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Windows Malware Removal Help & Support
PriceChop adware infection. PLEASE HELP!
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<blockquote data-quote="Hondac55" data-source="post: 226742" data-attributes="member: 24958"><p>Thank you bunches for your reply and your assistance. I appreciate it. I no longer see any trace of PriceChop on my computer, but I have run the scan anyways and have included the two files that you requested just to make absolutely sure. I do, however, have another issue that I've been working on that I can't seem to resolve. While I was uninstalling suspicious looking software on my computer, I accidentally uninstalled one of my USB drivers that had "Texas Instruments" in the name. In my Device Manager, there is a device "Texas Instruments USB Root Hub" that has a yellow exclamation point next to it. I've tried doing a google search for that software and all that I can seem to find is some knock off device manager that wants to scan my computer and make me pay to have them fix it. I know it's a scam, but there are literally no other alternatives that I can see at this point. The Dell website has been of no use to me. I rolled back my laptop to a day before I uninstalled the driver, and the USB ports still don't work. I've attempted to use Windows Update to update the driver, but it just says something along the lines of "If you know the manufacturer website, you can try downloading it yourself." and then exits. It's extremely frustrating.</p></blockquote><p></p>
[QUOTE="Hondac55, post: 226742, member: 24958"] Thank you bunches for your reply and your assistance. I appreciate it. I no longer see any trace of PriceChop on my computer, but I have run the scan anyways and have included the two files that you requested just to make absolutely sure. I do, however, have another issue that I've been working on that I can't seem to resolve. While I was uninstalling suspicious looking software on my computer, I accidentally uninstalled one of my USB drivers that had "Texas Instruments" in the name. In my Device Manager, there is a device "Texas Instruments USB Root Hub" that has a yellow exclamation point next to it. I've tried doing a google search for that software and all that I can seem to find is some knock off device manager that wants to scan my computer and make me pay to have them fix it. I know it's a scam, but there are literally no other alternatives that I can see at this point. The Dell website has been of no use to me. I rolled back my laptop to a day before I uninstalled the driver, and the USB ports still don't work. I've attempted to use Windows Update to update the driver, but it just says something along the lines of "If you know the manufacturer website, you can try downloading it yourself." and then exits. It's extremely frustrating. [/QUOTE]
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