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Windows Malware Removal Help & Support
Is virus completely removed? Unable to delete folder
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<blockquote data-quote="laz223" data-source="post: 144926" data-attributes="member: 15073"><p>I followed the steps from guide "Remove ZeroAccess rootkit (Uninstall Guide)" perfectly and it did appear to remove virus on cpu. However I am unable to remove a virus created folder (Google) from my programs directory in regular mode or safe mode. It causes an app crash in explorer.exe. Also when attempted to surf web pages in IE they take 3-5 minutes to load most of the time. Please Help!</p></blockquote><p></p>
[QUOTE="laz223, post: 144926, member: 15073"] I followed the steps from guide "Remove ZeroAccess rootkit (Uninstall Guide)" perfectly and it did appear to remove virus on cpu. However I am unable to remove a virus created folder (Google) from my programs directory in regular mode or safe mode. It causes an app crash in explorer.exe. Also when attempted to surf web pages in IE they take 3-5 minutes to load most of the time. Please Help! [/QUOTE]
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