USB2 (or USB3) port. (Hard disk must be USB3, I have not tried with a USB2 hard disk, as I don't have one). 2>Restart the laptop and select the option to boot from USB drive, Windows 8.1 boots up from the installer and asks you to select an option. (the external hard disk seems to be working at this point, the LED indicator on the external hard disk is lit up). 3>Go to "troubleshoot" and trigger a "system image recovery". 4>A message pops up saying no system images were found, and asking you to plug in the external hard drive or insert a DVD containing the image. 5>Unplug the external hard disk, and plug it back into the same USB3 port, or another USB3 port, click "Retry", the same message (mentioned in step4) pops up again. The hard disk is working though, the LED is lit up, it's as if Windows is unable to see the Hard Disk even though it's plugged in. 6>Unplug the hard disk and plug it into a USB2 port this time, click "retry", Windows sees the hard disk and shows you the recommended system image to restore from. Conclusion: It appears that Windows 8.1 system image recovery, when started from the Installation disk, does not load USB3 drivers. The external hard disk is perfectly healthy, and the USB3 ports work fine when accessed from inside Windows 8.1, but fails to see the hard drive when booted up from the installation disk. If your Windows 8.1 installer is present in a USB2 flash drive, and if you plug this flash drive in your USB3 port, Windows is able to see this flash drive and boot from it though. QUESTION> Is there a workaround? I can restore properly using USB2 port, but USB3 fails. USB3 works ONLY if I start the restore from inside Windows, ie, i boot to Windows, click on "Change PC settings" in settings charm, select the "recovery" option, and select system image recovery. But if I try this from the Installer disk, it fails. I have ordered an Asus ROG laptop which has ALL USB3 ports and NO USB2 port. How will I restore from the installation disk on this laptop? I cannot just connect the HDD to a USB2 port like I'm doing on my current laptop. [/QUOTE]
Insert quotes…
Verification
Post reply
Top