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Windows Malware Removal Help & Support
Win 7 Defender removal problem
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<blockquote data-quote="asdfdav" data-source="post: 92621" data-attributes="member: 4192"><p>Hi Fiery, </p><p></p><p>Again, thanks for taking the time to help. </p><p></p><p>I ran the OTL scan as per your instructions, but just ended up with one log file - called OTL.txt (attached), could I have done something wrong? </p><p></p><p>Regarding the recovery management - I had three choices, which were presented in German, rather than Swedish which I have in most of all the other parts of the OS - here's the translations, straight out of google translate, so apologies for the bad English: </p><p></p><p>1. Factory settings for system restore completely - they are the factory settings for the pc restore. all data on the drive C: will be deleted.</p><p></p><p>2. Operating system to restore and maintain user data - they provide only for the operating system on your pc restore the factory settings. files from user accounts are transferred to c :/ backup. This option does not remove any existing viruses or other malicious programs.</p><p></p><p>3. Cancel</p><p></p><p>Any thoughts on that? </p><p></p><p>Thanks,</p><p>David</p></blockquote><p></p>
[QUOTE="asdfdav, post: 92621, member: 4192"] Hi Fiery, Again, thanks for taking the time to help. I ran the OTL scan as per your instructions, but just ended up with one log file - called OTL.txt (attached), could I have done something wrong? Regarding the recovery management - I had three choices, which were presented in German, rather than Swedish which I have in most of all the other parts of the OS - here's the translations, straight out of google translate, so apologies for the bad English: 1. Factory settings for system restore completely - they are the factory settings for the pc restore. all data on the drive C: will be deleted. 2. Operating system to restore and maintain user data - they provide only for the operating system on your pc restore the factory settings. files from user accounts are transferred to c :/ backup. This option does not remove any existing viruses or other malicious programs. 3. Cancel Any thoughts on that? Thanks, David [/QUOTE]
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