Remove Cheshire Police Authority virus (Removal Guide)

The Cheshire Police Authority lock screen is a computer virus, which will display a bogus notification, that pretends to be from the United Kingdom Police (Metropolitan Police) and states that your computer has been blocked due to it being involved with the distribution of pornographic material, SPAM and copyrighted content.

The Cheshire Police Authority virus will lock you out of your computer and applications, so whenever you’ll try to log on into your Windows operating system or Safe Mode with Networking, it will display instead a lock screen asking you to pay a non-existing fine of £100 in the form of a Ukash or Paysafecard code.

Furthermore, to make this alert seem more authentic, this virus also has the ability to access your installed webcam, so that the bogus Cheshire Police Authority notification shows what is happening in the room.

If your computer is infected with Cheshire Police Authority virus, then you are seeing the below notification:
[Image: Cheshire Police Authority virus]
Cyber criminals often updated the design of this lock screen, however you should always keep in mind that the United Kingdom Police will never lock down your computer or monitor your online activities.
The message displayed by the threat can be localized depending on the user’s location, with text written in the appropriate language:

United Kingdom Police
Metropolitan Police – PCEU
Cheshire Police Authority
ATTENTION! Your PC is blocked due tout least one of the reasons specified below.
You have been violating. Copyright and Related Rights Law. (Video, Music, Software) and illegally using or distributing copyrighted content, thus infringing Article 128 of the Criminal Code of Great Britain.
Article 128 of the Criminal Code provides for a fine of 200 to 500 minimal wages or a deprivation of liberty for 2 to 8 years.
You have been viewing or distributing prohibited Pornographic content (Child Porn/Zoophilia and etc).
Thus violating article 202 of the Criminal Code of Great Britain. Article 202 of the Criminal Code provides for a deprivation of liberty for 4 to 12 years. Illegal access   to computer data has been initiated from your PC, or you have been…
Article 208 of the Criminal Code provides for a fine of up to £100,000 and/or a deprivation of liberty for 4 to 9 years.
Illegal access has been initiated from your PC without your knowledge or consent, your PC may be infected by malware, thus you are violating the law On Neglectful Use of Personal Computer. Article 210 of the Criminal Code provides for a fine of £2,000 to £8,000. Spam distribution or other unlawful advertising has been effected from your PC as a profit. seeking activity or without your knowledge, your PC may be infected by malware.
Article 212 of the Criminal Code provides for a fine of up to £250,000 and a deprivation of liberty of up to 6 years. In case this activity has been effected without your knowledge, you fall under the above mentioned article 210 of the Criminal Code of Great Britain.
Your personality and address are currently being identified, a criminal case is going to be initiated against you under one or more articles specified above within the next 72 hours.
Pursuant to the amendment to the Criminal Code of Great Britain of February 04, 2013, this law infringement (if it is not repeated – first time) may be considered as conditional in case you pay the fine to the State.
Fines may only be paid within 72 hours after the infringement.
As soon as 72 hours elapse, the possibility to pay the fine expires, and a criminal case is initiated against you automatically within the next 72 hours!
The amount of fine is £100. You can pay a fine Ukash or PaySafeCard.
When you pay the fine, your PC will get unlocked in Ito 72 hours after the money is put into the State’s account. Since your PC is unlocked, you will be given 7 days to correct all violations. In case all violations are not corrected after 7 working days, your PC will be blocked again, and a criminal case will be initiated against you automatically under one or more articles specified above.

The Cheshire Police Authority lock screen is a scam, and you should ignore any alerts that this malicious software might generate.
Under no circumstance should you send any money via Ukash to these cyber criminals, and if you have, you can  should request a refund, stating that you are the victim of a computer virus and scam.

Cheshire Police Authority lock screen – Virus Removal Guide

This page is a comprehensive guide, which will remove the Cheshire Police Authority infection from your your computer. Please perform all the steps in the correct order. If you have any questions or doubt at any point STOP and ask for our assistance.
The Cheshire Police Authority will start automatically when you login to your computer and display its screenlocker so that you are unable to access your computer, therefore we will need to remove this infection by using any of the below methods:
OPTION 1: Remove Cheshire Police Authority lock screen virus with System Restore
OPTION 2: Remove Cheshire Police Authority virus with with HitmanPro Kickstart
OPTION 3: Remove Cheshire Police Authority virus with Kaspersky Rescue Disk

OPTION 1: Remove Cheshire Police Authority lock screen virus with System Restore

System Restore helps you restore your computer’s system files to an earlier point in time. It’s a way to undo system changes to your computer without affecting your personal files, such as e‑mail, documents, or photos.
Because the Cheshire Police Authority virus will not allow you to start the computer in Windows regular mode, we will need to start System Restore from the Safe Mode with Command Prompt mode.

STEP 1: Restore Windows to a previous state using System Restore

  1. Reboot your computer into Safe Mode with Command Prompt. To do this, turn your computer off and then back on and immediately when you see anything on the screen, start tapping the F8 key on your keyboard.
    [Image: F8 key]
    If you are using Windows 8, the trick is to hold the Shift button and gently tap the F8 key repeatedly, this will sometimes boot you into the new advanced “recovery mode”, where you can choose to see advanced repair options. On the next screen, you will need to click on the Troubleshoot option, then select Advanced Options and select Windows Startup Settings. Click on the Restart button, and you should now be able to see the Advanced Boot Options screen.
  2. Using the arrow keys on your keyboard, select Safe Mode with Command Prompt and press Enter on your keyboard.
    [Image: Starting computer in Safe Mode with Command Prompt]
  3. At the command prompt, type rstrui.exe, and then press ENTER.
    [Image: Start System Restore to remove lock screen virus]
    Alternatively, if you are using Windows Vista, 7 and 8, you can type: C:\windows\system32\rstrui.exe , and press Enter. And if you are a Windows XP user, type C:\windows\system32\restore\rstrui.exe, then press Enter.
  4. System Restore should start, and you will display also a list of restore points. Try using a restore point created just before the date and time the Cheshire Police Authority lock screen virus has infected your computer.
    [Image: Restore settings to remove ransomware]
  5. When System Restore has completed its task, start your computer in Windows regular mode, and perform a scan with Malwarebytes Anti-Malware and HitmanPro, as seen in the next step.

STEP 2: Remove Cheshire Police Authority malicious files with Malwarebytes Anti-Malware Free

Even after using System Restore,

  1. You can download Malwarebytes Anti-Malware Free from the below link, then double-click on the icon named mbam-setup.exe to install this program.
    MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK(This link will open a download page in a new window from where you can download Malwarebytes Anti-Malware Free)
  2. When the installation begins, keep following the prompts in order to continue with the setup process, then at the last screen click on the Finish button.
    [Image: Malwarebytes Anti-Malware final installation screen]
  3. On the Scanner tab, select Perform quick scan, and then click on the Scan button to start searching for the Cheshire Police Authority malicious files.
    [Image: Malwarebytes Anti-Malware Quick Scan]
  4. Malwarebytes’ Anti-Malware will now start scanning your computer for Cheshire Police Authority virus as shown below.
    [Image: Malwarebytes Anti-Malware scanning for Cheshire Police Authority
  5. When the Malwarebytes Anti-Malware scan has finished, click on the Show Results button.
    [Image: Malwarebytes Anti-Malware scan results]
  6. You will now be presented with a screen showing you the computer infections that Malwarebytes Anti-Malware has detected. Make sure that everything is Checked (ticked), then click on the Remove Selected button.
    [Image: Malwarebytes Anti-Malwar removing Cheshire Police Authority virus]

STEP 3: Double-check for the Cheshire Police Authority virus with HitmanPro

  1. You can download HitmanPro from the below link:
    HITMANPRO DOWNLOAD LINK (This link will open a web page from where you can download HitmanPro)
  2. Double-click on the file named HitmanPro.exe (for 32-bit versions of Windows) or HitmanPro_x64.exe (for 64-bit versions of Windows). When the program starts you will be presented with the start screen as shown below.
    HitmanPro scanner
    Click on the Next button, to install HitmanPro on your computer.
    HitmanPro installation
  3. HitmanPro will now begin to scan your computer for Cheshire Police Authority malicious files.
    HitmanPro detecting for Cheshire Police Authority virus
  4. When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the Next button, to remove Cheshire Police Authority virus.
    HitmanPro scan results
  5. Click on the Activate free license button to begin the free 30 days trial, and remove all the malicious files from your computer.
    [Image: HitmanPro 30 days activation button]

OPTION 2: Remove Cheshire Police Authority virus with with HitmanPro Kickstart

If you cannot start your computer into Safe Mode with Command Prompt mode, we can use the HitmanPro Kickstart program to bypass Cheshire Police Authority lock screen.
As the Cheshire Police Authority ransomware infection locks you out of your computer, you will need to create a bootable USB drive that contains the HitmanPro Kickstart program.
We will then boot your computer using this bootable USB drive and use it to clean the infection so that you are able to access Windows normally again.
You will also need a USB drive, which will have all of its data erased and will then be formatted. Therefore, only use a USB drive that does not contain any important data.

  1. Using a “clean” (non-infected) computer, please download HitmanPro Kickstart from the below link.
    HITMANPRO DOWNLOAD LINK (This link will open a download page in a new web page from where you can download HitmanPro Kickstart)
  2. Once HitmanPro has been downloaded, please insert the USB flash drive that you would like to erase and use for the installation of HitmanPro Kickstart. Then double-click on the file named HitmanPro.exe (for 32-bit versions of Windows) or HitmanPro_x64.exe (for 64-bit versions of Windows).
    To create a bootable HitmanPro USB drive, please follow the instructions from this video:
  3. Now, remove the HitmanPro Kickstart USB drive and insert it into the Cheshire Police Authority infected computer.
  4. Once you have inserted the HitmanPro Kickstart USB drive, turn off the infected computer and then turn it on. As soon as you power it on, look for text on the screen that tells you how to access the boot menu.
    [Image: Windows Boot Menu screens]
    The keys that are commonly associated with enabling the boot menu are F10, F11 or F12.
  5. Once you determine the proper key (usually the F11 key) that you need to press to access the Boot Menu, restart your computer again and start immediately tapping that key. Next, please perform a scan with HitmanPro Kickstart as shown in the video below.
  6. HitmanPro will now reboot your computer and Windows should start normally. Then please Malwarebytes Anti-Malware and HitmanPro, and scan your computer for any left over infections.

OPTION 3: Remove Cheshire Police Authority virus with Kaspersky Rescue Disk

If any of the above methods did not clean your infected computer, we can use a Kaspersky Rescue Disk Bootable to clean the Windows registry and to perform a system scan to remove the Cheshire Police Authority virus.
To create a bootable Kaspersky Rescue Disk, we will need the following items:

  • A clean (non-infected) computer with Internet access
  • A blank DVD or CD
  • A computer with a DVD or CD burner

STEP 1: Download and create a bootable Kaspersky Rescue Disk CD

  1. You can download Kaspersky Rescue Disk utility from link below:
    KASPERSKY RESCUE DISK DOWNLOAD LINK (This link will automatically download Kaspersky Rescue Disk (kav_rescue_10.iso) on your computer.)
  2. To create the bootable rescue disk, we will need to use the ImgBurn program. You can download ImgBurn from the below link, then install this program.
    IMGBURN DOWNLOAD LINK (This link will open a new page from where you can download the ImgBurn program)
  3. Insert your blank DVD or CD in your burner, then start ImgBurn and click on the Write image file to disc button.
  4. Under Source click on the Browse for file button, then navigate to the location where you previously saved the Kaspersky Rescue Disk utility (kav_rescue_10.iso), then click on the Write button.
    [Image: Bootable Kaspersky Rescue CD]
    That’s it, ImgBurn will now begin writing your bootable Kaspersky Rescue Disk.

STEP 2: Start your computer using the Kaspersky Rescue Disk

  1. Once you’ve got the Kasperky Rescue Disk in hand, insert it into the infected computer, and turn off and then turn it on again.
  2. As soon as you power it on, you will see a screen that tells you to press any key to enter the menu, so please tap any key to boot your machine from the Kaspersky Rescue Disk.
    [Image: Starting infected computer from Kaspersky Rescue Disk]
  3. In the next screen, you will need to chose a language, then you click on Kaspersky Rescue Disk. Graphic Mode and press ENTER, to start the Kaspersky Rescue Disk.[Image: Kaspersky Rescue Disk Graphic Mode screen]

STEP 3: Scan your system with Kaspersky Rescue Disk

  1. Within a few short seconds you should see the full working environment, with the Kaspersky Rescue Disk screen front and center as shown below.
    [Image: Kaspersky Rescue Disk scanner]
  2. Switch tabs over to the My Update Center, and then click the Start update button to load the latest anti-virus definitions. Please be patience while this process its completed.
    [Image: Updating Kaspersky Rescue Disk antivirus definitions]
  3. Switch back over to the Objects Scan tab, select the drives you want to scan, and then click the Start Objects Scan button.
    [Image: Kaspersky Rescue Disk scan]
  4. When Kaspersky Antivirus will detect the Cheshire Police Authority virus, you’ll be prompted to select an action. When this happens, please select Quarantine or Delete to remove this infection from your computer.
    [Image: Kaspersky Rescue Disk prompt]
  5. When the antivirus scan has completed, you can restart back into Windows regular mode, by clicking on the Kaspersky Start button [Image: Kaspersky Rescue Disk Restart button] (lower left corner), and selecting Restart.
    Once your computer will start in Windows regular more, download Malwarebytes Anti-Malware and HitmanPro, and scan your computer for any left over infections.

Your computer should now be free of the Cheshire Police Authority infection. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes Anti-Malware to protect against these types of threats in the future, and perform regular computer scans with HitmanPro.
If you are still experiencing problems while trying to remove Cheshire Police Authority Ukash virus from your machine, please start a new thread in our Malware Removal Assistance forum.


If we have managed to help with your computer issues, then please let other people know that this article will help them!
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I am the creator and owner of MalwareTips. I am passionate about computer security and technology. I have an experience of 9 years working as a security researcher.

My area of expertise includes Malware Analysis and Computer Forensics. I'm active in the various online anti-malware communities where I do researches for new malware threats as they are released.


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  • Janine

    HI my 15 year old son has had his phone blocked to the same scam… poor boy was shaken up because he didn’t understand how he was getting accused of such horrible crimes..We can’t find any directions to remove from mobile phones please help
    His phone is Sony Xperia

  • Nathanael Davin

    hi how do I remove it from an asus ko13 can u help plz thanks

  • dave carr

    How can I reset my Samsung tab 3 as I can’t do this with any of the options available? It has locked my tablet up and obviously I can access my keyboard. I am posting this off my phone! Thank you

  • Filip

    Thanks for the tips. Looks like thy may seen your post and doe something to prevent this options :( I can not boot into safe mode, pc just swithe off. I tried the Hitmanpro but it`s saying there is no internet connection and do not scan the comp. When booting with Kaspersky recovery disk for some reason it still boots from HitmanPro and then goes straight to Windows login. Once I`m in the stupid this come out again and can do anything :( any suggestions pls?

  • Richard J Francis

    You may be interested to know it found it’s way onto one of these ‘safe’ macs as well! Just AFTER I ran a FULL virus scan with MacKeeper. Recently – there have been scares about Mac security being breached – but the recent updates loaded on an unwanted password utility that locks you out of your OWN computer. Nice one Apple – almost as good as last years Mavericks launch – which knocked out about 1 in 3 Macs across the globe. Now with Jobs gone – I wonder if they are losing their way? Good tips anyway – and thanks

  • Dave

    Thank you so much! Gotta love a google search.

  • Stelian Pilici

    Yes, its using your PC name, and the screenshot is taken via your webcake. It’s a tactic used to scare people into sending those Ukash codes.

    Stay safe!

  • sun22

    thanks so much for the tips – I was in a mad panic! I have windows 7 and option 1 worked straight away for me

  • Stelian Pilici

    Please create a HitmanPro Kickstart USB as seen here:
    Please create a bootable Kaspersky Rescue Disk as seen here:

    Stay safe!

  • Simon

    I have picked this virus up today and I have tried all of the above, including the Hitman.
    I load the hitman onto a USB and put into the computer, but after the initial steps, the screen still comes up with the virus, but the hitman does not load.
    any ideas????

  • KCBrecks

    Thanks for your help. It was the System Restore method that worked. The laptop is used by a Deaf and Dumb CP sufferer who does not read and is his contact with the world through signing via webcam on Facebook. Virus checkers with warning messages are no good at all for him so we have difficulty putting anything on as he just chucks his dummy out when things don’t work. Consequently we do get the occassional problem. This one was nasty though and the virus warning screen frightened the s–t out of his carers when they read it this morning – they even ended up ringing the police service mentioned. Then they rang me.

  • Mark Roberts

    sorted my neighbours computer. Good instructions that worked. Over 13 viruses found and removed.

  • Neil H

    I used the hitman pro method as well after trying a load of other things. Worked first time for me as well. The one question I would like answered though is – How is this virus transmitted? I have 1 customer who caught it via an email and another from a website.

    Be nice to know how others caught it I think. Thanks for some great advice though guys and keep up the good work.

    • Stelian Pilici

      Hello Neil,
      This infection is mostly spread via Java exploit kits, which are embedded on website with adult content. You should advise your clients, to always check for Java and Adobe updates, and of course never click on email links from unknown senders.
      Stay safe!:)

      • Neil H

        Many thanks for the info…

  • Paul

    Hiya, got this on my pic but can’t get into safe mode for some reason, help please

  • Lee

    Thank you so much. Was victim to this today and was initially terrified. Thanks to your advice, all is well again with my computer. Thanks for taking the time to do this!!!

  • Brian Higgins

    Brilliant instructions – able ti follow easily and the process eliminated the problem

  • Peter

    Thanks, computer now fixed – I was at my wits’ end, couldn’t do anything to get past the Cheshire Police screen. Didn’t know about the F8 trick, followed your steps and HitmanPro sorted it out straightaway.

  • Robert McClenahan

    Thank you
    The Cheshire police scam has gone with your advice and video.
    I used HitmanPro KickStart.
    All is now normal.
    Best wishes.

  • David

    Like everyone else I was taken in at first by this scam until a google search brought up Simple, straight forward steps led to a timewasting but stress free removal of the problem. Thanks and congratulations on the easy to follow instructions. Sorry no account on facebook, twitter or google plus so can’t give you a thumbs up there.

  • Emma and Rob

    This is fab. Worked a treat. Im very glad that the trojan has been demolished and found your page more than helpful. The picture of me was awful and as stupid as i am i believed it was real and i was in trouble! Thank you!

  • Ray

    Hi Stelian,
    Thank you for your blog and advice on this ransomware. My son’s laptop was completely blocked. We tried all methods [including the off button – see above!] and the only one that worked was HitmanProKickstart. Thank you for your clear methods which were logical to follow step-by-step.
    Best wishes for good business
    Ray Evans

  • Chris

    I recieved the Cheshire Police scam this morning, and my computer was locked. Being a simple sole I switched off using the button on the front of the computer, left it two minutes and switched back on. Every thing came up normal. I am using Windows 7 and have Macafee security.

    • craig

      i too have received the virus, and did the same switched it off then on again and seems fine now, iv deleted my cookies and temp files, and am in process of my MacAfee full scan

      • Stelian Pilici

        I strongly advise you to run a scan with Malwarebytes Anti-Malware and HitmanPro, as there might still be some infected files on your machine!
        Stay safe!