- Aug 30, 2017
- 101
On 23 April 2024 I ran Malwarebytes mbam.exe v3.1.0.1731 (the freebie version) on the monthly scan of my system.
I am using Win7x64 SPI Rollup 1 Build 7601 on a Sandy Bridge CPU.
I always run Mbam in Admin, and my first action is to force an update before running the scan which is always the "Threat Scan". The scan completed successfully, no malware found, but before I could do anything further i got a message that an update had failed. Long story short, Mbam had tried to install Microsoft KB4474419 which was supposed to give Win7 the ability to use SHA-2 for code-signing purposes. I have uploaded the relevant log file, check the final entries. If necessary I can upload the other two logs form Program Data\Malwarebytes.
My problem is that -- for whatever reason, it doesn't matter -- Malwarebytes broke the First Rule of civilised behaviour: Thou shalt not install someone else's software without permission.
I have just managed to uninstall the KB through Programs and Features, the first time I tried this failed, apparently some files were missing? Of course, give that Mbam thinks it failed to install the unwanted program, there may well be files hanging around polluting the system. i do not have the knowledge to see what the true scope of the disaster really is.
There is no way on the Malwarebytes website to immediately contact a human. But I need my machine cleaned. I must also make the point that when a supposedly reliable anti=malware entity acts like a piece of malware, then that entity IS malware. How can I or anybody else now trust Malwarebytes?
Edit: Oops. Forgot upload
I am using Win7x64 SPI Rollup 1 Build 7601 on a Sandy Bridge CPU.
I always run Mbam in Admin, and my first action is to force an update before running the scan which is always the "Threat Scan". The scan completed successfully, no malware found, but before I could do anything further i got a message that an update had failed. Long story short, Mbam had tried to install Microsoft KB4474419 which was supposed to give Win7 the ability to use SHA-2 for code-signing purposes. I have uploaded the relevant log file, check the final entries. If necessary I can upload the other two logs form Program Data\Malwarebytes.
My problem is that -- for whatever reason, it doesn't matter -- Malwarebytes broke the First Rule of civilised behaviour: Thou shalt not install someone else's software without permission.
I have just managed to uninstall the KB through Programs and Features, the first time I tried this failed, apparently some files were missing? Of course, give that Mbam thinks it failed to install the unwanted program, there may well be files hanging around polluting the system. i do not have the knowledge to see what the true scope of the disaster really is.
There is no way on the Malwarebytes website to immediately contact a human. But I need my machine cleaned. I must also make the point that when a supposedly reliable anti=malware entity acts like a piece of malware, then that entity IS malware. How can I or anybody else now trust Malwarebytes?
Edit: Oops. Forgot upload