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Windows Malware Removal Help & Support
Need help with dllhost.exe *32 / COM Surrogate/ Trojan.Powelik
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<blockquote data-quote="Raikou" data-source="post: 290246" data-attributes="member: 30056"><p>Hi, I've recently been affected by this. I've tried multiple ways to try to eliminate this by reading other posts/fixes but I can't shake it. As mentioned, multiple dllhost.exe processes keep popping up. I try to maintain them by ending them before my computer completely freezes. If I leave it for too long, the fan goes haywire and my laptop starts heating up. I've been turning off my internet access when doing offline tasks, but that's just a delayed fix.</p><p> </p><p>I've ran MalwareBytes in SafeMode but nothing was found. I tried running FRST fix but after running it for 12+ hrs I gave up and canceled it. I've scanned with Norton 360 and nothing. Although today it finally found something and removed it but didn't fix the issue. There's constant instances of Norton blocked Trojan.Powelik and Web Attack Angler Exploit Kit Website 12 etc. Also, I occasionally I get PowerShell (or something along those words) has stopped working. Internet Explorer occassionally tends to crash or freeze.</p><p> </p><p>As of now, I am unable to download any files. The only workaround I've found was to either download them to my phone and transfer them or to upload them to my Google Drive and then download.</p><p> </p><p>Also, this is an issue that pre-dates the current one; I am unable to install any HP Updates when the computer prompts me. Some programs and their directories have been altered and cannot be opened by the shortcuts or cannot be found by their icon name (? - I doubt these are correct terms) so I have to find it through the program name (?) The majority of folders in All Programs have (empty) directories. For example, Paint no longer shows up in All Programs, in order for me to open it I run a search for mspaint.exe.</p><p> </p><p>I was contemplating just restoring my computer and starting fresh, but I wasn't sure if using the Recovery Disks contain the pre-installed program that HP had on here. i.e. CyberLink Power Suite.</p><p> </p><p>Sorry for being long-winded. Any help would be greatly appreciated. Thank you.</p></blockquote><p></p>
[QUOTE="Raikou, post: 290246, member: 30056"] Hi, I've recently been affected by this. I've tried multiple ways to try to eliminate this by reading other posts/fixes but I can't shake it. As mentioned, multiple dllhost.exe processes keep popping up. I try to maintain them by ending them before my computer completely freezes. If I leave it for too long, the fan goes haywire and my laptop starts heating up. I've been turning off my internet access when doing offline tasks, but that's just a delayed fix. I've ran MalwareBytes in SafeMode but nothing was found. I tried running FRST fix but after running it for 12+ hrs I gave up and canceled it. I've scanned with Norton 360 and nothing. Although today it finally found something and removed it but didn't fix the issue. There's constant instances of Norton blocked Trojan.Powelik and Web Attack Angler Exploit Kit Website 12 etc. Also, I occasionally I get PowerShell (or something along those words) has stopped working. Internet Explorer occassionally tends to crash or freeze. As of now, I am unable to download any files. The only workaround I've found was to either download them to my phone and transfer them or to upload them to my Google Drive and then download. Also, this is an issue that pre-dates the current one; I am unable to install any HP Updates when the computer prompts me. Some programs and their directories have been altered and cannot be opened by the shortcuts or cannot be found by their icon name (? - I doubt these are correct terms) so I have to find it through the program name (?) The majority of folders in All Programs have (empty) directories. For example, Paint no longer shows up in All Programs, in order for me to open it I run a search for mspaint.exe. I was contemplating just restoring my computer and starting fresh, but I wasn't sure if using the Recovery Disks contain the pre-installed program that HP had on here. i.e. CyberLink Power Suite. Sorry for being long-winded. Any help would be greatly appreciated. Thank you. [/QUOTE]
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