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Windows Malware Removal Help & Support
No Internet access after removing Malware
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<blockquote data-quote="Kiruvi" data-source="post: 358490" data-attributes="member: 34793"><p>Hello, </p><p></p><p>I installed a freeware dvd burning program that used to be clean and fairly reliable, however it infected my system with UniDeals malware. </p><p></p><p>I ran malwarebytes, Adw cleaner, manually deleted browser extensions, uninstalled the programs from control panel, etc. </p><p></p><p>After rebooting the machine, I have no Internet access. Attempting to load any page gives a network connection error, attempting to run ipconfig /renew gives an error that the dhcp server cannot be reached. I've also tried to release the ipconfig, reset tcp/ip stack, and reset winsock. </p><p></p><p>I've attached the requested logs; any assistance would be greatly appreciated. Thanks!</p></blockquote><p></p>
[QUOTE="Kiruvi, post: 358490, member: 34793"] Hello, I installed a freeware dvd burning program that used to be clean and fairly reliable, however it infected my system with UniDeals malware. I ran malwarebytes, Adw cleaner, manually deleted browser extensions, uninstalled the programs from control panel, etc. After rebooting the machine, I have no Internet access. Attempting to load any page gives a network connection error, attempting to run ipconfig /renew gives an error that the dhcp server cannot be reached. I've also tried to release the ipconfig, reset tcp/ip stack, and reset winsock. I've attached the requested logs; any assistance would be greatly appreciated. Thanks! [/QUOTE]
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