A call showing 407-612-7120 or “AdventHealth” claims Bank of America blocked a Target purchase in Chicago. The recording directs you to 833-418-6291.
Do not call it. This is a bank-impersonation robocall using a spoofed number associated with legitimate AdventHealth appointment reminders.
Hang up and contact Bank of America through the number on your card or its official app. The caller ID does not authenticate the caller.
407-612-7120 Scam Call Overview
The robocall begins by displaying a familiar-looking caller ID. Some recipients see AdventHealth or the phone number 407-612-7120, a number that has also been reported in connection with legitimate healthcare appointment communications.
The recording then switches to an unrelated financial story. It claims Bank of America detected a Target charge in Chicago and needs the recipient to confirm or cancel it. The listener may be told to press 1, press 8 or call 833-418-6291.
That mismatch is the first decisive red flag. A hospital system’s appointment-reminder number has no reason to route a Bank of America fraud investigation. The most likely explanation is caller ID spoofing: the scammers selected a real number that people or spam filters might recognize.
- Displayed number: 407-612-7120.
- Displayed name: May appear as AdventHealth.
- False claim: A Target purchase was attempted in Chicago.
- Fraudulent callback: 833-418-6291.
- Goal: Steal banking credentials, security codes, card data or money.
- Correct response: Hang up and call the number on the back of your card.
How the Fake Bank of America Robocall Works
Step 1: The caller ID is spoofed
Caller ID was never designed as proof of identity. Criminals can manipulate the information sent with a call so that your phone displays a different number or business name.
Using a real healthcare number provides two advantages. The call may avoid immediate blocking, and a recipient who recognizes AdventHealth may answer out of concern that it involves an appointment or family member.
Step 2: The recording introduces an alarming purchase
The Target transaction and distant city are selected to create instant urgency. The caller wants you focused on stopping a loss, not on the contradiction between AdventHealth and Bank of America.
A fraudster does not need to know your actual bank. Millions of robocalls can be placed cheaply, and enough recipients will have a Bank of America account for the script to sound relevant.
Step 3: The call asks for a small interaction
Pressing a key or calling back feels harmless. In reality, it confirms that a person answered and is worried about the supposed transaction. The victim is then connected to a live scammer or a more detailed automated system.
Step 4: A fake fraud agent performs verification
The “agent” may ask for your full card number, online-banking username, Social Security number, PIN or a one-time security code. Information you provide can be combined with data from previous breaches.
The scammer may already know your name, address or the last four digits of an account. Familiar details do not prove the caller works for the bank.
Step 5: The victim is told to move or authorize money
More aggressive versions claim the account is compromised and money must be moved to a “safe” account. Others send a digital-wallet request or ask the victim to read back a code that actually approves a transfer or adds a new device.
Bank of America states that it will not ask you to transfer money because of fraud and will not ask for an authorization code over an unsolicited call.
Step 6: The spoofed number protects the scammer
Calling 407-612-7120 directly may reach a legitimate organization or an unrelated recorded service, not the person who contacted you. That does not make the original call genuine. It demonstrates why the number displayed on an incoming call cannot be used as authentication.
Why AdventHealth Appears on a Bank Scam
The 407 area code covers the Orlando region, and the displayed number has been associated with AdventHealth appointment reminders. Scammers often spoof hospitals, police departments, government agencies and local businesses because people are more likely to answer.
This can also damage the reputation of the innocent number owner. The legitimate organization may receive angry callbacks even though its systems did not place the fraudulent calls.
Never assume a trusted name on the screen proves who is speaking. If the caller discusses a different company, demands sensitive data or creates financial urgency, disconnect and establish a new call through a number you obtained independently.
What Bank of America Will Not Ask You to Do
- Transfer money to another account to “protect” it.
- Share a one-time authorization code sent to your phone.
- Provide your ATM PIN during an unsolicited call.
- Install remote-access software so an agent can secure your device.
- Buy gift cards or cryptocurrency to reverse a transaction.
- Send money through Zelle to yourself or to a supposed safe account.
- Call an unfamiliar number supplied by a robocall instead of using official contact channels.
A real fraud alert may ask whether you recognize a transaction, but you are never required to continue an unexpected call. Hanging up and calling the official number will not prevent the bank from protecting your account.
407-612-7120 Scam or Legit? Our Verdict
The Bank of America message attached to 407-612-7120 is fraudulent. The number shown on caller ID was most likely spoofed; it should not be described as a number owned by the scammers.
The callback number 833-418-6291 and the Target-in-Chicago script are not legitimate ways to resolve a Bank of America fraud alert. Do not press a key, call the supplied number or provide any information.
Even if the named transaction happens to resemble something on your account, use the bank’s official app or the number printed on your card. Coincidence and leaked transaction data can make a scam unusually convincing.
What to Do If You Received the Call
- Hang up. Do not argue with the caller or use the callback number.
- Open the official banking app. Check recent and pending transactions directly.
- Call the number on your card. Ask the bank whether it attempted to contact you.
- Block and report the call. Mark it as spam with your carrier, understanding that the displayed number may belong to an innocent organization.
- Report the robocall. File a report with the FTC and, where appropriate, the FCC.
- Warn family members. Explain the AdventHealth caller ID mismatch so they recognize the script.
What to Do If You Shared Information
If you gave your card or account number
Call Bank of America immediately using the official number. Ask it to review the account, replace the exposed card or account credentials where necessary and place appropriate fraud controls.
If you shared a one-time code
Tell the bank exactly which code was disclosed and when. The code may have authorized a login, new device, password reset or money movement. Change the online-banking password from a trusted device and review connected contact details.
If you transferred money
Contact the bank’s fraud department immediately and ask whether the transfer can be stopped or recalled. Speed matters. Preserve the receiving account, phone number, messages and transaction confirmation.
If you installed remote-access software
Disconnect the device from the internet, uninstall the remote tool and run a full security scan. Change banking and email passwords from a separate trusted device. Review accounts for new payees, forwarding rules or unauthorized access.
If you only pressed a key
Pressing a key does not by itself grant access to your bank account, but it confirms an active number. Expect more scam attempts, block subsequent calls and be especially cautious with messages referring to the same fake transaction.
Frequently Asked Questions
Is 407-612-7120 really AdventHealth?
The number has been associated with legitimate AdventHealth appointment reminders, but caller ID can be spoofed. A fraudulent call can display the number without originating from AdventHealth.
Is 833-418-6291 a Bank of America fraud number?
It is the callback number used in the reported scam script. Do not use it. Contact Bank of America through the number on your card or its official app.
Can a bank call about a suspicious purchase?
Yes, banks may contact customers about possible fraud. You can still hang up and call back through an independently verified number. A legitimate bank will understand that precaution.
Why did the scammer know my bank?
The caller may be guessing, using leaked marketing data or working from compromised personal information. Knowing the bank’s name does not prove the call is genuine.
The Bottom Line
A caller ID that says AdventHealth does not turn a Bank of America robocall into a real fraud alert. The mismatch is the warning: a healthcare number is being used to make a financial scam look familiar.
Hang up, ignore 833-418-6291 and contact the bank through a trusted channel. Never share a security code or move money because an unexpected caller says your account needs to be protected.
