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<blockquote data-quote="Deleted member 21043" data-source="post: 375104"><p><span style="font-size: 12px">Hello [USER=34975]@Danpitt[/USER],</span></p><p><span style="font-size: 12px"></span></p><p><span style="font-size: 12px">What you said/described is a<strong> rootkit infection.</strong></span></p><p><span style="font-size: 12px"></span></p><p><span style="font-size: 12px">Nonetheless, If you can access them, please download the following programs and save them to your desktop:</span></p><ul> <li data-xf-list-type="ul"><span style="font-size: 12px"><a href="http://www.surfright.nl/en/hitmanpro/" target="_blank">HitmanPro</a> (you can activate the free trial for the one-time scan and possible cleaning)</span></li> <li data-xf-list-type="ul"><span style="font-size: 12px"><a href="https://www.malwarebytes.org/mwb-download/" target="_blank">Malwarebytes Anti-Malware</a> (download the Free version - free version includes on-demand scanning). Although, you can always try<a href="https://www.malwarebytes.org/antirootkit/" target="_blank"> Malwarebytes Anti-Rootkit</a> if you would like to over scanning with Malwarebytes Anti-Malware.</span></li> <li data-xf-list-type="ul"><span style="font-size: 12px"><a href="https://toolslib.net/downloads/viewdownload/1-adwcleaner/" target="_blank">AdwCleaner</a></span></li> </ul><p><strong><span style="font-size: 12px">I have linked the text to the download pages to make it easier for you.</span></strong></p><p><strong><span style="font-size: 12px">Please note not all the above products are specifically for "rootkit detection and removal", but malware detection and scanning in general. </span></strong></p><p><strong><span style="font-size: 12px"></span></strong></p><p><span style="font-size: 12px">Please run a scan with these 2 products, and see what they detect. If they detect things, check what they are in the case of a false positive before deciding to remove/quarantine them (since Security products can always get false positives).</span></p><p><span style="font-size: 12px"></span></p><p><span style="font-size: 12px">The reason I have asked you to do these scans is because there would have been the malicious software which would have loaded the driver. And may have also dropped other samples on the system. </span></p><p></p><p><span style="font-size: 12px">After using these tools, please go to the following URL (part of this forum, don't worry, I am not redirecting you to another website):</span></p><p><span style="font-size: 12px"><a href="http://malwaretips.com/forums/malware-removal-assistance.10/" target="_blank">http://malwaretips.com/forums/malware-removal-assistance.10/</a></span></p><p><span style="font-size: 12px"></span></p><p><span style="font-size: 12px">At this subforum, you can create a thread which will allow you to be assisted by the forum Malware Removal Experts. Since I am not part of this group on the forum, what I said above is all I can really say. I cannot assist you with things like checking logs and writing scripts. Only they are allowed to help you with logs and scripts, and they may also use other tools which of course I cannot ask you to use without checking logs... Please note that they will not help you if they see signs of piracy, and they do not assist businesses in malware removal.</span></p><p><span style="font-size: 12px"></span></p><p><span style="font-size: 12px">Cheers. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite110" alt=";)" title="Wink ;)" loading="lazy" data-shortname=";)" /></span></p></blockquote><p></p>
[QUOTE="Deleted member 21043, post: 375104"] [SIZE=3]Hello [USER=34975]@Danpitt[/USER], What you said/described is a[B] rootkit infection.[/B] Nonetheless, If you can access them, please download the following programs and save them to your desktop:[/SIZE] [LIST] [*][SIZE=3][URL='http://www.surfright.nl/en/hitmanpro/']HitmanPro[/URL] (you can activate the free trial for the one-time scan and possible cleaning)[/SIZE] [*][SIZE=3][URL='https://www.malwarebytes.org/mwb-download/']Malwarebytes Anti-Malware[/URL] (download the Free version - free version includes on-demand scanning). Although, you can always try[URL='https://www.malwarebytes.org/antirootkit/'] Malwarebytes Anti-Rootkit[/URL] if you would like to over scanning with Malwarebytes Anti-Malware.[/SIZE] [*][SIZE=3][URL='https://toolslib.net/downloads/viewdownload/1-adwcleaner/']AdwCleaner[/URL][/SIZE] [/LIST] [B][SIZE=3]I have linked the text to the download pages to make it easier for you. Please note not all the above products are specifically for "rootkit detection and removal", but malware detection and scanning in general. [/SIZE][/B] [SIZE=3]Please run a scan with these 2 products, and see what they detect. If they detect things, check what they are in the case of a false positive before deciding to remove/quarantine them (since Security products can always get false positives). The reason I have asked you to do these scans is because there would have been the malicious software which would have loaded the driver. And may have also dropped other samples on the system. [/SIZE] [SIZE=3]After using these tools, please go to the following URL (part of this forum, don't worry, I am not redirecting you to another website): [URL]http://malwaretips.com/forums/malware-removal-assistance.10/[/URL] At this subforum, you can create a thread which will allow you to be assisted by the forum Malware Removal Experts. Since I am not part of this group on the forum, what I said above is all I can really say. I cannot assist you with things like checking logs and writing scripts. Only they are allowed to help you with logs and scripts, and they may also use other tools which of course I cannot ask you to use without checking logs... Please note that they will not help you if they see signs of piracy, and they do not assist businesses in malware removal. Cheers. ;)[/SIZE] [/QUOTE]
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