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Ellarose.nl EXPOSED – Store Scam or Legit? What We Found

By Thomas Orsolya7 min read

The prices on Ellarose.nl are built to stop you mid-scroll, with clothing listed for a fraction of what shops usually charge.

Everything looks great in the photos. The parcel that shows up is often another matter, and getting a refund can be much harder than checking out was.

Ellarose.nl scam

Overview

Behind the store: dropshipping, not a brand

The products on Ellarose.nl come from somewhere else. The store lists items from low-cost suppliers, as thousands of similar shops do, and they ship straight from warehouses in China.

Your purchase never passes through the store itself. It sets prices, runs ads and collects the money, and a supplier you’ll never hear from packs and posts the parcel.

Ellarose.nl is just one face of a bigger operation: a scam network of near-identical stores that recycle templates, product photos and return policies and come back under new names.

Low-quality goods that bear no resemblance to the ads

Nothing about the items matches the ads. They’re very low quality, and the pictures are usually borrowed from other sellers or brands, so they show a product you’ll never get.

Getting your money back costs more than you recover

It’s easy to feel reassured by the refund policy. Then you get to the details:

  • Your return ships internationally. The postage is on you, and the destination is usually China.
  • Postage can top the price. On a $25 item, the international shipping fee can be the bigger number.
  • Partial refunds replace full ones. Request a return and you’ll usually get an offer of 15% to 30% back if you keep the item, not your full money back.
  • Don’t expect quick help. Support usually runs through email only, and a single reply can take days.

Do not buy from Ellarose.nl. This is a high-risk store, and the likely result is an item worth far less than you paid that you can’t practically return.

What We Found on Ellarose.nl

A few details about Ellarose.nl stand out:

  • The owner of Ellarose.nl is hidden behind a privacy service at GoDaddy.com, so there is no accountable company behind it.
  • The MalwareTips URL scanner gives Ellarose.nl a Safety Score of 38/100, rated High Risk (full report).

What Happens When You Order from Ellarose.nl

Most orders unfold in a familiar sequence. Recognize it early, and you can save the money along with weeks of emails going back and forth.

Step 1: The ad shows a price that seems too low

It usually begins in your Facebook, Instagram or TikTok feed. A polished photo or short clip shows the product marked way down, often labeled “limited time.”

Here’s the catch: you’ll often see that same video in ads for dozens of other shops, because they all buy from the same suppliers and borrow the same marketing.

Step 2: A store that seems bigger than it really is

Ellarose.nl dresses itself like an established shop, complete with categories, star ratings and a friendly About Us page. Often the whole operation is a store template and a supplier list.

The About Us page usually comes from a template too. Its tale of a small family business or a passionate founder appears, in the same words, across many unrelated shops.

Step 3: The long wait for your order

The site promises 5 to 7 days, but delivery can take three or four weeks. Your parcel ships from China, and tracking can stay frozen on one update for days.

Some orders come in pieces: several small packages, each with its own tracking number. Should one disappear, it can be tough to prove which item you never got.

Step 4: The item in the box isn’t the one pictured

Open the box and you find a smaller, thinner or more basic version of what the ad showed. Items like it sell elsewhere for pocket change.

Buyers who order clothing from shops like this describe the same problems: fabric that feels cheap, stitching that comes loose and sizes that ignore the chart on the website.

Step 5: The return route that doesn’t pay off

Request a refund and you’ll be asked to photograph the item, then ship it to China. The cost of postage alone can cancel the refund.

Their usual way out is a 15% to 30% refund, provided you keep the item. Fair at first glance, except most of your money went on something you didn’t want.

Many buyers stop pushing at this point. That outcome is exactly what the policy’s wording is built for.

Red Flags at Ellarose.nl

On the surface, Ellarose.nl looks like a great deal. These signs tell a different story, and each one can be checked in a minute before you pay.

When the price doesn’t fit the product

Prices like these on clothing are no lucky find. They pay for a much cheaper version than the item in the photos.

The deal looks even sweeter next to a crossed-out “original” price. That figure is rarely real; it simply makes an ordinary price look discounted.

Product images that appear elsewhere online

The same photos often appear on other stores, marketplaces or a brand’s official site. A reverse image search will show you.

A match on a brand’s site means you won’t get that brand’s product. A match on a marketplace often means the same item is available there for less money.

Nothing to confirm who runs the store

You’ll rarely find a registered company name, tax number or local address on stores in this network. That leaves you guessing who’s behind the shop when an order goes wrong.

Customer help through email only

There’s usually no phone number and no live chat, just an email address or a contact form. That means a time-sensitive problem can sit unresolved for weeks.

Each slow reply also chips away at the time you have to dispute with your bank or PayPal. Watch those dates while you’re waiting.

Artificial urgency and fake scarcity

Countdown clocks that start over on every reload, plus “only 2 left” tags stuck on every item, exist to hurry you along. Genuine stock just doesn’t work like that.

Step away and revisit the page later. When the “sale” is still running, you know it was never limited.

Pre-ticked extras at checkout

Pre-ticked boxes are the catch here. Shipping protection, priority handling or another item can sit in your basket by default, so read the whole total before paying.

In practice, these add-ons rarely get your parcel to you sooner or give you real cover. They simply make an order that may already be worth far less even pricier.

When the payment page shows a different name

Stop the moment the payment page shows a different name that has nothing to do with the store. Your card number would land with a company you’ve never heard of.

A lookalike store inside a wider scam network

If you’ve seen this About Us story before, that’s because dozens of shops use it, with the same policies and photos. Close one and a new name opens, same catalog.

How to Check an Online Store Before You Buy

A few minutes of checking can tell you whether an online shop is worth your money. Start with these questions before you pay:

  • Who is selling to you? Look for a company name, a registration or tax number and an address. A shop that names nobody is hard to hold to a promise.
  • Where do returns go? Find the return address in the refund policy. If it’s overseas or missing, assume a return will cost more than it’s worth.
  • How old is the website? Paste the address into the MalwareTips Website Scanner. It shows the domain’s age and any known warning signs in seconds.
  • Are the photos original? Run a reverse image search on a product photo. If the same picture appears on many sites, the item is a generic product.
  • What do buyers say elsewhere? Search the store on Trustpilot and in search results, not just the reviews on the shop itself.
  • Is the ad real footage? Many shop ads now use AI-generated videos and photos. If the product only ever appears in slick renders, expect something plainer.
  • Does the price make sense? Compare it with the same item on a major marketplace. A huge markdown on an unknown shop is a reason to slow down.
  • Can you reach a person? A phone number or live chat is a good sign. An email address alone means problems will take a long time to solve.

If several answers come back wrong, close the tab. There’s almost always a seller with a clearer return policy and a company you can actually look up.

For extra protection while you browse, Malwarebytes Browser Guard warns you about many known scam and phishing sites before they load.

Where to Buy Instead

Still want something you saw on Ellarose.nl? Here are safer ways to get it:

  • Check a major marketplace. You’ll often find the same item for much less, backed by buyer protection and genuine reviews.
  • Look for a local return address before you buy. Returns only help if you use them, and you will when posting costs little.
  • Look past the ad to buyer photos. Real customers photograph what actually arrives, not what the ad promised.
  • See where it ships from. Marketplaces list the seller’s location, so take a look. Stock from a local warehouse arrives faster, and sending it back is actually doable.
  • Stick to protected payment. Choose a credit card or PayPal, so a dispute is available if needed.

It may cost a little more, but you’ll receive what you ordered from a seller that actually honors refunds.

What to Do If You Already Ordered from Ellarose.nl

Ordering from a shop like this doesn’t mean the money is gone. Acting early gives you the best chance of fixing the order or getting a refund.

  1. Save everything. Keep the order confirmation, the tracking number, every email from the store and screenshots of the product page as it looked when you bought.
  2. Photograph what arrives. Take clear photos of the item, the label and the packaging, especially anything that doesn’t match the listing.
  3. Ask the store in writing. Email support, describe the problem plainly and say what you want: a full refund or a replacement. Give them a short deadline.
  4. Don’t pay for an overseas return yet. If the store asks you to ship the item to China, check with your card issuer or PayPal first.
  5. Don’t accept a token refund. Offers of 15% to 30% back to keep the item are common. If the item isn’t as described, a dispute may get you more.
  6. Open a dispute if the store stalls. Use “item not received” or “not as described” with your card issuer or PayPal, and attach your evidence.
  7. Watch the deadlines. Card disputes often allow around 120 days, and PayPal generally accepts claims within 180 days of payment. Don’t let weeks of unanswered emails use them up.
  8. Ignore “customs fee” texts. Fake delivery messages asking you to pay a fee or update your address often follow online orders. Don’t pay or click.
  9. Leave an honest review. A short review on an independent site, with photos, helps the next shopper decide.

If you paid by bank transfer, contact your bank right away and ask whether the payment can be recalled. The sooner you call, the better the odds.

If the store won’t cooperate, file a complaint at econsumer.gov, which handles cross-border shopping complaints, or at ReportFraud.ftc.gov in the US.

Frequently Asked Questions

Is Ellarose.nl a scam?

High Risk is the right label. Ellarose.nl sits in a scam network, and while orders may ship, the goods are very low-quality and returns cost too much. Do not buy.

Where does Ellarose.nl ship from?

Most items go straight from suppliers in China to your door. Delivery can stretch to several weeks as a result, and tracking often updates slowly.

Why does the product look so different from the photos?

Those pictures usually belong to other sellers or brands. What reaches you is a cheaper version, built to meet a low price.

Can I return an item to Ellarose.nl?

Only the hard way, usually: you pay to send it to China. When the item was cheap to begin with, the postage can cost you more than you recover.

Ship nothing yet. Ask your card issuer or PayPal whether you’d be covered by a “not as described” dispute instead.

My order never arrived or isn’t as described. What now?

Send the store a written complaint first. A refusal or endless delay? Open a dispute with PayPal or your card issuer, including item photos and listing screenshots.

Are the reviews on Ellarose.nl real?

Read them with caution. Glowing ratings on a store’s own pages are easy to come by, so go looking for photos and comments from buyers somewhere else.

The Bottom Line

Very low quality, nothing like the ads, and returns that rarely make sense: that’s what Ellarose.nl offers. It’s a high-risk store belonging to a scam network of lookalike shops.

Do not buy from Ellarose.nl. Look for the item you liked on a marketplace with buyer protection, not on this store.

Placed an order already? Keep the order email and product screenshots, and photograph what turns up. If the store won’t fix it, open a card or PayPal dispute.

Check the offer. Protect the next click.

Fake stores often arrive through ads and messages. Add a layer of protection before following the next tempting offer.

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Written by

Thomas Orsolya

Thomas Orsolya investigates casino, shopping and other online scams as an editor at MalwareTips. Before joining MalwareTips, Thomas worked in public institutions on combating misleading advertising and on consumer protection.

46,394 articlesWriting since 2023
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