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Help Please! Can not load pages, download or use Firefox or Google Crome
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<blockquote data-quote="JuxhinB32" data-source="post: 320293" data-attributes="member: 32273"><p>*Operating System:Windows xp</p><p> </p><p>*Are you using a 32-bit or 64-bit operating system?:32 bit</p><p> </p><p>*Infection date and initial symptoms: About a week ago.I tried to download from internet but it said Network Failed.</p><p>When i started up my pc it said "Google Installer has encounterent a problem and needs to close.We are sorry for convidence" but it still could open google chrome after 2 3 minutes after start up , it said windows explorer need to close but it opened again so i could surf the net.I couldn't download anything but i could open it.Things got a little worst after i tried to fix it. I unistalled Google chrome and tried to install it again but it couldn't open. In task manager were a lot of proccesses called GoogleUpdate.exe and kind like that. I restored my system 3-5 five days ago but now when i double click to open it it says nothing. </p><p> </p><p>Current issues and symptoms:</p><p>CANT OPEN CHROME AND MOZILLA TOO but i can run IE (internet explorer)</p><p>Steps taken in order to remove the infection:A lot. Backedup my system 3-5 days ago ,unistalled chrome,tried to download it could install backed up again couldn't open it,installed malwarebytes but nothing.installed SUPERAntiSpyware Free Edition but nothing again. :/</p><p>Now I have completly removed chrome with his files and tasks,still can't download it , it freezes <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite111" alt=":(" title="Frown :(" loading="lazy" data-shortname=":(" /></p><p>Thank u ! <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite109" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p></blockquote><p></p>
[QUOTE="JuxhinB32, post: 320293, member: 32273"] *Operating System:Windows xp *Are you using a 32-bit or 64-bit operating system?:32 bit *Infection date and initial symptoms: About a week ago.I tried to download from internet but it said Network Failed. When i started up my pc it said "Google Installer has encounterent a problem and needs to close.We are sorry for convidence" but it still could open google chrome after 2 3 minutes after start up , it said windows explorer need to close but it opened again so i could surf the net.I couldn't download anything but i could open it.Things got a little worst after i tried to fix it. I unistalled Google chrome and tried to install it again but it couldn't open. In task manager were a lot of proccesses called GoogleUpdate.exe and kind like that. I restored my system 3-5 five days ago but now when i double click to open it it says nothing. Current issues and symptoms: CANT OPEN CHROME AND MOZILLA TOO but i can run IE (internet explorer) Steps taken in order to remove the infection:A lot. Backedup my system 3-5 days ago ,unistalled chrome,tried to download it could install backed up again couldn't open it,installed malwarebytes but nothing.installed SUPERAntiSpyware Free Edition but nothing again. :/ Now I have completly removed chrome with his files and tasks,still can't download it , it freezes :( Thank u ! :-) [/QUOTE]
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