Remove fake AdwCleaner pop-up virus (AdwCleaner is Free!)

If you have AdwCleaner (trial version) on your computer and it’s asking for money ($59.99) to remove an infection, then your computer is infected with malware. This fake version of AdwCleaner is a computer virus, which masquerades as the free AdwCleaner, while actually reporting non-existent malware threats in order to scare the user into purchasing the rogue AdwCleaner.

[Image: fake AdwCleaner pop-up virus]

[Image: fake AdwCleaner virus]

fake AdwCleaner scam
In an interesting twist cyber criminals are trying out a different scare tactic in order to extort money from Windows users. The fake AdwCleaner bogus pop-up ad will state that you computer is infected and, then it pushes a piece of software, which appears to be AdwCleaner.
The program turns out to be a rip-off of the real AdwCleaner, a completely free removal tool. When ran, it will detect fake infections and demand payment ($59.99) in order to remove them. The text of the fake AdwCleaner pop-up is:

AdwCleaner – Your one stop solution for Adware

Upgrade to the full version now!

This is the trial version of AdwCleaner, it can only scan threats but cannnot remove them. To remove the found malware and clean your system, please buy the full version.

On Sale Now! Only $59,99 (Normal price: $89.99. Sale ending 2/14/2015. After purchase your serial number will be E-mailed to you, click here to enter it.

This program is completely bogus and does nothing. In fact, even if you pay for it and enter the license key, you get a message to download the real AdwCleaner (which the crook calls the ‘full version’).

The fake AdwCleaner is digitally signed by “WAT Software Rotterdam”, and the setup program is called “AdwCleaner_Setup.exe” (from www.vikingwebscanner.com/ron2/AdwCleaner_Setup.exe ).

You should always pay attention when installing software because often, a software installer includes optional installs, such as this program that is causing the fake AdwCleaner redirect. Be very careful what you agree to install.
Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don’t trust.

How to remove fake AdwCleaner pop-up ads (Virus Removal Guide)

This page is a comprehensive guide, which will remove “fake AdwCleaner” virus from your computer and any other adware program that may have been installed during the setup process.
Please perform all the steps in the correct order. If you have any questions or doubt at any point, STOP and ask for our assistance.

STEP 1: Remove fake AdwCleaner start-up key with CCleaner
STEP 2: Remove fake AdwCleaner virus with the REAL AdwCleaner
STEP 3: Remove fake AdwCleaner pop-up virus with Malwarebytes Anti-Malware Free
STEP 4: Double-check for the “fake AdwCleaner” malware with HitmanPro

If you are using an Apple Mac OS X operating system, please follow this Remove virus from Apple Mac OS X (Pop-up Ads and Adware) guide to remove fake AdwCleaner pop-up ads

STEP 1: Remove fake AdwCleaner program with CCleaner

In this first step, we will try to identify and remove any malicious program that might be installed on your computer.

  1. You can download Ccleaner utility from the below link.
    CCLEANER DOWNLOAD LINK (This link will automatically download Ccleaner on your computer)
  2. Install Ccleaner and start this utility, click the Tools icon at left, then click the Startup button.
    CCleaner Startup programs
  3. In the Startup screen, you’ll see a list of all items that have been set to start automatically with Windows. Search the for the malicious AdwCleaner start-up key (“C:\Users\(Username)\AppData\Local\9AdwCleaner.exe” -auto), then click on the right-click on it and select Open containing folder. button.
    AdwCleaner starting with Windows
  4. When the new window will pop-up, delete the fake AdwCleaner program (9AdwCleaner or AdwareBooC). Then go back go CCleaner and delete the malicious start-up key.
    Delete the fake AdwCleaner virus

STEP 2: Remove fake AdwCleaner virus with the REAL AdwCleaner

  1. You can download AdwCleaner utility from the below link.
    ADWCLEANER DOWNLOAD LINK (This link will download “AdwCleaner” on your machine)
  2. Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.
    AdwCleaner Icon
    If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
  3. When the AdwCleaner program will open, click on the “Scan” button as shown below.
    AdwCleaner scan button
    AdwCleaner will now start to search for the “vikingwebscanner.com” malicious files that may be installed on your computer.
  4. To remove the “vikingwebscanner.com” malicious files that were detected in the previous step, please click on the “Clean” button.
    Remove vikingwebscanner.com with AdwCleaner
  5. AdwCleaner will prompt you to save any open files or documents, as the program will need to reboot the computer. Please do so and then click on the OK button.
    AdwCleaner removing malware

STEP 3: Remove fake AdwCleaner pop-up virus with Malwarebytes Anti-Malware Free

Malwarebytes Anti-Malware Free uses industry-leading technology to detect and remove all traces of malware, including worms, Trojans, rootkits, rogues, dialers, spyware, and more.
It is important to note that Malwarebytes Anti-Malware works well and should run alongside antivirus software without conflicts.

  1. You can download download Malwarebytes Anti-Malware from the below link.
    MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK (This link will open a new web page from where you can download “Malwarebytes Anti-Malware Free”)
  2. Once downloaded, close all programs, then double-click on the icon on your desktop named “mbam-setup-consumer-2.00.xx” to start the installation of Malwarebytes Anti-Malware.
    [Image: Malwarebytes Anti-Malware setup program]
    Picture of User Account Control You may be presented with a User Account Control dialog asking you if you want to run this file. If this happens, you should click “Yes” to continue with the installation.
  3. When the installation begins, you will see the Malwarebytes Anti-Malware Setup Wizard which will guide you through the installation process.
    [Image: Malwarebytes Anti-Malware Setup Wizard]
    To install Malwarebytes Anti-Malware on your machine, keep following the prompts by clicking the “Next” button.
    [Image: Malwarebytes Anti-Malware Final Setup Screen]
  4. Once installed, Malwarebytes Anti-Malware will automatically start and you will see a message stating that you should update the program, and that a scan has never been run on your system. To start a system scan you can click on the “Fix Now” button.
    [Image: Click on the Fix Now button to start a scan]
    Alternatively, you can click on the “Scan” tab and select “Threat Scan“, then click on the “Scan Now” button.
    [Image: Malwarebytes Anti-Malware Threat Scan]
  5. Malwarebytes Anti-Malware will now check for updates, and if there are any, you will need to click on the “Update Now” button.
    [Image: Click on Update Now to update Malwarebytes Anti-Malware]
  6. Malwarebytes Anti-Malware will now start scanning your computer for the fake AdwCleaner virus. When Malwarebytes Anti-Malware is scanning it will look like the image below.
    [Image: Malwarebytes Anti-Malware while performing a scan]
  7. When the scan has completed, you will now be presented with a screen showing you the malware infections that Malwarebytes’ Anti-Malware has detected. To remove the malicious programs that Malwarebytes Anti-malware has found, click on the “Quarantine All” button, and then click on the “Apply Now” button.
    [Image: Remove fake AdwCleaner with Malwarebytes Anti-Malware]
    Please note that the infections found may be different than what is shown in the image.
  8. Malwarebytes Anti-Malware will now quarantine all the malicious files and registry keys that it has found. When removing the files, Malwarebytes Anti-Malware may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot your computer, please allow it to do so.
    [Image: Malwarebytes Anti-Malware removing fake AdwCleaner]
    After your computer will restart, you should open Malwarebytes Anti-Malware and perform another “Threat Scan” scan to verify that there are no remaining threats

STEP 4: Double-check for the “fake AdwCleaner” malware infection with HitmanPro

HitmanPro is a second opinion scanner, designed to rescue your computer from malware (viruses, trojans, rootkits, etc.) that have infected your computer despite all the security measures you have taken (such as anti-virus software, firewalls, etc.). HitmanPro is designed to work alongside existing security programs without any conflicts. It scans the computer quickly (less than 5 minutes) and does not slow down the computer.

  1. You can download HitmanPro from the below link:
    HITMANPRO DOWNLOAD LINK (This link will open a new web page from where you can download “HitmanPro”)
  2. Double-click on the file named “HitmanPro.exe” (for 32-bit versions of Windows) or “HitmanPro_x64.exe” (for 64-bit versions of Windows). When the program starts you will be presented with the start screen as shown below.
    [Image: HitmanPro start-up screen]
    Click on the “Next” button, to install HitmanPro on your computer.
    [Image: HitmanPro setup options]
  3. HitmanPro will now begin to scan your computer for fake AdwCleaner malicious files.
    [Image: HitmanPro scanning for malware]
  4. When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the “Next” button, to remove fake AdwCleaner virus.
    [Image: HitmanPro scan results]
  5. Click on the “Activate free license” button to begin the free 30 days trial, and remove all the malicious files from your computer.
    [Image: HitmanPro Activate Free License]

Your computer should now be free of the fake AdwCleaner adware infection. If you are still experiencing problems while trying to remove fake AdwCleaner adware from your machine, please start a new thread in our Malware Removal Assistance forum.

10 Rules to Avoid Online Scams

Here are 10 practical safety rules to help you avoid malware, online shopping scams, crypto scams, and other online fraud. Each tip includes a quick “if you already got hit” action.

  1. Stop and verify before you click, log in, download, or pay.

    warning sign

    Most scams win by creating urgency. Verify using a trusted method: type the website address yourself, use the official app, or call a known number (not the one in the message).

    If you already clicked: close the page, do not enter passwords, and run a malware scan.

  2. Keep your operating system, browser, and apps updated.

    updates guide

    Updates patch security holes used by malware and malicious ads. Turn on automatic updates where possible.

    If you saw a scary “update now” pop-up: close it and update only through your device settings or the official app store.

  3. Use layered protection: antivirus plus an ad blocker.

    shield guide

    Antivirus helps block malware. An ad blocker reduces scam redirects, phishing pages, and malvertising.

    If your browser is acting weird: remove unknown extensions, reset the browser, then run a full scan.

  4. Install apps, software, and extensions only from official sources.

    install guide

    Avoid cracked software, “keygens,” and random downloads. During installs, choose Custom/Advanced and decline bundled offers you do not recognize.

    If you already installed something suspicious: uninstall it, restart, and scan again.

  5. Treat links and attachments as untrusted by default.

    cursor sign

    Phishing often impersonates delivery services, banks, and popular brands. If it is unexpected, do not open attachments or log in through the message.

    If you entered credentials: change the password immediately and enable 2FA.

  6. Shop safely: research the store, then pay with protection.

    trojan horse

    Be cautious with brand-new stores, “closing sale” stories, and prices that make no sense. Prefer credit cards or PayPal for dispute options. Avoid wire transfers, gift cards, and crypto payments.

    If you already paid: contact your card issuer or PayPal quickly to dispute the transaction.

  7. Crypto rule: never pay a “fee” to withdraw or recover money.

    lock sign

    Common patterns include fake profits, then “tax,” “gas,” or “verification” fees. Another is a “recovery agent” who demands upfront crypto.

    If you already sent crypto: stop paying, save evidence (wallet addresses, TXIDs, chats), and report the scam to the platform used.

  8. Secure your accounts with unique passwords and 2FA (start with email).

    lock sign

    Use a password manager and unique passwords for every account. Enable 2FA using an authenticator app when possible.

    If you suspect an account takeover: change passwords, sign out of all devices, and review recent logins and recovery settings.

  9. Back up important files and keep one backup offline.

    backup sign

    Backups protect you from ransomware and device failure. Keep at least one backup on an external drive that is not always connected.

    If you suspect infection: do not connect backup drives until the system is clean.

  10. If you think you are a victim: stop losses, document evidence, and escalate fast.

    warning sign

    Move quickly. Speed matters for disputes, account recovery, and limiting damage.

    • Stop payments and contact: do not send more money or respond to the scammer.
    • Call your bank or card issuer: block transactions, replace the card if needed, and start a dispute or chargeback.
    • Secure your email first: change the email password, enable 2FA, and remove unfamiliar recovery options.
    • Secure other accounts: change passwords, enable 2FA, and log out of all sessions.
    • Scan your device: remove suspicious apps or extensions, then run a full malware scan.
    • Save evidence: screenshots, emails, order pages, tracking pages, wallet addresses, TXIDs, and chat logs.
    • Report it: to the payment provider, marketplace, social platform, exchange, or wallet service involved.

These rules are intentionally simple. Most online losses happen when decisions are rushed. Slow down, verify independently, and use payment methods and account controls that give you recourse.

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