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dllhost.exe com surrogate problem
Message
<blockquote data-quote="dpuma" data-source="post: 296863" data-attributes="member: 30571"><p>can result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 10-11-2014</p><p>Ran by Puma (administrator) on PUMA-PC on 10-11-2014 21:42:14</p><p>Running from C:\Users\Puma\Downloads</p><p>Loaded Profile: Puma (Available profiles: Puma & Guest)</p><p>Platform: Windows 7 Home Premium (X64) OS Language: English (United States)</p><p>Internet Explorer Version 9</p><p>Boot Mode: Normal</p><p>Tutorial for Farbar Recovery Scan Tool: <a href="http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/" target="_blank">http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/</a></p><p>==================== Processes (Whitelisted) =================</p><p>(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)</p><p>(Stardock Corporation) C:\Program Files\Dell\DellDock\DockLogin.exe</p><p>(Symantec Corporation) C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Smc.exe</p><p>(Microsoft Corporation) C:\Windows\System32\wlanext.exe</p><p>(Symantec Corporation) C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe</p><p>() C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE</p><p>(Dell Inc.) C:\Program Files\Dell\Dell Wireless WLAN Card\BCMWLTRY.EXE</p><p>(ActivIdentity) C:\Program Files\Common Files\ActivIdentity\ac.sharedstore.exe</p><p>(ActivIdentity) C:\Program Files\ActivIdentity\ActivClient\acevents.exe</p><p>(Andrea Electronics Corporation) C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe</p><p>(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe</p><p>(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe</p><p>(Microsoft Corporation) C:\Windows\SysWOW64\svchost.exe</p><p>(Verizon) C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe</p><p>(Alcatel-Lucent) C:\Program Files\Common Files\Motive\McciCMService.exe</p><p>(Microsoft Corporation) C:\Windows\System32\msiexec.exe</p><p>(Prolific Technology Inc.) C:\Windows\SysWOW64\IoctlSvc.exe</p><p>() C:\Windows\SysWOW64\PSIService.exe</p><p>(Safer-Networking Ltd.) D:\Spybot - Search & Destroy 2\SDFSSvc.exe</p><p>(Safer-Networking Ltd.) D:\Spybot - Search & Destroy 2\SDUpdSvc.exe</p><p>(Microsoft Corporation) C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe</p><p>(Radialpoint Inc.) C:\Program Files (x86)\Verizon\VSP\ServicepointService.exe</p><p>(Symantec Corporation) C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe</p><p>(Safer-Networking Ltd.) D:\Spybot - Search & Destroy 2\SDWSCSvc.exe</p><p>(Microsoft Corporation) C:\Windows\System32\rundll32.exe</p><p>(Symantec Corporation) C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\SmcGui.exe</p><p>(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe</p><p>(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe</p><p>(Dell Inc.) C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.EXE</p><p>(Intel Corporation) C:\Windows\System32\hkcmd.exe</p><p>(Intel Corporation) C:\Windows\System32\igfxpers.exe</p><p>(ActivIdentity) C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe</p><p>(ActivIdentity) C:\Program Files\ActivIdentity\ActivClient\acevents.exe</p><p>(ActivIdentity) C:\Program Files\ActivIdentity\ActivClient\acsagent.exe</p><p>(CyberLink Corp.) C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe</p><p>(SupportSoft, Inc.) C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe</p><p>(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe</p><p>(Symantec Corporation) C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\ProtectionUtilSurrogate.exe</p><p>(Piriform Ltd) C:\Program Files\CCleaner\CCleaner64.exe</p><p>(Adobe Systems Incorporated) C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrobat_sl.exe</p><p>() C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe</p><p>(Adobe Systems Inc.) C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe</p><p>(Symantec Corporation) C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe</p><p>(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe</p><p>(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe</p><p>(Adobe Systems Incorporated) C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_15_0_0_189_ActiveX.exe</p><p>(Microsoft Corporation) C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE</p><p>(Microsoft Corporation) C:\Windows\splwow64.exe</p><p>(Safer-Networking Ltd.) D:\Spybot - Search & Destroy 2\SDTray.exe</p><p>(SupportSoft, Inc.) C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe</p><p></p><p>==================== Registry (Whitelisted) ==================</p><p>(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)</p><p>HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [1812776 2009-06-25] (Synaptics Incorporated)</p><p>HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [7970848 2009-07-14] (Realtek Semiconductor)</p><p>HKLM\...\Run: [Broadcom Wireless Manager UI] => C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.exe [4968960 2009-07-16] (Dell Inc.)</p><p>HKLM\...\Run: [accrdsub] => C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe [491192 2013-04-22] (ActivIdentity)</p><p>HKLM\...\Run: [acevents] => C:\Program Files\ActivIdentity\ActivClient\acevents.exe [197272 2013-04-22] (ActivIdentity)</p><p>HKLM-x32\...\Run: [PDVDDXSrv] => C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe [140520 2009-06-24] (CyberLink Corp.)</p><p>HKLM-x32\...\Run: [Dell Webcam Central] => C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe [409744 2009-06-24] (Creative Technology Ltd)</p><p>HKLM-x32\...\Run: [DellSupportCenter] => C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe [206064 2009-05-21] (SupportSoft, Inc.)</p><p>HKLM-x32\...\Run: [GrooveMonitor] => C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe [30040 2009-02-26] (Microsoft Corporation)</p><p>HKLM-x32\...\Run: [Adobe Acrobat Speed Launcher] => C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe [37232 2008-06-12] (Adobe Systems Incorporated)</p><p>HKLM-x32\...\Run: [] => [X]</p><p>HKLM-x32\...\Run: [AprvRemoveLegacyExcelKeys] => "C:\Program Files (x86)\ApproveIt\Support\Tools\AprvClean.exe" -k HKCU SOFTWARE\Microsoft\Office\Excel\Addins\OfficeAddIn.OfficeAddIn</p><p>HKLM-x32\...\Run: [AprvRemoveLegacyWordKeys] => "C:\Program Files (x86)\ApproveIt\Support\Tools\AprvClean.exe" -k HKCU SOFTWARE\Microsoft\Office\Word\Addins\OfficeAddIn.OfficeAddIn</p><p>HKLM-x32\...\Run: [ApproveItForOfficeSetup] => C:\Program Files (x86)\ApproveIt\Support\Tools\ApproveItForOfficeSetup.exe [155648 2009-04-29] (Silanis Technology Inc.)</p><p>HKLM-x32\...\Run: [Desktop Disc Tool] => C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe [498160 2009-12-15] ()</p><p>HKLM-x32\...\Run: [Acrobat Assistant 8.0] => C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe [640376 2008-06-11] (Adobe Systems Inc.)</p><p>HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [43816 2014-07-31] (Apple Inc.)</p><p>HKLM-x32\...\Run: [ccApp] => C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe [115560 2009-07-08] (Symantec Corporation)</p><p>HKLM-x32\...\Run: [QuickTime Task] => C:\Program Files (x86)\QuickTime\QTTask.exe [421888 2014-01-17] (Apple Inc.)</p><p>HKLM-x32\...\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [152392 2014-08-01] (Apple Inc.)</p><p>HKLM-x32\...\Run: [SDTray] => D:\Spybot - Search & Destroy 2\SDTray.exe [4101576 2014-06-24] (Safer-Networking Ltd.)</p><p>Winlogon\Notify\GoToAssist: C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll [X]</p><p>Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)</p><p>Winlogon\Notify\ScCertProp: wlnotify.dll [X]</p><p>Winlogon\Notify\SDWinLogon-x32: SDWinLogon.dll [X]</p><p>HKU\S-1-5-21-2131441486-1022673857-2001062433-1000\...\Run: [CCleaner Monitoring] => C:\Program Files\CCleaner\CCleaner64.exe [6501656 2014-10-29] (Piriform Ltd)</p><p>Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\ActivClient Agent.lnk</p><p>ShortcutTarget: ActivClient Agent.lnk -> C:\Program Files\ActivIdentity\ActivClient\acsagent.exe (ActivIdentity)</p><p>Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\ApproveIt StartUp.lnk</p><p>ShortcutTarget: ApproveIt StartUp.lnk -> C:\Windows\Installer\{6ECD42B2-32AF-4898-880D-0608EA5C592A}\Icon9557F1BC1.ico ()</p><p>Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\AtHomeConnect.lnk</p><p>ShortcutTarget: AtHomeConnect.lnk -> C:\Program Files (x86)\AtHomeConnect\AtHomeConnect.exe (HR Block )</p><p>Startup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk</p><p>ShortcutTarget: Dell Dock First Run.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)</p><p>Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk</p><p>ShortcutTarget: Dell Dock First Run.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)</p><p>BootExecute: autocheck autochk * sdnclean64.exe</p><p>==================== Internet (Whitelisted) ====================</p><p>(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)</p><p>HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = <a href="http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch" target="_blank">http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch</a></p><p>HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = <a href="http://www.reuters.com/" target="_blank">http://www.reuters.com/</a></p><p>HKU\S-1-5-21-2131441486-1022673857-2001062433-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION</p><p>StartMenuInternet: IEXPLORE.EXE - C:\Program Files (x86)\Internet Explorer\iexplore.exe</p><p>SearchScopes: HKLM - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = </p><p>SearchScopes: HKLM-x32 - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = </p><p>SearchScopes: HKCU - {24776BD3-55FF-4E5E-9E87-8C9BA7930E15} URL = </p><p>BHO: Java(tm) Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre6\bin\jp2ssv.dll No File</p><p>BHO-x32: HP Print Enhancer -> {0347C33E-8762-4905-BF09-768834316C61} -> C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll (Hewlett-Packard Co.)</p><p>BHO-x32: PE_IE_Helper Class -> {0941C58F-E461-4E03-BD7D-44C27392ADE1} -> C:\Program Files (x86)\IBM\Lotus Forms\Viewer\3.5\PEhelper.dll (IBM Corporation)</p><p>BHO-x32: Adobe PDF Link Helper -> {18DF081C-E8AD-4283-A596-FA578C2EBDC3} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll (Adobe Systems Incorporated)</p><p>BHO-x32: Search Helper -> {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} -> C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll (Microsoft Corporation)</p><p>BHO-x32: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll (Microsoft Corporation)</p><p>BHO-x32: Java(tm) Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)</p><p>BHO-x32: Windows Live Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corporation)</p><p>BHO-x32: Adobe PDF Conversion Toolbar Helper -> {AE7CD045-E861-484f-8273-0445EE161910} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)</p><p>BHO-x32: Java(tm) Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)</p><p>BHO-x32: Windows Live Toolbar Helper -> {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} -> C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation)</p><p>BHO-x32: SmartSelect Class -> {F4971EE7-DAA0-4053-9964-665D8EE6A077} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)</p><p>BHO-x32: HP Smart BHO Class -> {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} -> C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll (Hewlett-Packard Co.)</p><p>Toolbar: HKLM-x32 - &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation)</p><p>Toolbar: HKLM-x32 - Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)</p><p>Toolbar: HKU\S-1-5-21-2131441486-1022673857-2001062433-1000 -> No Name - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File</p><p>Toolbar: HKU\S-1-5-21-2131441486-1022673857-2001062433-1000 -> No Name - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File</p><p>DPF: HKLM-x32 {02BCC737-B171-4746-94C9-0D8A0B2C0089} <a href="http://office.microsoft.com/sites/production/ieawsdc32.cab" target="_blank">http://office.microsoft.com/sites/production/ieawsdc32.cab</a></p><p>DPF: HKLM-x32 {4871A87A-BFDD-4106-8153-FFDE2BAC2967} <a href="http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.0.cab" target="_blank">http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.0.cab</a></p><p>DPF: HKLM-x32 {F27237D7-93C8-44C2-AC6E-D6057B9A918F} <a href="https://hipnsa1.hipusa.com/dana-cached/sc/JuniperSetupClient.cab" target="_blank">https://hipnsa1.hipusa.com/dana-cached/sc/JuniperSetupClient.cab</a></p><p>Handler: x-owacid2 - {5B290518-830E-4C57-A66B-E4F748900C27} - No File</p><p>Handler-x32: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.14.0.8089.0726.dll (Microsoft Corporation)</p><p>Handler-x32: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.14.0.8089.0726.dll (Microsoft Corporation)</p><p>Handler-x32: x-owacid2 - {5B290518-830E-4C57-A66B-E4F748900C27} - C:\Program Files (x86)\Microsoft\SMIME Client (2010)\mimectl.dll (Microsoft Corporation)</p><p>Tcpip\Parameters: [DhcpNameServer] 192.168.10.10</p><p>FireFox:</p><p>========</p><p>FF ProfilePath: C:\Users\Puma\AppData\Roaming\Mozilla\Firefox\Profiles\c2eg4nrm.default</p><p>FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_14_0_0_145.dll ()</p><p>FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> C:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)</p><p>FF Plugin: @radialpoint.com/SPA,version=1 -> C:\Program Files (x86)\Verizon\VSP\nprpspa.dll (Verizon)</p><p>FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_14_0_0_145.dll ()</p><p>FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()</p><p>FF Plugin-x32: @Google.com/GoogleEarthPlugin -> C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)</p><p>FF Plugin-x32: @java.com/DTPlugin,version=10.67.2 -> C:\Windows\SysWOW64\npdeployJava1.dll (Oracle Corporation)</p><p>FF Plugin-x32: @java.com/JavaPlugin -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)</p><p>FF Plugin-x32: @java.com/JavaPlugin,version=10.67.2 -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)</p><p>FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> C:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)</p><p>FF Plugin-x32: @microsoft.com/WLPG,version=14.0.8081.0709 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)</p><p>FF Plugin-x32: @Motive.com/NpMotive,version=1.0 -> C:\Program Files (x86)\Common Files\Motive\npMotive.dll (Alcatel-Lucent)</p><p>FF Plugin-x32: @radialpoint.com/SPA,version=1 -> C:\Program Files (x86)\Verizon\VSP\nprpspa.dll (Verizon)</p><p>FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.25.5\npGoogleUpdate3.dll (Google Inc.)</p><p>FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.25.5\npGoogleUpdate3.dll (Google Inc.)</p><p>FF Plugin HKU\S-1-5-21-2131441486-1022673857-2001062433-1000: @tools.google.com/Google Update;version=3 -> C:\Users\Puma\AppData\Local\Google\Update\1.3.25.5\npGoogleUpdate3.dll (Google Inc.)</p><p>FF Plugin HKU\S-1-5-21-2131441486-1022673857-2001062433-1000: @tools.google.com/Google Update;version=9 -> C:\Users\Puma\AppData\Local\Google\Update\1.3.25.5\npGoogleUpdate3.dll (Google Inc.)</p><p>FF Plugin HKU\S-1-5-21-2131441486-1022673857-2001062433-1000: google.com/WidevineMediaOptimizer -> C:\Users\Puma\AppData\Roaming\IDM\bin\npwidevinemediaoptimizer.dll (Google Inc.)</p><p>FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\mfc71.dll (Microsoft Corporation)</p><p>FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\msvcr71.dll (Microsoft Corporation)</p><p>FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\npmfv.dll (IBM Corporation)</p><p>FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\NPOFF12.DLL (Microsoft Corporation)</p><p>FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\nppdf32.dll (Adobe Systems Inc.)</p><p>FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\npqtplugin.dll (Apple Inc.)</p><p>FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\npqtplugin2.dll (Apple Inc.)</p><p>FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\npqtplugin3.dll (Apple Inc.)</p><p>FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\npqtplugin4.dll (Apple Inc.)</p><p>FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\npqtplugin5.dll (Apple Inc.)</p><p>FF Extension: High Definition Video - C:\Users\Puma\AppData\Roaming\Mozilla\Firefox\Profiles\c2eg4nrm.default\Extensions\<a href="mailto:hdv@vovcacik.addons.mozilla.org.xpi">hdv@vovcacik.addons.mozilla.org.xpi</a> [2014-05-17]</p><p>FF Extension: Java Console - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA} [2014-11-09]</p><p>FF Extension: Java Console - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA} [2014-11-09]</p><p>FF HKLM-x32\...\Firefox\Extensions: [<a href="mailto:smartwebprinting@hp.com">smartwebprinting@hp.com</a>] - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3</p><p>FF Extension: HP Smart Web Printing - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2011-05-12]</p><p>Chrome: </p><p>=======</p><p>==================== Services (Whitelisted) =================</p><p>(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)</p><p>R2 ac.sharedstore; C:\Program Files\Common Files\ActivIdentity\ac.sharedstore.exe [278288 2013-04-22] (ActivIdentity)</p><p>S3 Adobe LM Service; C:\Program Files (x86)\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe [69632 2010-03-31] (Adobe Systems) [File not signed]</p><p>R2 ccEvtMgr; C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe [108392 2009-07-08] (Symantec Corporation)</p><p>R2 ccSetMgr; C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe [108392 2009-07-08] (Symantec Corporation)</p><p>R2 DockLoginService; C:\Program Files\Dell\DellDock\DockLogin.exe [155648 2009-06-09] (Stardock Corporation) [File not signed]</p><p>S3 FLEXnet Licensing Service; C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe [651720 2010-05-02] (Macrovision Europe Ltd.) [File not signed]</p><p>R3 hpqcxs08; C:\Program Files (x86)\HP\Digital Imaging\bin\hpqcxs08.dll [248832 2009-05-21] (Hewlett-Packard Co.) [File not signed]</p><p>R2 hpqddsvc; C:\Program Files (x86)\HP\Digital Imaging\bin\hpqddsvc.dll [133120 2009-05-21] (Hewlett-Packard Co.) [File not signed]</p><p>R2 HPSLPSVC; C:\Program Files (x86)\HP\Digital Imaging\bin\HPSLPSVC64.DLL [923136 2009-05-21] (Hewlett-Packard Co.) [File not signed]</p><p>R2 IHA_MessageCenter; C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe [350792 2013-09-13] (Verizon) [File not signed]</p><p>S3 LiveUpdate; C:\Program Files (x86)\Symantec\LiveUpdate\LuComServer_3_3.EXE [3093880 2009-07-13] (Symantec Corporation)</p><p>S4 McciCMService; C:\Program Files (x86)\Common Files\Motive\McciCMService.exe [319488 2010-03-17] (Alcatel-Lucent) [File not signed]</p><p>R2 McciCMService64; C:\Program Files\Common Files\Motive\McciCMService.exe [517632 2010-03-17] (Alcatel-Lucent) [File not signed]</p><p>R2 Net Driver HPZ12; C:\Windows\system32\HPZinw12.dll [71680 2008-12-03] (Hewlett-Packard) [File not signed]</p><p>R2 PLFlash DeviceIoControl Service; C:\Windows\SysWOW64\IoctlSvc.exe [53248 2005-09-13] (Prolific Technology Inc.) [File not signed]</p><p>R2 Pml Driver HPZ12; C:\Windows\system32\HPZipm12.dll [89600 2008-12-03] (Hewlett-Packard) [File not signed]</p><p>R2 ProtexisLicensing; C:\Windows\SysWOW64\PSIService.exe [177704 2007-06-05] ()</p><p>R2 SDScannerService; D:\Spybot - Search & Destroy 2\SDFSSvc.exe [1738168 2014-06-24] (Safer-Networking Ltd.)</p><p>R2 SDUpdateService; D:\Spybot - Search & Destroy 2\SDUpdSvc.exe [2088408 2014-06-27] (Safer-Networking Ltd.)</p><p>R2 SDWSCService; D:\Spybot - Search & Destroy 2\SDWSCSvc.exe [171928 2014-04-25] (Safer-Networking Ltd.)</p><p>R2 SmcService; C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Smc.exe [3197256 2009-09-17] (Symantec Corporation)</p><p>S4 SNAC; C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\SNAC64.EXE [411976 2009-09-17] (Symantec Corporation)</p><p>R2 Symantec AntiVirus; C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe [2477304 2009-09-17] (Symantec Corporation)</p><p>R2 wltrysvc; C:\Program Files\Dell\Dell Wireless WLAN Card\bcmwltry.exe [3417088 2009-07-16] (Dell Inc.) [File not signed]</p><p>==================== Drivers (Whitelisted) ====================</p><p>(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)</p><p>U5 AppMgmt; C:\Windows\system32\svchost.exe [27136 2009-07-13] (Microsoft Corporation)</p><p>S3 BrSerIf; C:\Windows\System32\DRIVERS\BrSerIf.sys [97280 2006-09-02] (Brother Industries Ltd.)</p><p>R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [487216 2014-08-27] (Symantec Corporation)</p><p>R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [142640 2014-08-27] (Symantec Corporation)</p><p>S3 MREMP50; C:\Program Files (x86)\Common Files\Motive\MREMP50.sys [21248 2010-03-17] (Printing Communications Assoc., Inc. (PCAUSA)) [File not signed]</p><p>S3 MRESP50; C:\Program Files (x86)\Common Files\Motive\MRESP50.sys [20096 2010-03-17] (Printing Communications Assoc., Inc. (PCAUSA)) [File not signed]</p><p>R3 NAVENG; C:\ProgramData\Symantec\Definitions\VirusDefs\20141109.003\eng64.sys [129752 2014-08-11] (Symantec Corporation)</p><p>R3 NAVEX15; C:\ProgramData\Symantec\Definitions\VirusDefs\20141109.003\ex64.sys [2137304 2014-08-11] (Symantec Corporation)</p><p>S3 S3XXx64; C:\Windows\System32\DRIVERS\S3XXx64.sys [73984 2013-06-05] (Identive)</p><p>R1 SRTSP; C:\Windows\System32\Drivers\SRTSP64.SYS [443952 2009-08-25] (Symantec Corporation)</p><p>R1 SRTSP; C:\Windows\SysWOW64\Drivers\SRTSP64.SYS [443952 2009-08-25] (Symantec Corporation)</p><p>S3 SRTSPL; C:\Windows\System32\Drivers\SRTSPL64.SYS [481840 2009-08-25] (Symantec Corporation)</p><p>S3 SRTSPL; C:\Windows\SysWOW64\Drivers\SRTSPL64.SYS [481840 2009-08-25] (Symantec Corporation)</p><p>R1 SRTSPX; C:\Windows\System32\Drivers\SRTSPX64.SYS [32304 2009-08-25] (Symantec Corporation)</p><p>R1 SRTSPX; C:\Windows\SysWOW64\Drivers\SRTSPX64.SYS [32304 2009-08-25] (Symantec Corporation)</p><p>R3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [172592 2013-05-08] (Symantec Corporation)</p><p>R3 Teefer2; C:\Windows\System32\DRIVERS\teefer2.sys [62512 2009-05-27] (Symantec Corporation)</p><p>R1 WPS; C:\Windows\system32\drivers\wpsdrvnt.sys [52784 2009-09-17] (Symantec Corporation)</p><p>R3 WpsHelper; C:\Windows\system32\drivers\WpsHelper.sys [233120 2012-10-05] (Symantec Corporation)</p><p>S3 catchme; \??\C:\ComboFix\catchme.sys [X]</p><p>S3 MREMP50a64; \??\C:\PROGRA~1\COMMON~1\Motive\MREMP50a64.SYS [X]</p><p>S3 MREMPR5; \??\C:\PROGRA~1\COMMON~1\Motive\MREMPR5.SYS [X]</p><p>S3 MRENDIS5; \??\C:\PROGRA~1\COMMON~1\Motive\MRENDIS5.SYS [X]</p><p>S3 MRESP50a64; \??\C:\PROGRA~1\COMMON~1\Motive\MRESP50a64.SYS [X]</p><p>==================== NetSvcs (Whitelisted) ===================</p><p>(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)</p><p></p><p>==================== One Month Created Files and Folders ========</p><p>(If an entry is included in the fixlist, the file\folder will be moved.)</p><p>2014-11-10 21:42 - 2014-11-10 21:43 - 00023959 _____ () C:\Users\Puma\Downloads\FRST.txt</p><p>2014-11-10 21:41 - 2014-11-10 21:41 - 02116096 _____ (Farbar) C:\Users\Puma\Downloads\FRST64.exe</p><p>2014-11-10 21:36 - 2014-11-10 21:36 - 00039334 _____ () C:\Windows\PFRO.log</p><p>2014-11-10 21:34 - 2014-11-10 21:34 - 00709564 _____ () C:\Users\Puma\Downloads\DqEB</p><p>2014-11-10 20:47 - 2014-11-10 21:42 - 00000000 ____D () C:\FRST</p><p>2014-11-10 20:40 - 2014-11-10 20:40 - 00012200 _____ () C:\ComboFix.txt</p><p>2014-11-10 20:25 - 2011-06-26 01:45 - 00256000 _____ () C:\Windows\PEV.exe</p><p>2014-11-10 20:25 - 2010-11-07 12:20 - 00208896 _____ () C:\Windows\MBR.exe</p><p>2014-11-10 20:25 - 2009-04-19 23:56 - 00060416 _____ (NirSoft) C:\Windows\NIRCMD.exe</p><p>2014-11-10 20:25 - 2000-08-30 19:00 - 00518144 _____ (SteelWerX) C:\Windows\SWREG.exe</p><p>2014-11-10 20:25 - 2000-08-30 19:00 - 00406528 _____ (SteelWerX) C:\Windows\SWSC.exe</p><p>2014-11-10 20:25 - 2000-08-30 19:00 - 00098816 _____ () C:\Windows\sed.exe</p><p>2014-11-10 20:25 - 2000-08-30 19:00 - 00080412 _____ () C:\Windows\grep.exe</p><p>2014-11-10 20:25 - 2000-08-30 19:00 - 00068096 _____ () C:\Windows\zip.exe</p><p>2014-11-10 20:19 - 2014-11-10 20:40 - 00000000 ____D () C:\Qoobox</p><p>2014-11-10 20:18 - 2014-11-10 20:38 - 00000000 ____D () C:\Windows\erdnt</p><p>2014-11-10 03:40 - 2014-11-10 21:36 - 00000224 _____ () C:\Windows\setupact.log</p><p>2014-11-10 03:40 - 2014-11-10 03:40 - 00277896 _____ () C:\Windows\Minidump\111014-68297-01.dmp</p><p>2014-11-10 03:40 - 2014-11-10 03:40 - 00000000 _____ () C:\Windows\setuperr.log</p><p>2014-11-09 23:30 - 2014-11-09 23:31 - 32601272 _____ (Microsoft Corporation) C:\Users\Puma\Downloads\Windows-KB890830-x64-V5.17.exe</p><p>2014-11-09 23:25 - 2014-11-09 23:25 - 00002770 _____ () C:\Windows\System32\Tasks\CCleanerSkipUAC</p><p>2014-11-09 23:15 - 2014-11-09 23:15 - 00000000 ____D () C:\Windows\ERUNT</p><p>2014-11-09 22:59 - 2014-11-09 22:59 - 01706808 _____ (Thisisu) C:\Users\Puma\Downloads\JRT.exe</p><p>2014-11-09 22:58 - 2014-11-10 21:07 - 00000000 ____D () C:\AdwCleaner</p><p>2014-11-09 22:55 - 2014-11-09 22:56 - 02140160 _____ () C:\Users\Puma\Downloads\AdwCleaner.exe</p><p>2014-11-09 22:00 - 2014-11-09 22:01 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox</p><p>2014-11-04 23:41 - 2014-11-04 23:41 - 00004034 _____ () C:\Windows\System32\Tasks\{BC376D1A-F992-487A-6964-BE2E4EDB5C19}</p><p>2014-11-04 23:41 - 2014-11-04 23:41 - 00000000 _____ () C:\Users\Puma\AppData\Roaming\ovmwpiw.dll</p><p>2014-10-26 10:17 - 2014-10-26 15:33 - 00014078 _____ () C:\Users\Puma\Desktop\3rd PLT 201410126.xlsx</p><p>2014-10-22 19:57 - 2014-10-22 19:57 - 00000000 ___HD () C:\ProgramData\{9A88E103-A20A-4EA5-8636-C73B709A5BF8}</p><p>2014-10-20 19:22 - 2014-10-20 19:31 - 00000000 ____D () C:\Users\Puma\Desktop\1687</p><p>2014-10-19 20:12 - 2014-09-14 19:44 - 03195392 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys</p><p>==================== One Month Modified Files and Folders =======</p><p>(If an entry is included in the fixlist, the file\folder will be moved.)</p><p>2014-11-10 21:40 - 2013-05-08 19:12 - 02014724 _____ () C:\Windows\WindowsUpdate.log</p><p>2014-11-10 21:39 - 2011-02-15 20:28 - 00000894 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job</p><p>2014-11-10 21:36 - 2009-07-14 00:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT</p><p>2014-11-10 21:29 - 2014-09-28 20:39 - 00000904 _____ () C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2131441486-1022673857-2001062433-1000UA.job</p><p>2014-11-10 21:13 - 2010-05-24 22:31 - 00240128 ___SH () C:\Users\Puma\Thumbs.db</p><p>2014-11-10 20:56 - 2011-02-15 20:28 - 00000898 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job</p><p>2014-11-10 20:40 - 2009-07-13 22:20 - 00000000 __RHD () C:\Users\Default</p><p>2014-11-10 20:38 - 2009-07-13 21:34 - 00000215 _____ () C:\Windows\system.ini</p><p>2014-11-10 20:35 - 2014-09-28 20:39 - 00000852 _____ () C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2131441486-1022673857-2001062433-1000Core.job</p><p>2014-11-10 20:24 - 2010-04-06 20:37 - 00000000 ____D () C:\ProgramData\Spybot - Search & Destroy</p><p>2014-11-10 20:11 - 2009-07-13 23:45 - 00014016 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0</p><p>2014-11-10 20:11 - 2009-07-13 23:45 - 00014016 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0</p><p>2014-11-10 19:46 - 2009-07-14 00:13 - 00730596 _____ () C:\Windows\system32\PerfStringBackup.INI</p><p>2014-11-10 03:40 - 2011-03-24 23:23 - 00000000 ____D () C:\Windows\Minidump</p><p>2014-11-09 23:27 - 2013-05-07 21:00 - 00000000 ____D () C:\Users\Puma\AppData\Local\CrashDumps</p><p>2014-11-09 23:25 - 2013-05-08 19:01 - 00000824 _____ () C:\Users\Public\Desktop\CCleaner.lnk</p><p>2014-11-09 23:25 - 2013-05-08 19:01 - 00000000 ____D () C:\Program Files\CCleaner</p><p>2014-11-09 23:09 - 2012-05-07 19:38 - 00000000 ____D () C:\Program Files (x86)\Mozilla Maintenance Service</p><p>2014-11-09 19:07 - 2009-07-14 00:08 - 00032642 _____ () C:\Windows\Tasks\SCHEDLGU.TXT</p><p>2014-11-08 18:55 - 2014-09-01 19:50 - 00000000 ____D () C:\Users\Puma\AppData\Local\Adobe</p><p>2014-11-08 18:55 - 2012-04-29 20:29 - 00701104 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe</p><p>2014-11-08 18:55 - 2012-01-03 22:07 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl</p><p>2014-10-29 19:24 - 2014-09-28 20:39 - 00003872 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskUserS-1-5-21-2131441486-1022673857-2001062433-1000UA</p><p>2014-10-29 19:24 - 2014-09-28 20:39 - 00003476 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskUserS-1-5-21-2131441486-1022673857-2001062433-1000Core</p><p>2014-10-21 18:51 - 2011-02-15 20:28 - 00003894 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA</p><p>2014-10-21 18:51 - 2011-02-15 20:28 - 00003642 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore</p><p>2014-10-19 22:41 - 2011-03-10 20:45 - 00000000 ____D () C:\ProgramData\pdf995</p><p>2014-10-19 20:39 - 2009-07-13 23:45 - 00424768 _____ () C:\Windows\system32\FNTCACHE.DAT</p><p>2014-10-19 20:36 - 2010-03-13 16:21 - 00000000 ____D () C:\ProgramData\Microsoft Help</p><p>2014-10-19 20:28 - 2010-08-25 21:41 - 00000000 ____D () C:\Users\Puma\Documents\My PSP Files</p><p>2014-10-19 20:28 - 2010-03-31 20:20 - 00000000 ____D () C:\Users\Puma\AppData\Local\Corel</p><p>2014-10-19 20:28 - 2010-03-31 20:19 - 00000952 ___SH () C:\Windows\SysWOW64\KGyGaAvL.sys</p><p>2014-10-19 20:25 - 2013-07-10 19:56 - 00000000 ____D () C:\Windows\system32\MRT</p><p>==================== Bamital & volsnap Check =================</p><p>(There is no automatic fix for files that do not pass verification.)</p><p>C:\Windows\System32\winlogon.exe => File is digitally signed</p><p>C:\Windows\System32\wininit.exe => File is digitally signed</p><p>C:\Windows\SysWOW64\wininit.exe => File is digitally signed</p><p>C:\Windows\explorer.exe => File is digitally signed</p><p>C:\Windows\SysWOW64\explorer.exe => File is digitally signed</p><p>C:\Windows\System32\svchost.exe => File is digitally signed</p><p>C:\Windows\SysWOW64\svchost.exe => File is digitally signed</p><p>C:\Windows\System32\services.exe => File is digitally signed</p><p>C:\Windows\System32\User32.dll => File is digitally signed</p><p>C:\Windows\SysWOW64\User32.dll => File is digitally signed</p><p>C:\Windows\System32\userinit.exe => File is digitally signed</p><p>C:\Windows\SysWOW64\userinit.exe => File is digitally signed</p><p>C:\Windows\System32\rpcss.dll => File is digitally signed</p><p>C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed</p><p></p><p>LastRegBack: 2014-11-05 00:10</p><p>==================== End Of Log ============================</p></blockquote><p></p>
[QUOTE="dpuma, post: 296863, member: 30571"] can result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 10-11-2014 Ran by Puma (administrator) on PUMA-PC on 10-11-2014 21:42:14 Running from C:\Users\Puma\Downloads Loaded Profile: Puma (Available profiles: Puma & Guest) Platform: Windows 7 Home Premium (X64) OS Language: English (United States) Internet Explorer Version 9 Boot Mode: Normal Tutorial for Farbar Recovery Scan Tool: [url]http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/[/url] ==================== Processes (Whitelisted) ================= (If an entry is included in the fixlist, the process will be closed. The file will not be moved.) (Stardock Corporation) C:\Program Files\Dell\DellDock\DockLogin.exe (Symantec Corporation) C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Smc.exe (Microsoft Corporation) C:\Windows\System32\wlanext.exe (Symantec Corporation) C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe () C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE (Dell Inc.) C:\Program Files\Dell\Dell Wireless WLAN Card\BCMWLTRY.EXE (ActivIdentity) C:\Program Files\Common Files\ActivIdentity\ac.sharedstore.exe (ActivIdentity) C:\Program Files\ActivIdentity\ActivClient\acevents.exe (Andrea Electronics Corporation) C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe (Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe (Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe (Microsoft Corporation) C:\Windows\SysWOW64\svchost.exe (Verizon) C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe (Alcatel-Lucent) C:\Program Files\Common Files\Motive\McciCMService.exe (Microsoft Corporation) C:\Windows\System32\msiexec.exe (Prolific Technology Inc.) C:\Windows\SysWOW64\IoctlSvc.exe () C:\Windows\SysWOW64\PSIService.exe (Safer-Networking Ltd.) D:\Spybot - Search & Destroy 2\SDFSSvc.exe (Safer-Networking Ltd.) D:\Spybot - Search & Destroy 2\SDUpdSvc.exe (Microsoft Corporation) C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe (Radialpoint Inc.) C:\Program Files (x86)\Verizon\VSP\ServicepointService.exe (Symantec Corporation) C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe (Safer-Networking Ltd.) D:\Spybot - Search & Destroy 2\SDWSCSvc.exe (Microsoft Corporation) C:\Windows\System32\rundll32.exe (Symantec Corporation) C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\SmcGui.exe (Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe (Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Dell Inc.) C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.EXE (Intel Corporation) C:\Windows\System32\hkcmd.exe (Intel Corporation) C:\Windows\System32\igfxpers.exe (ActivIdentity) C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe (ActivIdentity) C:\Program Files\ActivIdentity\ActivClient\acevents.exe (ActivIdentity) C:\Program Files\ActivIdentity\ActivClient\acsagent.exe (CyberLink Corp.) C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe (SupportSoft, Inc.) C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe (Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe (Symantec Corporation) C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\ProtectionUtilSurrogate.exe (Piriform Ltd) C:\Program Files\CCleaner\CCleaner64.exe (Adobe Systems Incorporated) C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrobat_sl.exe () C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe (Adobe Systems Inc.) C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe (Symantec Corporation) C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe (Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe (Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe (Adobe Systems Incorporated) C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_15_0_0_189_ActiveX.exe (Microsoft Corporation) C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE (Microsoft Corporation) C:\Windows\splwow64.exe (Safer-Networking Ltd.) D:\Spybot - Search & Destroy 2\SDTray.exe (SupportSoft, Inc.) C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe ==================== Registry (Whitelisted) ================== (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.) HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [1812776 2009-06-25] (Synaptics Incorporated) HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [7970848 2009-07-14] (Realtek Semiconductor) HKLM\...\Run: [Broadcom Wireless Manager UI] => C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.exe [4968960 2009-07-16] (Dell Inc.) HKLM\...\Run: [accrdsub] => C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe [491192 2013-04-22] (ActivIdentity) HKLM\...\Run: [acevents] => C:\Program Files\ActivIdentity\ActivClient\acevents.exe [197272 2013-04-22] (ActivIdentity) HKLM-x32\...\Run: [PDVDDXSrv] => C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe [140520 2009-06-24] (CyberLink Corp.) HKLM-x32\...\Run: [Dell Webcam Central] => C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe [409744 2009-06-24] (Creative Technology Ltd) HKLM-x32\...\Run: [DellSupportCenter] => C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe [206064 2009-05-21] (SupportSoft, Inc.) HKLM-x32\...\Run: [GrooveMonitor] => C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe [30040 2009-02-26] (Microsoft Corporation) HKLM-x32\...\Run: [Adobe Acrobat Speed Launcher] => C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe [37232 2008-06-12] (Adobe Systems Incorporated) HKLM-x32\...\Run: [] => [X] HKLM-x32\...\Run: [AprvRemoveLegacyExcelKeys] => "C:\Program Files (x86)\ApproveIt\Support\Tools\AprvClean.exe" -k HKCU SOFTWARE\Microsoft\Office\Excel\Addins\OfficeAddIn.OfficeAddIn HKLM-x32\...\Run: [AprvRemoveLegacyWordKeys] => "C:\Program Files (x86)\ApproveIt\Support\Tools\AprvClean.exe" -k HKCU SOFTWARE\Microsoft\Office\Word\Addins\OfficeAddIn.OfficeAddIn HKLM-x32\...\Run: [ApproveItForOfficeSetup] => C:\Program Files (x86)\ApproveIt\Support\Tools\ApproveItForOfficeSetup.exe [155648 2009-04-29] (Silanis Technology Inc.) HKLM-x32\...\Run: [Desktop Disc Tool] => C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe [498160 2009-12-15] () HKLM-x32\...\Run: [Acrobat Assistant 8.0] => C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe [640376 2008-06-11] (Adobe Systems Inc.) HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [43816 2014-07-31] (Apple Inc.) HKLM-x32\...\Run: [ccApp] => C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe [115560 2009-07-08] (Symantec Corporation) HKLM-x32\...\Run: [QuickTime Task] => C:\Program Files (x86)\QuickTime\QTTask.exe [421888 2014-01-17] (Apple Inc.) HKLM-x32\...\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [152392 2014-08-01] (Apple Inc.) HKLM-x32\...\Run: [SDTray] => D:\Spybot - Search & Destroy 2\SDTray.exe [4101576 2014-06-24] (Safer-Networking Ltd.) Winlogon\Notify\GoToAssist: C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll [X] Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation) Winlogon\Notify\ScCertProp: wlnotify.dll [X] Winlogon\Notify\SDWinLogon-x32: SDWinLogon.dll [X] HKU\S-1-5-21-2131441486-1022673857-2001062433-1000\...\Run: [CCleaner Monitoring] => C:\Program Files\CCleaner\CCleaner64.exe [6501656 2014-10-29] (Piriform Ltd) Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\ActivClient Agent.lnk ShortcutTarget: ActivClient Agent.lnk -> C:\Program Files\ActivIdentity\ActivClient\acsagent.exe (ActivIdentity) Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\ApproveIt StartUp.lnk ShortcutTarget: ApproveIt StartUp.lnk -> C:\Windows\Installer\{6ECD42B2-32AF-4898-880D-0608EA5C592A}\Icon9557F1BC1.ico () Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\AtHomeConnect.lnk ShortcutTarget: AtHomeConnect.lnk -> C:\Program Files (x86)\AtHomeConnect\AtHomeConnect.exe (HR Block ) Startup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk ShortcutTarget: Dell Dock First Run.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation) Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk ShortcutTarget: Dell Dock First Run.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation) BootExecute: autocheck autochk * sdnclean64.exe ==================== Internet (Whitelisted) ==================== (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.) HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = [url]http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch[/url] HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [url]http://www.reuters.com/[/url] HKU\S-1-5-21-2131441486-1022673857-2001062433-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION StartMenuInternet: IEXPLORE.EXE - C:\Program Files (x86)\Internet Explorer\iexplore.exe SearchScopes: HKLM - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKLM-x32 - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKCU - {24776BD3-55FF-4E5E-9E87-8C9BA7930E15} URL = BHO: Java(tm) Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre6\bin\jp2ssv.dll No File BHO-x32: HP Print Enhancer -> {0347C33E-8762-4905-BF09-768834316C61} -> C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll (Hewlett-Packard Co.) BHO-x32: PE_IE_Helper Class -> {0941C58F-E461-4E03-BD7D-44C27392ADE1} -> C:\Program Files (x86)\IBM\Lotus Forms\Viewer\3.5\PEhelper.dll (IBM Corporation) BHO-x32: Adobe PDF Link Helper -> {18DF081C-E8AD-4283-A596-FA578C2EBDC3} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll (Adobe Systems Incorporated) BHO-x32: Search Helper -> {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} -> C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll (Microsoft Corporation) BHO-x32: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll (Microsoft Corporation) BHO-x32: Java(tm) Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation) BHO-x32: Windows Live Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corporation) BHO-x32: Adobe PDF Conversion Toolbar Helper -> {AE7CD045-E861-484f-8273-0445EE161910} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated) BHO-x32: Java(tm) Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation) BHO-x32: Windows Live Toolbar Helper -> {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} -> C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation) BHO-x32: SmartSelect Class -> {F4971EE7-DAA0-4053-9964-665D8EE6A077} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated) BHO-x32: HP Smart BHO Class -> {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} -> C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll (Hewlett-Packard Co.) Toolbar: HKLM-x32 - &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation) Toolbar: HKLM-x32 - Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated) Toolbar: HKU\S-1-5-21-2131441486-1022673857-2001062433-1000 -> No Name - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File Toolbar: HKU\S-1-5-21-2131441486-1022673857-2001062433-1000 -> No Name - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File DPF: HKLM-x32 {02BCC737-B171-4746-94C9-0D8A0B2C0089} [url]http://office.microsoft.com/sites/production/ieawsdc32.cab[/url] DPF: HKLM-x32 {4871A87A-BFDD-4106-8153-FFDE2BAC2967} [url]http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.0.cab[/url] DPF: HKLM-x32 {F27237D7-93C8-44C2-AC6E-D6057B9A918F} [url]https://hipnsa1.hipusa.com/dana-cached/sc/JuniperSetupClient.cab[/url] Handler: x-owacid2 - {5B290518-830E-4C57-A66B-E4F748900C27} - No File Handler-x32: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.14.0.8089.0726.dll (Microsoft Corporation) Handler-x32: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.14.0.8089.0726.dll (Microsoft Corporation) Handler-x32: x-owacid2 - {5B290518-830E-4C57-A66B-E4F748900C27} - C:\Program Files (x86)\Microsoft\SMIME Client (2010)\mimectl.dll (Microsoft Corporation) Tcpip\Parameters: [DhcpNameServer] 192.168.10.10 FireFox: ======== FF ProfilePath: C:\Users\Puma\AppData\Roaming\Mozilla\Firefox\Profiles\c2eg4nrm.default FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_14_0_0_145.dll () FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> C:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation) FF Plugin: @radialpoint.com/SPA,version=1 -> C:\Program Files (x86)\Verizon\VSP\nprpspa.dll (Verizon) FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_14_0_0_145.dll () FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll () FF Plugin-x32: @Google.com/GoogleEarthPlugin -> C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google) FF Plugin-x32: @java.com/DTPlugin,version=10.67.2 -> C:\Windows\SysWOW64\npdeployJava1.dll (Oracle Corporation) FF Plugin-x32: @java.com/JavaPlugin -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation) FF Plugin-x32: @java.com/JavaPlugin,version=10.67.2 -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation) FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> C:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation) FF Plugin-x32: @microsoft.com/WLPG,version=14.0.8081.0709 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation) FF Plugin-x32: @Motive.com/NpMotive,version=1.0 -> C:\Program Files (x86)\Common Files\Motive\npMotive.dll (Alcatel-Lucent) FF Plugin-x32: @radialpoint.com/SPA,version=1 -> C:\Program Files (x86)\Verizon\VSP\nprpspa.dll (Verizon) FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.25.5\npGoogleUpdate3.dll (Google Inc.) FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.25.5\npGoogleUpdate3.dll (Google Inc.) FF Plugin HKU\S-1-5-21-2131441486-1022673857-2001062433-1000: @tools.google.com/Google Update;version=3 -> C:\Users\Puma\AppData\Local\Google\Update\1.3.25.5\npGoogleUpdate3.dll (Google Inc.) FF Plugin HKU\S-1-5-21-2131441486-1022673857-2001062433-1000: @tools.google.com/Google Update;version=9 -> C:\Users\Puma\AppData\Local\Google\Update\1.3.25.5\npGoogleUpdate3.dll (Google Inc.) FF Plugin HKU\S-1-5-21-2131441486-1022673857-2001062433-1000: google.com/WidevineMediaOptimizer -> C:\Users\Puma\AppData\Roaming\IDM\bin\npwidevinemediaoptimizer.dll (Google Inc.) FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\mfc71.dll (Microsoft Corporation) FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\msvcr71.dll (Microsoft Corporation) FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\npmfv.dll (IBM Corporation) FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\NPOFF12.DLL (Microsoft Corporation) FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\nppdf32.dll (Adobe Systems Inc.) FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\npqtplugin.dll (Apple Inc.) FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\npqtplugin2.dll (Apple Inc.) FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\npqtplugin3.dll (Apple Inc.) FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\npqtplugin4.dll (Apple Inc.) FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\npqtplugin5.dll (Apple Inc.) FF Extension: High Definition Video - C:\Users\Puma\AppData\Roaming\Mozilla\Firefox\Profiles\c2eg4nrm.default\Extensions\[email]hdv@vovcacik.addons.mozilla.org.xpi[/email] [2014-05-17] FF Extension: Java Console - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA} [2014-11-09] FF Extension: Java Console - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA} [2014-11-09] FF HKLM-x32\...\Firefox\Extensions: [[email]smartwebprinting@hp.com[/email]] - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 FF Extension: HP Smart Web Printing - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2011-05-12] Chrome: ======= ==================== Services (Whitelisted) ================= (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.) R2 ac.sharedstore; C:\Program Files\Common Files\ActivIdentity\ac.sharedstore.exe [278288 2013-04-22] (ActivIdentity) S3 Adobe LM Service; C:\Program Files (x86)\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe [69632 2010-03-31] (Adobe Systems) [File not signed] R2 ccEvtMgr; C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe [108392 2009-07-08] (Symantec Corporation) R2 ccSetMgr; C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe [108392 2009-07-08] (Symantec Corporation) R2 DockLoginService; C:\Program Files\Dell\DellDock\DockLogin.exe [155648 2009-06-09] (Stardock Corporation) [File not signed] S3 FLEXnet Licensing Service; C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe [651720 2010-05-02] (Macrovision Europe Ltd.) [File not signed] R3 hpqcxs08; C:\Program Files (x86)\HP\Digital Imaging\bin\hpqcxs08.dll [248832 2009-05-21] (Hewlett-Packard Co.) [File not signed] R2 hpqddsvc; C:\Program Files (x86)\HP\Digital Imaging\bin\hpqddsvc.dll [133120 2009-05-21] (Hewlett-Packard Co.) [File not signed] R2 HPSLPSVC; C:\Program Files (x86)\HP\Digital Imaging\bin\HPSLPSVC64.DLL [923136 2009-05-21] (Hewlett-Packard Co.) [File not signed] R2 IHA_MessageCenter; C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe [350792 2013-09-13] (Verizon) [File not signed] S3 LiveUpdate; C:\Program Files (x86)\Symantec\LiveUpdate\LuComServer_3_3.EXE [3093880 2009-07-13] (Symantec Corporation) S4 McciCMService; C:\Program Files (x86)\Common Files\Motive\McciCMService.exe [319488 2010-03-17] (Alcatel-Lucent) [File not signed] R2 McciCMService64; C:\Program Files\Common Files\Motive\McciCMService.exe [517632 2010-03-17] (Alcatel-Lucent) [File not signed] R2 Net Driver HPZ12; C:\Windows\system32\HPZinw12.dll [71680 2008-12-03] (Hewlett-Packard) [File not signed] R2 PLFlash DeviceIoControl Service; C:\Windows\SysWOW64\IoctlSvc.exe [53248 2005-09-13] (Prolific Technology Inc.) [File not signed] R2 Pml Driver HPZ12; C:\Windows\system32\HPZipm12.dll [89600 2008-12-03] (Hewlett-Packard) [File not signed] R2 ProtexisLicensing; C:\Windows\SysWOW64\PSIService.exe [177704 2007-06-05] () R2 SDScannerService; D:\Spybot - Search & Destroy 2\SDFSSvc.exe [1738168 2014-06-24] (Safer-Networking Ltd.) R2 SDUpdateService; D:\Spybot - Search & Destroy 2\SDUpdSvc.exe [2088408 2014-06-27] (Safer-Networking Ltd.) R2 SDWSCService; D:\Spybot - Search & Destroy 2\SDWSCSvc.exe [171928 2014-04-25] (Safer-Networking Ltd.) R2 SmcService; C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Smc.exe [3197256 2009-09-17] (Symantec Corporation) S4 SNAC; C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\SNAC64.EXE [411976 2009-09-17] (Symantec Corporation) R2 Symantec AntiVirus; C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe [2477304 2009-09-17] (Symantec Corporation) R2 wltrysvc; C:\Program Files\Dell\Dell Wireless WLAN Card\bcmwltry.exe [3417088 2009-07-16] (Dell Inc.) [File not signed] ==================== Drivers (Whitelisted) ==================== (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.) U5 AppMgmt; C:\Windows\system32\svchost.exe [27136 2009-07-13] (Microsoft Corporation) S3 BrSerIf; C:\Windows\System32\DRIVERS\BrSerIf.sys [97280 2006-09-02] (Brother Industries Ltd.) R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [487216 2014-08-27] (Symantec Corporation) R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [142640 2014-08-27] (Symantec Corporation) S3 MREMP50; C:\Program Files (x86)\Common Files\Motive\MREMP50.sys [21248 2010-03-17] (Printing Communications Assoc., Inc. (PCAUSA)) [File not signed] S3 MRESP50; C:\Program Files (x86)\Common Files\Motive\MRESP50.sys [20096 2010-03-17] (Printing Communications Assoc., Inc. (PCAUSA)) [File not signed] R3 NAVENG; C:\ProgramData\Symantec\Definitions\VirusDefs\20141109.003\eng64.sys [129752 2014-08-11] (Symantec Corporation) R3 NAVEX15; C:\ProgramData\Symantec\Definitions\VirusDefs\20141109.003\ex64.sys [2137304 2014-08-11] (Symantec Corporation) S3 S3XXx64; C:\Windows\System32\DRIVERS\S3XXx64.sys [73984 2013-06-05] (Identive) R1 SRTSP; C:\Windows\System32\Drivers\SRTSP64.SYS [443952 2009-08-25] (Symantec Corporation) R1 SRTSP; C:\Windows\SysWOW64\Drivers\SRTSP64.SYS [443952 2009-08-25] (Symantec Corporation) S3 SRTSPL; C:\Windows\System32\Drivers\SRTSPL64.SYS [481840 2009-08-25] (Symantec Corporation) S3 SRTSPL; C:\Windows\SysWOW64\Drivers\SRTSPL64.SYS [481840 2009-08-25] (Symantec Corporation) R1 SRTSPX; C:\Windows\System32\Drivers\SRTSPX64.SYS [32304 2009-08-25] (Symantec Corporation) R1 SRTSPX; C:\Windows\SysWOW64\Drivers\SRTSPX64.SYS [32304 2009-08-25] (Symantec Corporation) R3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [172592 2013-05-08] (Symantec Corporation) R3 Teefer2; C:\Windows\System32\DRIVERS\teefer2.sys [62512 2009-05-27] (Symantec Corporation) R1 WPS; C:\Windows\system32\drivers\wpsdrvnt.sys [52784 2009-09-17] (Symantec Corporation) R3 WpsHelper; C:\Windows\system32\drivers\WpsHelper.sys [233120 2012-10-05] (Symantec Corporation) S3 catchme; \??\C:\ComboFix\catchme.sys [X] S3 MREMP50a64; \??\C:\PROGRA~1\COMMON~1\Motive\MREMP50a64.SYS [X] S3 MREMPR5; \??\C:\PROGRA~1\COMMON~1\Motive\MREMPR5.SYS [X] S3 MRENDIS5; \??\C:\PROGRA~1\COMMON~1\Motive\MRENDIS5.SYS [X] S3 MRESP50a64; \??\C:\PROGRA~1\COMMON~1\Motive\MRESP50a64.SYS [X] ==================== NetSvcs (Whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.) ==================== One Month Created Files and Folders ======== (If an entry is included in the fixlist, the file\folder will be moved.) 2014-11-10 21:42 - 2014-11-10 21:43 - 00023959 _____ () C:\Users\Puma\Downloads\FRST.txt 2014-11-10 21:41 - 2014-11-10 21:41 - 02116096 _____ (Farbar) C:\Users\Puma\Downloads\FRST64.exe 2014-11-10 21:36 - 2014-11-10 21:36 - 00039334 _____ () C:\Windows\PFRO.log 2014-11-10 21:34 - 2014-11-10 21:34 - 00709564 _____ () C:\Users\Puma\Downloads\DqEB 2014-11-10 20:47 - 2014-11-10 21:42 - 00000000 ____D () C:\FRST 2014-11-10 20:40 - 2014-11-10 20:40 - 00012200 _____ () C:\ComboFix.txt 2014-11-10 20:25 - 2011-06-26 01:45 - 00256000 _____ () C:\Windows\PEV.exe 2014-11-10 20:25 - 2010-11-07 12:20 - 00208896 _____ () C:\Windows\MBR.exe 2014-11-10 20:25 - 2009-04-19 23:56 - 00060416 _____ (NirSoft) C:\Windows\NIRCMD.exe 2014-11-10 20:25 - 2000-08-30 19:00 - 00518144 _____ (SteelWerX) C:\Windows\SWREG.exe 2014-11-10 20:25 - 2000-08-30 19:00 - 00406528 _____ (SteelWerX) C:\Windows\SWSC.exe 2014-11-10 20:25 - 2000-08-30 19:00 - 00098816 _____ () C:\Windows\sed.exe 2014-11-10 20:25 - 2000-08-30 19:00 - 00080412 _____ () C:\Windows\grep.exe 2014-11-10 20:25 - 2000-08-30 19:00 - 00068096 _____ () C:\Windows\zip.exe 2014-11-10 20:19 - 2014-11-10 20:40 - 00000000 ____D () C:\Qoobox 2014-11-10 20:18 - 2014-11-10 20:38 - 00000000 ____D () C:\Windows\erdnt 2014-11-10 03:40 - 2014-11-10 21:36 - 00000224 _____ () C:\Windows\setupact.log 2014-11-10 03:40 - 2014-11-10 03:40 - 00277896 _____ () C:\Windows\Minidump\111014-68297-01.dmp 2014-11-10 03:40 - 2014-11-10 03:40 - 00000000 _____ () C:\Windows\setuperr.log 2014-11-09 23:30 - 2014-11-09 23:31 - 32601272 _____ (Microsoft Corporation) C:\Users\Puma\Downloads\Windows-KB890830-x64-V5.17.exe 2014-11-09 23:25 - 2014-11-09 23:25 - 00002770 _____ () C:\Windows\System32\Tasks\CCleanerSkipUAC 2014-11-09 23:15 - 2014-11-09 23:15 - 00000000 ____D () C:\Windows\ERUNT 2014-11-09 22:59 - 2014-11-09 22:59 - 01706808 _____ (Thisisu) C:\Users\Puma\Downloads\JRT.exe 2014-11-09 22:58 - 2014-11-10 21:07 - 00000000 ____D () C:\AdwCleaner 2014-11-09 22:55 - 2014-11-09 22:56 - 02140160 _____ () C:\Users\Puma\Downloads\AdwCleaner.exe 2014-11-09 22:00 - 2014-11-09 22:01 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox 2014-11-04 23:41 - 2014-11-04 23:41 - 00004034 _____ () C:\Windows\System32\Tasks\{BC376D1A-F992-487A-6964-BE2E4EDB5C19} 2014-11-04 23:41 - 2014-11-04 23:41 - 00000000 _____ () C:\Users\Puma\AppData\Roaming\ovmwpiw.dll 2014-10-26 10:17 - 2014-10-26 15:33 - 00014078 _____ () C:\Users\Puma\Desktop\3rd PLT 201410126.xlsx 2014-10-22 19:57 - 2014-10-22 19:57 - 00000000 ___HD () C:\ProgramData\{9A88E103-A20A-4EA5-8636-C73B709A5BF8} 2014-10-20 19:22 - 2014-10-20 19:31 - 00000000 ____D () C:\Users\Puma\Desktop\1687 2014-10-19 20:12 - 2014-09-14 19:44 - 03195392 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys ==================== One Month Modified Files and Folders ======= (If an entry is included in the fixlist, the file\folder will be moved.) 2014-11-10 21:40 - 2013-05-08 19:12 - 02014724 _____ () C:\Windows\WindowsUpdate.log 2014-11-10 21:39 - 2011-02-15 20:28 - 00000894 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job 2014-11-10 21:36 - 2009-07-14 00:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT 2014-11-10 21:29 - 2014-09-28 20:39 - 00000904 _____ () C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2131441486-1022673857-2001062433-1000UA.job 2014-11-10 21:13 - 2010-05-24 22:31 - 00240128 ___SH () C:\Users\Puma\Thumbs.db 2014-11-10 20:56 - 2011-02-15 20:28 - 00000898 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job 2014-11-10 20:40 - 2009-07-13 22:20 - 00000000 __RHD () C:\Users\Default 2014-11-10 20:38 - 2009-07-13 21:34 - 00000215 _____ () C:\Windows\system.ini 2014-11-10 20:35 - 2014-09-28 20:39 - 00000852 _____ () C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2131441486-1022673857-2001062433-1000Core.job 2014-11-10 20:24 - 2010-04-06 20:37 - 00000000 ____D () C:\ProgramData\Spybot - Search & Destroy 2014-11-10 20:11 - 2009-07-13 23:45 - 00014016 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0 2014-11-10 20:11 - 2009-07-13 23:45 - 00014016 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0 2014-11-10 19:46 - 2009-07-14 00:13 - 00730596 _____ () C:\Windows\system32\PerfStringBackup.INI 2014-11-10 03:40 - 2011-03-24 23:23 - 00000000 ____D () C:\Windows\Minidump 2014-11-09 23:27 - 2013-05-07 21:00 - 00000000 ____D () C:\Users\Puma\AppData\Local\CrashDumps 2014-11-09 23:25 - 2013-05-08 19:01 - 00000824 _____ () C:\Users\Public\Desktop\CCleaner.lnk 2014-11-09 23:25 - 2013-05-08 19:01 - 00000000 ____D () C:\Program Files\CCleaner 2014-11-09 23:09 - 2012-05-07 19:38 - 00000000 ____D () C:\Program Files (x86)\Mozilla Maintenance Service 2014-11-09 19:07 - 2009-07-14 00:08 - 00032642 _____ () C:\Windows\Tasks\SCHEDLGU.TXT 2014-11-08 18:55 - 2014-09-01 19:50 - 00000000 ____D () C:\Users\Puma\AppData\Local\Adobe 2014-11-08 18:55 - 2012-04-29 20:29 - 00701104 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe 2014-11-08 18:55 - 2012-01-03 22:07 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2014-10-29 19:24 - 2014-09-28 20:39 - 00003872 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskUserS-1-5-21-2131441486-1022673857-2001062433-1000UA 2014-10-29 19:24 - 2014-09-28 20:39 - 00003476 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskUserS-1-5-21-2131441486-1022673857-2001062433-1000Core 2014-10-21 18:51 - 2011-02-15 20:28 - 00003894 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA 2014-10-21 18:51 - 2011-02-15 20:28 - 00003642 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore 2014-10-19 22:41 - 2011-03-10 20:45 - 00000000 ____D () C:\ProgramData\pdf995 2014-10-19 20:39 - 2009-07-13 23:45 - 00424768 _____ () C:\Windows\system32\FNTCACHE.DAT 2014-10-19 20:36 - 2010-03-13 16:21 - 00000000 ____D () C:\ProgramData\Microsoft Help 2014-10-19 20:28 - 2010-08-25 21:41 - 00000000 ____D () C:\Users\Puma\Documents\My PSP Files 2014-10-19 20:28 - 2010-03-31 20:20 - 00000000 ____D () C:\Users\Puma\AppData\Local\Corel 2014-10-19 20:28 - 2010-03-31 20:19 - 00000952 ___SH () C:\Windows\SysWOW64\KGyGaAvL.sys 2014-10-19 20:25 - 2013-07-10 19:56 - 00000000 ____D () C:\Windows\system32\MRT ==================== Bamital & volsnap Check ================= (There is no automatic fix for files that do not pass verification.) C:\Windows\System32\winlogon.exe => File is digitally signed C:\Windows\System32\wininit.exe => File is digitally signed C:\Windows\SysWOW64\wininit.exe => File is digitally signed C:\Windows\explorer.exe => File is digitally signed C:\Windows\SysWOW64\explorer.exe => File is digitally signed C:\Windows\System32\svchost.exe => File is digitally signed C:\Windows\SysWOW64\svchost.exe => File is digitally signed C:\Windows\System32\services.exe => File is digitally signed C:\Windows\System32\User32.dll => File is digitally signed C:\Windows\SysWOW64\User32.dll => File is digitally signed C:\Windows\System32\userinit.exe => File is digitally signed C:\Windows\SysWOW64\userinit.exe => File is digitally signed C:\Windows\System32\rpcss.dll => File is digitally signed C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed LastRegBack: 2014-11-05 00:10 ==================== End Of Log ============================ [/QUOTE]
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