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Windows Malware Removal Help & Support
Hello members - Police Ukash or Moneypak virus not removed by Kaspersky Rescue Disk?
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<blockquote data-quote="Mal Robinson" data-source="post: 231939" data-attributes="member: 25490"><p>Hi Members .....</p><p></p><p>My partners computer, an older pc running Windows XP, has been infected by the Police Ukash or Moneypak virus, which locks the computer screen after startup. I have tried to remove this using a Kaspersky Rescue disk, following instructions from <a href="http://malwaretips.com/blogs/remove-police-trojan/#kaspersky" target="_blank">http://malwaretips.com/blogs/remove-police-trojan/#kaspersky</a>.</p><p></p><p>Everything went as it should but the rescue process did not detect the virus, so I am no further ahead.</p><p></p><p>I am unable to get the computer to enter 'Safe Mode with command prompt' at startup, and I also cannot use Hitman Pro Kickstart, as the computer will not boot from a USB stick.</p><p></p><p>Any help would be much appreciated.</p></blockquote><p></p>
[QUOTE="Mal Robinson, post: 231939, member: 25490"] Hi Members ..... My partners computer, an older pc running Windows XP, has been infected by the Police Ukash or Moneypak virus, which locks the computer screen after startup. I have tried to remove this using a Kaspersky Rescue disk, following instructions from [url]http://malwaretips.com/blogs/remove-police-trojan/#kaspersky[/url]. Everything went as it should but the rescue process did not detect the virus, so I am no further ahead. I am unable to get the computer to enter 'Safe Mode with command prompt' at startup, and I also cannot use Hitman Pro Kickstart, as the computer will not boot from a USB stick. Any help would be much appreciated. [/QUOTE]
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