Removal guide Scam Alerts

Remove Win 7 Defender virus (Removal Instructions)

By Stelian5 min read

Win 7 Defender is a computer virus,which pretends to be a legitimate security program and claims that malware has been detected on your computer,however if you try to remove these infections,it will state that you need to buy this product before being able to do so.
Apart from the bogus scan results,Win 7 Defender will display other fake security alerts that are designed to think that your data is at risk or that your computer is severely infected.These messages include:

System Security Alert
Vulnerabilities found
Background scan for security breaches was finished. Serious issues were detected. Safeguard your system against exploits, malware and viruses right now by activating Proactive Defense.
System Security Alert
Unknown program is scanning your system registry right now! Identity theft detected.

In reality, none of the reported issues are real, and are only used to scare you into buying Win 7 Defender and stealing your personal financial information.

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As part of its self-defense mechanism,Win 7 Defender has disabled the Windows system utilities, including the Windows  Task Manager and Registry Editor,and will block you from running certain programs that could lead to its removal.
Further more,this rogue antivirus has modified your Windows files associations and now,whenever you are trying to any programs that have a .exe extension ,Win 7 Defender it will display a bogus notification in which will report that the file is infected,in an attempt to scare you.The text of this alert is:

Win 7 Defender Firewall Alert
Firefox.exe is infected with Trojan-Clicker.Js.Agent.op. Private data can be stolen by third parties, including credit card details and passwords.

If your computer is infected with Win 7 Defender,then you are seeing this screens:
Image of Win 7 Defender

Win 7 Defender malware

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Image of Win 7 Defender Firewall Alert
Win 7 Defender is a scam and you should ignore any alerts that this malicious software might generate.
Under no circumstance should you buy this rogue security software as this could lead to identity theft,and if you have, you should contact your bank and dispute the charge stating that the program is a scam and a computer virus.

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Win 7 Defender – Virus Removal Instructions

STEP 1: Remove Win 7 Defender malicious files with Malwarebytes Anti-Malware

Malwarebytes Chameleon technologies will allow us to install and run a Malwarebytes Anti-Malware scan without being blocked by Win 7 Defender.
This infection will not allow you to open your web browser, so you’ll need to right click on the Internet Explorer’s icon or any other browser’s icon, and select Run As (Windows XP) or Run as Administrator (Windows Vista, 7 and 8).This should allow you to open your web browser, so that you’ll be able to download Malwarebytes from the below link.
If you still can’t open your web browser, you’ll need to download this registry fix on a clean computer and then transfer the program to the infected computer. You can transfer the files via a CD/DVD, external drive, or USB flash drive.

  1. Download Malwarebytes Chameleon  from the below link, and extract it to a folder in a convenient location.
    Download Malwarebytes ChameleonOpens the download page in a new tab.
    [Image: Extract Malwarebytes Chameleon utility]
  2. Make certain that your infected computer is connected to the internet and then open the Malwarebytes Chameleon folder, and double-click on the svchost.exe file.
    [Image: Double click  on svchost.exe]
    IF Malwarebytes Anti-Malware will not start, double-click on the other renamed files until you find one will work, which will be indicated by a black DOS/command prompt window.
  3. Follow the onscreen instructions to press a key to continue and Chameleon will proceed to download and install Malwarebytes Anti-Malware for you.
    Malwarebytes Chameleon press key
  4. Once it has done this, it will update Malwarebytes Anti-Malware, and you’ll need to click OK when it says that the database was updated successfully.
    Malwarebytes Chameleon updating its database
  5. Malwarebytes Anti-Malware will now attempt to kill all the malicious process associated with Win 7 Defender.Please keep in mind that this process can take up to 10 minutes, so please be patient.
    Malwarebytes Chameleon killing malware
  6. Next, Malwarebytes Anti-Malware will automatically open and perform a Quick scan for Win 7 Defender malicious files as shown below.
    [Image: Malwarebytes Anti-Malware scanning for Win 7 Defender]
  7. Upon completion of the scan, click on Show Result
    [Image: Malwarebytes Anti-Malware scan results]
  8. You will now be presented with a screen showing you the malware infections that Malwarebytes Anti-Malware has detected.
    Make sure that everything is Checked (ticked),then click on the Remove Selected button.
    [Image:Malwarebytes removing virus]
  9. After your computer restarts, open Malwarebytes Anti-Malware and perform a Full System scan to verify that there are no remaining threats

STEP 2: Remove Win 7 Defender rootkit with HitmanPro

In some cases,Win 7 Defender will also install a rootkit on victims computer.To remove this rootkit we will use HitmanPro.

  1. Download HitmanPro from the below link,then double click on it to start this program.
    Download HitmanProOfficial Sophos download. Free scan, free 30-day trial to remove threats.
    IF you are experiencing problems while trying to start HitmanPro, you can use the Force Breach mode.To start HitmanPro in Force Breach mode, hold down the left CTRL-key when you start HitmanPro and all non-essential processes are terminated, including the malware process. (How to start HitmanPro in Force Breach mode – Video)
  2. HitmanPro will start and you’ll need to follow the prompts (by clicking on the Next button) to start a system scan with this program.
    HitmanPro scanner
    HitmanPro installation
  3. HitmanPro will start scanning your computer for Win 7 Defender malicious files as seen in the image below.
    HitmanPro scan after Win 7 Defender
  4. Once the scan is complete,you’ll see a screen which will display all the infected files that this utility has detected, and you’ll need to click on Next to remove this malicious files.
    HitmanPro scan results
  5. Click Activate free license to start the free 30 days trial and remove all the malicious files from your computer.
    HitmanPro 30 days activation button

STEP 3: Double check for any left over infections with Emsisoft Emergency Kit

  1. You can download Emsisoft Emergency Kit from the below link,then extract it to a folder in a convenient location.
    Download Emsisoft Emergency KitOpens the download page in a new tab.
  2. Open the Emsisoft Emergency Kit folder and double click EmergencyKitScanner.bat, then allow this program to update itself.
    EmergencyKitScanner.bat file
  3. After the Emsisoft Emergency Kit has update has completed,click on the Menu tab,then select Scan PC.
    Emsisoft Emergency Kit scan tab
  4. Select Smart scan and click on the SCAN button to search for Win 7 Defender malicious files.
    Emsisoft Emergency Kit smart scan
  5. When the scan will be completed,you will be presented with a screen reporting which malicious files has Emsisoft detected on your computer, and you’ll need to click on Quarantine selected objects to remove them.
    Emsisoft Emergency Kit removing malware

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If you are still experiencing problems while trying to remove Win 7 Defender from your machine, please start a new thread in our Malware Removal Assistance forum.

Finish the cleanup. Keep protection on.

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29 comments

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Discussion

  1. steven

    I run my own local computer repair shop.I repair both hardware and other operating systems related issues, however most of my business is malware related problems.

    ME TOO !!!!! in cb/Omaha neb area

    1st time in years I had to search 4 help to clean a mackine
    had win7 2013 plus virus…. wouldn’t let me backdoor in with cmd safe mode to remove it
    i was surprized….thanks for the new tools.

    You know win7 needs a hardening program…. no changes to os while running ….to change shut down ….restart….enter key …make ckanges …lock code restart

    like old ms steady state only better!
    steve

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Written by

Stelian

Stelian leverages over a decade of cybersecurity expertise to lead malware analysis and removal, uncover scams, and educate people. His experience provides insightful analysis and valuable perspective.

61,116 articlesWriting since 2011
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