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Software Troubleshooting
usb, s are disabled on win 7 start up
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<blockquote data-quote="donetao" data-source="post: 328278" data-attributes="member: 27614"><p>I was going to suggest a hard reset, but looks like you <strong>Got-er-Done</strong></p><p>A hard or forced reset erases all information in the computer's memory which may restore functionality. Resetting your computer forces the system to clear and reestablish the software connections between the BIOS and the hardware.</p><p>Performing a hard or forced reset might fix the following conditions:</p><ul> <li data-xf-list-type="ul">Windows stops responding.</li> <li data-xf-list-type="ul">Computer stops before Windows loads - no boot, blinking cursor on a black display, and errors relating to OS not found or a missing drive.</li> <li data-xf-list-type="ul">Display suddenly goes blank and stays blank.</li> <li data-xf-list-type="ul">Software freezes.</li> <li data-xf-list-type="ul">Keyboard stops responding.</li> <li data-xf-list-type="ul">The computer does not return from sleep or suspend mode.</li> <li data-xf-list-type="ul">An external device stops responding. (Turn off the power to that device in addition to performing the steps in this document.)</li> </ul><p></p><p>To perform a hard reset on a computer with a removable battery, use the following steps:</p><ol> <li data-xf-list-type="ol">Turn off the computer.</li> <li data-xf-list-type="ol">Remove the computer from any port replicator or docking station.</li> <li data-xf-list-type="ol">Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers.</li> <li data-xf-list-type="ol">Unplug the AC adapter from the computer.</li> <li data-xf-list-type="ol">Remove the battery from the battery compartment.</li> <li data-xf-list-type="ol">Press and hold down the <strong>Power</strong> button for about 15 seconds to drain any residual electrical charge from the capacitors that protect the memory.</li> <li data-xf-list-type="ol">Insert the battery and plug the AC adapter back into the notebook computer, but do not connect any of the peripheral devices.</li> <li data-xf-list-type="ol">Press the <strong>Power</strong> button to turn on the computer.</li> <li data-xf-list-type="ol">If a startup menu opens, use the arrow keys to select <strong>Start Windows Normally</strong>, and then press the Enter key.</li> <li data-xf-list-type="ol">After reconnecting each of the peripheral devices, run Windows Update.</li> </ol></blockquote><p></p>
[QUOTE="donetao, post: 328278, member: 27614"] I was going to suggest a hard reset, but looks like you [B]Got-er-Done[/B] A hard or forced reset erases all information in the computer's memory which may restore functionality. Resetting your computer forces the system to clear and reestablish the software connections between the BIOS and the hardware. Performing a hard or forced reset might fix the following conditions: [LIST] [*]Windows stops responding. [*]Computer stops before Windows loads - no boot, blinking cursor on a black display, and errors relating to OS not found or a missing drive. [*]Display suddenly goes blank and stays blank. [*]Software freezes. [*]Keyboard stops responding. [*]The computer does not return from sleep or suspend mode. [*]An external device stops responding. (Turn off the power to that device in addition to performing the steps in this document.) [/LIST] To perform a hard reset on a computer with a removable battery, use the following steps: [LIST=1] [*]Turn off the computer. [*]Remove the computer from any port replicator or docking station. [*]Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers. [*]Unplug the AC adapter from the computer. [*]Remove the battery from the battery compartment. [*]Press and hold down the [B]Power[/B] button for about 15 seconds to drain any residual electrical charge from the capacitors that protect the memory. [*]Insert the battery and plug the AC adapter back into the notebook computer, but do not connect any of the peripheral devices. [*]Press the [B]Power[/B] button to turn on the computer. [*]If a startup menu opens, use the arrow keys to select [B]Start Windows Normally[/B], and then press the Enter key. [*]After reconnecting each of the peripheral devices, run Windows Update. [/LIST] [/QUOTE]
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