The “Geek Squad” email is a scam that tries to trick you into thinking that you’ve placed an order for a one-year subscription for Geek Squad or that your annual membership has been renewed. Contrary to the claims in the email, there is no order or invoice (or at least, that’s not what prompted this email) and this is nothing more than a scam that tries to scare you into calling one of the listed numbers to receive support.
If you have received the fake Geek Squad email, we recommend deleting the email and never calling the listed phone numbers.
This is the text of the Geek Squad fake emails, including the grammatical and spelling errors:
Geek United States
Geek Squad Inc.
7601 Penn Avenue, South Richmond, MN 55423 USA
Toll Free Helpline 1(888) 632-2710
Invoice Number: #5545455
Amount Due (USD): $349.85
Items Quantity Price Amount
Geek Drive Anti Drive 1 $349.85 $349.85
Amount Due (USD): $389.56
Notes and Termos & Condition
Your Payment for Geek Anti Drive Services has been purchased. The charge of purchase will appear in your account in next 24-48 hours. To stop or unsubscribe call now to Geek Squad Tech Support at 1(855) 632-2710. If you did not Authorize this charge or would like to cancel the subscription call now at 1(888) 632-2710
Subtleties of your Recent Invoice:
Item: Geek Anti Drive
Receipt ID: SMKAY/587120
Installment Made By: Online
Method of shipment: Not Updated Yet Kindly call us for more Info
Subject: Order Complete
Invoice No: GSKBBW360AXV129
Your Subscription with GEEK SQUAD will Renew Today and $389.99 is about to be Debited from your account by Today. The Debited Amount will be reflected within the next 24. In case of any further clarifications or block the auto-renewal service please reach out Customer Help Center.
Customer ID: 239028916
Invoice Number: GSKBBW360AXV129
Description Quantity Unit Price Total
Geek Squad Best Buy Service (One Year Subscription) $389.99 $389.99
Sales Tax $0.00
If you didn’t authorize this Charge, you have 24 Hrs. To cancel & get an instant refund of your annual subscription, please contact our customer care: +1 (469) 297-2928
Geek-Squad™ Best Buy Customer Care
Subject: Thank you for your order Order No : #STR-P16
ORDER ID : STR-P16
Order Date :
Support Team : (844) 480-3111
Cancellation : (844) 870-3452
Thank you for remaining a part of our Geek Squad family. Geek Squad holds a very
strong reputation in the industry and as a goodwill gesture, we are not willing to
charge our customers this year for their auto-renewal.
This email is being sent to all the users whose auto-renewal was not stopped and
was charged by the automatic debit system.
Customer Care 24*7: (844) 480 3111
Account Type: Personal Home Subscription
Product:Geek Squad Internet Security
Current Plan:3 Years Subscription
Payment Mode: Auto Debit
Order Total: $399.99
Payment Status: Successful
This Subscription Will Auto-Renew Every 3 Years Unless You Turn It Off. No Later Than 24 hrs. Before The End Of The Subscription Period.
If you wish to cancel this subscription Contact our Support Team (844) 480-3111 (Toll-free) for Any Queries.
Geek Squad Device Security Entitlement only PC or Mac.
This email is being sent by Geek Squad as you have subscribed to our services.
Subject: Here’s Your INV ID No p#0077566329 Has been Activated!
Date: Aug 24, 2022
This email is in regard to letting you know that your computer software update will be renewed for another 3 Years.
Invoice Number INV2300203US9
Amount $359.99 USD
Discount $59.99 USD
Amount Total $300.00 USD
Customer Care: (209) 243-5596
In case you have any further query please call our customer care help line number.
We will be glad to assist you with. You have 48 hours to cancel the subscription else it may be renewed with 300.00 USD from the accounts associated with our records.
If the email received in your spam box asks the service desk to verify machine identity.
Please do not reply to this email. This mailbox is not monitored, and you will not receive a response.
If you call the phone numbers listed in these emails, scammers will ask you to install a program that gives them remote access to your computer. Using remote access, these experienced scammers rely on confidence tricks typically involving utilities built into Windows (eg. Event Viewer) to gain your trust and trick you into paying for “support” services or even steal credit card account information.
If you have received the fake Geek Squad email, we recommend deleting it and under no circumstances call these cybercriminals.
Is the Geek Squad email real?
No, and don’t panic. The Geek Squad email is a scam that tries to scare you into calling a tech support number. To make the email more credible, these scammers use fake invoice numbers, renewal dates, official logos, and promotional banners.
As you can imagine, the Geek Squad extortion email and anything it states is just a scam to try and scare you into paying the ransom.
What should I do now?
We recommend that you ignore the content of the Geek Squad email and delete it from your Inbox. However, if you have downloaded any attachments or clicked on any links from this email, or if you suspect that your computer might be infected with malware, you can follow the below guide to scan your device for malware and remove it for free.
Please perform all the steps in the correct order. If you have any questions or doubts at any point, stop and ask for our assistance.
- Remove Geek Squad malware from Windows
- Remove Geek Squad malware from Mac
- Remove Geek Squad malware from Android