Remove virus (Removal Guide) is a malicious domain which locks Internet Explorer, Firefox and Google Chrome, then asks their owners to pay fines for allegedly violating several laws through their online activity. is basically just  a web page containing a malicious javascript that does not allow you to close the browser window or switch to a different web page.
[Image: virus]
The virus will display a bogus notification that pretends to be from your local law enforcement agency (Examples: FBI, Department of Justice, Royal Canadian Mounted Police, Australian Federal Police, Police Central e-crime Unit) and states that your computer has been blocked due to it being involved with the distribution of pornographic material, spam and copyrighted content.
It goes on to say that you need to pay a ransom of 300$ in order to get access to your files and computer again. In order to pay this ransom you need purchase a MoneyPak voucher and submit it in the web browser. The malware’s authors prefer these payment services because transactions made through them cannot be reversed and are hard to trace.
Furthermore, to make this alert seem more authentic, also has the ability to access your installed webcam, so that the bogus alert shows what is happening in the room.

If your computer is infected with the browser hijacker, this infection will display a localized webpage that covers the entire web browser of the infected computer and demands payment for the supposed possession of illicit material. The message displayed by this ransomware infection can be localized depending on the user’s location, with text written in the appropriate language.
[Image: browser virus]
The text of the popup that is displayed when you try to close the browser window is:
[Image: browser blocked virus]

Are you sure you want to leave this page?
Message from webpage:

YOUR BROWSER HAS BEEN BLOCKED UP. Leave this page or Stay on this page.

Cyber criminals often updated the design of this lock screen, however you should always keep in mind that no law enforcement agency (eg: FBI, Department of Justice, Royal Canadian Mounted Police or Police Central e-crime Unit) will never lock down your computer or monitor your online activities.

The lock screen is a scam, and you should ignore any alerts that this malicious software might generate. Under no circumstance should you send a MoneyPak, Ukash or Paysafecard voucher to these cyber criminals, and if you have, you can  should request a refund, stating that you are the victim of a computer virus and scam.

How to remove the virus (Removal Guide)

This page is a comprehensive guide, which will remove the infection from your Windows computer. Please perform all the steps in the correct order. If you have any questions or doubt at any point, STOP and ask for our assistance.
If you are using an Apple Mac OS X machine, then you will need to follow our Remove “Your Browser Has Been Blocked Up” from Apple Mac OS X removal guide.
STEP 1: Remove browser hijacker from Internet Explorer, Firefox and Chrome
STEP 2: Remove virus with Malwarebytes Anti-Malware Free
STEP 3: Double-check for the infection with HitmanPro

STEP 1: Remove browser hijacker from Internet Explorer, Firefox and Chrome

  1. Open Task Manager by right-clicking the taskbar, and then clicking Start Task Manager. Alternatively to start the Windows Task Mager, you can press Ctrl+Alt+Del and click on Task Manager or simply press on Ctrl+Shift+Esc.
    [Image: Start Windows Task Manager]
  2. Click the Processes tab to see a list of all the processes that are currently running under your user account and a description of each process.
    [Image: Select the Process tab]
    To view all of the processes currently running on the computer, click Show processes from all users.
  3. Scroll through the list till you see your web browser’s process and left-click on it once so it becomes highlighted. Once you have selected the browser’s process, click on the End Process button as show in the picture below.
    If you are using this browser: End this process:
    Internet Explorer iexplore.exe
    Chrome chrome.exe
    Safari Safari.exe
    SeaMonkey seamonkey.exe
    Opera opera.exe
    Firefox firefox.exe

    [Image: Search for iexplorer.exe, firefox.exe or chrome.exe]

  4. When you click on the End Process button, Task Manager will ask you to confirm if you are sure you want to terminate it as shown in the image below.
    [Image: Kill the malicious process in Windows PC]
    At this point you should press the Yes button in order to kill the process.
  5. Your browser window should now be closed. The next time you open your browser, do not allow the browser to open the last opened page.

STEP 2: Remove virus with Malwarebytes Anti-Malware Free

Malwarebytes Anti-Malware Free utilizes Malwarebytes powerful technology to detect and remove all traces of malware including worms, trojans, rootkits, rogues, dialers, spyware and more.

  1. You can download Malwarebytes Anti-Malware Free from the below link, then double-click on the icon named mbam-setup.exe to install this program.
    MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK(This link will open a download page in a new window from where you can download Malwarebytes Anti-Malware Free)
  2. When the installation begins, keep following the prompts in order to continue with the setup process, then at the last screen click on the Finish button.
    [Image: Malwarebytes Anti-Malware final installation screen]
  3. On the Scanner tab, select Perform quick scan, and then click on the Scan button to start searching for malicious files.
    [Image: Malwarebytes Anti-Malware Quick Scan]
  4. Malwarebytes’ Anti-Malware will now start scanning your computer for virus as shown below.
    [Image: Malwarebytes Anti-Malware scanning for ransomware
  5. When the Malwarebytes Anti-Malware scan has finished, click on the Show Results button.
    [Image: Malwarebytes Anti-Malware scan results]
  6. You will now be presented with a screen showing you the computer infections that Malwarebytes Anti-Malware has detected. Make sure that everything is Checked (ticked), then click on the Remove Selected button.
    [Image: Malwarebytes Anti-Malwar removing virus]

STEP 3: Double-check for the infection with HitmanPro

HitmanPro is a second opinion scanner, designed to rescue your computer from malware (viruses, trojans, rootkits, etc.) that have infected your computer despite all the security measures you have taken (such as anti virus software, firewalls, etc.).

  1. You can download HitmanPro from the below link:
    HITMANPRO DOWNLOAD LINK (This link will open a web page from where you can download HitmanPro)
  2. Double-click on the file named HitmanPro.exe (for 32-bit versions of Windows) or HitmanPro_x64.exe (for 64-bit versions of Windows). When the program starts you will be presented with the start screen as shown below.
    HitmanPro scanner Click on the Next button, to install HitmanPro on your computer.
    HitmanPro installation
  3. HitmanPro will now begin to scan your computer for malicious files.
    HitmanPro detecting for virus
  4. When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the Next button, to remove the virus.
    HitmanPro scan results
  5. Click on the Activate free license button to begin the free 30 days trial, and remove all the malicious files from your computer.
    [Image: HitmanPro 30 days activation button]

Your computer should now be free of Alert.adsprotectpolice.netinfection. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes Anti-Malware to protect against these types of threats in the future, and perform regular computer scans with HitmanPro.
If you are still experiencing problems while trying to remove Ukash virus from your machine, please start a new thread in our Malware Removal Assistance forum.

Leave a Comment