Removal guide Trojans

How to remove Backdoor.Batel (Virus Removal Guide)

By Stelian4 min read

Backdoor.Batel is a heuristic detection (from Symantec/Norton) designed to generically detect a Trojan Horse. Due to the generic nature of this threat, we are unable to provide specific information on what it does.

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Backdoor.Batel can give a malicious hacker access and control of your PC. They can then perform a number of different actions, such as:

  • Deleting files
  • Downloading and running files
  • Logging your keystrokes or stealing your sensitive data
  • Modifying your system settings
  • Running or stopping applications
  • Spreading malware to other PCs
  • Uploading files
You should always pay attention when installing software because often, a software installer includes optional installs. Be very careful what you agree to install.
Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don’t trust.
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How to remove Backdoor.Batel (Removal Guide)

This page is a comprehensive guide which will remove Backdoor.Batel from Windows.
Please perform all the steps in the correct order. If you have any questions or doubt at any point, STOP and ask for our assistance.

STEP 1: Scan your computer with Malwarebytes Anti-Malware

Malwarebytes Anti-Malware is a powerful on-demand scanner which will remove the Backdoor.Batel malware from your machine. It is important to note that Malwarebytes Anti-Malware will run alongside antivirus software without conflicts.

    1. You can download download Malwarebytes Anti-Malware from the below link.
      Download MalwarebytesFree official installer. Your download starts right away.
    2. Once downloaded, close all programs, then double-click on the icon on your desktop named “mbam-setup” to start the installation of Malwarebytes Anti-Malware.
      Malwarebytes Anti-Malware Icon
      You may be presented with a User Account Control dialog asking you if you want to run this file. If this happens, you should click “Yes” to continue with the installation.
      Windows asking permission to install Malwarebytes
    3. When the installation begins, you will see the Malwarebytes Anti-Malware Setup Wizard which will guide you through the installation process.
      Malwarebytes Anti-Malware Setup Wizard
      To install Malwarebytes Anti-Malware on your machine, keep following the prompts by clicking the “Next” button.
      Malwarebytes Anti-Malware setup wizard
    4. Once installed, Malwarebytes Anti-Malware will automatically start and will update the antivirus database. To start a system scan you can click on the “Scan Now” button.
      Start a scan with Malwarebytes scan
    5. Malwarebytes Anti-Malware will now start scanning your computer for the Backdoor.Batel browser hijacker. When Malwarebytes Anti-Malware is scanning it will look like the image below.
      Malwarebytes Anti-Malware scanning for malware
    6. When the scan has completed, you will be presented with a screen showing the malware infections that Malwarebytes Anti-Malware has detected. To remove the malicious programs that Malwarebytes Anti-malware has found, click on the “Remove Selected” button.
      To remove malware click on the Remove Selected button
    7. Malwarebytes Anti-Malware will now quarantine all the malicious files and registry keys that it has found. When removing the files, Malwarebytes Anti-Malware may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot your computer, please allow it to do so.

STEP 2: Scan your computer with HitmanPro

HitmanPro finds and removes malware, adware, bots and other threats that even the best antivirus suite can oftentimes miss. It’s designed to run alongside your antivirus suite, firewall and other security tools.

    1. You can download HitmanPro from the below link:
      Download HitmanProOfficial Sophos download. Free scan, free 30-day trial to remove threats.
    2. Double-click on the file named “HitmanPro.exe” (for 32-bit versions of Windows) or “HitmanPro_x64.exe” (for 64-bit versions of Windows).
      HitmanPro Icon
      Click on the “Next” button, to install HitmanPro on your computer.
      HitmanPro setup process
    3. HitmanPro will now begin to scan your computer for malware.
      HitmanPro scanning for Backdoor.Batel virus
    4. When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the “Next” button, to remove malware.
      HitmanPro detected malware
    5. Click on the “Activate free license” button to begin the free 30 days trial and remove all the malicious files from your computer.
      Activate HitmanPro to remove malware

(OPTIONAL) STEP 3: Scan your computer with Zemana AntiMalware

Zemana AntiMalware is a powerful utility which will remove Backdoor.Batel malware and other malware from your machine.
This step should be performed only if your issues have not been solved by the previous steps.
    1. You can download Zemana AntiMalware from the below link:
      Download Zemana AntiMalwareOpens the download page in a new tab.
    2. Double-click on the file named “Zemana.AntiMalware.Setup.exe” to start the installation of Zemana AntiMalware.
      Double-click on the Zemana AntiMalware to instal it
      You may be presented with a User Account Control dialog asking you if you want to run this file. If this happens, you should click “Yes” to continue with the installation.
      Zemana AntiMalware UAC
    3. Click on the “Next” button, to install Zemana AntiMalware on your computer.
      Zemana AntiMalware installation
      When you reach the “Select Additional Tasks” screen, you can opt-out the “Enable Real Time Protection” option, then click on the “Next” button.
      Opt-out of the real-time protection feature
    4. When Zemana AntiMalware will start, click on the “Scan” button.
      Scan computer with Zemana AntiMalware
    5. Zemana AntiMalware will now scan computer for malicious files. This process can take up to 10 minutes.
      Zemana AntiMalware performing a scan
    6. When Zemana AntiMalware has finished it will display a list of all the malware that the program found. Click on the “Next” button, to remove the malicious files from your computer.
      Zemana AntiMalware removing malware
      Zemana AntiMalware will now remove all the detected malicious files and at the end a system reboot may be required to remove all traces of malware.
Your computer should now be free of the Backdoor.Batel. If you are still experiencing problems while trying to remove Backdoor.Batel malware, please ask for help in our Malware Removal Assistance forum.
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Written by

Stelian

Stelian is a malware and virus removal expert with more than 15 years of experience. Stelian leads malware analysis and removal at MalwareTips, writes the step-by-step removal guides and helps readers recognize and avoid online scams.

61,136 articlesWriting since 2011
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