Forums
New posts
Search forums
News
Security News
Technology News
Giveaways
Giveaways, Promotions and Contests
Discounts & Deals
Reviews
Users Reviews
Video Reviews
Support
Windows Malware Removal Help & Support
Mac Malware Removal Help & Support
Mobile Malware Removal Help & Support
Blog
Log in
Register
What's new
Search
Search titles only
By:
Search titles only
By:
Reply to thread
Menu
Install the app
Install
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Forums
Support
Windows Malware Removal Help & Support
Help remove zeroaccess rootkit
Message
<blockquote data-quote="Fiery" data-source="post: 92434" data-attributes="member: 9"><p>Hi,</p><p></p><p>Sorry about the instructions. The steps you took were correct. Your logs are not showing any malware, which is odd.</p><p></p><p>Open OTLPE. Under <strong>custom scan/fixes</strong>, copy and paste the following:</p><p></p><p></p><p></p><p>Then click <strong>Run Fix</strong>. Post the log afterwards.</p><p></p><p></p><p>Next, run FRST again. Make sure all the boxes are checked before you click scan. </p><p></p><p>After, please download <a href="http://www.bleepingcomputer.com/download/farbar-service-scanner/dl/62/" target="_blank">Farbar Service Scanner</a> and run it in the standard windows environment.</p><ul> <li data-xf-list-type="ul">Check <strong>all</strong> the boxes.</li> <li data-xf-list-type="ul">Press <strong>Scan</strong>.</li> <li data-xf-list-type="ul">It will create a log <strong>FSS.txt</strong> in the same directory the tool is run.</li> <li data-xf-list-type="ul">Please copy and paste the log to your reply.</li> </ul></blockquote><p></p>
[QUOTE="Fiery, post: 92434, member: 9"] Hi, Sorry about the instructions. The steps you took were correct. Your logs are not showing any malware, which is odd. Open OTLPE. Under [b]custom scan/fixes[/b], copy and paste the following: Then click [b]Run Fix[/b]. Post the log afterwards. Next, run FRST again. Make sure all the boxes are checked before you click scan. After, please download [url=http://www.bleepingcomputer.com/download/farbar-service-scanner/dl/62/]Farbar Service Scanner[/url] and run it in the standard windows environment. [list][*]Check [b]all[/b] the boxes. [*]Press [b]Scan[/b]. [*]It will create a log [b]FSS.txt[/b] in the same directory the tool is run. [*]Please copy and paste the log to your reply. [/list] [/QUOTE]
Insert quotes…
Verification
Post reply
Top