Remove “Managed by your organization” Chrome Extension from Windows

This guide teaches you how to remove “Managed by your organization” from Google Chrome for free by following easy step-by-step instructions.

If you are seeing the “Managed by your organization” text when you open the Chrome browser’s men, then your browser is most likely infected with a browser hijacker or adware.

Image: Managed by your organization - Chrome policy
Image: Managed by your organization – Chrome policy

What is “Managed by your organization” in Google Chrome?

The “Managed by your organization” policy is a legitimate tool that allows administrators to create policies that control how the Chrome browser operates on a computer. These policies are designed to make it easier for admins to manage the Chrome settings for all users in their organization.
the browser will now display this message whenever a group policy is configured for the browser.
Unfortunately, when it comes to Home users, malware programs are using this method to force extensions to be installed on Windows and Mac computers knowing that it will be difficult to remove. The reason why they are doing this is that because the malicious Chrome extension that is forcefully installed by group policies cannot be removed or disabled via Chrome’s Extensions page. When a user tries to right-click on the extension to remove it, the normal “Remove” option will not be available and instead, the Chrome user will see a dimmed out message that states “Managed by your organization”.

Why am I seeing the “Managed by your organization” text in Google Chrome?

You are seeing the “Managed by your organization” notice because your computer is either infected with a malicious program or you’re using a computer that is part of a business network.

This guide was written to help users remove malware from their devices, so if you’re using a computer that is part of a business network, you should talk with the administrator about the policies that are set on it.

When it comes to adware or browser hijackers, these malicious programs are bundled with other free software that you download off of the Internet. Unfortunately, some free downloads do not adequately disclose that other software will also be installed and you may find that you have installed adware without your knowledge.
Here are a few typical signs that you have adware or browser hijacker on your computer:

  • You see the “Managed by your organization” notice when you open your browser menu.
  • Advertisements appear in places they shouldn’t be.
  • Your web browser’s homepage has mysteriously changed without your permission.
  • Your web browser’s search engine has mysteriously changed without your permission.
  • Web pages that you typically visit are not displaying properly.
  • Website links redirect to sites different from what you expected.
  • Browser popups appear which recommend fake updates or other software.
  • Other unwanted programs might get installed without your knowledge.

You should always pay attention when installing software because often, a software installer includes optional installs. Be very careful what you agree to install.
Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don’t trust.

To check your computer for adware and remove it for free, please use the guide below.

Remove “Managed by your organization” from Chrome (Windows Guide)

The below instructions are for Windows users, however, we also have a Mac Guide which should help clean up your device.

This malware removal guide may appear overwhelming due to the number of steps and numerous programs that are being used. We have only written it this way to provide clear, detailed, and easy-to-understand instructions that anyone can use to remove malware for free.
Please perform all the steps in the correct order. If you have any questions or doubt at any point, stop and ask for our assistance.

To remove the “Managed by your organization” Chrome malware, follow these steps:


STEP 1: Remove the “Managed by your organization” policies from Chrome

In this first step, we will open the Command Prompt as Administrator and run commands to remove browser policies.

  1. Open Command Prompt as Administrator.

    Close Google Chrome, then click on Start, type “command“, and you’ll see “Command Prompt” listed as the main result. Right-click that result and choose “Run as administrator“.
    Open Command Prompt as Admin

  2. Enter the commands to remove browser policies.

    In the Command Prompt window, type or copy/paste each of the below commands. Press “Enter” after each of the below commands.

    • rd /S /Q “%WinDir%\System32\GroupPolicyUsers
    • rd /S /Q “%WinDir%\System32\GroupPolicy
    • gpupdate /force

    Reset Group policy Windows

    You should see the following notifications after the above commands are performed successfully:

    User Policy update has completed successfully.
    Computer Policy update has completed successfully

    Group policy reset Windows 10

    Now, we can open Google Chrome and remove the malicious browser extensions and scan the computer for malware.

STEP 2: Remove the malicious browser extensions from Google Chrome

In this second step, we will manually remove the malicious browser extensions and change back to default the browser settings.

  1. Remove the malicious extensions.

    In the top right corner, click on Chrome’s main menu button, represented by three vertical dots. When the drop-down menu appears, click on “More tools“, then click on “Extensions“.

    Go to Extensions and remove Yssads.ddc.com

    The “Extensions” screen will be displayed with a list of all the extensions installed on Chrome. Scroll through the list until you find the “Managed by your organization” extension, and then click on “Remove” to remove it. If the “Managed by your organization” policy will still not allow you to remove it, then continue with the next steps from this guide.

    Remove the Yssads.ddc.com from Chrome

  2. Change the search engine from Yssads.ddc.com to Google.

    In the top right corner, click on Chrome’s main menu button, represented by three vertical dots. When the drop-down menu appears, click on “Settings“.
    Open the Settings menu

    On the left side of the window, click on “Search engine“, then click “Manage search engines…“. In the opened list find Google Search, click the three vertical dots and select “Make default

    Find malicious entry and remove it as default search engine

  3. Check the homepage and new tab settings.

    In the top right corner, click on Chrome’s main menu button, represented by three vertical dots. When the drop-down menu appears, click on “Settings“.
    Open the Settings menu

    In the “On startup” section, disable all browser extension, then select “Open the New Tab page” as your preferred setting.
    Remove Yssads.ddc.com as startup page

If your browser is still being redirected unwanted site after you’ve performed the above steps, we strongly recommend resetting Google Chrome to its default settings. To do this, type “chrome://settings/resetProfileSettings” in your browser URL bar, then click on “Reset settings“.

STEP 3: Uninstall the malicious programs from Windows

In this third step, we will check if any malicious programs are installed on your computer. Sometimes browser hijackers can have usable Uninstall entries that can be used to remove these programs.

Windows 10

  1. Open the “Settings” menu.

    Click the Start button on the taskbar, then select “Settings” (gear icon).
    Windows 10: Click the Start button then click on Settings

  2. Click on “Apps”, then on “Apps and Features”.

    When the “Windows Settings” window opens, click on “Apps“. By default, it should open “Apps and Features” but if it doesn’t, select it from the list on the left.

    Windows 10: Click on Apps

  3. Find the malicious program and uninstall it.

    The “Apps and Features” screen will be displayed with a list of all the programs installed on your computer. Scroll through the list until you find the malicious program, then click to highlight it, then click the “Uninstall” button.

    Look out for any suspicious program that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine program.

    Here are some known malicious programs: Eco Search, Search Power+, APP+, Smash APP+, PDFPoof, BatBitRst, MessengerNow, SearchAd, MyPrintableCoupons, Reading Cursors, ProMediaConverter, PDFOnline-express, See Scenic Elf, Clickware, Easy Speedtest, or WebDiscover.

    The malicious program may have a different name on your computer. If you cannot find any malicious programs on your computer, you can continue with the second step from this guide.

    Windows 10: Uninstall malicious programs from Windows

  4. Follow the on-screen prompts to uninstall the program.

    In the next message box, confirm the uninstall process by clicking on Uninstall, then follow the prompts to uninstall the program.
    Make sure to read all of the prompts carefully, because some malicious programs try to sneak things in hoping that you won’t read closely.
    Windows 10: Complete the uninstall process

Windows 8

  1. Go to “Program and Features”.

    Right-click on the Start button in the taskbar, then select “Programs and Features”. This will take you directly to your list of installed programs.
    Right click on Start and select Programs and Features

  2. Find the malicious program and uninstall it.

    The “Programs and Features” screen will be displayed with a list of all the programs installed on your computer. Scroll through the list until you find the malicious program, then click to highlight it, then click the “Uninstall” button that appears on the top toolbar.

    Look out for any suspicious program that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine program.

    Here are some known malicious programs: PDFPoof, BatBitRst, MessengerNow, SearchAd, MyPrintableCoupons, Reading Cursors, ProMediaConverter, PDFOnline-express, See Scenic Elf, Clickware, Easy Speedtest, or WebDiscover.

    The malicious program may have a different name on your computer. If you cannot find any malicious programs on your computer, you can continue with the next step from this guide.

    Select the malicious program then click on Uninstall

  3. Follow the on-screen prompts to uninstall the program.

    In the next message box, confirm the uninstall process by clicking on Yes, then follow the prompts to uninstall the program. Make sure to read all of the prompts carefully, because some malicious programs try to sneak things in hoping that you won’t read closely.

Windows 7

  1. Open the “Control Panel”.

    Click on the “Start” button, then click on “Control Panel“.
    Windows 7 go to Control Panel

  2. Click on “Uninstall a Program”.

    When the “Control Panel” appears, click on “Uninstall a Program” from the Programs category.
    Select Uninstall a program from Control Panel

  3. Find the malicious program and uninstall it.

    The “Programs and Features” screen will be displayed with a list of all the programs installed on your computer. Scroll through the list until you find the malicious program, then click to highlight it, then click the “Uninstall” button that appears on the top toolbar.

    Look out for any suspicious program that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine program.

    Here are some known malicious programs: PDFPoof, BatBitRst, MessengerNow, SearchAd, MyPrintableCoupons, Reading Cursors, ProMediaConverter, PDFOnline-express, See Scenic Elf, Clickware, Easy Speedtest, or WebDiscover.

    The malicious program may have a different name on your computer. If you cannot find any malicious programs on your computer, you can continue with the next step from this guide.

    Uninstall malicious programs from Windows 7

  4. Follow the on-screen prompts to uninstall the program.

    In the next message box, confirm the uninstall process by clicking on Yes, then follow the prompts to uninstall the program. Make sure to read all of the prompts carefully, because some malicious programs try to sneak things in hoping that you won’t read closely.


STEP 4: Use Malwarebytes Free to remove “Managed by your organization” Chrome malware

Now, we will download, install and run a scan with Malwarebytes Anti-Malware to remove browser hijackers, adware, and other malware from your computer.

Malwarebytes Free is one of the most popular and most used anti-malware software for Windows, and for good reasons. It is able to destroy many types of malware that other software tends to miss, without costing you absolutely nothing. When it comes to cleaning up an infected device, Malwarebytes has always been free and we recommend it as an essential tool in the fight against malware.

  1. Download Malwarebytes Free.

    You can download Malwarebytes by clicking the link below.

    MALWAREBYTES DOWNLOAD LINK
    (The above link will open a new page from where you can download Malwarebytes)
  2. Double-click on the Malwarebytes setup file.

    When Malwarebytes has finished downloading, double-click on the MBSetup file to install Malwarebytes on your computer. In most cases, downloaded files are saved to the Downloads folder.

    Double-click on MBSetup installer to install Malwarebytes
    You may be presented with an User Account Control pop-up asking if you want to allow Malwarebytes to make changes to your device. If this happens, you should click “Yes” to continue with the Malwarebytes installation.
    Windows asking for permission to run the Malwarebytes installer

  3. Follow the on-screen prompts to install Malwarebytes.

    When the Malwarebytes installation begins, you will see the Malwarebytes setup wizard which will guide you through the installation process. The Malwarebytes installer will first ask you on what type of computer are you installing this program, click either Personal Computer or Work Computer.
    Malwarebytes setup: Click on Personal Computer step 1

    On the next screen, click “Install” to install Malwarebytes on your computer.
    Malwarebytes Setup: Click on Install

    When your Malwarebytes installation completes, the program opens to the Welcome to Malwarebytes screen. Click the “Get started” button.

  4. Select “Use Malwarebytes Free”.

    After installing Malwarebytes, you’ll be prompted to select between the Free and the Premium version. The Malwarebytes Premium edition includes preventative tools like real-time scanning and ransomware protection, however, we will use the Free version to clean up the computer.
    Click on “Use Malwarebytes Free“.
    Click on Use Malwarebytes Free to continue with the install

  5. Click on “Scan”.

    To scan your computer with Malwarebytes, click on the “Scan” button. Malwarebytes will automatically update the antivirus database and start scanning your computer for “Managed by your organization” Chrome malware.
    Click on Scan button

  6. Wait for the Malwarebytes scan to complete.

    Malwarebytes will scan your computer for “Managed by your organization” Chrome malware and other malicious programs. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
    Malwarebytes scanning for malicious programs

  7. Click on “Quarantine”.

    When the scan has completed, you will be presented with a screen showing the malware infections that Malwarebytes has detected. To remove the “Managed by your organization” Chrome malware and other malicious programs that Malwarebytes has found, click on the “Quarantine” button.
    Review the malicious programs and click on Quarantine to remove Managed by your organization Pop-up Scam

  8. Restart computer.

    Malwarebytes will now remove all the malicious files and registry keys that it has found. To complete the malware removal process, Malwarebytes may ask you to restart your computer.
    Malwarebytes requesting to restart computer to complete the Managed by your organization Pop-up Scam removal process
    When the malware removal process is complete, you can close Malwarebytes and continue with the rest of the instructions.


STEP 5: Use AdwCleaner to remove the “Managed by your organization” Chrome policies

In this fifth step, we will install AdwCleaner and change its default settings to remove the Chrome browser policies. While we’ve already run a similar command in the first step, we will use AdwCleaner to perform another check.

AdwCleaner is a free popular on-demand scanner which can detect and remove malware that even the most well-known anti-virus and anti-malware applications fail to find. This on-demand scanner includes a lot of tools that can be used to fix side-effects of adware and browser hijackers.

  1. Download AdwCleaner.

    You can download AdwCleaner by clicking the link below.

    ADWCLEANER DOWNLOAD LINK
    (The above link will open a new web page from where you can download AdwCleaner)
  2. Double-click on the setup file.

    Double-click on the file named “adwcleaner_x.x.x.exe” to start AdwCleaner. In most cases, downloaded files are saved to the Downloads folder.
    AdwCleaner Setup File
    You may be presented with a User Account Control dialog asking you if you want to run this file. If this happens, you should click “Yes” to continue with the installation.
    AdwCleaner and Windows User Account Control Pop-up

  3. Enable “Reset Chrome policies”.

    When AdwCleaner starts, on the left side of the window, click on “Settings” and then then enable “Reset Chrome policies“.
    Enable Reset Chrome policies

  4. Click on “Scan Now”.

    On the left side of the window, click on “Dashboard” and then click “Scan Now” to perform a system scan.
    AdwCleaner Scan Now button

  5. Wait for the AdwCleaner scan to complete.

    AdwCleaner will now scan your computer for “Managed by your organization” Chrome malware. This process can take a few minutes.
    AdwCleaner Scanning for malicious policies virus

  6. Click on “Clean & Repair”.

    When AdwCleaner has finished it will display a list of all the malware that the program found. Click on the “Clean & Repair” button to remove the “Managed by your organization” browser extensions and other malicious programs from your computer.
    Click Clean to remove malicious policies

  7. Click on “Clean & Restart Now”

    When the malware removal process is complete, AdwCleaner may need to restart your device. Click on the “Clean & Restart Now” button to finish the removal process.
    Click Clean & Restart Now to remove malicious policies virus
    When the process is complete, you can close Adwcleaner and continue with the rest of the instructions.


STEP 6: Use HitmanPro to scan and clean computer from “Managed by your organization” malware

In this last step, we will use another free on-demand scanner to verify that the computer is malware-free.

HitmanPro is a second opinion scanner that takes a unique cloud-based approach to malware scanning. HitmanPro scans the behavior of active files and also files in locations where malware normally resides for suspicious activity. If it finds a suspicious file that’s not already known, HitmanPro sends it to its clouds to be scanned by two of the best antivirus engines today, which are Bitdefender and Kaspersky.

Although HitmanPro is shareware and costs $24.95 for 1 year on 1 PC, there is actually no limit in scanning. The limitation only kicks in when there is a need to remove or quarantine detected malware by HitmanPro on your system and by then, you can activate the one-time 30-days trial to enable the cleanup.

  1. Download HitmanPro.

    You can download HitmanPro by clicking the link below.

    HITMANPRO DOWNLOAD LINK
    (The above link will open a new web page from where you can download HitmanPro)
  2. Install HitmanPro.

    When HitmanPro has finished downloading, double-click on “hitmanpro.exe” (for 32-bit versions of Windows) or “hitmanpro_x64.exe” (for 64-bit versions of Windows) to install this program on your PC. In most cases, downloaded files are saved to the Downloads folder.
    Double-click on the HitmanPro setup file - Help Guide
    You may be presented with an User Account Control pop-up asking if you want to allow HitmanPro to make changes to your device. If this happens, you should click “Yes” to continue with the installation.
    Windows asking for permissions to run the HitmanPro setup file - Help Guide

  3. Follow the on-screen prompts.

    When HitmanPro starts you will be presented with the start screen as shown below. Click on the “Next” button to perform a system scan.

    Click Next to install HitmanPro

    HitmanPro final installer screen

  4. Wait for the HitmanPro scan to complete.

    HitmanPro will now begin to scan your computer for “Managed by your organization” Chrome malware and other malicious programs. This process will take a few minutes.
    HitmanPro while scanning for malware - Help Guide

  5. Click on “Next”.

    When HitmanPro has finished the scan, it will display a list of all the malware that the program has found. Click on the “Next” button to remove the “Managed by your organization” Chrome malware and other malicious programs.
    HitmanPro scan summary. Click Next to remove Managed by your organization pop-up ads

  6. Click on “Activate free license”.

    Click on the “Activate free license” button to begin the free 30 days trial and remove all the malicious files from your PC.
    Activate the free HitmanPro license keyEnter your email to complete the HitmanPro activation - Help Guide



Your computer should now be free of the “Managed by your organization” malicious program. If your current antivirus allowed this malicious program on your computer, you may want to consider purchasing the full-featured version of Malwarebytes Anti-Malware to protect against these types of threats in the future.
If you are still having problems with your computer after completing these instructions, then please follow one of the steps:

If we have managed to help you, please share this guide to help others.

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