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Windows Malware Removal Help & Support
Problem removing Win32.downloader.gen
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<blockquote data-quote="HWM Fear" data-source="post: 133998" data-attributes="member: 12182"><p>Hello Jack, spybot is still detecting an infection though I am not sure how to depict the file being flagged as malware. Is their a way to export a log or distinguish it, like with the other programs? Also as for my computer the only suspicious thing that I have noticed, is that as it was being shutdown it flagged a non-responsive program as a contact name found in Skype; however Skype was turned off at the time. According to windows action centre the only two known issues are the fact that I haven't set a backup and that the graphics driver has malfunctioned several times. I don't know of any other problems, thanks again for your help on this issue. Update: I think I figured out how to depict it, and have uploaded the log. It should be noted that spybot detected additional malware indicating the downloader is still active. Update: I ran a scan with hitman pro which resulted in it finding some malware. As a result I activated the free trial and have uploaded the log; I hope that this action is not inhibiting the removal processes. Update: For some reason I can't upload the the file, as it's a .log. Thanks, Fear</p></blockquote><p></p>
[QUOTE="HWM Fear, post: 133998, member: 12182"] Hello Jack, spybot is still detecting an infection though I am not sure how to depict the file being flagged as malware. Is their a way to export a log or distinguish it, like with the other programs? Also as for my computer the only suspicious thing that I have noticed, is that as it was being shutdown it flagged a non-responsive program as a contact name found in Skype; however Skype was turned off at the time. According to windows action centre the only two known issues are the fact that I haven't set a backup and that the graphics driver has malfunctioned several times. I don't know of any other problems, thanks again for your help on this issue. Update: I think I figured out how to depict it, and have uploaded the log. It should be noted that spybot detected additional malware indicating the downloader is still active. Update: I ran a scan with hitman pro which resulted in it finding some malware. As a result I activated the free trial and have uploaded the log; I hope that this action is not inhibiting the removal processes. Update: For some reason I can't upload the the file, as it's a .log. Thanks, Fear [/QUOTE]
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