Removal guide Adware

How to remove Start.MySearchDial.com redirect (Virus Help Guide)

By Stelian8 min read

Start.mysearchdial.com is a browser hijacker that is bundled with other free software that you download off of the Internet. When installed this browser hijacker it will set the homepage and search engine for your web browser to http://start.mysearchdial.com.

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Start.mysearchdial.com redirect virus
The Start.mysearchdial.com browser hijacker is commonly bundled with other free programs that you download off of the Internet. Unfortunately, some free downloads do not adequately disclose that other software will also be installed and you may find that you have installed Start.mysearchdial.com without your knowledge.

When the Start.mysearchdial.com browser hijacker is installed on a PC, common symptoms include:

  • Changing the web browser’s default homepage to Start.mysearchdial.com
  • Changing the browser’s search provider, built-in search box to http://Start.mysearchdial.com/
  • Ability to modify the ‘new tab’ functionality to launch the modified search portal page
  • Loads into the web browser via an extension or add-on

You may also see in the browser status bar the following messages: “Waiting for Start.mysearchdial.com”, “Transferring data from Start.mysearchdial.com”, “Looking up Start.mysearchdial.com”, “Read Start.mysearchdial.com”, “Connected to Start.mysearchdial.com”.

You should always pay attention when installing software because often, a software installer includes optional installs, such as this Start.mysearchdial.com browser hijacker. Be very careful what you agree to install.
Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don’t trust.
The below instructions are for Windows users, however we also have an Android guide and a Mac OS guide which should help clean up your device.
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How to remove Start.mysearchdial.com Redirect (Removal Guide)

This malware removal guide may appear overwhelming due to the amount of the steps and numerous programs that are being used. We have only written it this way to provide clear, detailed, and easy to understand instructions that anyone can use to remove malware for free.
Please perform all the steps in the correct order. If you have any questions or doubt at any point, STOP and ask for our assistance.
To remove the Start.mysearchdial.com redirect, follow these steps:

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STEP 1 : Uninstall Mysearchdial from Windows

In this first step, we will try to identify and remove any malicious program that might be installed on your computer.

  1. Go to the uninstall menu.

    Windows 10 or Windows 8

    1. To uninstall a program on Windows 10 or Windows 8, right-click on the Windows Start button and choose “Control Panel” from the pop-up menu.
      Control Panel in Windows 10
    2. When the “Control Panel” window opens click on the “Uninstall a program” option under “Programs” category.
      Uninstall A Program on Windows 10

    Windows 7 or Windows Vista

    1. If you are using Windows XP, Windows Vista or Windows 7, click the “Start” button, then click on the “Control Panel” menu option.
      [Image: Control Panel in Windows Start Menu]
    2. When the “Control Panel” window opens click on the “Uninstall a program” option under “Programs” category.
      [Image: Uninstall a program]
  2. When the “Programs and Features” screen is displayed, scroll through the list of currently installed programs and uninstall Mysearchdial.
    The malicious program may have a different name on your computer. To view the most recently installed programs, you can click on the “Installed On” column to sort your program by the installation date. Scroll through the list, and uninstall any unwanted or unknown programs.

    If you cannot find any unwanted programs on your computer, you can proceed with the next step.

    If you are having issues while trying to uninstall a program, you can use Revo Uninstaller to completely remove this unwanted program from your machine.

    Uninstall Mysearchdial from Windows Virus


STEP 2: Use Zemana AntiMalware Portable to remove Start.mysearchdial.com redirect

Zemana AntiMalware Portable is a free malware scanner which can detect malicious programs that your antivirus has failed to find.

  1. You can download Zemana AntiMalware Portable from the below link:
    Download Zemana AntiMalwareOpens the download page in a new tab.
  2. Double-click on the file named “Zemana.AntiMalware.Portable” to perform a system scan with Zemana AntiMalware.
    Zemana AntiMalware portable
    You may be presented with an User Account Control pop-up asking if you want to allow Zemana to make changes to your device. If this happens, you should click “Yes” to continue with the installation.
    Zemana AntiMalware User Account Control
  3. When Zemana AntiMalware will start, click on the “Scan” button to perform a system scan.
    Zemana AntiMalware Free Scan
  4. Zemana AntiMalware will now scan your computer for malicious programs. This process can take up to 10 minutes.
    Zemana AntiMalware scanning for virus
  5. When Zemana has finished finished scanning it will show a screen that displays any malware that has been detected. To remove all the malicious files, click on the “Next” button.
    Zemana AntiMalware Removing forwindownet.com Virus
    Zemana AntiMalware will now start to remove all the malicious programs from your computer.

STEP 3: Use Malwarebytes to Scan for Malware and Unwanted Programs

Malwarebytes is a powerful on-demand scanner which will remove the Start.mysearchdial.com redirect from your PC. It is important to note that Malwarebytes will run alongside antivirus software without conflicts.

  1. You can download download Malwarebytes from the below link.
    Download MalwarebytesFree official installer. Your download starts right away.
  2. When Malwarebytes has finished downloading, double-click on the “mb3-setup-consumer” file to install Malwarebytes on your computer.
    Malwarebytes installer
    You may be presented with an User Account Control pop-up asking if you want to allow Malwarebytes to make changes to your device. If this happens, you should click “Yes” to continue with the installation.
    Malwarebytes User Account Control Prompt
  3. When the Malwarebytes installation begins, you will see the Malwarebytes Setup Wizard which will guide you through the installation process.
    Setup Malwarebytes installer
    To install Malwarebytes on your machine, keep following the prompts by clicking the “Next” button.
    Completing the Malwarebytes Setup Wizard
  4. Once installed, Malwarebytes will automatically start and update the antivirus database. To start a system scan you can click on the “Scan Now” button.
    Perform a system scan with Malwarebytes
  5. Malwarebytes will now start scanning your computer for malicious programs.
    This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
    Malwarebytes scanning for malware
  6. When the scan has completed, you will be presented with a screen showing the malware infections that Malwarebytes has detected.
    To remove the malicious programs that Malwarebytes has found, click on the “Quarantine Selected” button.
    Malwarebytes Quarantine Selected
  7. Malwarebytes will now quarantine all the malicious files and registry keys that it has found.
    To complete the malware removal process, Malwarebytes may ask you to restart your computer.
    Malwarebytes removing malware from computer
    When the malware removal process is complete, you can close Malwarebytes and continue with the rest of the instructions.

STEP 4: Double-check for malicious programs with HitmanPro

HitmanPro finds and removes malware, adware, bots, and other threats that even the best antivirus suite can oftentimes miss. It’s designed to run alongside your antivirus suite, firewall, and other security tools.

  1. You can download HitmanPro from the below link:
    Download HitmanProOfficial Sophos download. Free scan, free 30-day trial to remove threats.
  2. When HitmanPro has finished downloading, double-click on the “hitmanpro” file to install this program on your computer.
    HitmanPro icon
    You may be presented with an User Account Control pop-up asking if you want to allow HitmanPro to make changes to your device. If this happens, you should click “Yes” to continue with the installation.
    HitmanPro User Account Control Pop-up
  3. When the program starts you will be presented with the start screen as shown below. Now click on the Next button to continue with the scan process.
    HitmanPro setup process
  4. HitmanPro will now begin to scan your computer for malware.
    HitmanPro scanning for Start.mysearchdial.com virus
  5. When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the “Next” button, to remove malware.
    HitmanPro detected malware
  6. Click on the “Activate free license” button to begin the free 30 days trial, and remove all the malicious files from your computer.
    Activate HitmanPro to remove malware
    When the process is complete, you can close HitmanPro and continue with the rest of the instructions.

(Optional) STEP 5: Reset your browser to the default settings

If you are still experiencing issues with the Start.mysearchdial.com redirect in Internet Explorer, Firefox or Chrome, we will need to reset your browser to its default settings.
This step needs to be performed only if your issues have not been solved by the previous steps.

Google Chrome

Google Chrome has an option that will reset itself to its default settings. Resetting your browser settings will reset the unwanted changes caused by installing other programs. However, your saved bookmarks and passwords will not be cleared or changed.

  1. Click on Chrome’s main menu button, represented by three horizontal lines. When the drop-down menu appears, select the option labeled Settings.
    Google Chrome Settings menu
  2. Chrome’s Settings should now be displayed in a new tab or window, depending on your configuration. Next, scroll to the bottom of the page and click on the Advanced link (as seen in the below example).
    Click on Chrome Advanced button
  3. Chrome’s advanced Settings should now be displayed. Scroll down until the Reset browser settings section is visible, as shown in the example below. Next, click on the Reset settings button.
    Google Chrome Reset button
  4. A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue on with the reset process. To complete the restoration process, click on the Reset button.
    Restore Google Chrome to default settings

Internet Explorer

You can reset Internet Explorer settings to return them to the state they were in when Internet Explorer was first installed on your PC.

  1. Open Internet Explorer, click on the “gear icon” IE Icon Gear in the upper right part of your browser, then click again on Internet Options.
    [Image: Internet Options in Internet Explorer]
  2. In the “Internet Options” dialog box, click on the “Advanced” tab, then click on the “Reset” button.
    [Image: Reset Internet Explorer]
  3. In the “Reset Internet Explorer settings” section, select the “Delete personal settings” check box, then click on “Reset” button.
    [Image: Reset Internet Explorer to its default settings]
  4. When Internet Explorer has completed its task, click on the “Close” button in the confirmation dialogue box. You will now  need to close your browser, and then you can open Internet Explorer again.
    [Image Reset Internet Explorer settings]

Mozilla Firefox

If you’re having problems with Firefox, resetting it can help. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks, passwords, web form auto-fill information, browsing history and open tabs.

  1. In the upper-right corner of the Firefox window, click the Firefox menu button ([Image: Firefox Menu button]), then click on the “Help” ([Image: Firefox Help button]) button.
    Firefox Help button
  2. From the Help menu, choose Troubleshooting Information.
    If you’re unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting information page.
    Troubleshooting Information in Firefox
  3. Click the “Refresh Firefox” button in the upper-right corner of the “Troubleshooting Information” page.
    Refresh Firefox button
  4. To continue, click on the “Refresh Firefox” button in the new confirmation window that opens.
    Reset Firefox settings to default
  5. Firefox will close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on the “Finish“.
Your old Firefox profile will be placed on your desktop in a folder named “Old Firefox Data“. If the reset didn’t fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don’t need this folder any longer, you should delete it as it contains sensitive information.

Your web browser should now be free of the Start.mysearchdial.com browser hijacker.
If you are still experiencing problems while trying to remove Start.mysearchdial.com redirect from your PC, please do one of the following:

Finish the cleanup. Keep protection on.

Follow the removal steps above, then consider ongoing protection against malicious software and unwanted advertising.

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Join the discussion

78 comments

Share your experience or ask a question about this article.

Discussion

  1. Katie

    dear stelian! thank you so much! you instruction is very good and helpful! thank you!

    ReplyReport
  2. Lauren

    Thank you, thank you, thank you!! My computer was FREAKING out and so I was freaking out, but not anymore :) My appreciations, good sir! :D

    ReplyReport
  3. Randy

    Thank you very much! I was trying to download a free you tube downloader and got hijacked. You saved my computer. Great wisdom and info. Are the programs you listed to use yours?

    ReplyReport
  4. dmg013

    Thank you so very much! Your detailed instructions allowed me to get this bugger off my computer…and to better understand how it got there and how not to do it again!!

    ReplyReport
  5. MySearchDialHater

    Thank you Stelian! I picked up ‘myseachdial’ in a seemingly innocent update for Skype. Many insane ‘help’ pages out there got me nowhere. Your advice fixed the probem. Making a PayPal donation later today as a token of my appreciation. Thanks again!!!

    ReplyReport
  6. Ashlynn

    Thank you! I spent a couple of hours troubleshooting but you had the answer.

    ReplyReport
  7. Wendi NaDell Toth

    You are a Godsend! Thank you so much for the help. I just purchased my first brand new laptop a month ago and picked up this crazy mysearchdial garbage attached to a seemingly harmless file viewer download. I am required to use Firefox for college and it was to a point where I could not accomplish ANYTHING online. Please keep doing what you do because you do it VERY WELL.

    ReplyReport
  8. Wendi NaDell Toth

    You are a Godsend…thank you! Just purchased my first brand new laptop a month ago and this crazy mysearchdial thing attached itself to a seemingly harmless file viewer…has haunted me ever since and got to a point where I could no longer do ANYTHING online using Firefox. I am required to use Firefox for college and I was about to lose my mind. Keep doing what you do because you do it VERY WELL.

    ReplyReport
  9. Kyle

    Okay, firstly, thank you SOOOO much haha I couldn’t figure this out for the longest time. Secondly, hey look there’s another Kyle 3 comments down. Yup. Hahaha thanks!

    ReplyReport
  10. Ryan

    Thank you Stelian, AdwCleaner removed MySearchDial perfectly. Donation imminent:) Can I uninstall AdwCleaner, or do I have to keep it because it’s quarantining this virus? I already have Webroot SecureAnywhere that I pay for monthly through my internet provider.

    ReplyReport
  11. Gratefully Alive

    Can’t thank you enough. My laptop is back to fully operational. I used malware bytes.

    ReplyReport
  12. suze q

    I am soooooo grateful…..this was sending me crazy! Thank you. donation on it’s way.

    ReplyReport
  13. Kyle

    Thank you! Your guide was clear and EFFECTIVE. Thank you for allowing me to eliminate this mysearchdial nuisance. Bitdefender didn’t catch it, but your instructions enpowered me to make it go away.

    ReplyReport
  14. gary s

    You did it! Thank you SO much. You saved my PC. Your directions were easy to follow and they worked perfectly.

    ReplyReport

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Written by

Stelian

Stelian leverages over a decade of cybersecurity expertise to lead malware analysis and removal, uncover scams, and educate people. His experience provides insightful analysis and valuable perspective.

61,141 articlesWriting since 2011
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