Is Customercare-vip.com A Scam Or Legit? Find Out!

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Written by: Stelian Pilici

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If you are thinking of buying something from Customercare-vip.com, you might want to think twice. This online vendor has been accused of scamming customers by sending them wrong or defective items, and then offering them low partial refunds.

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Customercare-vip.com Complaints

Many customers have shared their negative experiences with Customercare-vip.com on various platforms, such as Scamwatcher, Reddit, and Facebook. The common theme is that they ordered something from the website, but received something completely different. For example, one customer ordered a cordless combo kit, but received a small screwdriver set. Another customer ordered a chair, but received a pair of sunglasses.

When they contacted the vendor’s customer service, they were met with unhelpful and frustrating responses. The vendor admitted their mistakes, but only offered them partial refunds, ranging from 10% to 45%, and asked them to keep the wrong items. Many customers felt that this was unfair and unacceptable, as the items they received were of no value to them.

Why Customers Suspect a Deliberate Scam

Some customers suspect that Customercare-vip.com is intentionally scamming them by sending them wrong or defective items, and then making it hard for them to get a full refund. They point out that the vendor’s customer service is very difficult to reach, and that there is no contact phone number on the website. They also claim that the vendor’s website is full of fake reviews and misleading information.

Some customers have taken legal action, disputed the charges on their credit cards, or reported the issue to their bank in order to get their money back. These actions seem to have worked for some customers, who reported getting a full refund after a long and stressful process.

How to Avoid Being Scammed by Customercare-vip.com

The best way to avoid being scammed by this vendor is to avoid buying anything from their website. Many customers have warned others not to fall for their low prices and fake reviews. They advise potential buyers to do some research before making any purchases online, and to check the reputation and legitimacy of the vendor.

If you have already bought something from this vendor and received a wrong or defective item, you should not accept their partial refund offer. You should demand a full refund and return the item. You should also contact your credit card company or bank and dispute the charge. You may also want to report the issue to the relevant authorities or consumer protection agencies.

What to Do If You Have Fallen Victim

If you have fallen victim to this scam, you should not lose hope. There are some steps you can take to try to recover your money and protect yourself from further harm. Here are some suggestions:

  • Contact the vendor’s customer service and request a full refund and a return label for the wrong item. Keep a record of your communication with them, such as screenshots or emails.
  • If the vendor refuses or ignores your request, contact your credit card company or bank and dispute the charge. Explain the situation and provide any evidence you have, such as receipts, order confirmations, or tracking numbers.
  • Report the issue to your local police or consumer protection agency. They may be able to investigate the vendor and take legal action against them.
  • Warn other people about this scam by leaving reviews on websites like Trustpilot, Reddit, or Facebook. You may also want to contact the media or bloggers who can expose this scam to a wider audience.
  • Change your passwords and monitor your credit report for any signs of identity theft or fraud.

Conclusion

Customercare-vip.com is an online vendor that has been accused of scamming customers by sending them wrong or defective items, and then offering them low partial refunds. The vendor’s customer service is poor and unresponsive, and there is no contact phone number on their website. Many customers suspect that this is a deliberate scam, and they advise others to stay away from this website. If you have fallen victim to this scam, you should take action to get your money back and protect yourself from further harm.

How to Stay Safe Online

Here are 10 basic security tips to help you avoid malware and protect your device:

  1. Use a good antivirus and keep it up-to-date.

    Shield Guide

    It's essential to use a good quality antivirus and keep it up-to-date to stay ahead of the latest cyber threats. We are huge fans of Malwarebytes Premium and use it on all of our devices, including Windows and Mac computers as well as our mobile devices. Malwarebytes sits beside your traditional antivirus, filling in any gaps in its defenses, and providing extra protection against sneakier security threats.

  2. Keep software and operating systems up-to-date.

    updates-guide

    Keep your operating system and apps up to date. Whenever an update is released for your device, download and install it right away. These updates often include security fixes, vulnerability patches, and other necessary maintenance.

  3. Be careful when installing programs and apps.

    install guide

    Pay close attention to installation screens and license agreements when installing software. Custom or advanced installation options will often disclose any third-party software that is also being installed. Take great care in every stage of the process and make sure you know what it is you're agreeing to before you click "Next."

  4. Install an ad blocker.

    Ad Blocker

    Use a browser-based content blocker, like AdGuard. Content blockers help stop malicious ads, Trojans, phishing, and other undesirable content that an antivirus product alone may not stop.

  5. Be careful what you download.

    Trojan Horse

    A top goal of cybercriminals is to trick you into downloading malware—programs or apps that carry malware or try to steal information. This malware can be disguised as an app: anything from a popular game to something that checks traffic or the weather.

  6. Be alert for people trying to trick you.

    warning sign

    Whether it's your email, phone, messenger, or other applications, always be alert and on guard for someone trying to trick you into clicking on links or replying to messages. Remember that it's easy to spoof phone numbers, so a familiar name or number doesn't make messages more trustworthy.

  7. Back up your data.

    backup sign

    Back up your data frequently and check that your backup data can be restored. You can do this manually on an external HDD/USB stick, or automatically using backup software. This is also the best way to counter ransomware. Never connect the backup drive to a computer if you suspect that the computer is infected with malware.

  8. Choose strong passwords.

    lock sign

    Use strong and unique passwords for each of your accounts. Avoid using personal information or easily guessable words in your passwords. Enable two-factor authentication (2FA) on your accounts whenever possible.

  9. Be careful where you click.

    cursor sign

    Be cautious when clicking on links or downloading attachments from unknown sources. These could potentially contain malware or phishing scams.

  10. Don't use pirated software.

    Shady Guide

    Avoid using Peer-to-Peer (P2P) file-sharing programs, keygens, cracks, and other pirated software that can often compromise your data, privacy, or both.

To avoid potential dangers on the internet, it's important to follow these 10 basic safety rules. By doing so, you can protect yourself from many of the unpleasant surprises that can arise when using the web.

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