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Windows Malware Removal Help & Support
still can't open Google Chrome after Malware removal
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<blockquote data-quote="terrym" data-source="post: 282335" data-attributes="member: 29429"><p>Hello. First, Google Chrome stopped working and shut down. wouldn't open or immediately crashed. then lost IE as well, unless I backed in from a cached page. Avast virus scan revealed Dropper gen Trojan and supposedly quarantined, but the problems persisted. I carefully followed all seven steps on this site to remove, using all the listed software/scans. I have IE back now, but it is often redirected, and Chrome still doesn't open or immediately crashes. Please help.</p></blockquote><p></p>
[QUOTE="terrym, post: 282335, member: 29429"] Hello. First, Google Chrome stopped working and shut down. wouldn't open or immediately crashed. then lost IE as well, unless I backed in from a cached page. Avast virus scan revealed Dropper gen Trojan and supposedly quarantined, but the problems persisted. I carefully followed all seven steps on this site to remove, using all the listed software/scans. I have IE back now, but it is often redirected, and Chrome still doesn't open or immediately crashes. Please help. [/QUOTE]
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