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Getvanoir.com EXPOSED – Real or Fake Store? Investigation

By Thomas Orsolya7 min read

On Getvanoir.com the selling point is the price: beauty products and pet supplies offered for much less than a normal store would ask.

The photos are polished and inviting. What actually gets delivered is often another matter, and a refund can prove much harder to get than the order was to place.

Getvanoir.com scam

Overview

Not a brand: a dropshipping operation

Getvanoir.com sells products it doesn’t make. It follows the same model as thousands of similar shops: list items from low-cost suppliers, then ship them directly from warehouses in China.

The store never sees the goods. Pricing, advertising and payment collection are its whole role, while a supplier you’ll never hear from packs and posts your order.

Same templates, same product photos, same return policies: Getvanoir.com is part of a scam network of near-identical stores that reopen under new names.

Not what the ads promised, and very low quality

Very low quality items arrive looking nothing like the ads. The reason is simple: the photos usually come from other sellers or brands and show a product you won’t receive.

Sending it back: more expensive than it’s worth

The refund policy can sound reassuring, yet the fine print tells a different story:

  • Your return ships internationally. The postage is on you, and the destination is usually China.
  • Postage can beat the price tag. For a $25 item, international shipping can cost more than the item itself.
  • Partial refunds replace full ones. Request a return and you’ll usually get an offer of 15% to 30% back if you keep the item, not your full money back.
  • Support drags. Each email reply can take days, and email is usually the only channel you get.

Treat Getvanoir.com as high risk. Do not buy from it. You’ll likely hand over far more than the item is worth, and a practical return simply isn’t available.

What Happens When You Order from Getvanoir.com

Most orders unfold in a familiar sequence. Recognize it early, and you can save the money along with weeks of emails going back and forth.

Step 1: An ad promises a price that’s hard to believe

It usually begins in your Facebook, Instagram or TikTok feed. A polished photo or short clip shows the product marked way down, often labeled “limited time.”

You’ll often find that exact product video in ads for dozens of other shops. Every one of them buys from the same suppliers and reuses the same marketing material.

Step 2: The store is smaller than it appears

Browse Getvanoir.com and it feels established, with categories, star ratings and a friendly About Us page. Often, there’s little more than a template and a supplier list underneath.

Many unrelated shops use the same About Us wording about a small family business or a passionate founder. That story is usually a template too.

Step 3: The shipping clock keeps running

Your order travels all the way from China, so the promised 5 to 7 days can become three or four weeks. Don’t be surprised if tracking sits unchanged for days.

Rather than one delivery, some orders come as a few small packages, each tracked on its own. One that never arrives can leave you struggling to prove what’s missing.

Step 4: The real item differs from the website photos

Eventually the package comes. Inside is an item smaller, thinner or simpler than the one advertised, the type that goes for pocket change in other stores.

Orders of beauty products from cut-price sites keep drawing the same complaints: formulas with ingredients you can’t check, labels missing or in another language and items close to or past expiry.

Step 5: The return route that doesn’t pay off

Request a refund and you’ll be asked to photograph the item, then ship it to China. The cost of postage alone can cancel the refund.

Next comes the usual offer: keep the item for 15% to 30% back. Fair on the surface, but most of your money is still gone on something you didn’t want.

That’s the moment many shoppers walk away, which is exactly why the policy is phrased like this.

Red Flags at Getvanoir.com

Before you pay Getvanoir.com anything, give each of these warning signs a minute. They show why the store isn’t the deal it appears to be.

The price and the product don’t add up

A price that low on beauty products and pet supplies isn’t luck. What arrives is usually a much cheaper version than the one pictured.

Then there’s the crossed-out “original” price. It rarely reflects a real price; it exists so an ordinary price looks like a markdown.

Images you can find on other sites

Drop a product photo into a reverse image search. You’ll often see it again on other stores, marketplaces or a brand’s own website.

The source tells you something. A brand photo means your item won’t be from that brand, and a marketplace photo often means you can get it cheaper there.

No checkable business details

There’s rarely a registered business name, tax number or local address on these stores. If your order goes sideways, figuring out who you actually paid is hard.

Support only by email

Need help fast? Support here usually means an email address or a contact form, with no phone number or live chat. Urgent issues can drag on for weeks.

The delay matters for another reason. Your bank and PayPal set a window for disputes, and a slow inbox shrinks it. Keep the deadline in view.

Ticking clocks and made-up stock limits

Real stock doesn’t reset itself or sit at “only 2 left” on every single product. These timers and badges do, because their job is to push you into buying fast.

Here’s a quick check: shut the tab and return later. Finding the “sale” still live means the limit was never real.

Add-ons slipped in at checkout

Before paying, read every line of the total. Shipping protection, priority handling or an extra item can be sitting in your cart, already ticked.

Real cover and quicker shipping are rarely what you get from these add-ons. You get a larger bill, on an order whose value may already sit far below its price.

The checkout switches to another company

Stop if checkout sends you to a payment page under a different, unrelated name. That means your card details would go to a company you’ve never heard of.

One of many lookalike shops in a scam network

If you’ve seen this About Us story before, that’s because dozens of shops use it, with the same policies and photos. Close one and a new name opens, same catalog.

How to Check an Online Store Before You Buy

A few minutes of checking can tell you whether an online shop is worth your money. Start with these questions before you pay:

  • Who is selling to you? Look for a company name, a registration or tax number and an address. A shop that names nobody is hard to hold to a promise.
  • Where do returns go? Find the return address in the refund policy. If it’s overseas or missing, assume a return will cost more than it’s worth.
  • How old is the website? Paste the address into the MalwareTips Website Scanner. It shows the domain’s age and any known warning signs in seconds.
  • Are the photos original? Run a reverse image search on a product photo. If the same picture appears on many sites, the item is a generic product.
  • What do buyers say elsewhere? Search the store on Trustpilot and in search results, not just the reviews on the shop itself.
  • Is the ad real footage? Many shop ads now use AI-generated videos and photos. If the product only ever appears in slick renders, expect something plainer.
  • Does the price make sense? Compare it with the same item on a major marketplace. A huge markdown on an unknown shop is a reason to slow down.
  • Can you reach a person? A phone number or live chat is a good sign. An email address alone means problems will take a long time to solve.

If several answers come back wrong, close the tab. There’s almost always a seller with a clearer return policy and a company you can actually look up.

For extra protection while you browse, Malwarebytes Browser Guard warns you about many known scam and phishing sites before they load.

Where to Buy Instead

Still want an item you spotted on Getvanoir.com? Here are safer routes to it:

  • Check a major marketplace. You’ll often find the same item for much less, backed by buyer protection and genuine reviews.
  • Favor a seller who lists a local return address. Cheap return postage means the return option is one you’ll really use.
  • Seek out customer photos. Pictures from people who bought it show the actual item, not the advertised version.
  • Know where your order ships from. Marketplaces show the seller’s location, so pick a local warehouse for faster delivery and returns you can actually send.
  • Pay in a way that protects you. A credit card or PayPal gives you the option to open a dispute if needed.

The trade-off is simple. You may pay a little more, and you’ll get the item you ordered from a seller that actually honors refunds.

What to Do If You Already Ordered from Getvanoir.com

Ordering from a shop like this doesn’t mean the money is gone. Acting early gives you the best chance of fixing the order or getting a refund.

  1. Save everything. Keep the order confirmation, the tracking number, every email from the store and screenshots of the product page as it looked when you bought.
  2. Photograph what arrives. Take clear photos of the item, the label and the packaging, especially anything that doesn’t match the listing.
  3. Ask the store in writing. Email support, describe the problem plainly and say what you want: a full refund or a replacement. Give them a short deadline.
  4. Don’t pay for an overseas return yet. If the store asks you to ship the item to China, check with your card issuer or PayPal first.
  5. Don’t accept a token refund. Offers of 15% to 30% back to keep the item are common. If the item isn’t as described, a dispute may get you more.
  6. Open a dispute if the store stalls. Use “item not received” or “not as described” with your card issuer or PayPal, and attach your evidence.
  7. Watch the deadlines. Card disputes often allow around 120 days, and PayPal generally accepts claims within 180 days of payment. Don’t let weeks of unanswered emails use them up.
  8. Ignore “customs fee” texts. Fake delivery messages asking you to pay a fee or update your address often follow online orders. Don’t pay or click.
  9. Leave an honest review. A short review on an independent site, with photos, helps the next shopper decide.

If you paid by bank transfer, contact your bank right away and ask whether the payment can be recalled. The sooner you call, the better the odds.

If the store won’t cooperate, file a complaint at econsumer.gov, which handles cross-border shopping complaints, or at ReportFraud.ftc.gov in the US.

Frequently Asked Questions

Is Getvanoir.com a scam?

Getvanoir.com is a high-risk store in a scam network. You may receive your order, but you’ll be stuck with very low-quality items because returns cost too much. Do not buy.

Where does Getvanoir.com ship from?

Slow tracking and a delivery that can take several weeks have the same cause: most items ship directly from suppliers in China.

Why does the product look so different from the photos?

Usually the photos are taken from other brands or sellers, while the item itself is a cheaper version produced to hit a low price.

Can I return an item to Getvanoir.com?

Shipping it back to China at your own cost is usually the only option. When the item is cheap, the refund can be smaller than the postage.

Your first call should go to your card issuer or PayPal, not the post office. Ask whether a “not as described” dispute would cover you.

My order never arrived or isn’t as described. What now?

Begin by putting the problem to the store in writing. Refused or stalled? File with your card issuer or PayPal, and back the dispute with item photos and listing screenshots.

Are the reviews on Getvanoir.com real?

Stay cautious with them. A shop can fill its own reviews with glowing ratings very easily. What buyers post on independent sites, especially photos and comments, carries more weight.

The Bottom Line

Getvanoir.com is a high-risk store, part of a scam network built from lookalike shops. Expect very low-quality items that look nothing like the ads, plus returns that rarely make sense.

So, do not buy from Getvanoir.com. Any item you liked there is better hunted down on a marketplace that gives you buyer protection.

Already bought something? Save the order email, your product screenshots and photos of what arrives. If the store won’t fix it, dispute the payment with your card or PayPal.

Check the offer. Protect the next click.

Fake stores often arrive through ads and messages. Add a layer of protection before following the next tempting offer.

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Written by

Thomas Orsolya

Thomas Orsolya investigates casino, shopping and other online scams as an editor at MalwareTips. Before joining MalwareTips, Thomas worked in public institutions on combating misleading advertising and on consumer protection.

46,298 articlesWriting since 2023
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