Browser Redirect Virus Removal: Stop Unwanted Redirects on Your Devices

Browser redirect viruses can seriously disrupt your online experience by forcibly changing your homepage, search engine, and redirecting clicks to unwanted pages. This comprehensive guide covers everything on browser redirect viruses – how they operate, sneak onto your device, signs of infection, and proven removal techniques to clean even advanced infections.

Illustration of a browser navigation path diverted by an unwanted extension and corrected toward the intended page

What Are Browser Redirect Viruses?

Browser redirect viruses are a type of malware that infect computers and modify browser settings without the user’s consent. As the name suggests, they force redirects to unwanted pages and sites in order to expose victims to phishing scams, advertising, and installation of additional malware.

Redirect viruses change core browser settings like the homepage, new tab page, and default search engine. They also add malicious apps and extensions. With these changes, the virus can control traffic and steer the browser to promotional sites, ads, and scam pages that generate affiliate revenue for cybercriminals.

Some specific tricks browser redirect viruses employ:

  • Changing the browser homepage to an infected portal page controlled by the hackers. This ensures the victim sees the malicious site every time they open their browser.
  • Switching the default search engine to an unwanted provider or an intermediary that sends searches to Bing or Yahoo. Those legitimate search engines are not themselves proof of an infection.
  • Altering the new tab page so that any new tab opens an unwanted viral site rather than a blank page.
  • Inserting browser extensions that inject advertising and redirects into normal webpage visits.
  • Hijacking clicks so normal links you click take you to affiliate pages or ads instead of the real destination.
  • Redirecting web searches to infected proxy servers that manipulate results and add advertising trackers.
  • Replacing error pages like 404s to force views of additional malicious sites.
  • Changing automatic update settings to disable updates in order to persist in the browser unpatched.

Browser redirect viruses often sneak onto computers bundled with free programs like media downloads and key generators. They may also spread through infected emails and external drives. Once installed, they modify Windows registry keys related to the browser configuration so that cleaning the infection requires registry edits and browser resets to undo the changes.

For victims, browser redirect viruses transform once seamless web browsing into a frustrating mess of dead ends, ad clicks, and circuitous misdirection. The primary motives include:

  • Generating affiliate advertising revenue when forced redirects visit partner sites
  • Increasing ad views by rerouting people to pages with heavy advertising
  • Tricking users into clicking scam and phishing pages by hijacking navigation attempts
  • Installing additional malware from rigged sites the redirects visit
  • Mining cryptocurrency using the background processing power of the infected computer

Some examples of well-known browser redirect viruses include:

  • Speeding Scan – Pretends to be an optimization utility but loads adware and hijacks browser settings.
  • InstantSavings – Bombards browsers with popups and coupons for affiliate earnings.
  • DollarRevenue – Targets commerce traffic to earn commissions on referrals.
  • Marketscore – Redirects searches to Yahoo powered by custom filters and injection of paid ads.
  • WebCake – Injects layers of ads and notifications into browsers to generate clicks.
  • Lop.com – Extremely persistent threat that continually resets browser settings to maintain redirects.
  • V9 Redirect Virus – Adds V9 toolbar and uses JavaScript to send clicks to unwanted pages.

With devious social engineering and coin mining capabilities, browser redirect viruses continue to plague computer users. But knowledge of their tricks and removal techniques helps users avoid infections.

How Do Browser Redirect Viruses Infect Your Computer?

Browser redirect viruses often sneak onto systems through deceptive bundles during software installations. However, redirect viruses have other distribution methods as well:

  • Fake updates – Popups that mimic browser or Flash upgrade alerts trick users into installing malware.
  • Rigged sites – Some shady websites secretly push browser redirect virus downloads onto visitors.
  • Malicious advertising – Certain ads redirect to sites that scan for vulnerabilities and forcibly install malware if found.
  • Search spam – Booby-trapped top search results link to redirect virus downloads dressed as desired content.
  • Email attachments – Infected downloads pretend to be invoices, delivery notices, or files from contacts.
  • External media – Malware scripts on infected USB sticks or disks execute when plugged into vulnerable devices.

Once installed, redirect viruses embed themselves at the browser level, often modifying Windows registry keys that control browser configurations and adding malicious browser extensions. This allows them to survive browser restarts and reinstalls.

Signs Your Device is Infected with a Browser Redirect Virus

Watch for these symptoms that indicate a browser redirect virus:

  • Homepage changed unexpectedly – Redirect viruses alter the homepage to force views of websites they control or earn commissions from.
  • Default search engine switched – Hijacking search is a prime moneymaker. The infection points searches to captive engines.
  • New tabs open to unwanted sites – Even trying to open a fresh tab results in a redirect instead of a blank page.
  • Browser redirects to ads – Clicks intended for one page suddenly bring up an advertisement instead.
  • Unable to access intended sites – Redirects prevent you from navigating to sites you want – especially security sites.
  • New browser toolbars and extensions – Shady unwanted addons appear indicating a compromised browser.
  • Sluggish browsing – The extra traffic filtering slows down page loads and renders sites unusable.

If you notice one or more of these symptoms, scan your system to identify and remove any underlying redirect virus.

Dangers of Browser Redirect Viruses

While not destructive, browser redirect viruses open the door to further threats:

  • Phishing vulnerability – Redirects to fake credential harvesting sites train users to blindly enter passwords on scam pages.
  • More malware downloads – Redirects often point to exploit and malware delivery sites, increasing infection risk.
  • Personal data tracking – Unwanted redirects allow monitoring and logging of your web activity and interests.
  • Identity theft – Some spyware strains capture login credentials and other sensitive info from redirect traffic.
  • Ransomware downloads – Redirect viruses can install additional harmful malware like data-encrypting ransomware.
  • Cryptocurrency mining – Background mining hijacks device processing power for financial gain by criminals.

Clearing redirect infections limits avenues for deploying further malicious software.

Removing Browser Redirect Viruses

This malware removal guide may appear overwhelming due to the number of steps and numerous programs that are being used. We have only written it this way to provide clear, detailed, and easy-to-understand instructions that anyone can use to remove malware for free.
Please perform all the steps in the correct order. If you have any questions or doubts at any point, stop and ask for our assistance.
Browser Redirect Viruses can target Windows, Android, and Mac devices, so we’ve covered each operating system below. Depending on which operating system is installed on your device please click on the operating system icon below and follow the displayed steps to remove the unwanted redirects.
Removal Instructions for Windows

Remove Browser Redirect Viruses from Windows

To remove Browser Redirect Viruses and other malware from your PC, follow these steps:

STEP 1: Use Rkill to terminate malicious processes

First, we’ll download and run Rkill to stop any malicious processes running in the background. This prevents the malware from blocking or interfering with the removal steps that follow.

RKill is a program that was developed at BleepingComputer.com that attempts to terminate known malware processes so that your normal security software can then run and clean your computer of infections. When RKill runs it will kill malware processes and then removes incorrect executable associations and fixes policies that stop us from using certain tools.

  1. Download Rkill.

    You can download RKill to your computer from the below link. When at the download page, click on the Download Now button labeled iExplore.exe. We are downloading a renamed version of Rkill (iExplore.exe) because some malware will not allow processes to run unless they have a certain filename.

    RKillStops malware processes so other tools can run
    Download RKillOpens the BleepingComputer download page in a new tab.
  2. Run RKill.

    After downloading, double-click the iExplore.exe icon to kill malicious processes. In most cases, downloaded files are saved to the Downloads folder.
    The program may take some time to search for and end various malware programs.

    RKILL Window

    When it is finished, the black window will close automatically and a log file will open. Do not restart your computer. Proceed to the next step in this guide.

STEP 2: Uninstall malicious programs from Windows

Next, we’ll manually check your computer for unknown or malicious programs. Adware and browser hijackers often have a working uninstall entry — removing them this way takes care of the easy part before we run the scanners.

Use the tab for your Windows version. Windows 7 and 8 are legacy systems; some current scanners no longer support them. On Windows 10, check your Extended Security Updates enrollment after cleanup.

Windows 11Windows 10Windows 8Windows 7
  1. Open the Settings app

    Press Windows + I on your keyboard to open Settings. Alternatively, right-click the Start button and select “Settings” from the menu.
    Windows 11 Open Settings

  2. Go to “Installed apps”

    In the Settings window, click “Apps” in the sidebar, then select “Installed apps“.

  3. Find and uninstall the malicious program

    Scroll through the list of installed apps and look for anything suspicious — a program you don’t remember installing, or one with a strange or generic name.
    Quick tip: click “Sort by” and choose “Install date“. Malware is usually one of the most recently installed programs, so it will appear near the top.
    When you find the malicious program, click the three dots next to it and select “Uninstall“.

    Didn’t find any suspicious programs? That’s fine — not all infections install visible apps. Just continue with the next step in this guide.
  4. Complete the uninstall

    Confirm by clicking Uninstall in the message box, then follow the remaining prompts.
    Read each prompt carefully — some malicious programs use confusing wording or pre-ticked boxes hoping you’ll click through without looking.

    Windows 11 Confirm Uninstall

  1. Open the Settings app

    Press Windows + I on your keyboard to open Settings. Alternatively, click the Start button on the taskbar and select “Settings” (the gear icon).
    Windows 10: Click the Start button then click on Settings

  2. Click on “Apps”

    In the “Windows Settings” window, click “Apps“. The “Apps & Features” section should open by default — if it doesn’t, select it from the list on the left.

    Windows 10: Click on Apps

  3. Find and uninstall the malicious program

    Scroll through the list of installed apps and look for anything suspicious — a program you don’t remember installing, or one with a strange or generic name.
    Quick tip: click “Sort by” and choose “Install date“. Malware is usually one of the most recently installed programs, so it will appear near the top.
    When you find the malicious program, click on it and select “Uninstall“.

    Windows 10: Uninstall malware from Windows

    Didn’t find any suspicious programs? That’s fine — not all infections install visible apps. Just continue with the next step in this guide.
  4. Complete the uninstall

    Confirm by clicking Uninstall in the message box, then follow the remaining prompts.
    Read each prompt carefully — some malicious programs use confusing wording or pre-ticked boxes hoping you’ll click through without looking.
    Windows 10: Complete the uninstall process

  1. Open “Programs and Features”

    Right-click the Start button in the taskbar, then select “Programs and Features“. This takes you straight to the list of installed programs.
    Right click on Start and select Programs and Features

  2. Find and uninstall the malicious program

    Scroll through the list of installed programs and look for anything suspicious — a program you don’t remember installing, or one with a strange or generic name. Click to highlight it, then click the “Uninstall” button.

    Didn’t find any suspicious programs? That’s fine — not all infections install visible apps. Just continue with the next step in this guide.

    Select malicious program then click on Uninstall

  3. Complete the uninstall

    Confirm by clicking Yes in the message box, then follow the remaining prompts. Read each prompt carefully — some malicious programs use confusing wording or pre-ticked boxes hoping you’ll click through without looking.

  1. Open the Control Panel

    Click the “Start” button, then click “Control Panel“.
    Windows 7 go to Control Panel

  2. Click on “Uninstall a Program”

    In the Control Panel, click “Uninstall a Program” under the Programs category.
    Select Uninstall malicious program from Control Panel

  3. Find and uninstall the malicious program

    Scroll through the list of installed programs and look for anything suspicious — a program you don’t remember installing, or one with a strange or generic name. Click to highlight it, then click the “Uninstall” button.

    Didn’t find any suspicious programs? That’s fine — not all infections install visible apps. Just continue with the next step in this guide.

    Uninstall malware from Windows 7

  4. Complete the uninstall

    Confirm by clicking Yes in the message box, then follow the remaining prompts. Read each prompt carefully — some malicious programs use confusing wording or pre-ticked boxes hoping you’ll click through without looking.

Is a stubborn program refusing to uninstall? Use Revo Uninstaller to force-remove it completely, including leftover files and registry entries.

With the malicious programs removed, you’re ready for the next step in this guide.

STEP 3: Reset browsers back to default settings

In this step, we will remove spam notifications,  malicious extensions, and change to default any settings that might have been changed by malware.
Please note that this method will remove all extensions, toolbars, and other customizations but will leave your bookmarks and favorites intact. For each browser that you have installed on your computer, please click on the browsers tab below and follow the displayed steps to reset that browser.

ChromeFirefoxMicrosoft EdgeInternet Explorer
Reset Chrome for Windows to default settings

We will now reset your Chrome browser settings to their original defaults. This will reset your startup page, new tab page, search engine, and pinned tabs. It will also disable all extensions and clear temporary data like cookies. Your favorites, history, and saved passwords will not be cleared.

  1. Open the Chrome menu

    Open Google Chrome and click the three-dot (⋮) icon in the top-right corner.

    Click the three-dot menu icon in Chrome
  2. Open Chrome Settings

    Select Settings from the Chrome menu.

    Select Settings from the Chrome menu
  3. Select “Reset settings”

    Look at the menu on the left side of the Settings page. Scroll down and click Reset settings.

    Click Reset settings in the Chrome sidebar
  4. Restore Chrome’s original settings

    Click Restore settings to their original defaults.

    Choose Restore settings to their original defaults


  5. Confirm the Chrome reset

    A confirmation window will appear. Click Reset settings.

    This will:

    • Restore the default search engine, homepage, and new tab page
    • Reset startup pages and pinned tabs
    • Disable installed extensions
    • Clear temporary cookies and website data

    Don’t worry: Chrome will not delete your bookmarks, browsing history, or saved passwords.

    Restart Chrome and perform a test search. If your searches now open normally in Google, you can stop here.

    If searches are still redirected through shady domains complete the additional step below.

    Confirm the Chrome reset
  6. Remove persistent search hijacker data

    Only complete this step if the redirect continues after resetting Chrome.

    Some browser hijackers hide inside Chrome’s local search-engine database. A standard Chrome reset may not remove this database, which is why searches can continue to pass through shady sites.

    The following procedure creates a backup of the affected database and allows Chrome to build a new, clean version. This is safer and less disruptive than deleting the entire Chrome profile.

    First, prevent Chrome Sync from restoring the hijacked settings:

    1. Open a new Chrome tab.
    2. Copy the following address, paste it into Chrome’s address bar, and press Enter:
      chrome://settings/syncSetup/advanced

    3. Under Manage what you sync, select Customize sync.
    4. Turn off Settings and Extensions.
    5. You can leave Bookmarks and Passwords enabled so your important data remains synchronized.

    Note: Some newer Chrome versions may automatically redirect this address to the Google Account settings page. If that happens, locate the list of synchronized Chrome data and turn off Settings and Extensions there.

    1x 1

    Now save anything you are working on and close every Chrome window.

    Run the cleanup command:

    1. Press the Windows key on your keyboard.
    2. Type PowerShell.
    3. Open Windows PowerShell. Administrator access is not required.
    4. Copy the entire command shown below.
    5. Right-click inside the PowerShell window to paste the command, then press Enter.
    6. If Windows warns you about pasting multiple lines, select the option to continue.

    $stamp = Get-Date -Format "yyyyMMdd-HHmmss"

    Get-Process chrome -ErrorAction SilentlyContinue |
    Stop-Process -Force

    $root = "$env:LOCALAPPDATA\Google\Chrome\User Data"

    if (Test-Path $root) {
    $profiles = Get-ChildItem $root -Directory |
    Where-Object {
    $_.Name -eq "Default" -or
    $_.Name -match "^Profile \d+$"
    }

    foreach ($profile in $profiles) {
    foreach ($name in @(
    "Web Data",
    "Web Data-journal",
    "Web Data-wal",
    "Web Data-shm"
    )) {
    $file = Join-Path $profile.FullName $name

    if (Test-Path $file) {
    $backup = "$file.search-hijacker-backup-$stamp"
    Move-Item -LiteralPath $file -Destination $backup
    Write-Host "Backup created: $backup"
    }
    }
    }
    }

    Write-Host ""
    Write-Host "Chrome search data has been cleaned."
    Write-Host "You can now reopen Chrome."

    Wait until PowerShell displays the following message:

    Chrome search data has been cleaned.
    You can now reopen Chrome.
    1 32

    Close PowerShell and reopen Google Chrome. Chrome will automatically create a clean search database for every local profile.

    Next, copy the following address, paste it into Chrome’s address bar, and press Enter:

    chrome://settings/searchEngines

    Make sure Google is selected as the default search engine. Test several searches from the address bar and confirm that they no longer pass through shady search engines.

    Your important Chrome data is protected: the PowerShell cleanup does not remove bookmarks, saved passwords, browsing history, cookies, or installed extensions. However, it may reset locally stored Autofill addresses and form suggestions.

    The original search database is not deleted. PowerShell renames it and adds search-hijacker-backup to its filename so it can be recovered if necessary.

    Keep Settings and Extensions synchronization disabled while testing Chrome. Do not enable every extension at once. Enable only the extensions you recognize, one at a time, and test Chrome after each one.

    If the redirect returns after enabling a particular extension, remove that extension immediately.

Reset Firefox for Windows to default settings

We will now reset your Firefox browser settings to their default. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks, passwords, web form auto-fill information, browsing history, and open tabs.

  1. Open the Firefox menu and click “Help”

    Click the three horizontal lines in the top-right corner of Firefox to open the main menu, then select “Help“.
    Click on the Firefox Menu button then select Help button

  2. Click “More troubleshooting information”

    In the Help menu, click “More troubleshooting information“.
    Click More Troubleshooting Information

  3. Click “Refresh Firefox”

    On the “Troubleshooting Information” page, click the “Refresh Firefox” button in the top-right area of the page.
    Click on Refresh Firefox

    You can also type about:support in the address bar. If Refresh Firefox is missing with the newer profile manager, update Firefox; Mozilla restored that option for those profiles in version 150.

  4. Confirm the refresh

    In the confirmation window, click “Refresh Firefox” again. This removes extensions, themes, and customized settings — the usual hiding places for browser hijackers — while keeping your bookmarks, history, and saved passwords safe.
    Click again on Refresh Firefox button

  5. Click “Finish”

    Firefox will close, reset itself to default settings, and reopen with a window listing the information that was restored. Click “Finish” to finish restoring your Firefox profile. Test the browser before reinstalling extensions.

    About the “Old Firefox Data” folder: Firefox saves a copy of your old profile on your desktop. If something you need is missing after the reset, you can recover it from this folder. Otherwise, delete the folder — it contains sensitive data like passwords and cookies, and may also still hold the malicious files you just removed.

Reset Microsoft Edge to default settings

We will now reset your Microsoft Edge browser settings to their default. This will reset your startup page, new tab page, search engine, and pinned tabs. It will also disable all extensions and clear temporary data like cookies. Your favorites, history, and saved passwords will not be cleared.

Updated for Microsoft Edge on Windows 10 and Windows 11 — July 2026.

  1. Open the Edge menu and click “Settings”

    Open Microsoft Edge. In the top-right corner, click the three-dot (…) icon, then click Settings.

    Open the Microsoft Edge menu and click Settings
  2. Prevent the unwanted settings from returning through Edge Sync

    If you are signed in to Microsoft Edge, a bad setting or extension may be stored in your Microsoft account and return after the reset.

    Copy the following address, paste it into the Edge address bar, and press Enter:

    edge://settings/profiles/sync

    On the Sync page, turn off these two options:

    • Settings
    • Extensions

    You can leave Favorites and Passwords turned on.

    If Edge says that sync is already off, simply continue to the next step.

    Important: Edge Sync settings are separate for each profile. If you use more than one Edge profile, switch to each affected profile and repeat this step.

    You do not need to sign out of your Microsoft account or delete the Edge profile.

  3. Open “Reset settings”

    In the left sidebar, click Reset settings.

    You can also open the reset page directly. Copy the following address, paste it into the Edge address bar, and press Enter:

    edge://settings/reset
    Open Reset settings in Microsoft Edge
  4. Click “Restore settings to their default values”

    Click Restore settings to their default values.

    Select Restore settings to their default values in Microsoft Edge
  5. Confirm the reset

    In the confirmation dialog, click Reset.

    This resets the startup page, new tab page, search engine, and pinned tabs. It also disables all extensions and clears temporary site data, such as cookies.

    Don’t worry: your favorites, browsing history, and saved passwords will not be deleted.

    Confirm the Microsoft Edge reset
  6. Check your extensions before turning them back on

    Copy the following address, paste it into the Edge address bar, and press Enter:

    edge://extensions

    Remove any extension you do not recognize or no longer use. Pay particular attention to extensions related to search, coupons, shopping, PDF conversion, browser protection, new tabs, or video downloading.

    Do not turn all extensions back on at the same time. Enable only the extensions you recognize and trust.

  7. Select a trusted search engine

    Copy the following address, paste it into the Edge address bar, and press Enter:

    edge://settings/searchEngines

    Select Bing, Google, DuckDuckGo, or another search provider you trust and make it the default.

    Remove any unknown search engines, especially providers with strange names or addresses that you did not add yourself.

    Restart Edge and perform a search from the address bar. If searches are no longer redirected, you can stop here.

  8. If the redirect remains, clean the corrupted search data without deleting the Edge profile

    Use this additional step only if Edge continues to redirect searches after the normal reset.

    This optional repair renames the Web Data database in one affected Edge profile. It may reset form-fill information, saved addresses, and custom search engines. Back up the profile first. Favorites, passwords, and browsing history are stored separately, but do not use a database repair as your first troubleshooting step.

    Before continuing: save anything you are working on because the command will close Microsoft Edge.

    Before closing Edge, open edge://version in the affected profile and copy its Profile path. The command asks for that path and checks it is inside Edge’s profile folder. Do not select another person’s profile or paste a folder suggested by an unverified caller.

    1. Open the Windows Start menu.
    2. Type PowerShell.
    3. Open Windows PowerShell. Administrator access is not required.
    4. Copy the entire command below.
    5. Paste it into PowerShell and press Enter.
    $stamp = Get-Date -Format "yyyyMMdd-HHmmss"
    $root = Join-Path $env:LOCALAPPDATA "Microsoft\Edge\User Data"
    
    Get-Process -Name msedge -ErrorAction SilentlyContinue |
        Stop-Process -Force -ErrorAction SilentlyContinue
    
    Start-Sleep -Seconds 2
    
    if (-not (Test-Path -LiteralPath $root)) {
        Write-Host "The Microsoft Edge profile folder was not found:"
        Write-Host $root
        return
    }
    
    $profilePath = Read-Host "Paste the affected Profile path from edge://version"
    $profilePath = [System.IO.Path]::GetFullPath($profilePath.Trim().Trim('"'))
    $profileParent = [System.IO.Path]::GetDirectoryName($profilePath.TrimEnd('\'))
    if ($profileParent -ne [System.IO.Path]::GetFullPath($root)) {
        Write-Warning "The selected folder is not a direct Edge profile folder. No files were moved."
        return
    }
    $profiles = @(Get-Item -LiteralPath $profilePath -ErrorAction Stop)
    $movedFiles = 0
    
    foreach ($profile in $profiles) {
        foreach ($name in @(
            "Web Data",
            "Web Data-journal",
            "Web Data-wal",
            "Web Data-shm"
        )) {
            $file = Join-Path $profile.FullName $name
    
            if (Test-Path -LiteralPath $file) {
                $backup = "$file.search-reset-backup-$stamp"
    
                try {
                    Move-Item -LiteralPath $file -Destination $backup -ErrorAction Stop
                    Write-Host "Cleaned: $($profile.Name)\$name"
                    $movedFiles++
                }
                catch {
                    Write-Warning "Could not clean: $file"
                }
            }
        }
    }
    
    Write-Host ""
    
    if ($movedFiles -gt 0) {
        Write-Host "Microsoft Edge search data has been cleaned." -ForegroundColor Green
        Write-Host "You can now reopen Microsoft Edge."
    }
    else {
        Write-Host "No Edge search database files were found." -ForegroundColor Yellow
    }

    The command does not permanently delete the original files. It renames them as backup files, and Edge creates a clean search database when it starts again.

    Note: this additional cleanup may also reset saved form-fill suggestions, saved addresses, and manually added search engines. It does not delete favorites, passwords, or browsing history.

  9. Reopen Edge and test the browser

    Open Microsoft Edge again, visit edge://settings/searchEngines, and select your preferred search engine.

    Perform several searches from the address bar to confirm that the redirect is gone.

    Keep synchronization for Settings and Extensions turned off until you are certain that the computer and extensions are clean. If you enable them again, turn them on one at a time and test Edge after each change.

  10. If Edge still redirects your searches

    Open edge://policy. If this is your personal computer and Edge displays unknown policies such as ExtensionInstallForcelist or DefaultSearchProvider, the hijacker may be installed outside the browser profile.

    In that situation, continue with the next malware-removal steps and run a complete antivirus scan. If the computer belongs to a company or school, contact its IT administrator before changing any policies.

Reset Internet Explorer to default settings

We will now reset your Internet Explorer browser settings to their default. You can reset Internet Explorer settings to return them to the state they were in when Internet Explorer was first installed on your computer.

Legacy Internet Explorer only: the retired desktop app is unavailable on many Windows 10 PCs and is not included with Windows 11. Skip this tab if you use Edge. Resetting Edge and configuring IE mode are separate procedures.

  1. Go to “Internet Options”.

    Open Internet Explorer, click on the gear icon in the upper-right part of your browser, then select “Internet Options“.

    If Internet Explorer will not open, press Windows + R, type inetcpl.cpl, and press Enter. Continue only if the Advanced tab actually has a Reset button. Do not reinstall an obsolete browser to obtain it.

  2. Select the “Advanced” tab, then click “Reset”

    In the “Internet Options” dialog box, select the “Advanced” tab, then click on the “Reset” button.

  3. Click on “Reset”.

    In the “Reset Internet Explorer settings” section, select the “Delete personal settings” checkbox, then click on the “Reset” button.

  4. Click on “Close”.

    When Internet Explorer has completed its task, click on the “Close” button in the confirmation dialogue box.
    Close your browser and then you can open Internet Explorer again.

STEP 4: Use Malwarebytes to remove Trojans and unwanted programs

Now we’ll install Malwarebytes and run a full scan to detect and remove infections, adware, and potentially unwanted programs from your computer.

Malwarebytes is one of the most popular and trusted anti-malware tools for Windows — and it’s completely free for removing infections. It catches threats that many antivirus programs miss, including adware, browser hijackers, and trojans. Follow the steps below to scan and clean your PC in just a few minutes.

  1. Download Malwarebytes

    Click the button below to download the latest version of Malwarebytes for Windows from the official source. The free version is all you need — it will scan your computer and remove adware, browser hijackers, and other malicious software at no cost.

    Malwarebytes Free for WindowsScans and removes malware at no cost
    Download MalwarebytesOfficial installer for Windows 11 and 10. Your download starts right away.Want real-time protection? See Malwarebytes Premium
  2. Install Malwarebytes

    When the download finishes, open your Downloads folder and double-click the MBSetup file. If Windows shows a User Account Control pop-up, click “Yes” to allow the installation.

    MBAM1
  3. Follow the On-Screen Prompts to Install Malwarebytes

    The setup wizard will walk you through a few quick screens:

    Current installers may offer Browser Guard, a trial, or a paid plan. Read each screen; use Skip for optional offers you do not want. Manual Windows scans and quarantine remain available in the free version.

    • Choose where you’re installing the program — “Personal Computer” or “Work Computer” — then click Next.

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    • Malwarebytes will now install on your device. This usually takes under a minute.

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    • When installation is complete, the “Welcome to Malwarebytes” screen will open automatically.

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    • On the final screen, click Open Malwarebytes to launch the program.

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  4. Choose the scan type and optional rootkit check

    Start with the normal Threat Scan. For an additional rootkit check, click the three dots on the Scanner tile, choose Advanced Scan, then Custom Scan.

    In the Custom Scan options, enable Scan for rootkits and select the entire C:\ system drive. Click Start Custom Scan when you have reviewed the remaining options. This option is unavailable on Windows ARM devices; do not change Windows security settings to make it appear.

    Run the Custom Scan if you selected it. Otherwise, return to the Dashboard and follow the Threat Scan steps below. You do not need rootkit scanning enabled to run a normal scan.

  5. Start the Scan

    Click the blue Scan button. Malwarebytes will automatically update its virus database and start checking your computer for malware.

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  6. Wait for the Scan to Finish

    A Threat Scan checks memory, startup items, the registry, and common malware locations; it does not inspect every file on every drive. Allow it to finish. Use a Custom Scan if you also need to check a particular drive or folder.

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  7. Quarantine the Detected Threats

    When the scan finishes, review the detected items and leave the threats you want removed selected. Click Quarantine. If you are unsure about a detection, save the report and ask for help before excluding it.

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    Malwarebytes will now remove the malicious files and registry entries and move them safely into quarantine.

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  8. Restart Your Computer

    Some threats can only be fully removed after a reboot. If Malwarebytes asks you to restart, click Yes. Once you’re logged back in, Malwarebytes has finished removing the threats it found.

    MBAM14

STEP 5: Use HitmanPro to remove rootkits and other malware

Next, we’ll run a second-opinion scan with HitmanPro to catch Trojans, rootkits, and other malicious programs that may have survived the previous step.

HitmanPro is a second-opinion scanner designed to check for threats your usual antivirus may have missed. It examines suspicious files and uses cloud analysis from several security labs, including SophosLabs. An internet connection is needed for that cloud check.

Scanning is free. Removing detected threats requires an eligible one-time 30-day trial or a paid license. If this computer already used its trial, do not expect another free activation; the purchase screen shows the current price.

  1. Download HitmanPro

    Click the button below to download HitmanPro. Remember — the scan is free, so you have nothing to lose by checking your PC.

    HitmanProSecond-opinion malware scanner from Sophos
    Download HitmanProFree scan. Removal requires an eligible 30-day trial or a paid license. Opens the official HitmanPro page in a new tab.
  2. Install HitmanPro

    When the download finishes, open your Downloads folder and double-click the file: “hitmanpro.exe” on 32-bit Windows, or “hitmanpro_x64.exe” on 64-bit Windows.

    Double-click on the HitmanPro file

    If a User Account Control pop-up asks whether HitmanPro can make changes to your device, click “Yes” to continue.

    Windows asking for permissions to run the HitmanPro setup
  3. Follow the On-Screen Prompts

    On the HitmanPro start screen, click “Next” to begin the system scan. No lengthy setup required — it goes straight to work.

    Click Next to install HitmanPro on your PC
    HitmanPro final installer screen
  4. Wait for the Scan to Finish

    HitmanPro will now check your computer for malicious programs. This usually takes just a few minutes thanks to its cloud-based scanning.
    HitmanPro scans your computer for any infections, adware, or potentially unwanted programs that may be present

  5. Review the Results and Click “Next”

    When the scan is done, HitmanPro will show you everything it found. Click “Next” to remove the detected threats.

    HitmanPro scan summary. Click Next to remove malware
  6. Click “Activate Free License”

    If the trial is available on this computer, click Activate free license and follow the activation prompts. If it is unavailable, use an existing paid license or keep the report for assistance; do not buy through an unexpected pop-up.
    Click on the Activate free license button

    When the removal is complete, HitmanPro will show a summary of everything it cleaned. Click Next, then click Reboot if prompted. If there’s no reboot prompt, just click Close and check whether the original symptoms have stopped. A clean scan cannot rule out every threat.

STEP 6: Use AdwCleaner to remove malicious browser policies and adware

We’ll now use AdwCleaner to remove malicious browser policies and unwanted browser extensions — the leftovers that keep hijacking your browser settings even after the malware itself is gone.

AdwCleaner is a free on-demand scanner that specializes in adware, browser hijackers, and unwanted toolbars — the exact threats that mainstream antivirus programs often miss. It also includes tools that repair the damage malware leaves behind, like hijacked browser settings and malicious policies. It’s a quick scan that’s well worth running.

  1. Download AdwCleaner

    Click the button below to download AdwCleaner — it’s free, portable, and requires no installation.

    Malwarebytes AdwCleanerRemoves adware and unwanted programs at no cost
    Download AdwCleanerOpens the official download page in a new tab.
  2. Run AdwCleaner

    Open your Downloads folder and double-click the file named “adwcleaner.exe“. There’s no installation — the program starts right away.
    Download AdwCleaner on your computer

    If Windows asks whether you want to allow AdwCleaner to run, click “Yes“. When the license agreement appears, click I agree to continue.

    Windows ask if you want to run AdwCleaner

  3. Check whether a Chrome policy reset is needed

    Leave policy resets off for an ordinary scan. On a personal PC with confirmed unwanted Chrome policies, open Settings and enable Reset Chrome policies only if needed. On a work or school device, ask its administrator first.

    Enable Reset Chrome policies to remove malicious browser policies

  4. Start the Scan

    Return to Dashboard and click Scan Now.

  5. Wait for the Scan to Finish

    AdwCleaner will now check your computer for adware and other malware. This usually takes only a few minutes — it’s one of the fastest scanners around.

    AdwCleaner scanning for adware and other malware

  6. Quarantine the Detected Threats

    Review the detected adware and potentially unwanted programs, select the items to remove, and click Next. If a separate preinstalled-software list appears, review it too, then click Quarantine. Leave programs you intentionally use unselected.

  7. Click “Continue” to Finish the Cleanup

    Save any open work first — AdwCleaner needs to close your open programs before it can clean. When you’re ready, click the “Continue” button.
    Click Continue to remove malicious files

    AdwCleaner quarantines the selected items. Restart when prompted, then review the cleanup log. Click Skip Basic Repair to finish; use Run Basic Repair only when a support agent has instructed you to do so.

STEP 7: Perform a final check with ESET Online Scanner

Finally, we’ll run ESET Online Scanner as a last sweep to confirm nothing was missed. If this scan comes back clean, your computer is malware-free.

ESET Online Scanner is a free second-opinion scanner for Windows. It offers a thorough check for threats other scans may have missed. Let it update before scanning, and use the final report to see what it found and whether cleanup succeeded. A clean result is useful evidence, not a guarantee that no malware remains.

  1. Download ESET Online Scanner

    Click the button below to download ESET Online Scanner.

    ESET Online ScannerFree one-time malware scan from ESET
    Download ESET Online ScannerOpens the official download page in a new tab.
  2. Run the Installer

    When the download finishes, open your Downloads folder and double-click “esetonlinescanner.exe“.
    Image - Double-click on the ESET Online Scanner setup file

  3. Install ESET Online Scanner

    On the start screen, select your language from the drop-down menu and click Get started.

    Image - Click Get Started to install ESET Online Scanner

    On the Terms of use screen, click Accept.
    Image - Accept Terms to Install ESET Online Scanner

    Choose your preferences for the Customer Experience Improvement Program and the Detection feedback system (either choice is fine), then click Continue.
    Image - Follow the on-screen prompts

  4. Start a Full Scan

    Click Full Scan — this checks your entire computer, not just the common hiding spots.

    Start a Full Scan with ESET Online Scanner

    Select Enable for Detection of Potentially Unwanted Applications — this lets ESET catch adware and bundled junk programs, not just viruses. Then click Start scan.

    Image - Enable PUA Detection and Start Scan

  5. Wait for the Scan to Finish

    ESET will now check every file on your computer. Because it’s a full scan, this can take a while — often an hour or more, depending on how much data you have. Leave it running in the background and check on it from time to time.

    Image- Wait for the ESET Online Scanner scan to finish

  6. Review the Results

    When the scan finishes, open View detailed results and check the action recorded for each detection. ESET attempts to clean detected threats, but unresolved items still need attention. Save the report if anything could not be cleaned.
    Image - ESET Online Scanner malware removal

    If ESET found nothing, restart and check whether the original problem is gone. If warnings, redirects, or other symptoms continue, keep the scan reports and ask for help in the MalwareTips removal forum.


Your computer should now be free of Browser Redirect Viruses and other malware.

Keep your PC protectedStop the next infection before it starts
If your antivirus let this threat through, it may not be enough on its own. Malwarebytes Premium adds real-time protection that blocks malware, ransomware, and malicious websites before they can infect your computer.See Malwarebytes Premium

If you are still having problems with your computer after completing these instructions, then please follow one of the steps:

Removal Instructions for Mac

Remove Browser Redirect Viruses from Mac

To remove Browser Redirect Viruses and other malware from your Mac, follow these steps:

STEP 1: Remove malicious profiles

Profiles are used by IT admins in businesses to control the behavior of their Macs. These profiles can configure a Mac to do many different things, some of which are not otherwise possible.
When it comes to home users, adware and browser hijackers are using the configuration profile to prevent users from removing malicious programs from the computer. This also prevents the user from changing that behavior in the browser’s settings.

In this first step, we will check your computer to see if any configuration profiles are installed. To do this, follow the below steps:

  1. Open “System Settings”

    From the Apple menu () in the top-left corner of the screen, select System Settings. (On macOS Monterey and earlier, this is called System Preferences.)

  2. Look for “Profiles”

    On current macOS, open System Settings → General → Device Management. You can also search Settings for “profiles.”

    If Device Management contains no profiles, continue to the next step. The absence of a profile rules out this particular cause of a locked browser setting; it does not rule out other malware.
  3. Remove the malicious profiles

    Malware uses configuration profiles to lock your browser settings — forcing a fake search engine or homepage on you and preventing you from changing it back. If you see a profile you don’t recognize (and your Mac isn’t managed by your workplace or school), select it, press the − (minus) button, and click Remove to confirm.

STEP 2: Delete malicious apps

In this second step, we will try to identify and remove any malicious apps and files that might be installed on your computer. Sometimes redirects or adware programs can have usable Uninstall entries that can be used to remove these programs.

  1. Quit the malicious programs

    Check the Apple menu bar in the top-right corner of your screen. If you see an icon you don’t recognize, click it and select Quit. This stops the malware from running so it can’t interfere while we remove it.

  2. Open “Finder”

    Click the Finder icon in your dock.
    Open Finder

  3. Click on “Applications”

    In the Finder sidebar, click “Applications“.
    Click on Applications

  4. Find and remove the malicious app

    Scroll through the list of installed apps and look for anything suspicious — an app you don’t remember installing, or one with a strange or generic name. When you find it, right-click it and select “Move to Trash“.

    Some known malicious programs to look for: SearchMine, TakeFresh, TopResults, FeedBack, ApplicationEvents, GeneralOpen, PowerLog, MessengerNow, ImagePrime, GeneralNetSearch, Reading Cursors, GlobalTechSearch, PDFOnline-express, See Scenic Elf, MatchKnowledge, Easy Speedtest, and WebDiscover. The names change constantly, though — so treat any app you can’t account for as suspect.

    Find malicious programs and Remove It

  5. Empty the Trash

    Right-click the Trash icon in your dock and select “Empty Trash“. This permanently deletes the malicious app you just removed — until you do this, the malware is still on your Mac.
    Empty Trash

  6. Find and remove the malicious files

    Malware on Mac uses launch agents and launch daemons — small files that automatically restart the malware every time you boot your Mac. We’ll check the four folders where they hide:

    1. Click the desktop to make sure you’re in Finder, then open the “Go” menu and click “Go to Folder“.Go to Folder mac
    2. Copy and paste each of the paths below into the window, one at a time, and click Go after each:
      • /Library/LaunchAgents
      • ~/Library/LaunchAgents
      • /Library/Application Support
      • /Library/LaunchDaemons
      Type the commands in the Go to Folder window

    3. In these folders, check only files linked to the detected malware. Examples seen in infections include installmac.AppRemoval.plist, myppes.download.plist, and mykotlerino.ltvbit.plist. Names alone are not proof. com.adobe.fpsaud.plist can belong to the old Adobe Flash updater; do not treat it as malware solely because it appears here.
      Be careful: these folders also contain files belonging to legitimate apps — especially /Library/Application Support, where programs like Adobe, Google, and Microsoft store their data. Only delete files you’re confident are malicious. If you’re unsure about a file, search its exact name online first — or skip it; continue with the Malwarebytes scan and ask for help if the symptoms remain.

STEP 3: Reset browsers back to default settings

In this third step, we will remove spam push notifications and malicious extensions, and change to default any settings that might have been changed by malware.
For each browser that you have installed on your computer, please click on the tab below and follow the displayed steps to reset that browser.

Safari BrowserChrome for Mac BrowserFirefox for Mac Browser
Remove malicious extensions and settings from Safari

To remove malware from Safari we will check if there are any malicious extensions installed on your browser and what settings have been changed by this malicious program.

  1. Go to Safari’s “Settings”.

    On the menu bar, click the “Safari” menu and select “Settings”.

    Choose Safari → Settings from the menu bar.

  2. Check Homepage.

    This will open a new window with your Safari preferences, opened to the “General” tab. Some browser hijackers may change your default homepage, so in the Homepage field make sure it’s a web page you want to use as your start-up page.

    Change Homepage in Safari

  3. Click “Extensions”

    Next, click on the “Extensions” tab.
    Click on Extensions MacOS

  4. Find and uninstall malicious extensions.

    The Extensions screen lists installed extensions. Select the unwanted extension and click Uninstall. Keep extensions you deliberately installed and trust. An unfamiliar name alone is not proof that an extension is malicious.
    Click on Uninstall to remove malicious extension

  5. Remove spam notifications ads

    Open Settings → Websites → Notifications. Set the unwanted website to Deny or remove its permission. Turning off Allow websites to ask for permission to send notifications prevents new requests; it does not revoke every existing permission.

    Deselect Allow websites to ask for permission to send push notifications

  6. Remove all data stored by websites on your computer.

    In the Safari menu, choose “Settings…”, select “Privacy” at the top of the new window that appears, and then click the “Manage Website Data” button.
    Click Manage Website Data

    In the next dialog box, click “Remove All“. It will ask you if you are sure you want to remove all data stored by websites on your computer. Select “Remove Now” to clear data that could be used to track your browsing.

    This signs you out of websites and removes local website data. If only one site is causing trouble, select that site and click Remove instead. Your saved passwords and bookmarks are separate.

    Click Remove All Website Data

  7. Empty Safari Caches.

    From your Safari menu bar, click Safari and select Settings, then select the Advanced tab. Enable the checkbox to “Show features for web developers (called Show Develop menu in menu bar in older versions)“.

    From the menu bar select Develop, then click on Empty Caches as seen in the image below.
    empty cache

Remove malware from Chrome for Mac

To remove malware from Chrome for Mac, reset the browser settings to their defaults. This resets the startup page, search engine, and pinned tabs, disables extensions, and clears temporary website data such as cookies. It does not delete browsing history, saved passwords, or bookmarks. Restart Chrome afterward and test it before re-enabling extensions.

  1. Click on the three dots at the top right and go to Settings.

    Click on Chrome’s main menu button, represented by three dots at the top right corner. Now click on the menu option labeled Settings as shown by the arrow in the picture below, which will open the basic settings screen. Click on the Chrome menu button then on the Settings button
  2. In the left sidebar, click on the “Reset settings” option.

    In the left sidebar, click on “Reset settings“.
  3. Click “Reset settings to their original defaults”.

    Now click on the “Reset settings to their original defaults”. link as shown in the image below.  Reset Chrome
  4. Click “Reset Settings” button.

    A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, click on the “Reset Settings” button. Confirm Reset Chrome browser
  5. (Optional) Reset Chrome Data Sync.

    If an unwanted extension comes back, open Chrome Settings → You and Google → Sync and Google services → Manage what you sync. Choose Customize sync, turn off Extensions and Settings, then remove the unwanted extension again. Do not clear all account data as a routine browser reset.
Remove malware from Firefox for Mac

To remove malware from Firefox for Mac we will reset the browser settings to its default. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks, passwords, web form auto-fill information, browsing history, and open tabs.

  1. Go to the “Help” menu.

    Click on Firefox’s main menu button, represented by three horizontal lines. When the drop-down menu appears, select the option labeled “Help“.
    Image - Click on the Firefox Menu button then select Help

  2. Click “More troubleshooting information”.

    Next click on the “More troubleshooting information” option. This opens the Troubleshooting Information page, where you can check Firefox details and find the Refresh Firefox control.

    You can also open about:support directly. Update Firefox if the Refresh button is missing in a profile created with the newer profile manager.

  3. Click on “Refresh Firefox”

    Click the “Refresh Firefox” button in the upper-right corner of the “More troubleshooting information” page.
    Image - Click on the Refresh Firefox button Mac

  4. Confirm.

    To continue, click on the “Refresh Firefox” button in the new confirmation window that opens.
    Image - Click again on Refresh Firefox button

  5. Click on “Finish”.

    Firefox will close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on the “Finish“.

Your old Firefox profile will be placed on your desktop in a folder named “Old Firefox Data“. If the reset didn’t fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don’t need this folder any longer, you should delete it as it contains sensitive information.

STEP 4: Run a scan with Malwarebytes for Mac to remove malware

In this final step, we will scan the computer with Malwarebytes for Mac to find and remove any malicious programs that might be installed on your Mac.

Malwarebytes for Mac is a free on-demand scanner that removes the malware other security software tends to miss — adware, browser hijackers, and unwanted programs included. Cleaning an infected Mac with Malwarebytes has always been completely free, and it’s our go-to recommendation. Follow the steps below to scan and clean your Mac in just a few minutes.

  1. Download Malwarebytes for Mac

    Click the button below to download the latest version of Malwarebytes for Mac.

    Malwarebytes Free for MacScans and removes malware at no cost
    Download MalwarebytesOfficial installer for macOS. Your download starts right away.Want real-time protection? See Malwarebytes Premium
  2. Open the Malwarebytes setup file

    When the download finishes, open your Downloads folder and double-click the setup file to begin the installation.

    Double-click on setup file to install Malwarebytes

  3. Follow the On-Screen Prompts to Install Malwarebytes

    The Malwarebytes for Mac Installer will guide you through a few quick screens. Click “Continue” and keep following the prompts until the installation completes.

    When prompted, enable System Settings → Privacy & Security → Full Disk Access → Malwarebytes, then authenticate with your Mac password or Touch ID. Return to Malwarebytes afterward. Older macOS versions use System Preferences instead.

    Click Continue to install Malwarebytes for Mac

    Click again on Continue to install Malwarebytes for Mac

    Click Install to install Malwarebytes on Mac

    When the installation is complete, Malwarebytes opens to the Welcome to Malwarebytes screen. Click “Get started“.

  4. Select “Personal Computer” or “Work Computer”

    Malwarebytes will ask what type of computer you’re installing it on. Click either Personal Computer or Work Computer, whichever applies.
    Select Personal Computer or Work Computer mac

  5. Start the Scan

    Click the “Scan” button. Malwarebytes will automatically update its detection database and begin checking your Mac for malware.
    Click on Scan button to start a system scan Mac

  6. Wait for the Scan to Finish

    Malwarebytes will scan your Mac for adware, browser hijackers, and other malicious programs. This can take a few minutes, so feel free to do something else — just check back occasionally to see the progress.
    Wait for Malwarebytes for Mac to scan for malware

  7. Quarantine the Detected Threats

    When the scan is done, you’ll see a list of everything Malwarebytes found. Click the “Quarantine” button to remove all the threats at once.
    Review the malicious programs and click on Quarantine to remove malware

  8. Restart Your Mac

    Malwarebytes will now remove all the malicious files it found. Some threats can only be fully removed after a reboot — if Malwarebytes asks you to restart, allow it. Once you’re logged back in, review the result and check whether the symptoms have stopped. If they return, save the report and ask for help.
    Malwarebytes For Mac requesting to restart computer

Your Mac should now be free of Browser Redirect Viruses and other malware.

Keep your Mac protectedStop the next infection before it starts
If your Mac got infected, its built-in protection may not be enough on its own. Malwarebytes Premium for Mac adds real-time protection that blocks malware and adware before they can infect your Mac.See Malwarebytes Premium

If you are still experiencing problems while trying to remove a malicious program from your computer, please ask for help in our Mac Malware Removal Help & Support forum.

Removal Instructions for Android

Remove Browser Redirect Viruses from Android

To remove Browser Redirect Viruses and other malware from your phone or tablet, follow these steps:

STEP 1: Uninstall malicious apps

In this first step, we will check if any malicious apps are installed on your phone. Sometimes browser hijackers or adware apps can have usable Uninstall entries that can be used to remove these apps.

  1. Open the “Settings” menu.

    Tap on the “Settings” app from your phone menu or home screen.
    Settings app in Android

  2. Tap on “Apps”.

    When the “Settings” menu opens, tap on “Apps” (or “App Manager”) to see all the installed applications on your phone.
    Tap on Apps

  3. Find the malicious app.

    The “Apps” screen will be displayed with a list of all the applications that are installed on your phone. Scroll through the list and look out for any suspicious app that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine program.
    Most often, cyber criminals hide malware inside video or photo editing apps, weather apps, and camera apps.

    Check the developer, installation source, and any scanner detection before removing an app. A generic name or unfamiliar icon is not enough. If Android will not let you uninstall a confirmed unwanted app, check Device admin apps in Settings or restart in Safe Mode; do not remove a work or school management app without its administrator.

    Search trough the Apps list for the malicious app
  4. Uninstall the malicious app

    When you find a suspicious or malicious app, tap on it to uninstall it. This won’t start the app but will open up the app details screen. If the app is currently running press the “Force stop” button, then tap on “Uninstall”.
    Uninstall malicious app from Android

    A confirmation dialog should be displayed to confirm you want to uninstall the app, tap on “OK” to remove the malicious app from your phone.

    Confirm uninstall app from Android phone

STEP 2: Reset browsers back to default settings

In this second step, we will reset your browser to its default settings to remove spam notifications, unwated search redirects, and restore its factory settings

Before clearing app storage: save important tabs and check that any bookmarks or passwords you need are backed up. This resets local browser data and signs you out of sites; it does not delete your Google or Mozilla account. For notification spam alone, first revoke that site’s notification permission.

Resetting the browser settings to their default it’s an easy task on Windows or Mac computers; however, when it comes to Android, this can’t be done directly because it’s not an option built-in into the browser settings. Restoring the browser settings on Android can be done by clearing the application data. This will remove all the cookies, cache, and other site settings that may have been saved. So let’s see how we can restore your browser to its factory settings.

Chrome for AndroidFirefoxOperaSamsung Internet BrowserMicrosoft Edge

Remove malware from Chrome for Android

To reset Chrome for Android to its default settings, follow the below steps:

  1. Open the “Settings” menu.

    Tap on the “Settings” app from your phone menu or home screen.
    Settings app in Android

  2. Tap on “Apps”.

    When the “Settings” menu opens, tap on “Apps” (or “App Manager”) to see all the installed applications on your phone.
    Tap on Apps

  3. Find and tap on Chrome.

    The “Apps” screen will be displayed with a list of all the apps installed on your phone. Scroll through the list until you find the Chrome app, then tap on it to open the app’s details.
    Tap on Chrome

  4. Tap “Storage”.

    When Chrome’s app info menu is displayed, tap on “Storage“.
    Tap on Storage

  5. Tap “Manage Space” or “Clear storage”.

    Tap Clear storage (Clear data on Samsung). If Chrome instead shows Manage space, tap it to reach Clear all data. Do not choose Clear cache when you need to reset the app’s local data.
    Tap on Manage Storage

  6. Tap “Clear all data”.

    Tap “Clear all data” to delete all Chrome’s data including local sign-ins, unsynced bookmarks, and settings to reset the default settings.
    Tap on Clear All Data

  7. Confirm by tapping “Ok”.

    A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, tap “Ok“.
    Tap Ok to restore default settings

Remove malware from Firefox for Android

To reset Firefox for Android to its default settings, follow the below steps:

  1. Open the “Settings” menu.

    Tap on the “Settings” app from your phone menu or home screen.
    Settings app in Android

  2. Tap on “Apps”.

    When the “Settings” menu opens, tap on “Apps” (or “App Manager”) to see all the installed applications on your phone.
    Tap on Apps

  3. Find and tap on Firefox.

    The “Apps” screen will be displayed with a list of all the apps installed on your phone. Scroll through the list until you find the Firefox app, then tap on it to open the app’s details.
    Search trough the Apps list for the malicious app

  4. Tap “Storage”.

    When Firefox’s app info menu is displayed, tap on “Storage“.
    Firefox - Tap on Storage

  5. Tap “Manage Space” or “Clear storage”.

    Tap Clear storage (Clear data on Samsung). If Chrome instead shows Manage space, tap it to reach Clear all data. Do not choose Clear cache when you need to reset the app’s local data.

  6. Tap “Clear all data”.

    Tap “Clear all data” to delete all Firefox data including local sign-ins, unsynced bookmarks, and settings to reset the default settings.

  7. Confirm by tapping “Ok”.

    A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, tap “Ok“.

Remove malware from the Opera browser

To reset the Opera browser to its default settings, follow the below steps:

  1. Open the “Settings” menu.

    Tap on the “Settings” app from your phone menu or home screen.
    Settings app in Android

  2. Tap on “Apps”.

    When the “Settings” menu opens, tap on “Apps” (or “App Manager”) to see all the installed applications on your phone.
    Tap on Apps

  3. Find and tap on Opera.

    The “Apps” screen will be displayed with a list of all the apps installed on your phone. Scroll through the list until you find the Opera app, then tap on it to open the app’s details.
    Search trough the Apps list for the malicious app

  4. Tap “Storage”.

    When Opera’s app info menu is displayed, tap on “Storage“.
    Opera - Tap on Storage

  5. Tap “Manage Space” or “Clear storage”.

    Tap Clear storage (Clear data on Samsung). If Chrome instead shows Manage space, tap it to reach Clear all data. Do not choose Clear cache when you need to reset the app’s local data.

  6. Tap “Clear all data”.

    Tap “Clear all data” to delete all Opera’s data including local sign-ins, unsynced bookmarks, and settings to reset the default settings.

  7. Confirm by tapping “Ok”.

    A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, tap “Ok“.

Remove malware from Samsung Internet Browser

To reset the Samsung Internet Browser to its default settings, follow the below steps:

  1. Open the “Settings” menu.

    Tap on the “Settings” app from your phone menu or home screen.
    Settings app in Android

  2. Tap on “Apps”.

    When the “Settings” menu opens, tap on “Apps” (or “App Manager”) to see all the installed applications on your phone.
    Tap on Apps

  3. Find and tap on Samsung Internet Browser.

    The “Apps” screen will be displayed with a list of all the apps installed on your phone. Scroll through the list until you find the Samsung Internet Browser app, then tap on it to open the app’s details.
    Search trough the Apps list for the malicious app

  4. Tap “Storage”.

    When the Samsung Internet Browser’s app info menu is displayed, tap on “Storage“.
    Samsung Internet Browser - Tap on Storage

  5. Tap “Manage Space” or “Clear storage”.

    Tap Clear storage (Clear data on Samsung). If Chrome instead shows Manage space, tap it to reach Clear all data. Do not choose Clear cache when you need to reset the app’s local data.

  6. Tap “Clear all data”.

    Tap “Clear all data” to delete all Samsung Internet Browser’s data including local sign-ins, unsynced bookmarks, and settings to reset the default settings.

  7. Confirm by tapping “Ok”.

    A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, tap “Ok“.

Remove malware from Microsoft Edge for Android

To reset the Microsoft Edge for Android to its default settings, follow the below steps:

  1. Open the “Settings” menu.

    Tap on the “Settings” app from your phone menu or home screen.
    Settings app in Android

  2. Tap on “Apps”.

    When the “Settings” menu opens, tap on “Apps” (or “App Manager”) to see all the installed applications on your phone.
    Tap on Apps

  3. Find and tap on Microsoft Edge.

    The “Apps” screen will be displayed with a list of all the apps installed on your phone. Scroll through the list until you find the Microsoft Edge app, then tap on it to open the app’s details.
    Search trough the Apps list for the malicious app

  4. Tap “Storage”.

    When the Microsoft Edge’s app info menu is displayed, tap on “Storage“.
    Microsoft Edge - Tap on Storage

  5. Tap “Manage Space” or “Clear storage”.

    Tap Clear storage (Clear data on Samsung). If Chrome instead shows Manage space, tap it to reach Clear all data. Do not choose Clear cache when you need to reset the app’s local data.

  6. Tap “Clear all data”.

    Tap “Clear all data” to delete all Microsoft Edge’s data including local sign-ins, unsynced bookmarks, and settings to reset the default settings.

  7. Confirm by tapping “Ok”.

    A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, tap “Ok“.

STEP 3: Use Malwarebytes for Android to remove malicious apps

In this final step, we will install Malwarebytes for Android to scan and remove malicious apps from your phone or tablet.

Malwarebytes for Android can check installed apps and accessible files for threats. The free version supports manual scanning. Review the results and confirm Android’s uninstall prompts for detected malicious apps; automatic and real-time protection features depend on the plan.

  1. Download Malwarebytes for Android.

    You can download Malwarebytes for Android by clicking the link below.

    Malwarebytes for AndroidManual malware scan; optional paid protection features
    Get Malwarebytes for AndroidOpens Google Play in a new tab.Want real-time protection? See Malwarebytes Premium for Android
  2. Install Malwarebytes for Android on your phone.

    In the Google Play Store, tap “Install” to install Malwarebytes for Android on your device.

    Tap Install to install Malwarebytes for Android

    When the installation process has finished, tap “Open” to begin using Malwarebytes for Android. You can also open Malwarebytes by tapping on its icon in your phone menu or home screen.
    Malwarebytes for Android - Open App

  3. Follow the on-screen prompts to complete the setup process

    When Malwarebytes will open, you will see the Malwarebytes Setup Wizard which will guide you through a series of permissions and other setup options.
    Tap Get Started, or I have a Subscription if you already pay for the app. Review any plan or trial offer before accepting it.

    Follow the setup prompts to reach the dashboard. The free version supports manual scans; real-time protection and scheduled scans depend on the plan. Choose only the optional features you want.

    Malwarebytes for Android will now ask for a set of permissions that are required to scan your device and protect it from malware. Tap on “Give permission” to continue.

    Tap on “Allow” to permit Malwarebytes to access the files on your phone.

  4. Run a scan with Malwarebytes for Android

    On the current dashboard, find the Device section and tap Scan now.

    Allow storage access when prompted so Malwarebytes can check files as well as apps. Let the scan finish and open its results. Keep the app updated through Google Play.

  5. Wait for the Malwarebytes scan to complete.

    Malwarebytes will now start scanning your phone for adware and other malicious apps. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
    Malwarebytes scanning Android for Vmalware

  6. Review the results and uninstall detected malicious apps.

    On the current results screen, tap the menu next to a detected app and choose Uninstall app, then confirm Android’s uninstall prompt. Do not choose Always allow for an app you have not verified.

  7. Restart your phone.

    Confirm that the selected apps were uninstalled. Restart if requested, then check whether the original problem has stopped. Keep the detection details and ask for help if an app cannot be removed or comes back.

Your phone or tablet should now be free of Browser Redirect Viruses and other malware.

Keep your phone protectedStop the next infection before it starts
Malwarebytes for Android Premium adds real-time protection that blocks malicious apps and scam links before they can harm your phone.See Malwarebytes for Android

If you are still having problems with your phone after completing these instructions, then please follow one of the steps:

Preventing Future Browser Redirect Virus Infections

Cutting off infection vectors is crucial to avoid repeating headaches. Practice safe web browsing:

  • Maintain updated antivirus and anti-malware software to catch threats. Schedule regular scans.
  • Avoid downloading random free programs, media files, cracks, and key generators that commonly contain malware bundles. Only use trusted sources.
  • Never click links in unsolicited emails. Go directly to sites using known good URLs.
  • Disable unneeded browser extensions. Fewer addons mean fewer vulnerabilities.
  • Use ad blocking and anti-tracking extensions like AdGuard and Privacy Badger to block malicious content.
  • Keep your operating system, browser, plugins, and other software updated to patch security holes.

Safe browsing habits will help keep malicious redirects out of your browser for good.

Frequently Asked Questions on Browser Redirect Viruses

Browser redirect viruses can seriously disrupt web browsing. This FAQ answers common questions on how redirect viruses work, what they do, removal tips, and prevention best practices.

What are the most common signs of a browser redirect virus?

Unexpected homepage changes, default search engine switches, unwanted new tabs, browser redirects to ads, new extensions, sluggish browsing, and an inability to access intended sites are common symptoms.

How do browser redirect viruses modify browser settings?

They change registry keys controlling configurations like homepage and search engine. They also add malicious extensions capable of inserting redirects.

What are the main goals of browser redirect viruses?

Generating advertising clicks and affiliate revenue, increasing ad views, tricking users into clicking scam pages, installing more malware, and mining cryptocurrency.

Can browser redirect viruses steal personal information?

Some spyware variants can capture entered login credentials and sensitive info from redirects, allowing identity theft.

How can I remove a browser redirect virus infection?

Run security scans, reset default search and homepage settings, delete unknown extensions, reset browser defaults, use adware removal tools, and change passwords.

Will resetting my browser remove the redirect virus?

Reset clears malicious changes but viruses often reinfect unless you remove registry and extension artifacts. Multiple tools are needed.

How can I prevent future browser redirect virus infections?

Avoid suspicious downloads, don’t click random links or emails, limit extensions, use ad blockers, keep software updated, and use antivirus.

Can browser redirect viruses infect Macs and mobiles too?

Yes, Chrome, Safari, Firefox, iOS, and Android can get infected. Similar precautions apply across platforms.

Are redirect viruses dangerous or just a nuisance?

Mainly just an annoyance, but still risks privacy invasion, phishing, cryptomining, performance drain, and can enable worse malware.

What tools can scan my system and clean browser redirect viruses?

Malwarebytes Anti-Malware, AdwCleaner, and antivirus software like Bitdefender all specialize in removing tricky redirect infections.

Learning their distribution tactics and leveraging the right tools allows users to avoid the headaches of browser redirect viruses derailing their web surfing.

The Bottom Line

Browser redirect viruses leverage software bundles and clever social engineering to modify browser settings against the user’s wishes, derailing web browsing with unwanted redirects to ads, affiliate schemes, and phishing pages.

Identifying redirect virus symptoms like new tabs opening to random sites and using antivirus scans, anti-malware cleaning, browser resets and settings changes allows you to regain control.

Locking down your system against shady downloads and emails, disabling unneeded addons, using ad blockers, and keeping software updated helps prevent these persistent redirecting infections.

With the right tools and safety practices, you can avoid the frustration of malicious forced browser redirects and enjoy unimpeded web navigation.

5 thoughts on “Browser Redirect Virus Removal: Stop Unwanted Redirects on Your Devices”

  1. Thank you very much. I’ve done 1 to 6 steps, and everything is fine now! No more redirections, everythings runs smoothly!

    Reply

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