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Windows Malware Removal Help & Support
Help remove zeroaccess rootkit
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<blockquote data-quote="Fiery" data-source="post: 92668" data-attributes="member: 9"><p>Hi,</p><p></p><p>Please download <a href="http://kb.eset.com/library/ESET/KB%20Team%20Only/Malware/ServicesRepair.exe" target="_blank">ServicesRepair</a> and save it to your desktop.</p><p></p><ul> <li data-xf-list-type="ul">Double-click <strong>ServicesRepair.exe</strong></li> <li data-xf-list-type="ul">If security notifications appear, click <strong>Continue</strong> or <strong>Run</strong> and then click <strong>Yes</strong> when asked if you want to proceed.</li> <li data-xf-list-type="ul">Once the tool has finished, you will be prompted to restart your computer. Click <strong>Yes</strong> to restart.</li> </ul><p></p><p>Then, delete the fixlist.txt on your flash drive and make a new one.</p><p></p><p>Open notepad and copy & paste the following:</p><p></p><p></p><p></p><p>and save it as <span style="color: #FF0000"><strong>fixlist.txt</strong></span> onto your flash drive.</p><p></p><p>Then, boot to system recovery, plug in your flash drive, open FRST and click <strong>fix</strong>. Post the generated log.</p><p></p><p>=============================</p><p>Open OTLPE. Under <strong>custom scan/fixes</strong>, copy and paste the following:</p><p></p><p></p><p></p><p>Then click <strong>Run Fix</strong>. Post the log afterwards.</p><p>=============================</p><p>Please download a fresh copy of <a href="http://download.bleepingcomputer.com/sUBs/ComboFix.exe" target="_blank"><span style="color: #FF0000"><strong>Combofix</strong></span></a> from <a href="http://www.bleepingcomputer.com/download/combofix/" target="_blank">here</a> and run it.</p></blockquote><p></p>
[QUOTE="Fiery, post: 92668, member: 9"] Hi, Please download [url=http://kb.eset.com/library/ESET/KB%20Team%20Only/Malware/ServicesRepair.exe]ServicesRepair[/url] and save it to your desktop. [list][*]Double-click [b]ServicesRepair.exe[/b] [*]If security notifications appear, click [b]Continue[/b] or [b]Run[/b] and then click [b]Yes[/b] when asked if you want to proceed. [*]Once the tool has finished, you will be prompted to restart your computer. Click [b]Yes[/b] to restart. [/list] Then, delete the fixlist.txt on your flash drive and make a new one. Open notepad and copy & paste the following: and save it as [color=#FF0000][b]fixlist.txt[/b][/color] onto your flash drive. Then, boot to system recovery, plug in your flash drive, open FRST and click [b]fix[/b]. Post the generated log. ============================= Open OTLPE. Under [b]custom scan/fixes[/b], copy and paste the following: Then click [b]Run Fix[/b]. Post the log afterwards. ============================= Please download a fresh copy of [url=http://download.bleepingcomputer.com/sUBs/ComboFix.exe][color=#FF0000][b]Combofix[/b][/color][/url] from [url=http://www.bleepingcomputer.com/download/combofix/]here[/url] and run it. [/QUOTE]
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