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FBI virus and lsass.exe system error
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<blockquote data-quote="melissawski" data-source="post: 95855" data-attributes="member: 4666"><p>I tried booting in safe mode with networking and safe mode with command prompts and both tries lead to the log in screen but I cannot click on the log on picture. I then did the hitman kickstart on my UBS flash drive and it started to load but it said a file is missing or corrupt "windows system32 config system". I found an article on the microsoft website http://support.microsoft.com/kb/307545 on how to delete the files and replace the new ones using the repair console so i followed those directions and now when I turn on my computer a box pops up that says "lsass.exe" and it restarts and says windows is starting up and I keep getting that error. I got back into the recovery console and this time instead of being able to press enter when asked for the password, it tells me its incorrect. I've tried every password i ever use and they all fail. I also tried creating the kaspersky rescue disc. I downloaded the file but am having trouble creating an Iso. I downloaded that and the ISO recorder but I don't think my dvd burner program is on my desktop anymore because it isn't picking up that I have a DVD in the drive. I also tried putting the Kaspersky rescue on my USB but it wont load onto it. I am trying to think of what important things I have on my laptop that I would want to save but I am not sure of what is on there. I generally use the laptop to watch my exercise videos on and to print coupons from. So I guess it wont be a huge deal if I have to install a fresh copy of windows on it, but if someone has any other suggestions, I will definitely love to try them first. Thanks so much for all you do!</p><p></p><p>I cannot access normal mode on my laptop so I cannot do the OTL log and aswMBR LOG as requested.</p></blockquote><p></p>
[QUOTE="melissawski, post: 95855, member: 4666"] I tried booting in safe mode with networking and safe mode with command prompts and both tries lead to the log in screen but I cannot click on the log on picture. I then did the hitman kickstart on my UBS flash drive and it started to load but it said a file is missing or corrupt "windows system32 config system". I found an article on the microsoft website http://support.microsoft.com/kb/307545 on how to delete the files and replace the new ones using the repair console so i followed those directions and now when I turn on my computer a box pops up that says "lsass.exe" and it restarts and says windows is starting up and I keep getting that error. I got back into the recovery console and this time instead of being able to press enter when asked for the password, it tells me its incorrect. I've tried every password i ever use and they all fail. I also tried creating the kaspersky rescue disc. I downloaded the file but am having trouble creating an Iso. I downloaded that and the ISO recorder but I don't think my dvd burner program is on my desktop anymore because it isn't picking up that I have a DVD in the drive. I also tried putting the Kaspersky rescue on my USB but it wont load onto it. I am trying to think of what important things I have on my laptop that I would want to save but I am not sure of what is on there. I generally use the laptop to watch my exercise videos on and to print coupons from. So I guess it wont be a huge deal if I have to install a fresh copy of windows on it, but if someone has any other suggestions, I will definitely love to try them first. Thanks so much for all you do! I cannot access normal mode on my laptop so I cannot do the OTL log and aswMBR LOG as requested. [/QUOTE]
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