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Windows Malware Removal Help & Support
Win 7 Defender removal problem
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<blockquote data-quote="asdfdav" data-source="post: 91979" data-attributes="member: 4192"><p>Thank you, </p><p></p><p>No log in the c:/ directory I am afraid, but there was one file in the combofix directory which I have attached. However, this seems not to be a proper log file. </p><p></p><p>For some reason, the forum did not allow me to upload the otl log, but here is the information from the log: </p><p></p><p><em><span style="font-size: 12px">All processes killed</span></em></p><p><em><span style="font-size: 12px">========== OTL ==========</span></em></p><p><em><span style="font-size: 12px">64bit-Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.</span></em></p><p><em><span style="font-size: 12px">Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.</span></em></p><p><em><span style="font-size: 12px">64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{7815BE26-237D-41A8-A98F-F7BD75F71086}\ deleted successfully.</span></em></p><p><em><span style="font-size: 12px">64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7815BE26-237D-41A8-A98F-F7BD75F71086}\ not found.</span></em></p><p><em><span style="font-size: 12px">HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{B758B2D2-EE64-425B-BD7E-4E48E3B79101}\\DhcpNameServer| /E : value set successfully!</span></em></p><p><em><span style="font-size: 12px">========== FILES ==========</span></em></p><p><em><span style="font-size: 12px"><span style="color: #A23BEC">< ipconfig /flushdns /c ></span></span></em></p><p><em><span style="font-size: 12px">IP-konfiguration f”r Windows</span></em></p><p><em><span style="font-size: 12px">DNS-matcharens cacheminne har rensats.</span></em></p><p><em><span style="font-size: 12px">C:\Users\David\Downloads\cmd.bat deleted successfully.</span></em></p><p><em><span style="font-size: 12px">C:\Users\David\Downloads\cmd.txt deleted successfully.</span></em></p><p><em><span style="font-size: 12px">========== COMMANDS ==========</span></em></p><p> <em><span style="font-size: 12px"></span></em></p><p><em><span style="font-size: 12px">[EMPTYTEMP]</span></em></p><p> <em><span style="font-size: 12px"></span></em></p><p><em><span style="font-size: 12px">User: All Users</span></em></p><p> <em><span style="font-size: 12px"></span></em></p><p><em><span style="font-size: 12px">User: David</span></em></p><p><em><span style="font-size: 12px">->Temp folder emptied: 41798681 bytes</span></em></p><p><em><span style="font-size: 12px">->Temporary Internet Files folder emptied: 168165 bytes</span></em></p><p><em><span style="font-size: 12px">->Java cache emptied: 34792 bytes</span></em></p><p><em><span style="font-size: 12px">->Google Chrome cache emptied: 27360348 bytes</span></em></p><p><em><span style="font-size: 12px">->Flash cache emptied: 534 bytes</span></em></p><p> <em><span style="font-size: 12px"></span></em></p><p><em><span style="font-size: 12px">User: Davidacer</span></em></p><p><em><span style="font-size: 12px">->Temp folder emptied: 9250679 bytes</span></em></p><p><em><span style="font-size: 12px">->Temporary Internet Files folder emptied: 164376 bytes</span></em></p><p><em><span style="font-size: 12px">->Java cache emptied: 0 bytes</span></em></p><p><em><span style="font-size: 12px">->Google Chrome cache emptied: 7290189 bytes</span></em></p><p><em><span style="font-size: 12px">->Flash cache emptied: 743 bytes</span></em></p><p> <em><span style="font-size: 12px"></span></em></p><p><em><span style="font-size: 12px">User: Default</span></em></p><p><em><span style="font-size: 12px">->Temp folder emptied: 0 bytes</span></em></p><p><em><span style="font-size: 12px">->Temporary Internet Files folder emptied: 33170 bytes</span></em></p><p> <em><span style="font-size: 12px"></span></em></p><p><em><span style="font-size: 12px">User: Default User</span></em></p><p><em><span style="font-size: 12px">->Temp folder emptied: 0 bytes</span></em></p><p><em><span style="font-size: 12px">->Temporary Internet Files folder emptied: 0 bytes</span></em></p><p> <em><span style="font-size: 12px"></span></em></p><p><em><span style="font-size: 12px">User: Public</span></em></p><p> <em><span style="font-size: 12px"></span></em></p><p><em><span style="font-size: 12px">%systemdrive% .tmp files removed: 0 bytes</span></em></p><p><em><span style="font-size: 12px">%systemroot% .tmp files removed: 0 bytes</span></em></p><p><em><span style="font-size: 12px">%systemroot%\System32 .tmp files removed: 0 bytes</span></em></p><p><em><span style="font-size: 12px">%systemroot%\System32 (64bit) .tmp files removed: 0 bytes</span></em></p><p><em><span style="font-size: 12px">%systemroot%\System32\drivers .tmp files removed: 0 bytes</span></em></p><p><em><span style="font-size: 12px">Windows Temp folder emptied: 31170 bytes</span></em></p><p><em><span style="font-size: 12px">%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 85042 bytes</span></em></p><p><em><span style="font-size: 12px">RecycleBin emptied: 0 bytes</span></em></p><p> <em><span style="font-size: 12px"></span></em></p><p><em><span style="font-size: 12px">Total Files Cleaned = 82,00 mb</span></em></p><p> <em><span style="font-size: 12px"></span></em></p><p><em><span style="font-size: 12px">C:\Windows\System32\drivers\etc\Hosts moved successfully.</span></em></p><p><em><span style="font-size: 12px">HOSTS file reset successfully</span></em></p><p> <em><span style="font-size: 12px"></span></em></p><p><em><span style="font-size: 12px">OTL by OldTimer - Version 3.2.69.0 log created on 12272012_205206</span></em></p><p><em><span style="font-size: 12px"></span></em></p><p><em><span style="font-size: 12px">Files\Folders moved on Reboot...</span></em></p><p><em><span style="font-size: 12px">File move failed. C:\Users\David\AppData\Local\Temp\FXSAPIDebugLogFile.txt scheduled to be moved on reboot.</span></em></p><p><em><span style="font-size: 12px"></span></em></p><p><em><span style="font-size: 12px">PendingFileRenameOperations files...</span></em></p><p><em><span style="font-size: 12px"></span></em></p><p><em><span style="font-size: 12px">Registry entries deleted on Reboot...</span></em></p><p></p><p>Can you please advise any further action I should take? </p><p></p><p>Many thanks,</p><p>David</p></blockquote><p></p>
[QUOTE="asdfdav, post: 91979, member: 4192"] Thank you, No log in the c:/ directory I am afraid, but there was one file in the combofix directory which I have attached. However, this seems not to be a proper log file. For some reason, the forum did not allow me to upload the otl log, but here is the information from the log: [i][SIZE=3]All processes killed ========== OTL ========== 64bit-Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully. Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{7815BE26-237D-41A8-A98F-F7BD75F71086}\ deleted successfully. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7815BE26-237D-41A8-A98F-F7BD75F71086}\ not found. HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{B758B2D2-EE64-425B-BD7E-4E48E3B79101}\\DhcpNameServer| /E : value set successfully! ========== FILES ========== [color=#A23BEC]< ipconfig /flushdns /c >[/color] IP-konfiguration f”r Windows DNS-matcharens cacheminne har rensats. C:\Users\David\Downloads\cmd.bat deleted successfully. C:\Users\David\Downloads\cmd.txt deleted successfully. ========== COMMANDS ========== [EMPTYTEMP] User: All Users User: David ->Temp folder emptied: 41798681 bytes ->Temporary Internet Files folder emptied: 168165 bytes ->Java cache emptied: 34792 bytes ->Google Chrome cache emptied: 27360348 bytes ->Flash cache emptied: 534 bytes User: Davidacer ->Temp folder emptied: 9250679 bytes ->Temporary Internet Files folder emptied: 164376 bytes ->Java cache emptied: 0 bytes ->Google Chrome cache emptied: 7290189 bytes ->Flash cache emptied: 743 bytes User: Default ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 33170 bytes User: Default User ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes User: Public %systemdrive% .tmp files removed: 0 bytes %systemroot% .tmp files removed: 0 bytes %systemroot%\System32 .tmp files removed: 0 bytes %systemroot%\System32 (64bit) .tmp files removed: 0 bytes %systemroot%\System32\drivers .tmp files removed: 0 bytes Windows Temp folder emptied: 31170 bytes %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 85042 bytes RecycleBin emptied: 0 bytes Total Files Cleaned = 82,00 mb C:\Windows\System32\drivers\etc\Hosts moved successfully. HOSTS file reset successfully OTL by OldTimer - Version 3.2.69.0 log created on 12272012_205206 Files\Folders moved on Reboot... File move failed. C:\Users\David\AppData\Local\Temp\FXSAPIDebugLogFile.txt scheduled to be moved on reboot. PendingFileRenameOperations files... Registry entries deleted on Reboot...[/SIZE][/i] Can you please advise any further action I should take? Many thanks, David [/QUOTE]
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