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<blockquote data-quote="TwinHeadedEagle" data-source="post: 679313" data-attributes="member: 6533"><p>Hello,</p><p></p><p></p><p><img src="https://sites.google.com/site/cannedfixes/malwarebytes-anti-malware/51a46ae42d560-malwarebytes_anti_malware.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /><strong><u><span style="color: blue">Scan with Malwarebytes' Anti-Malware</span></u></strong></p><p></p><p>Please download <a href="https://www.malwarebytes.com/mwb-download/thankyou/" target="_blank"><span style="color: #ff0000"><strong>Malwarebytes Anti-Malware</strong></span></a> and save it to your desktop.</p><ul> <li data-xf-list-type="ul">Install the progam.</li> <li data-xf-list-type="ul">Click the <strong>Settings</strong> tab, in the left panel choose <strong>Protection</strong> and tick <strong>Scan for rootkits</strong>.</li> <li data-xf-list-type="ul">Click the <strong>Scan</strong> tab, choose <strong>Threat Scan</strong> is checked and click <strong>Start Scan</strong>.</li> <li data-xf-list-type="ul">If threats are detected, click the <strong>Apply Actions</strong> button. You will now be prompted to reboot. Click <strong>Yes</strong>.</li> <li data-xf-list-type="ul">Upon completion of the scan (or after the reboot), click the <strong>Reports</strong> tab.</li> <li data-xf-list-type="ul">Double-click the <strong>Scan Log</strong>.</li> <li data-xf-list-type="ul">At the bottom click <strong>Export</strong> and choose <strong>Text file</strong>.</li> </ul><p>Save the file to your desktop and include its content in your next reply.</p><p></p><p></p><p></p><p><img src="https://sites.google.com/site/cannedfixes/adwcleaner/adwcleaner_new.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /> <strong> <u><span style="color: blue">Fix with AdwCleaner</span></u></strong></p><p></p><p>Please download <a href="http://www.bleepingcomputer.com/download/adwcleaner/" target="_blank"><strong>AdwCleaner</strong></a> by Xplode and save the file to your <strong>Desktop</strong>.</p><ul> <li data-xf-list-type="ul">Right-click on <img src="https://sites.google.com/site/cannedfixes/adwcleaner/adwcleaner_new.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /> icon and select <img src="https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /> <strong> Run as Administrator</strong> to start the tool.</li> <li data-xf-list-type="ul">Accept the <strong>Terms of use</strong>.</li> <li data-xf-list-type="ul">Wait until the database is updated.</li> <li data-xf-list-type="ul">Click <strong>Scan</strong>.</li> <li data-xf-list-type="ul">When finished, please click <strong>Clean</strong>.</li> <li data-xf-list-type="ul">Your PC should reboot now.</li> <li data-xf-list-type="ul">After reboot, logfile will be opened. Copy its content into your next reply.</li> </ul><p></p><p><strong><u><span style="font-size: 12px"><span style="color: #ff0000">Note</span><span style="color: #000000">:</span></span></u></strong><span style="font-size: 12px"> Reports will be saved in your system partition, usually at </span><strong><span style="font-size: 15px">C:\Adwcleaner</span></strong></p><p></p><p></p><p></p><p>Please download <a href="https://www.zemana.com/Download/AntiMalware/Setup/Free/Zemana.AntiMalware.Setup.exe" target="_blank"><strong>Zemana AntiMalware</strong></a> and save it to your <strong>Desktop</strong>.</p><ul> <li data-xf-list-type="ul">Install the program and once the installation is complete it will start automatically.</li> <li data-xf-list-type="ul">Without changing any options, press <strong><span style="color: #00b359">Scan</span> </strong>to begin.</li> <li data-xf-list-type="ul">After the short scan is finished, if threats are detected press <strong><span style="color: #00b359">Next</span></strong> to remove them.</li> </ul> <p style="margin-left: 20px"><span style="font-size: 12px"><u><strong><span style="color: #ff0000">Note:</span></strong></u> If restart is required to finish the cleaning process, you should click </span><strong><span style="font-size: 15px"><span style="color: #00b359">Reboot</span></span></strong><span style="font-size: 12px">. If reboot isn't required, please restart your computer manually.</span></p> <ul> <li data-xf-list-type="ul"><span style="font-size: 15px">Open Zemana AntiMalware again.</span></li> <li data-xf-list-type="ul"><span style="font-size: 15px">Click on <img src="http://i63.tinypic.com/4zu6vb.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /> icon and double click the latest report.</span></li> <li data-xf-list-type="ul"><span style="font-size: 15px">Now click <strong>File > Save As </strong>and choose your <strong>Desktop </strong>before pressing <strong>Save.</strong></span></li> <li data-xf-list-type="ul"><span style="font-size: 15px">The only left thing is to attach saved report in your next message.</span></li> </ul></blockquote><p></p>
[QUOTE="TwinHeadedEagle, post: 679313, member: 6533"] Hello, [IMG]https://sites.google.com/site/cannedfixes/malwarebytes-anti-malware/51a46ae42d560-malwarebytes_anti_malware.png[/IMG][B][U][COLOR=blue]Scan with Malwarebytes' Anti-Malware[/COLOR][/U][/B] Please download [URL='https://www.malwarebytes.com/mwb-download/thankyou/'][COLOR=#ff0000][B]Malwarebytes Anti-Malware[/B][/COLOR][/URL] and save it to your desktop. [LIST] [*]Install the progam. [*]Click the [B]Settings[/B] tab, in the left panel choose [B]Protection[/B] and tick [B]Scan for rootkits[/B]. [*]Click the [B]Scan[/B] tab, choose [B]Threat Scan[/B] is checked and click [B]Start Scan[/B]. [*]If threats are detected, click the [B]Apply Actions[/B] button. You will now be prompted to reboot. Click [B]Yes[/B]. [*]Upon completion of the scan (or after the reboot), click the [B]Reports[/B] tab. [*]Double-click the [B]Scan Log[/B]. [*]At the bottom click [B]Export[/B] and choose [B]Text file[/B]. [/LIST] Save the file to your desktop and include its content in your next reply. [IMG]https://sites.google.com/site/cannedfixes/adwcleaner/adwcleaner_new.png[/IMG] [B] [U][COLOR=blue]Fix with AdwCleaner[/COLOR][/U][/B] Please download [URL=http://www.bleepingcomputer.com/download/adwcleaner/][B]AdwCleaner[/B][/URL] by Xplode and save the file to your [b]Desktop[/b]. [LIST] [*]Right-click on [IMG]https://sites.google.com/site/cannedfixes/adwcleaner/adwcleaner_new.png[/IMG] icon and select [IMG]https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg[/IMG] [B] Run as Administrator[/B] to start the tool. [*]Accept the [B]Terms of use[/B]. [*]Wait until the database is updated. [*]Click [B]Scan[/B]. [*]When finished, please click [B]Clean[/B]. [*]Your PC should reboot now. [*]After reboot, logfile will be opened. Copy its content into your next reply.[/LIST] [B][U][SIZE=3][COLOR=#ff0000]Note[/COLOR][COLOR=#000000]:[/COLOR][/SIZE][/U][/B][SIZE=3] Reports will be saved in your system partition, usually at [/SIZE][B][SIZE=4]C:\Adwcleaner[/SIZE][/B] Please download [URL='https://www.zemana.com/Download/AntiMalware/Setup/Free/Zemana.AntiMalware.Setup.exe'][B]Zemana AntiMalware[/B][/URL] and save it to your [B]Desktop[/B]. [LIST] [*]Install the program and once the installation is complete it will start automatically. [*]Without changing any options, press [B][COLOR=#00b359]Scan[/COLOR] [/B]to begin. [*]After the short scan is finished, if threats are detected press [B][COLOR=#00b359]Next[/COLOR][/B] to remove them. [/LIST] [INDENT][SIZE=3][U][B][COLOR=#ff0000]Note:[/COLOR][/B][/U] If restart is required to finish the cleaning process, you should click [/SIZE][B][SIZE=4][COLOR=#00b359]Reboot[/COLOR][/SIZE][/B][SIZE=3]. If reboot isn't required, please restart your computer manually.[/SIZE][/INDENT] [LIST] [*][SIZE=4]Open Zemana AntiMalware again.[/SIZE] [*][SIZE=4]Click on [IMG]http://i63.tinypic.com/4zu6vb.jpg[/IMG] icon and double click the latest report.[/SIZE] [*][SIZE=4]Now click [B]File > Save As [/B]and choose your [B]Desktop [/B]before pressing [B]Save.[/B][/SIZE] [*][SIZE=4]The only left thing is to attach saved report in your next message.[/SIZE] [/LIST] [/QUOTE]
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