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Windows Malware Removal Help & Support
Possible malware. CSRR issue?
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<blockquote data-quote="okstout4" data-source="post: 374726" data-attributes="member: 35281"><p>Yes, I do have another computer I am working on...and that computer is my personal desktop computer. This computer that you and I are working on belongs to my in-laws. My brother in law has been having trouble w/it and could not get it fixed. Then he calls me and tells me Microsoft called their house saying they got a log of the errors he was getting. They requested permission to take control of this computer and he allowed them to do it. He says all they did was show him that there was a file/bug/program/virus on here called CSSR. They said it takes over your computer and steals your banking passwords. They are the ones who installed PC Mechanic 2015. I highly doubt it was Microsoft that called.</p><p></p><p>You are more than welcomed to look at my facebook page to check me out if you'd like (just search my username). I am not a serviceperson and have never held a job as one. I am a stay at home mother of 2 and that's as simple as it gets.</p></blockquote><p></p>
[QUOTE="okstout4, post: 374726, member: 35281"] Yes, I do have another computer I am working on...and that computer is my personal desktop computer. This computer that you and I are working on belongs to my in-laws. My brother in law has been having trouble w/it and could not get it fixed. Then he calls me and tells me Microsoft called their house saying they got a log of the errors he was getting. They requested permission to take control of this computer and he allowed them to do it. He says all they did was show him that there was a file/bug/program/virus on here called CSSR. They said it takes over your computer and steals your banking passwords. They are the ones who installed PC Mechanic 2015. I highly doubt it was Microsoft that called. You are more than welcomed to look at my facebook page to check me out if you'd like (just search my username). I am not a serviceperson and have never held a job as one. I am a stay at home mother of 2 and that's as simple as it gets. [/QUOTE]
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