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Windows Malware Removal Help & Support
Is virus completely removed? Unable to delete folder
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<blockquote data-quote="kuttus" data-source="post: 145242" data-attributes="member: 2676"><p>OK,we need to use ComboFix to remove some stuff.</p><p><ol></p><p> <li>Make sure that the copy of <a href="http://download.bleepingcomputer.com/sUBs/ComboFix.exe" target="_blank">Combofix.exe</a> that you downloaded earlier is on your Desktop but Do not run it!</li></p><p> <li>If it is not on your <strong>Desktop</strong>, the below will not work.</li></p><p> <li> Open up Notepad and copy & paste the following scripts inside the Code, into that notepad:</p><p></p><p><span style="color: #006400"></span></p><p><span style="color: #006400">[code]</span></p><p><span style="color: #006400"></span></p><p><span style="color: #006400">Folder::</span></p><p><span style="color: #006400">c:\_OTL</span></p><p><span style="color: #006400"></span></p><p><span style="color: #006400"></span></p><p><span style="color: #006400"></span></p><p><span style="color: #006400">ClearJavaCache::</span></p><p><span style="color: #006400">[/code]</span></p><p><span style="color: #006400"></span></p><p></li></p><p> <li>Save the above as <strong>CFscript.txt</strong> and make sure you save it to the same location (<em>should be on your Desktop</em>) as <strong>ComboFix.exe</strong> </li></p><p> <li>At this point, you MUST <em><strong>EXIT ALL BROWSERS NOW</strong></em> before continuing!</li></p><p> <li>You should have both the <strong>ComboFix.exe</strong> and <strong>CFScript.txt</strong> icons on your Desktop.</li></p><p> <li>Now use your mouse to drag CFScript.txt on top of ComboFix.exe</p><p><img src="http://img213.imageshack.us/img213/1218/cfscript1.gif" alt="Posted Image" /></li></p><p> <li>Follow the prompts.</li></p><p> <li>When it finishes, a log will be produced named <strong>c:\combofix.txt</strong></li></p><p> <li>I will ask for this log below</li></p><p></ol></p><p><<strong>>Note:</<strong>> <<strong>>DO NOT</<strong>> mouseclick combofix's window while it is running. That may cause it to stuck.</strong></strong></strong></strong></p><p><strong><strong><strong><strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><hr /></strong></strong></strong></strong></p></blockquote><p></p>
[QUOTE="kuttus, post: 145242, member: 2676"] OK,we need to use ComboFix to remove some stuff. <ol> <li>Make sure that the copy of [url=http://download.bleepingcomputer.com/sUBs/ComboFix.exe]Combofix.exe[/url] that you downloaded earlier is on your Desktop but Do not run it!</li> <li>If it is not on your [b]Desktop[/b], the below will not work.</li> <li> Open up Notepad and copy & paste the following scripts inside the Code, into that notepad: [color=#006400] [code] Folder:: c:\_OTL ClearJavaCache:: [/code] [/color] </li> <li>Save the above as [b]CFscript.txt[/b] and make sure you save it to the same location ([i]should be on your Desktop[/i]) as [b]ComboFix.exe[/b] </li> <li>At this point, you MUST [i][b]EXIT ALL BROWSERS NOW[/b][/i] before continuing!</li> <li>You should have both the [b]ComboFix.exe[/b] and [b]CFScript.txt[/b] icons on your Desktop.</li> <li>Now use your mouse to drag CFScript.txt on top of ComboFix.exe <img src="http://img213.imageshack.us/img213/1218/cfscript1.gif" alt="Posted Image" /></li> <li>Follow the prompts.</li> <li>When it finishes, a log will be produced named [b]c:\combofix.txt[/b]</li> <li>I will ask for this log below</li> </ol> <[b]>Note:</[b]> <[b]>DO NOT</[b]> mouseclick combofix's window while it is running. That may cause it to stuck. <hr />[/b][/b][/b][/b] [/QUOTE]
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