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Windows Malware Removal Help & Support
Possible malware. CSRR issue?
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<blockquote data-quote="okstout4" data-source="post: 374731" data-attributes="member: 35281"><p>I hope I did this correctly. I did attach fixlist.txt to my desktop as requested. I didnt find a click able download link in your reply, so I just found FRST.exe in my downloads and ran that. I am also confused about this "Both files, <strong>FRST</strong> and <strong>fixlist.txt</strong> have to be in the same location or the fix will not work!" FRST automatically places the results in downloads. I had to "save as" to place a copy on my desktop. If I've done something wrong, Im sure you'll let me know.</p><p></p><p>There was no "<strong>ShopAtHome.com Helper" that I could find. I only removed the toolbar.</strong></p></blockquote><p></p>
[QUOTE="okstout4, post: 374731, member: 35281"] I hope I did this correctly. I did attach fixlist.txt to my desktop as requested. I didnt find a click able download link in your reply, so I just found FRST.exe in my downloads and ran that. I am also confused about this "Both files, [B]FRST[/B] and [B]fixlist.txt[/B] have to be in the same location or the fix will not work!" FRST automatically places the results in downloads. I had to "save as" to place a copy on my desktop. If I've done something wrong, Im sure you'll let me know. There was no "[B]ShopAtHome.com Helper" that I could find. I only removed the toolbar.[/B] [/QUOTE]
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