The Geek Squad Subscription Renewal email is a scam that attempts to deceive you into believing you have placed an order for a one-year subscription or that your annual membership has been renewed. The email may contain an invoice or other documentation that appears to be legitimate, but it is important to note that these documents are not real and the email is not from Geek Squad.
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What is the Geek Squad Subscription Renewal email?
The Geek Squad Subscription Renewal email scam is an attempt to trick you into thinking you have ordered a one-year subscription or that your annual membership has been renewed. The email may include fake invoices or other documents that seem legitimate, but it’s important to remember that they are not real and the email is not from Geek Squad. The scam operates by trying to scare you into calling one of the listed numbers for supposed “support.” Once you call the number, the scammer may try to convince you to provide personal information or credit card details. It is important to remember that legitimate companies, such as Geek Squad, will never ask for personal or financial information via email or over the phone.
This is the text of the Geek Squad Subscription Renewal fake emails, including the grammatical and spelling errors:
Geek Squad Subscription Renewal INVOICE Geek United States
Geek Squad Subscription Renewal Inc. 7601 Penn Avenue, South Richmond, MN 55423 USA Toll Free Helpline 1(888) 632-2710
Items Quantity Price Amount Geek Drive Anti Drive 1 $349.85 $349.85 Total: $389.56 Amount Due (USD): $389.56
Notes and Termos & Condition Your Payment for Geek Anti Drive Services has been purchased. The charge of purchase will appear in your account in next 24-48 hours. To stop or unsubscribe call now to Geek Squad Tech Support at 1(855) 632-2710. If you did not Authorize this charge or would like to cancel the subscription call now at 1(888) 632-2710
Subtleties of your Recent Invoice: Item: Geek Anti Drive Receipt ID: SMKAY/587120 Installment Made By: Online Method of shipment: Not Updated Yet Kindly call us for more Info
Subject: Order Complete
Geek Squad Invoice No: GSKBBW360AXV129 Your Subscription with Geek Squad will Renew Today and $389.99 is about to be Debited from your account by Today. The Debited Amount will be reflected within the next 24. In case of any further clarifications or block the auto-renewal service please reach out Customer Help Center. Billed To Customer ID: 239028916 Invoice Number: GSKBBW360AXV129 Renewal Date: Description Quantity Unit Price Total Geek Squad Best Buy Service (One Year Subscription) $389.99 $389.99 Subtotal $389.99 Sales Tax $0.00 Total $389.99
If you didn’t authorize this Charge, you have 24 Hrs. To cancel & get an instant refund of your annual subscription, please contact our customer care: +1 (469) 297-2928
Sincerely, Geek-Squad™ Best Buy Customer Care
Subject: Thank you for your order Order No : #STR-P16
Geek Squad Order Date :
Support Team : (844) 480-3111 Cancellation : (844) 870-3452
Dear Member,
Thank you for remaining a part of our Geek Squad family. Geek Squad holds a very
strong reputation in the industry and as a goodwill gesture, we are not willing to
charge our customers this year for their auto-renewal.
This email is being sent to all the users whose auto-renewal was not stopped and
was charged by the automatic debit system.
Customer Care 24*7: (844) 480 3111
Product Description
Account Type: Personal Home Subscription
Quantity:1 Device
Product:Geek Squad Internet Security
Current Plan:3 Years Subscription
Renewal Date:
Payment Mode: Auto Debit
Order Total: $399.99
Payment Status: Successful
This Subscription Will Auto-Renew Every 3 Years Unless You Turn It Off. No Later Than 24 hrs. Before The End Of The Subscription Period.
If you wish to cancel this subscription Contact our Support Team (844) 480-3111 (Toll-free) for Any Queries.
Geek Squad Subscription Renewal Device Security Entitlement only PC or Mac.
Thank you,
Geek Squad
This email is being sent by Geek Squad as you have subscribed to our services.
Subject: Here’s Your INV ID No p#0077566329 Has been Activated!
Geek Squad
Notification
This email is in regard to letting you know that your computer software update will be renewed for another 3 Years.
Details
Invoice Number INV2300203US9 Amount $359.99 USD Discount $59.99 USD Amount Total $300.00 USD
Customer Care: (209) 243-5596
In case you have any further query please call our customer care help line number. We will be glad to assist you with. You have 48 hours to cancel the subscription else it may be renewed with 300.00 USD from the accounts associated with our records.
If the email received in your spam box asks the service desk to verify machine identity. Please do not reply to this email. This mailbox is not monitored, and you will not receive a response.
The above text is a phishing scam designed to steal your personal and financial information.
To protect yourself from this scam, it is crucial to be vigilant when receiving emails that appear to be from a legitimate company. Be sure to check the sender’s email address and the content of the email to ensure that it is legitimate. If you are unsure, it is always best to reach out to the company directly through their official website or customer service number.
It is also worth noting that Geek Squad is a subsidiary of Best Buy, a well-known American multinational consumer electronics corporation, if you encounter this type of scam and you are a Best Buy customer, you can contact Best Buy directly and report the scam email.
Is the Geek Squad Subscription Renewal email real?
No, and don’t panic. The Geek Squad Subscription Renewal email is a scam that tries to trick you into clicking on a link or opening an attachment. To make the email more credible, these scammers use fake invoice numbers, renewal dates, official logos, and promotional banners.
Here are signs that this email is a scam, even though it looks like it comes from a company you know — and even uses the company’s logo in the header:
A generic greeting is used in place of a name (eg. “customer,” “account holder,” or “dear”).
The sender’s email address is not associated with a legitimate domain name
The email invites you to click on a link to resolve an issue. Most reputable organizations will not ask users to disclose sensitive information (e.g. credit card numbers) by clicking on a link.
There is a time limit or uncharacteristic sense of urgency
Poor grammar, spelling, and sentence structure may hint that an email is not from a reputable source.
While real companies might communicate with you by email, legitimate companies won’t email or text message you with a link to login or update your account. Phishing emails can often have real consequences for people who give scammers their information, including identity theft.
Is the Geek Squad Subscription Renewal email real?
No, and don’t panic. The Geek Squad Subscription Renewal email is a scam that tries to scare you into calling a tech support number. To make the email more credible, these scammers use fake invoice numbers, renewal dates, official logos, and promotional banners.
What should I do now?
We recommend that you ignore the content of the fake Geek Squad Subscription Renewal email and delete it from your Inbox. If you have downloaded any attachments or clicked on any links from this email, or if you suspect that your computer might be infected with malware, you can follow the below steps to scan your device for malware with Malwarebytes and remove it for free.
Check if you’re device is infected with malware
The Geek Squad Subscription Renewal emails may contain malware within the attachments or links that appear in the body of the email. By interacting with the malware — for example, opening or downloading an attachment that contains a malicious payload — the user may unknowingly infect their device or network, enabling attackers to gain access to protected applications and data.
To check your computer or phone for Trojans, browser hijackers, or other malware and remove them for free, you run a scan with Malwarebytes Free.
Malwarebytes can run on Windows, Mac, and Android devices. Depending on which operating system is installed on the device you’re trying to run a Malwarebytes scan, please click on the tab below and follow the displayed steps.
Malwarebytes For WindowsMalwarebytes For MacMalwarebytes For Android
Scan your computer with Malwarebytes for Windows to remove malware
Malwarebytes is one of the most popular and most used anti-malware software for Windows, and for good reasons. It is able to destroy many types of malware that other software tends to miss, without costing you absolutely nothing. When it comes to cleaning up an infected device, Malwarebytes has always been free and we recommend it as an essential tool in the fight against malware.
Download Malwarebytes for Windows.
You can download Malwarebytes by clicking the link below.
When Malwarebytes has finished downloading, double-click on the MBSetup file to install Malwarebytes on your computer. In most cases, downloaded files are saved to the Downloads folder.
You may be presented with a User Account Control pop-up asking if you want to allow Malwarebytes to make changes to your device. If this happens, you should click “Yes” to continue with the Malwarebytes installation.
Follow the on-screen prompts to install Malwarebytes.
When the Malwarebytes installation begins, you will see the Malwarebytes setup wizard which will guide you through the installation process. The Malwarebytes installer will first ask you what type of computer are you installing this program on, click either Personal Computer or Work Computer.
On the next screen, click “Install” to install Malwarebytes on your computer.
When your Malwarebytes installation completes, the program opens the Welcome to Malwarebytes screen.
Click on “Scan”.
Malwarebytes is now installed on your computer, to start a scan click on the “Scan” button. Malwarebytes will automatically update the antivirus database and start scanning your computer for malicious programs.
Wait for the Malwarebytes scan to complete.
Malwarebytes will now scan your computer for browser hijackers and other malicious programs. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
Click on “Quarantine”.
When the Malwarebytes scan is finished scanning it will show a screen that displays any malware, adware, or potentially unwanted programs that it has detected. To remove the adware and other malicious programs that Malwarebytes has found, click on the “Quarantine” button.
Restart computer.
Malwarebytes will now remove all the malicious files and registry keys that it has found. To complete the malware removal process, Malwarebytes may ask you to restart your computer.
Your computer should now be free of trojans, adware, browser hijackers, and other malware.
If your current antivirus allowed this malicious program on your computer, you may want to consider purchasing Malwarebytes Premium to protect against these types of threats in the future. If you are still having problems with your computer after completing these instructions, then please follow one of the steps:
Scan your computer with Malwarebytes for Mac to remove malware
Malwarebytes for Mac is an on-demand scanner that can destroy many types of malware that other software tends to miss without costing you absolutely anything. When it comes to cleaning up an infected device, Malwarebytes has always been free, and we recommend it as an essential tool in the fight against malware.
Download Malwarebytes for Mac.
You can download Malwarebytes for Mac by clicking the link below.
When Malwarebytes has finished downloading, double-click on the setup file to install Malwarebytes on your computer. In most cases, downloaded files are saved to the Downloads folder.
Follow the on-screen prompts to install Malwarebytes.
When the Malwarebytes installation begins, you will see the Malwarebytes for Mac Installer which will guide you through the installation process. Click “Continue“, then keep following the prompts to continue with the installation process.
When your Malwarebytes installation completes, the program opens to the Welcome to Malwarebytes screen. Click the “Get started” button.
Select “Personal Computer” or “Work Computer”.
The Malwarebytes Welcome screen will first ask you what type of computer are you installing this program, click either Personal Computer or Work Computer.
Click on “Scan”.
To scan your computer with Malwarebytes, click on the “Scan” button. Malwarebytes for Mac will automatically update the antivirus database and start scanning your computer for malware.
Wait for the Malwarebytes scan to complete.
Malwarebytes will scan your computer for adware, browser hijackers, and other malicious programs. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
Click on “Quarantine”.
When the scan has been completed, you will be presented with a screen showing the malware infections that Malwarebytes has detected. To remove the malware that Malwarebytes has found, click on the “Quarantine” button.
Restart computer.
Malwarebytes will now remove all the malicious files that it has found. To complete the malware removal process, Malwarebytes may ask you to restart your computer.
Your Mac should now be free of adware, browser hijackers, and other malware.
If your current antivirus allowed a malicious program on your computer, you might want to consider purchasing the full-featured version of Malwarebytes Anti-Malware to protect against these types of threats in the future. If you are still experiencing problems while trying to remove a malicious program from your computer, please ask for help in our Mac Malware Removal Help & Support forum.
Scan your phone with Malwarebytes for Android to remove malware
Malwarebytes for Android automatically detects and removes dangerous threats like malware and ransomware so you don’t have to worry about your most-used device being compromised. Aggressive detection of adware and potentially unwanted programs keeps your Android phone or tablet running smooth.
Download Malwarebytes for Android.
You can download Malwarebytes for Android by clicking the link below.
In the Google Play Store, tap “Install” to install Malwarebytes for Android on your device.
When the installation process has finished, tap “Open” to begin using Malwarebytes for Android. You can also open Malwarebytes by tapping on its icon in your phone menu or home screen.
Follow the on-screen prompts to complete the setup process
When Malwarebytes will open, you will see the Malwarebytes Setup Wizard which will guide you through a series of permissions and other setup options. This is the first of two screens that explain the difference between the Premium and Free versions. Swipe this screen to continue. Tap on “Got it” to proceed to the next step. Malwarebytes for Android will now ask for a set of permissions that are required to scan your device and protect it from malware. Tap on “Give permission” to continue. Tap on “Allow” to permit Malwarebytes to access the files on your phone.
Update database and run a scan with Malwarebytes for Android
You will now be prompted to update the Malwarebytes database and run a full system scan.
Click on “Update database” to update the Malwarebytes for Android definitions to the latest version, then click on “Run full scan” to perform a system scan.
Wait for the Malwarebytes scan to complete.
Malwarebytes will now start scanning your phone for adware and other malicious apps. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
Click on “Remove Selected”.
When the scan has been completed, you will be presented with a screen showing the malware infections that Malwarebytes for Android has detected. To remove the malicious apps that Malwarebytes has found, tap on the “Remove Selected” button.
Restart your phone.
Malwarebytes for Android will now remove all the malicious apps that it has found. To complete the malware removal process, Malwarebytes may ask you to restart your device.
Your phone should now be free of adware, browser hijackers, and other malware.
If your current antivirus allowed a malicious app on your phone, you may want to consider purchasing the full-featured version of Malwarebytes to protect against these types of threats in the future. If you are still having problems with your phone after completing these instructions, then please follow one of the steps:
Restore your phone to factory settings by going to Settings > General management > Reset > Factory data reset.
Here are 10 basic security tips to help you avoid malware and protect your device:
Use a good antivirus and keep it up-to-date.
It's essential to use a good quality antivirus and keep it up-to-date to stay ahead of the latest cyber threats. We are huge fans of Malwarebytes Premium and use it on all of our devices, including Windows and Mac computers as well as our mobile devices. Malwarebytes sits beside your traditional antivirus, filling in any gaps in its defenses, and providing extra protection against sneakier security threats.
Keep software and operating systems up-to-date.
Keep your operating system and apps up to date. Whenever an update is released for your device, download and install it right away. These updates often include security fixes, vulnerability patches, and other necessary maintenance.
Be careful when installing programs and apps.
Pay close attention to installation screens and license agreements when installing software. Custom or advanced installation options will often disclose any third-party software that is also being installed. Take great care in every stage of the process and make sure you know what it is you're agreeing to before you click "Next."
Install an ad blocker.
Use a browser-based content blocker, like AdGuard. Content blockers help stop malicious ads, Trojans, phishing, and other undesirable content that an antivirus product alone may not stop.
Be careful what you download.
A top goal of cybercriminals is to trick you into downloading malware—programs or apps that carry malware or try to steal information. This malware can be disguised as an app: anything from a popular game to something that checks traffic or the weather.
Be alert for people trying to trick you.
Whether it's your email, phone, messenger, or other applications, always be alert and on guard for someone trying to trick you into clicking on links or replying to messages. Remember that it's easy to spoof phone numbers, so a familiar name or number doesn't make messages more trustworthy.
Back up your data.
Back up your data frequently and check that your backup data can be restored. You can do this manually on an external HDD/USB stick, or automatically using backup software. This is also the best way to counter ransomware. Never connect the backup drive to a computer if you suspect that the computer is infected with malware.
Choose strong passwords.
Use strong and unique passwords for each of your accounts. Avoid using personal information or easily guessable words in your passwords. Enable two-factor authentication (2FA) on your accounts whenever possible.
Be careful where you click.
Be cautious when clicking on links or downloading attachments from unknown sources. These could potentially contain malware or phishing scams.
Don't use pirated software.
Avoid using Peer-to-Peer (P2P) file-sharing programs, keygens, cracks, and other pirated software that can often compromise your data, privacy, or both.
To avoid potential dangers on the internet, it's important to follow these 10 basic safety rules. By doing so, you can protect yourself from many of the unpleasant surprises that can arise when using the web.
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Meet Stelian Pilici
Stelian is the founder and owner of MalwareTips. He is an expert in malware removal and computer forensics and is active in online anti-malware communities where he conducts research on new malware threats.
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