Scam report Scam Alerts

Costco YETI Wagon Scam: Fake Survey Reward Steals Card Details

By Thomas Orsolya13 min read

A new fake Costco reward email claims that shoppers have been selected to receive a YETI Beach Lounge Wagon as part of a customer appreciation giveaway.

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The message may look like a Costco promotion at first glance, but it is not a real Costco offer. It is a phishing-style giveaway scam that redirects victims through suspicious pages, asks them to complete a short survey, makes them “win” a prize, and then requests credit card details for a small shipping fee such as $9.95.

The real goal is not to send a free YETI wagon. The goal is to collect personal information, capture payment details, and often enroll victims into unwanted subscriptions that are difficult to cancel.

Costco warns that fraudulent emails, texts, and posts using its name are circulating and says users should not click links or provide personal information through those messages.

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Scam Overview

The Costco YETI Beach Lounge Wagon Giveaway Scam is a fake promotional campaign designed to look like a reward from Costco. The scam usually arrives by email, though similar versions may appear through text messages, social media ads, pop-ups, or fake shopping reward pages.

The message tells the recipient they have been selected as a “valued winner” or chosen to receive a YETI Beach Lounge Wagon. The wording is intentionally exciting but vague. It suggests the prize is being offered as part of a customer appreciation initiative, survey reward, loyalty reward, or shipment confirmation.

In the examples shown, the scam uses Costco branding, a large product image, and messages such as:

“Your YETI Beach Lounge Wagon Awaits!”

“Dear Costco customer, we are delighted to inform you that you have been selected as one of our valued winners!”

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Other versions may even switch brands and claim to be from Walmart, while still offering the same YETI wagon. That is a major warning sign. A legitimate retailer promotion would not randomly change from Costco to Walmart while using the same prize funnel.

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One screenshot also shows the email coming from a regular Gmail address while pretending to be “Costco Survey Rewards.” That is another clear red flag. Real Costco emails should come from legitimate Costco-controlled domains, not random personal email accounts.

The scam also uses links that do not point to Costco. One version shown includes an Amazon AWS-hosted URL rather than a Costco domain. Scammers frequently use cloud hosting, shortened links, temporary domains, and redirect chains to hide the final scam page. The link may look technical or random, but it is not a normal Costco promotion link.

Once clicked, the victim is usually taken through a staged reward flow. The page may ask a few generic survey questions, such as whether the person shops at Costco, how often they buy products, or how satisfied they are with the store. These questions are not meaningful research. They are used to make the page feel official and to lower the victim’s suspicion.

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After the survey, the victim is shown a fake prize game. A common version displays several boxes and tells the user to pick one. The first choice often “loses.” Then the page says the user has another chance. On the second attempt, the user “wins” the YETI Beach Lounge Wagon.

This is not random. It is scripted. The page is designed to create a small emotional roller coaster: disappointment first, then relief, then urgency. By making the victim feel lucky, the scam increases the chance they will continue to the payment page.

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The next page asks for personal details, such as:

  • Full name
  • Email address
  • Phone number
  • Home address
  • ZIP code
  • Sometimes date of birth or other identifying information

Then comes the final step: the victim is told they only need to pay a small shipping fee, usually around $9.95, to receive the prize. This is the trap.

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The “shipping fee” is not a harmless delivery charge. It is used to collect credit card information. In many cases, the fine print may contain hidden subscription terms, trial memberships, recurring billing, or vague “premium service” enrollments. Victims may later find monthly charges on their card from companies they do not recognize.

These charges can be difficult to cancel because the merchant name may not match the fake Costco page. The customer support number may not work, the cancellation portal may be confusing, or the company may claim the victim agreed to the terms by submitting the payment form.

This type of scam is especially effective because it impersonates trusted brands. Costco is a real retailer. YETI is a real product brand. The prize looks plausible. A beach wagon sounds like something that could appear in a warehouse-club promotion. That credibility is exactly what scammers exploit.

However, Costco is not giving away these wagons through random emails from Gmail addresses, suspicious AWS links, fake survey pages, or prize box games. Costco’s own fraud-prevention guidance warns customers about fake offers using its name and advises users not to click suspicious links or provide personal information through them.

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How The Costco YETI Wagon Scam Works

1. The Scam Starts With a Fake Costco Reward Email

The victim receives an email that appears to come from Costco, Costco Survey Rewards, Costco Wholesale, or a similar name.

The subject line may mention:

  • A reward waiting
  • Shipment information
  • A Costco survey prize
  • A customer appreciation gift
  • A YETI Beach Lounge Wagon
  • A limited-time giveaway
  • A pending reward confirmation

The email often uses Costco’s logo, colors, or layout style. It may include a large image of a blue YETI wagon to make the prize feel real.

The wording is usually generic. Instead of addressing the person by full name, it may say “Dear Costco customer.” This is common in mass phishing campaigns because the scammers do not actually know who is receiving the email.

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2. The Sender Address Does Not Match Costco

A major red flag is the sender address.

In one example, the visible sender appears as “Costco Survey Rewards,” but the actual email address is a regular Gmail account. A real corporate giveaway from Costco would not be sent from a random Gmail address.

Scammers rely on display names because many people only glance at the sender name, not the actual email address. On mobile devices, this is even easier to miss because the full sender address may be hidden unless the user taps it.

3. The Link Sends Victims Away From Costco

The button or link may say:

  • “Claim Your Reward”
  • “Access Your Reward”
  • “Confirm Shipment”
  • “Start Survey”
  • “Get Your YETI Wagon”
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But the destination is not Costco.com.

Some versions use cloud-hosted links, redirect links, tracking links, or random domains. In the screenshot provided, one link points to an Amazon AWS address rather than an official Costco page.

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That does not automatically mean every AWS-hosted page is malicious, but in this context it is highly suspicious. A major retailer like Costco would not normally run a customer giveaway through a random-looking storage URL with a long tracking string.

4. The Victim Lands on a Fake Survey Page

After clicking, the victim may be redirected through multiple pages before landing on the fake survey.

The survey is usually very short. It may ask only three or four generic questions, such as:

  • Are you a Costco customer?
  • How often do you shop at Costco?
  • Would you recommend Costco?
  • How satisfied are you with Costco products?
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These questions are not designed to qualify the user for a prize. They are designed to create the appearance of a legitimate customer feedback campaign.

The survey also gives the victim small “yes” moments. Each click makes the person more likely to continue to the next step.

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5. The Fake Box Game Makes the Victim “Win”

After the survey, the page often displays a prize game. The victim is told to choose a box.

The first pick may show a losing result. Then the page says the victim has one more attempt. On the second try, the victim wins.

This staged loss-then-win sequence is common in scam funnels. It makes the prize feel earned rather than simply handed out. The victim feels lucky, and that emotion can reduce skepticism.

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In reality, the outcome is predetermined. Everyone who follows the funnel is pushed toward the same “winning” page.

6. The Scam Requests Personal Information

Once the victim “wins,” the site asks for delivery details.

This is where the scam begins collecting personal data. The form may request a name, home address, email address, and phone number.

That information can be misused in several ways. It can be used for spam, future phishing attempts, identity profiling, fake delivery scams, or sold to other marketing and fraud networks.

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Even if the victim never enters a credit card, submitting personal details still creates risk.

7. The Final Page Asks for a Small Shipping Fee

The final page claims the YETI wagon is free, but the victim must pay a small shipping or handling charge. The amount may be $9.95, $6.95, $4.95, or a similar low amount.

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This is one of the strongest signs of the scam. The FTC is clear: real prizes are free, and requests to pay shipping, taxes, processing, or handling fees to receive a prize are a warning sign of fraud. (Consumer Advice)

The small amount is intentional. A $9.95 charge feels low enough that many people do not stop to investigate. Scammers use that low price to get the card details.

8. Hidden Subscriptions May Begin After Payment

After the victim enters credit card information, several things can happen:

  • The card may be charged immediately.
  • The victim may be enrolled in a trial subscription.
  • Recurring monthly charges may begin later.
  • The merchant name may appear unrelated to Costco or YETI.
  • The promised wagon never arrives.
  • Customer support may be hard to reach or unhelpful.

Many victims of these fake reward funnels report unwanted subscriptions that are difficult to cancel. The scam may bury subscription language in fine print near the checkout button or on a separate terms page that most people never read.

This is why the scam is more dangerous than a simple fake giveaway. It can become a recurring billing problem.

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Red Flags in the Costco YETI Beach Lounge Wagon Email

Watch for these warning signs:

  • The email says you won a prize you never entered to win.
  • The message uses “Dear Costco customer” instead of your real name.
  • The sender is a Gmail, Outlook, Yahoo, or random email address.
  • The link does not go to Costco.com.
  • The offer appears under different brands, such as Costco in one version and Walmart in another.
  • The page asks only a few generic survey questions.
  • The prize game makes you lose first, then win on the second try.
  • The site asks for a “small” shipping fee.
  • The checkout page requests credit card details for a supposedly free prize.
  • The terms mention trials, memberships, subscriptions, rewards clubs, or recurring billing.
  • The site creates urgency by saying the reward will expire soon.

One or two of these signs should be enough to stop. Several together strongly indicate a scam.

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Why Scammers Use Costco and YETI

Costco and YETI are valuable names for scammers because both brands carry trust.

Costco has a reputation for large retail promotions, member deals, and bulk-value offers. YETI products are popular and expensive enough to feel like a desirable prize. A free YETI wagon sounds exciting, but not so impossible that every recipient immediately rejects it.

That is the psychological hook.

The scam borrows credibility from both brands while sending victims to pages that neither brand controls. Costco, Walmart, and YETI are not responsible for these fake emails. Their names and images are being misused to make the scam appear legitimate.

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What To Do If You Received the Email

Do not click the link.

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If you already opened the email but did not enter information, close the page. Delete the message. Mark it as spam or phishing.

If you want to check whether a Costco offer is real, go directly to Costco’s official website by typing the address into your browser. Do not use the link inside the suspicious message.

You can also compare the sender domain with Costco’s official guidance. Costco maintains fraud-prevention information and examples of known scams, and it advises customers not to visit suspicious links or share personal information through fraudulent messages. (Costco Customer Service)

What To Do If You Entered Your Credit Card Details

If you entered payment information on the fake Costco YETI wagon page, act quickly.

1. Contact Your Bank or Card Issuer

Call the number on the back of your card. Tell them you entered your card details on a suspected fake giveaway site.

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Ask them to:

  • Block or replace the card
  • Review recent charges
  • Stop recurring billing attempts
  • Dispute unauthorized or deceptive charges
  • Monitor the account for additional activity

Do this even if the first charge was only $9.95. The bigger problem may be future recurring charges.

2. Look for Subscription Charges

Check your card statement carefully over the next few weeks.

Search for unfamiliar merchant names, especially small trial charges followed by larger monthly charges. These may not mention Costco, YETI, or the fake giveaway.

If you see unknown charges, dispute them with your bank.

3. Save Evidence

Keep screenshots of:

  • The email
  • The sender address
  • The fake survey page
  • The payment page
  • Any confirmation email
  • The terms and conditions, if visible
  • Your bank charges
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This evidence can help with disputes and reports.

4. Report the Scam

You can report the scam to the FTC, your email provider, and your bank. If the message arrived through Gmail, Outlook, Yahoo, or another provider, use the built-in “Report phishing” option.

Reporting helps email providers and fraud teams identify related campaigns.

5. Watch for Follow-Up Scams

After entering your details, you may receive more scam emails, fake delivery texts, fake refund calls, or fake subscription cancellation messages.

Be especially careful with messages claiming:

  • Your prize shipment failed.
  • You need to pay another fee.
  • Your subscription is active.
  • You must call support to cancel.
  • Your card was declined.
  • Your account has been locked.

These can be follow-up attempts to get more money or information.

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Malwarebytes for Android Premium adds real-time protection that blocks malicious apps and scam links before they can harm your phone.See Malwarebytes for Android

If you are still having problems with your phone after completing these instructions, then please follow one of the steps:

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The Bottom Line

The Costco YETI Beach Lounge Wagon Giveaway email is not a real Costco promotion. It is a fake reward scam that uses Costco branding, a desirable YETI product, a short survey, a rigged prize game, and a small shipping fee to push victims into handing over personal and payment information.

The biggest warning sign is simple: a real prize should not require a credit card payment for shipping. Once a “free” reward asks for card details, stop.

Delete the email, do not click the link, and do not enter your information. If you already paid the fee, contact your bank immediately and watch for unwanted subscription charges.

FAQ

Is the Costco YETI Beach Lounge Wagon giveaway real?

No. The emails claiming that Costco is giving away a free YETI Beach Lounge Wagon are fake. They use Costco branding, reward language, and product images to make the offer look legitimate, but the links redirect to scam survey pages and payment forms.

Why does the email say I was selected as a winner?

That wording is used to make the offer feel personal and urgent. In reality, the same message is sent to many people. The scammers want you to believe you were specially chosen so you will click the link without thinking carefully.

What happens if I click “Claim Your Reward”?

You are usually redirected to a fake survey page. After answering a few generic questions, you may be asked to pick a box or prize tile. The game is rigged so you eventually “win” the YETI wagon, then the site asks for personal details and credit card information.

Why does the scam ask for a $9.95 shipping fee?

The small shipping fee is the trap. It makes the prize feel almost free while giving scammers access to your credit card information. Many victims later discover unwanted subscription charges or recurring payments that are hard to cancel.

Will I actually receive a YETI Beach Lounge Wagon?

Almost certainly not. These fake giveaway funnels are designed to collect personal and payment information, not ship real YETI products. Even if a cheap item is sent, it is usually not the advertised prize.

How can I tell the email is fake?

Common red flags include a random Gmail sender, a link that does not go to Costco.com, generic wording like “Dear Costco customer,” poor formatting, a fake survey, a “pick a box” game, and a request for credit card details to claim a free prize.

What should I do if I entered my credit card details?

Contact your bank or card issuer immediately. Ask them to block the card, review recent transactions, stop recurring charges, and dispute any unauthorized payments. Also monitor your statement for unfamiliar merchant names.

What should I do if I only entered my name, address, email, or phone number?

Be alert for follow-up scams. You may receive more fake delivery messages, prize emails, subscription notices, or scam calls. Do not click unexpected links or provide additional information.

Can I cancel the subscription if I was charged?

You can try contacting the merchant listed on your card statement, but these operations often make cancellation difficult. The safest step is to contact your bank, dispute the charge, and ask them to block future recurring billing attempts.

How should I report the Costco YETI Wagon scam?

Mark the email as phishing or spam in your email account. You can also report it to your bank if you paid, to the FTC if you are in the U.S., and to Costco through its official fraud-reporting or customer service channels.

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Join the discussion

2 comments

Share your experience or ask a question about this article.

Discussion

  1. Andy Stevens

    I just got one of these emails, but it used Kroger instead of Costco. Deleted it immediately!

    ReplyReport
    1. StelianTeam

      In reply to Andy Stevens

      Deleting it was the right call. The retailer name is interchangeable – Costco, Kroger, Walmart, Target – because the template is bought once and re-skinned, and the survey exists only to reach the page asking for a card number for “shipping”. Two tells that never change: a real retailer doesn’t award a prize by email survey, and the link never sits on the retailer’s own domain. If one ever does get clicked, no harm follows unless card details are entered.

      ReplyReport

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Written by

Thomas Orsolya

Thomas is an expert at uncovering scams and providing in-depth reporting on cyber threats and online fraud. As an editor, he is dedicated to keeping readers informed on the latest developments in cybersecurity and tech.

44,486 articlesWriting since 2023
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