Remove “Ads by Media Player” virus (Removal Guide)

If you are seeing in-text and pop-ups from “Ads by Media Player” within Internet Explorer, Firefox or Google Chrome, then your computer is infected with an adware or a potentially unwanted program.
[Image: Ads by Media Player malware

[Image: Ads by Media Player virus]
The “Ads by Media Player” infection is designed specifically to make money. It generates web traffic, collects sales leads for other dubious sites, and will display advertisements and sponsored links within your web browser.
Media Player it’s technically not a virus, but it does exhibit plenty of malicious traits, such as rootkit capabilities to hook deep into the operating system, browser hijacking, and in general just interfering with the user experience. The industry generally refers to it as a “PUP” or potentially unwanted program.

The “Ads by Media Player” pop-up is caused by an ad-supported (users may see additional banner, search, pop-up, pop-under, interstitial and in-text link advertisements) cross web browser plugin for Internet Explorer, Firefox and Chrome, and distributed through various monetization platforms during installation.
The “Ads by Media Player” browser extension is typically added when you install another free software (video recording/streaming, download-managers or PDF creators) that had bundled into their installation this adware program. When you install these free programs, they will also install Media Player as well. Some of the programs that are known to bundle the “Ads by Media Player” adware include “Youtube Downloader HD”, “Fast Free Converter”, “Mac Free Converter″ or “DVDX Player 3.2″.

Once installed, the Media Player 1.1 browser extension will highlight words on the websites that you are visiting transforming them into hyperlinks. These “Ads by Media Player” links are placed inside your text (hence the name), and they come with a double underline to differentiate them from normal links. Once the user rolls the mouse over the link the advertising will pop. Should the user click on the “Ads by Media Player” links the browser extension developer will get an affiliate revenue.
The “Ads by Media Player” browser extension will also display advertising banners on the webpages that you are visiting, and as you browse Internet, it will show coupons and other deals available on different websites.
These Media Player ads will be shown as boxes containing various coupons that are available or as underlined keywords, which when clicked will display an advertisement that states it is brought to you by “Ads by Media Player”.
[Image: Ads by Media Player pop-up]
You should always pay attention when installing software because often, a software installer includes optional installs, such as this Media Player adware. Be very careful what you agree to install.
Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don’t trust.

How to remove “Media Player” (Virus Removal Guide)

This page is a comprehensive guide, which will remove “Media Player” virus from your computer, and any other adware program that may have been installed during the setup process.
Please perform all the steps in the correct order. If you have any questions or doubt at any point, STOP and ask for our assistance.
STEP 1: Uninstall Media Player program from your computer
STEP 2: Remove “Ads by Media Player” virus from Internet Explorer, Firefox and Google Chrome
STEP 3: Remove Media Player adware from Internet Explorer, Firefox and Google Chrome with AdwCleaner
STEP 4: Remove “Ads by Media Player” virus with Malwarebytes Anti-Malware Free
STEP 5: Double-check for the “Media Player” malware with HitmanPro

STEP 1 : Uninstall Media Player program from your computer

In this first step, we will try to identify and remove any malicious program that might be installed on your computer.

  1. To uninstall the Media Player program from Windows XP, Windows Vista or Windows 7, click the “Start” button, then click on the “Control Panel” menu option.
    [Image: Control Panel in Windows Start Menu]
    If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for “control panel” .Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control Panel from there.
    [Image: Control Panel in Windows 8]
  2. When the “Control Panel” window opens click on the “Uninstall a program” option under “Programs” category. This option is shown by the arrow in the image below. If you are using the “Classic View” of the Control Panel, then you would double-click on the “Programs and Features” icon instead.
    [Image: Uninstall a program]
  3. When the “Programs and Features” or the “Uninstall a Program” screen is displayed, scroll through the list of currently installed programs and uninstall Media Player, PriceMeter, Supra Savings, weDownload Manager, PureLead, Search Assist, Re-Markable, Zombie Alert, Wajam, Coupon Server, Lollipop, HD-Total-Plus, UTUobEAdaBlock, Safe Saver, SupTab, ValueApps, Lollipop, Software Updated Version, DP1815, Video Player, Convert Files for Free, Plus-HD 1.3, BetterSurf, Trusted Web, PassShow, LyricsBuddy-1, PureLeads, Media Player 1.1, RRSavings, Feven Pro 1.2, Websteroids, Savings Bull, HD-Plus 3.5, Re-markit and any other recently installed unknown program from your computer.
    To view the most recently installed programs, you can click on the “Installed On” column to sort your program by the installation date. Scroll though the list, and uninstall any unwanted or unknown programs.
    [Image: Uninstall Media Player 1.1 from Windows]
    Depending on what program has installed the Media Player adware infection, the above program may have a different name or not be installed on your computer. If you cannot find any unwanted or unknown programs on your machine, then you can proceed with the next step.

If you are having issues while trying to uninstall the Media Player program, you can use Revo Uninstaller to completely remove this unwanted program from your machine.


STEP 2: Remove “Media Player” Ads from Internet Explorer, Firefox and Google Chrome

Remove “Ads by Media Player” virus from Internet Explorer

You can reset Internet Explorer settings to return them to the state they were in when Internet Explorer was first installed on your PC.

  1. Open Internet Explorer, click on the “gear icon[Image: icongear.jpg] in the upper right part of your browser, then click again on Internet Options.
    [Image: Internet Options in Internet Explorer]
  2. In the “Internet Options” dialog box, click on the “Advanced” tab, then click on the “Reset” button.
    [Image: Reset Internet Explorer]
  3. In the “Reset Internet Explorer settings” section, select the “Delete personal settings” check box, then click on “Reset” button.
    [Image: Reset Internet Explorer to its default settings to remove Media Player]
  4. When Internet Explorer has completed its task, click on the “Close” button in the confirmation dialogue box. You will now  need to close your browser, and then you can open Internet Explorer again.
    [Image Reset Internet Explorer settings]

Remove “Ads by Media Player” virus from Mozilla Firefox

If you’re having problems with Firefox, resetting it can help. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks, passwords, web form auto-fill information, browsing history and open tabs.

  1. In the upper-right corner of the Firefox window, click the Firefox menu button ([Image: Firefox Menu button]), the click on the “Help” ([Image: Firefox Help button]) button.
    [Image: Click on the Menu button then Help]
  2. From the Help menu, choose Troubleshooting Information.
    [Image: Troubleshooting Information in Firefox]
  3. Click the “Reset Firefox” button in the upper-right corner of the “Troubleshooting Information” page.
    [Image: Reset Firefox to its default settings to remove Media Player]
  4. To continue, click on the “Reset Firefox” button in the new confirmation window that opens.
    [Image: Click on the Reset Firefox button]
  5. Firefox will close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on the “Finish“.

Note: Your old Firefox profile will be placed on your desktop in a folder named “Old Firefox Data“. If the reset didn’t fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don’t need this folder any longer, you should delete it as it contains sensitive information.

Remove “Ads by Media Player” virus from Google Chrome

  1. Click on the “Chrome menu button” (Chrome menu)  on the browser toolbar, select “Tools“, and then click on “Extensions“.
    [Image: Extensions menu in Chrome]
  2. In the “Extensions” tab, remove the Media Player, SafeSaver, DP1815, Video Player, Convert Files for Free, Plus-HD 1.3, BetterSurf, Media Player 1.1, Media Watch, LyricsBuddy-1, Atomic Savings, Media Player 1.1, Savings Bull, Feven Pro 1.2, Websteroids, Savings Bull, HD-Plus 3.5 any other unknown extensions by clicking the trash can [Image: Remove an extension from Chrome] icon.
    Basically, if you have not installed an extensions then you should remove it from your web browser.
    If you cannot remove the Media Player extension, and under the trash can you can see the “Installed by enterprise policy” text, then you will need to follow our “Remove Installed by enterprise policy extension from Chrome” guide.
    [Image: Media Player Chrome extensions]

STEP 3: Remove Media Player adware from Internet Explorer, Firefox and Google Chrome with AdwCleaner

The AdwCleaner utility will scan your computer and web browser for the “Media Player” malicious files, browser extensions and registry keys, that may have been installed on your computer without your knowledge.

  1. You can download AdwCleaner utility from the below link.
    ADWCLEANER DOWNLOAD LINK (This link will automatically download AdwCleaner on your computer)
  2. Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.
    AdwCleaner Icon
    If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
  3. When the AdwCleaner program will open, click on the “Scan” button as shown below.
    Click on Scan button to find Media Player virus
    AdwCleaner will now start to search for the “Media Player” malicious files that may be installed on your computer.
  4. To remove the “Media Player” malicious files that were detected in the previous step, please click on the “Clean” button.
    Remove Media Player virus with AdwCleaner
  5. AdwCleaner will now prompt you to save any open files or documents, as the program will need to reboot the computer. Please do so and then click on the OK button.
    AdwCleaner removing Media Player virus

STEP 4: Remove “Media Player” virus with Malwarebytes Anti-Malware Free

Malwarebytes Anti-Malware Free uses industry-leading technology to detect and remove all traces of malware, including worms, Trojans, rootkits, rogues, dialers, spyware, and more.
It is important to note that Malwarebytes Anti-Malware works well and should run alongside antivirus software without conflicts.

  1. You can download download Malwarebytes Anti-Malware from the below link.
    MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK (This link will open a new web page from where you can download Malwarebytes Anti-Malware Free)
  2. Once downloaded, close all programs, then double-click on the icon on your desktop named “mbam-setup-consumer-2.00.xx” to start the installation of Malwarebytes Anti-Malware.
    [Image: Malwarebytes Anti-Malware setup program]
    Picture of User Account Control You may be presented with a User Account Control dialog asking you if you want to run this file. If this happens, you should click “Yes” to continue with the installation.
  3. When the installation begins, you will see the Malwarebytes Anti-Malware Setup Wizard which will guide you through the installation process.
    [Image: Malwarebytes Anti-Malware Setup Wizard]
    To install Malwarebytes Anti-Malware on your machine, keep following the prompts by clicking the “Next” button.
    [Image: Malwarebytes Anti-Malware Final Setup Screen]
  4. Once installed, Malwarebytes Anti-Malware will automatically start and you will see a message stating that you should update the program, and that a scan has never been run on your system. To start a system scan you can click on the “Fix Now” button.
    [Image: Click on the Fix Now button to start a scan]
    Alternatively, you can click on the “Scan” tab and select “Threat Scan“, then click on the “Scan Now” button.
    [Image: Malwarebytes Anti-Malware Threat Scan]
  5. Malwarebytes Anti-Malware will now check for updates, and if there are any, you will need to click on the “Update Now” button.
    [Image: Click on Update Now to update Malwarebytes Anti-Malware]
  6. Malwarebytes Anti-Malware will now start scanning your computer for the Media Player virus. When Malwarebytes Anti-Malware is scanning it will look like the image below.
    [Image: Malwarebytes Anti-Malware while performing a scan]
  7. When the scan has completed, you will now be presented with a screen showing you the malware infections that Malwarebytes’ Anti-Malware has detected. To remove the malicious programs that Malwarebytes Anti-malware has found, click on the “Quarantine All” button, and then click on the “Apply Now” button.
    [Image: Remove Media Player with Malwarebytes Anti-Malware]
    Please note that the infections found may be different than what is shown in the image.
  8. Malwarebytes Anti-Malware will now quarantine all the malicious files and registry keys that it has found. When removing the files, Malwarebytes Anti-Malware may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot your computer, please allow it to do so.
    [Image: Malwarebytes Anti-Malware removing Media Player]
    After your computer will restart, you should open Malwarebytes Anti-Malware and perform another “Threat Scan” scan to verify that there are no remaining threats

STEP 5: Double-check for the “Media Player” malware infection with HitmanPro

HitmanPro is a second opinion scanner, designed to rescue your computer from malware (viruses, trojans, rootkits, etc.) that have infected your computer despite all the security measures you have taken (such as anti-virus software, firewalls, etc.). HitmanPro is designed to work alongside existing security programs without any conflicts. It scans the computer quickly (less than 5 minutes) and does not slow down the computer.

  1. You can download HitmanPro from the below link:
    HITMANPRO DOWNLOAD LINK (This link will open a new web page from where you can download HitmanPro)
  2. Double-click on the file named “HitmanPro.exe” (for 32-bit versions of Windows) or “HitmanPro_x64.exe” (for 64-bit versions of Windows). When the program starts you will be presented with the start screen as shown below.
    [Image: HitmanPro start-up screen]
    Click on the “Next” button, to install HitmanPro on your computer.
    [Image: HitmanPro setup options]
  3. HitmanPro will now begin to scan your computer for Media Player malicious files.
    [Image: HitmanPro scanning for malware]
  4. When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the “Next” button, to remove Media Player virus.
    [Image: HitmanPro scan results]
  5. Click on the “Activate free license” button to begin the free 30 days trial, and remove all the malicious files from your computer.
    [Image: HitmanPro Activate Free License]

Your computer should now be free of the Media Player adware infection. If your current anti-virus solution let this infection through, you may want to consider purchasing the Premium version of Malwarebytes Anti-Malware to protect against these types of threats in the future, and perform regular computer scans with HitmanPro.
If you are still experiencing problems while trying to remove Media Player adware from your machine, please start a new thread in our Malware Removal Assistance forum.

IT’S YOUR TURN TO HELP!

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ABOUT STELIAN PILICI

I am the creator and owner of MalwareTips.com.
My area of expertise includes malware removal and computer forensics. I'm active in the various online anti-malware communities where I do researches for new malware threats as they are released.
I live in Bucharest (Romania), where I run my own local computer repair shop.
I repair both hardware and other operating systems related issues, however most of my business is malware related problems.

You can follow me on Google+ , and I will keep you up-to-date with the latest computer infections and malware threats.

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  • Syd

    Thanks a lot for this, damn you media player plus.

  • Caroline

    Thanks a lot Stelian! It worked a treat for me!

  • jayesh

    thanks a lot man!!!

  • p

    thanks sososo much!!!!!!!!!!!!!!!!! compu running well now!!!!

  • Conrad White

    This worked perfectly in combination with your other guide to remove pop-up browser ads. Thanks so much! So glad I can have a normal browser again.
    Cheers

  • 헛발이

    Thanks

  • Roger Clarke-Johnson

    Thanks Stelian, but despite following your instructions the PUP lives! Here’s where the surgical procedure broke down. The WAS no Registry Entry with the offending alphabet-soup tag name of Ads By Media Player 1.1 I even search for, say, the first half of the 20-something character string. Nothing. I then manually went into the registry into the VERY SAME region where you claimed I would find it. Nothing! I then check Chrome/policy and found that the file lived NOT anywhere on my hard drive, but on the INTERNET itself: http://mediaply.net/mediaplayer/update/updateMediaPlayerV1alpha668.
    (The suffix is actually XML but I did not want the stupid PUP site link to make it’s way onto your blog)
    WHAT NOW??? I’ve had to switch back to using IE because the PUP is SO annoying.
    I already tried thoroughly Uninstalling and using Revo Installer to scrub clean every place Google stuff could hide.
    Downloaded a fresh Google and the PUP found its way to my door three minutes later. Stupid dog.

  • j

    Thanks

  • nagaraj

    thanks

  • http://malwaretips.com/ Stelian Pilici

    Hello,
    Can you please run a scan with Combofix and post the logs here so that I can get an idea on what’s going on:

    You can download ComboFix from here: http://download.bleepingcomputer.com/sUBs/ComboFix.exe

    VERY IMPORTANT !!! Save as Combo-Fix.exe during the download.ComboFix must be renamed before you download to your Desktop

    Close any open browsers.

    Very Important!!!> Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause “unpredictable results”.

    WARNING: Combofix will disconnect your machine from the Internet as soon as it starts

    Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.

    If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

    1. Double click on ComboFix.exe & follow the prompts.

    2. Accept the disclaimer and allow to update if it asks

    3. When finished, it shall produce a log for you.

    Notes:

    Do not mouse-click Combofix’s window while it is running. That may cause it to stall.

    Do not “re-run” Combofix. If you have a problem, reply back for further instructions.

    If after the reboot you get errors about programs being marked for deletion then reboot, that will cure it.

    Please post the Combofix, so that I can get an idea on what’s going on. Also let me know if the issue is solved or not.
    Stay safe!

  • Muhammad Usman

    Thanks Bud

  • http://www.aokhi.com/ A. Okhi Irawan

    This tips very helpful. Thank you. I think you should provides newsletters subscriptions.

  • Lizzieee

    THANK YOU SO MUCH!!!

  • http://malwaretips.com/ Stelian Pilici

    Hello,
    Can you please run a scan with Combofix and post the logs here so that I can get an idea on what’s going on:

    You can download ComboFix from here: http://download.bleepingcomputer.com/sUBs/ComboFix.exe

    VERY IMPORTANT !!! Save as Combo-Fix.exe during the download.ComboFix must be renamed before you download to your Desktop

    Close any open browsers.

    Very Important!!!> Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause “unpredictable results”.

    WARNING: Combofix will disconnect your machine from the Internet as soon as it starts

    Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.

    If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

    1. Double click on ComboFix.exe & follow the prompts.

    2. Accept the disclaimer and allow to update if it asks

    3. When finished, it shall produce a log for you.

    Notes:

    Do not mouse-click Combofix’s window while it is running. That may cause it to stall.

    Do not “re-run” Combofix. If you have a problem, reply back for further instructions.

    If after the reboot you get errors about programs being marked for deletion then reboot, that will cure it.

    Please post the Combofix, so that I can get an idea on what’s going on.
    Stay safe!

  • camille

    After I uninstalled the program (step 1), i tried to take out the extension via google chrome but ‘Media Player’ wasn’t in the list of extensions anymore? do i skip step 2?

    • http://malwaretips.com/ Stelian Pilici

      Hello,
      Yes, if you have no malicious extensions within your web browser then you can skip STEP 2. :)

      Stay safe!

  • http://malwaretips.com/ Stelian Pilici

    Hello,
    AdwCleaner is very good when it comes to toolbars and adware. Malwarebytes Anti-Malware and HitmanPro are both great on-demand scanners, and you can use both….. Stay safe!