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Windows Malware Removal Help & Support
Help removing Com Surrogate virus
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<blockquote data-quote="Lemmiwinks" data-source="post: 287712" data-attributes="member: 29869"><p>Hello,</p><p>I have a problem with my computer. Sometimes there will be 7 or more Com Surrogate Services that are taking up to 500mb ram and using up a lot of the CPU. I also had avast pop up and tell me it blocked a site from opening. I already scanned the computer with many programs that were installed one at a time. I tried Avast and when i scanned the system it found 92 threats, but it would still pop up and tell me it blocked a site afterwards. Bit defender found nothing, but still blocked the sites from opening. Malware bytes found some too, but I can't remember the amount. I even tried scanning from a linux partition with ClamAV, and it found 5 threats.</p><p></p><p>I am now on AVG, and it found 5 threats on the first scan, but on a second scan it found 38. it removed them all except for one called Adware Generic_r.UJ located at c:\Windows\SysWOW64\dllhost.exe[14060] </p><p>It could not fix this file for some reason. The other threats it found were all Tracking Cookie Zedo located in my user folder\AppData\Local\Temp\5ef8\AppData\Roaming\Microsoft\Windows\Cookies\ and with various names after that. </p><p></p><p>The Com Surrogates are still running now. Also, avg does not pop up warning of websites trying to open so i don't know if that was fixed.</p><p></p><p>I will really appreciate any help removing this thing.</p></blockquote><p></p>
[QUOTE="Lemmiwinks, post: 287712, member: 29869"] Hello, I have a problem with my computer. Sometimes there will be 7 or more Com Surrogate Services that are taking up to 500mb ram and using up a lot of the CPU. I also had avast pop up and tell me it blocked a site from opening. I already scanned the computer with many programs that were installed one at a time. I tried Avast and when i scanned the system it found 92 threats, but it would still pop up and tell me it blocked a site afterwards. Bit defender found nothing, but still blocked the sites from opening. Malware bytes found some too, but I can't remember the amount. I even tried scanning from a linux partition with ClamAV, and it found 5 threats. I am now on AVG, and it found 5 threats on the first scan, but on a second scan it found 38. it removed them all except for one called Adware Generic_r.UJ located at c:\Windows\SysWOW64\dllhost.exe[14060] It could not fix this file for some reason. The other threats it found were all Tracking Cookie Zedo located in my user folder\AppData\Local\Temp\5ef8\AppData\Roaming\Microsoft\Windows\Cookies\ and with various names after that. The Com Surrogates are still running now. Also, avg does not pop up warning of websites trying to open so i don't know if that was fixed. I will really appreciate any help removing this thing. [/QUOTE]
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