The Norton Corporation PayPal scam email is a deceptive tactic used by scammers to trick unsuspecting victims into revealing their financial information. The fake email invoice claims that recipients have made a payment to Norton Corporation and provides a fraudulent PayPal customer support phone number. If you receive this email, do not follow the instructions, and simply delete it. If you have been tricked into disclosing your financial information, contact your bank for assistance immediately.
Understanding the Norton Corporation PayPal Scam Email
The scam email appears to be an invoice from Norton Corporation, informing recipients that they have made a payment of $479.00 USD. The email contains the following text:
Norton billing updated your invoice
Amount due: $479.00 USD
Due on receipt
View and Pay Invoice
Seller note to customer
Dear Customer, You sent a payment of $479. 00 USD to Norton corporation. If you did not make this payment or to cancel this transaction . please call our Help Desk number: +4 (888) 859-0793. Cancellation after 48 hours from this email won’t be valid for a refund. Have a great day! PayPal® Help Desk +1 (888) 859-0793
The email aims to create a sense of urgency by stating that the transaction can only be canceled within 48 hours. This is done to pressure potential victims into calling the fake PayPal customer support number provided in the email.
What to Do if You Receive the Scam Email
- Do not call the phone number provided in the email. It is not a legitimate PayPal customer support number and will connect you to scammers who may try to obtain your personal and financial information.
- Delete the email immediately. Do not click on any links or follow any instructions within the email.
- If you have been tricked into disclosing your financial information, contact your bank for help as soon as possible. They can advise you on the necessary steps to secure your account and protect your finances.
- Report the scam email to the appropriate authorities, such as your local police department, consumer protection agency, or the Federal Trade Commission (FTC).
How to Protect Yourself from Similar Scams
- Always verify the sender’s email address. Scammers often use email addresses that are slightly different from the legitimate company’s contact information.
- Be skeptical of unsolicited emails, especially those that request urgent action or contain suspicious links.
- Never provide personal or financial information to unknown sources, especially through email or over the phone.
- Use strong, unique passwords for all of your online accounts, and enable two-factor authentication whenever possible.
- Keep your computer and mobile devices up-to-date with the latest security patches and antivirus software.
By staying vigilant and taking the necessary precautions, you can protect yourself from falling victim to the Norton Corporation PayPal scam email and similar schemes.
Additional Tips for Identifying Scam Emails
- Check for spelling and grammatical errors. Scam emails often contain errors that can help you identify them as fraudulent.
- Examine the email’s tone and language. If it seems overly urgent or threatening, it may be a scam.
- Verify any claims made in the email. If the email mentions a transaction or payment, log into your PayPal account directly (not through the email) to confirm whether the transaction is genuine.
- Hover your cursor over links in the email without clicking them. This can help you see if the URL leads to a legitimate website or a suspicious one.
- Trust your instincts. If something feels off about the email, it’s better to err on the side of caution and investigate further before taking any action.
What to Do if You Fall Victim to a Scam
If you believe you have fallen victim to the Norton Corporation PayPal scam email or a similar scam, take the following steps:
- Contact your bank immediately to report the incident and protect your finances.
- Change your passwords for all online accounts, especially those related to financial services.
- Monitor your credit report and financial statements for any signs of unauthorized activity or identity theft.
- File a report with your local police department and the Federal Trade Commission (FTC) to help authorities track down and apprehend the scammers.
- Consider enrolling in an identity theft protection service to help safeguard your personal information in the future.
By remaining vigilant and taking immediate action if you fall victim to a scam, you can minimize the potential damage and help prevent others from being targeted by scammers in the future.
Check Your Device for Malware
Scam emails, such as the Norton Corporation PayPal scam email, may contain malware or redirect to malicious websites. To check your computer or phone for Trojans, browser hijackers, or other malware and remove them for free, you run a scan with Malwarebytes Free.
Malwarebytes runs on Windows, Mac, and Android. Click the tab below for the device you want to scan, then follow the steps to remove any malware it finds.
Scan Your Computer with Malwarebytes for Windows
Malwarebytes is one of the most popular and trusted anti-malware tools for Windows — and it’s completely free for removing infections. It catches threats that many antivirus programs miss, including adware, browser hijackers, and trojans. Follow the steps below to scan your PC and remove what Malwarebytes finds.
Download Malwarebytes
Click the button below to download the latest version of Malwarebytes for Windows from the official source. The free version is all you need — it will scan your computer and remove adware, browser hijackers, and other malicious software at no cost.
Download MalwarebytesOfficial installer for Windows 11 and 10. Your download starts right away.Want real-time protection? See Malwarebytes Premium
Malwarebytes Free for WindowsScans and removes malware at no cost-
Install Malwarebytes
When the download finishes, open your Downloads folder and double-click the MBSetup file. If Windows shows a User Account Control pop-up, click “Yes” to allow the installation.
Follow the On-Screen Prompts to Install Malwarebytes
The setup wizard will walk you through a few quick screens:
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Choose where you’re installing the program — “Personal Computer” or “Work Computer” — then click Next.
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Malwarebytes will now install on your device. This usually takes under a minute.
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When installation is complete, the “Welcome to Malwarebytes” screen will open automatically.
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On the final screen, click Open Malwarebytes to launch the program.
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Optional: Check for rootkits with a Custom Scan
You don’t need to change any settings for a normal scan. The standard Threat Scan in the next step is enough for most problems, so you can go straight to it.
If you also want to check for rootkits, use a Custom Scan. In current versions of Malwarebytes, rootkit scanning is only available there:
- On the Scanner tile, click the three-dot menu and select Advanced Scan.
- Choose Custom Scan. In its options, check Scan for rootkits.
- Select your system drive (usually C:\) as the location to scan, then start the scan. It takes longer than a Threat Scan.
- When it finishes, review and quarantine the results as described in the steps below.
Rootkit scanning isn’t available on Windows devices with ARM processors.
Start the Scan
Click the blue Scan button. Malwarebytes will automatically update its virus database and start checking your computer for malware.
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Wait for the Scan to Finish
The scan checks your entire system for browser hijackers and other malicious programs, so it can take 5 to 20 minutes depending on your computer. Feel free to do something else — just check back occasionally to see the progress.
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Quarantine the Detected Threats
When the scan is done, you’ll see a list of everything Malwarebytes found — malware, adware, and potentially unwanted programs. Click the “Quarantine” button to remove all of them at once.
Malwarebytes will now remove the malicious files and registry entries and move them safely into quarantine.
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Restart Your Computer
Some threats can only be fully removed after a reboot. If Malwarebytes asks you to restart, click Yes. Once you’re logged back in, Malwarebytes has finished removing the threats it found.
When the scan is done, check whether the problems you noticed have stopped. If they continue, see the options below.
If you are still having problems with your computer after completing these instructions, then please follow one of the steps:
- Run a computer scan with ESET Online Scanner
- Ask for help in our Windows Malware Removal Help & Support forum.
Scan Your Mac with Malwarebytes for Mac
Malwarebytes for Mac is a free on-demand scanner that removes the malware other security software tends to miss — adware, browser hijackers, and unwanted programs included. Cleaning an infected Mac with Malwarebytes has always been completely free, and it’s our go-to recommendation. Follow the steps below to scan your Mac and remove what Malwarebytes finds.
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Download Malwarebytes for Mac
Click the button below to download the latest version of Malwarebytes for Mac.
Download MalwarebytesOfficial installer for macOS. Your download starts right away.Want real-time protection? See Malwarebytes PremiumMalwarebytes Free for MacScans and removes malware at no cost -
Open the Malwarebytes setup file
When the download finishes, open your Downloads folder and double-click the setup file to begin the installation.
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Follow the On-Screen Prompts to Install Malwarebytes
The Malwarebytes for Mac Installer will guide you through a few quick screens. Click “Continue” and keep following the prompts until the installation completes.
When the installation is complete, Malwarebytes opens to the Welcome to Malwarebytes screen. Click “Get started“.
Malwarebytes needs Full Disk Access to check your whole Mac. When it asks, open System Settings > Privacy & Security > Full Disk Access, turn on Malwarebytes (it may be listed as Malwarebytes Protection), and confirm with your password or Touch ID. Then return to Malwarebytes. On macOS Monterey and earlier, this setting is in System Preferences > Security & Privacy > Privacy.
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Select “Personal Computer” or “Work Computer”
Malwarebytes will ask what type of computer you’re installing it on. Click either Personal Computer or Work Computer, whichever applies.
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Start the Scan
Click the “Scan” button. Malwarebytes will automatically update its detection database and begin checking your Mac for malware.
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Wait for the Scan to Finish
Malwarebytes will scan your Mac for adware, browser hijackers, and other malicious programs. This can take a few minutes, so feel free to do something else — just check back occasionally to see the progress.
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Quarantine the Detected Threats
When the scan is done, you’ll see a list of everything Malwarebytes found. Click the “Quarantine” button to remove all the threats at once.
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Restart Your Mac
Malwarebytes will now remove all the malicious files it found. Some threats can only be fully removed after a reboot — if Malwarebytes asks you to restart, allow it. Once you’re logged back in, check whether the problems you noticed have stopped. If they come back, save the scan report and ask for help in our forum.
If the problems you noticed continue after the scan, see the options below.
If you are still experiencing problems while trying to remove a malicious program from your computer, please ask for help in our Mac Malware Removal Help & Support forum.
Scan Your Phone with Malwarebytes for Android
Malwarebytes for Android scans your phone or tablet for malware, adware, and potentially unwanted apps. The free version scans only when you start a scan. Real-time protection, which checks apps automatically, is part of the paid Premium version.
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Download Malwarebytes for Android.
You can download Malwarebytes for Android by clicking the link below.
Get Malwarebytes for AndroidOpens Google Play in a new tab.Want real-time protection? See Malwarebytes Premium for AndroidMalwarebytes for AndroidScans your phone and removes malware at no cost -
Install Malwarebytes for Android on your phone.
In the Google Play Store, tap “Install” to install Malwarebytes for Android on your device.
When the installation process has finished, tap “Open” to begin using Malwarebytes for Android. You can also open Malwarebytes by tapping on its icon in your phone menu or home screen.
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Follow the on-screen prompts to complete the setup process
When Malwarebytes opens, it walks you through a short setup. Tap Get started and follow the prompts. If you see an offer for a trial or a paid plan, read it before you accept. You can skip it and keep using the free scanner.
Malwarebytes will ask for permission to access the files on your phone so it can scan them. Tap Allow, or turn on the permission in the Android screen that opens, then return to Malwarebytes.
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Run a scan with Malwarebytes for Android
On the main screen, tap Scan now. In some versions, you open the menu, tap Scanner, and then tap Run a scan.
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Wait for the Malwarebytes scan to complete.
Malwarebytes will now start scanning your phone for adware and other malicious apps. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
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Remove the detected apps.
When the scan has been completed, you will see a list of the threats that Malwarebytes for Android has detected. Next to each detected item, tap the menu icon (three dots), then choose to uninstall the app or delete the file. Android then asks you to confirm. Tap OK or Uninstall to remove the app.
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Restart your phone.
When the detected apps are removed, restart your phone if Malwarebytes asks you to. Then check whether the problems you noticed have stopped.
If the problems you noticed continue after the scan, see the options below.
If you are still having problems with your phone after completing these instructions, then please follow one of the steps:
- Ask for help in our Mobile Malware Removal Help & Support forum.
- Only as a last resort, reset your phone to factory settings. Read the warning below first.
- Back up your photos, videos, files, and messages, for example to your Google account or a computer.
- Make sure you know your Google account email and password. The phone asks for them after the reset. If you changed the password recently, Google recommends waiting 24 hours before you reset.
- On a Samsung phone, also make sure you know your Samsung account password.
- If you use an authenticator app for two-step verification, move your accounts to another device or save your backup codes first.
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