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<blockquote data-quote="SerialCart" data-source="post: 986956" data-attributes="member: 83401"><p>Hi, I noticed that my colleague has sent your order.</p><p></p><p>Regarding VAT the EU-terms are extremely weird!</p><p></p><p>It is completely depending on the type of product and if our end customer is a private person or a company.</p><p></p><p>If you are a private person we have to charge the VAT of the country which we are located in (in our case Austria). If you are a company we should exclude your account from VAT and if you are in another EU country, if we are selling to your EU country more than 10K/year, we have to charge the VAT of the country of the buyer as the VAT should be paid to the user's country otherwise, we should charge the Austrian VAT... which is 20%.</p><p></p><p>Believe me it is the most difficult situation for us as a business because our prices are always 20% more expensive than our competitors outside the European Union. However, this is how the EU is managed and somehow I am (as a person who is living here) benefiting from the paid taxes.</p><p></p><p>All said, unfortunately this is completely out of our control and as a European company we have to charge VAT form the none-EU customers. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite111" alt=":(" title="Frown :(" loading="lazy" data-shortname=":(" /></p></blockquote><p></p>
[QUOTE="SerialCart, post: 986956, member: 83401"] Hi, I noticed that my colleague has sent your order. Regarding VAT the EU-terms are extremely weird! It is completely depending on the type of product and if our end customer is a private person or a company. If you are a private person we have to charge the VAT of the country which we are located in (in our case Austria). If you are a company we should exclude your account from VAT and if you are in another EU country, if we are selling to your EU country more than 10K/year, we have to charge the VAT of the country of the buyer as the VAT should be paid to the user's country otherwise, we should charge the Austrian VAT... which is 20%. Believe me it is the most difficult situation for us as a business because our prices are always 20% more expensive than our competitors outside the European Union. However, this is how the EU is managed and somehow I am (as a person who is living here) benefiting from the paid taxes. All said, unfortunately this is completely out of our control and as a European company we have to charge VAT form the none-EU customers. :( [/QUOTE]
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