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OS passwords no longer work. Help!
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<blockquote data-quote="jwcater" data-source="post: 304374" data-attributes="member: 31049"><p>On the USB boot, it asked for the Keyboard Input Country first, then the attached image appeared on the screen. Sorry, image was too large to upload. I didn't get the "Windows 7 Install Now" screen with an option to "repair your computer" at the bottom. Instead, it indicated "Windows is loading files", then a dialog box appeared where "English" was grayed out and "US" was the default option. I clicked "Next" and was taken to another dialog box "System Recovery Options" where I could "Use Recovery Tools that can help fix problems starting Windows. Select an OS to repair" and there is no OS listed to select - that entire box was empty, no options. The other option was to "Restore your computer using a system image that you created earlier." Why didn't I see the screen that you showed in your instructions?</p></blockquote><p></p>
[QUOTE="jwcater, post: 304374, member: 31049"] On the USB boot, it asked for the Keyboard Input Country first, then the attached image appeared on the screen. Sorry, image was too large to upload. I didn't get the "Windows 7 Install Now" screen with an option to "repair your computer" at the bottom. Instead, it indicated "Windows is loading files", then a dialog box appeared where "English" was grayed out and "US" was the default option. I clicked "Next" and was taken to another dialog box "System Recovery Options" where I could "Use Recovery Tools that can help fix problems starting Windows. Select an OS to repair" and there is no OS listed to select - that entire box was empty, no options. The other option was to "Restore your computer using a system image that you created earlier." Why didn't I see the screen that you showed in your instructions? [/QUOTE]
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