Remove ib.Adnxs.com pop-up virus (Removal Guide)

Ib.Adnxs is an advertising platform, which is used by adware and other malicious programs to display popup ads from http://ib.adnxs.com/ within Internet Explorer, Firefox and Google Chrome.

[Image: ib.Adnxs.com virus]

[Image: ib.Adnxs.com pop-up virus]

The Ib.Adnxs redirect happens regardless of the web browser or search engine, and if you are seeing ads from Ib.Adnxs.com whenever you are doing a Google search or visiting a website, then your computer may be infected with Pihar, Tracur, ZeroAccess/Sirefef rootkit, adware or a potentially unwanted program.
This infection is designed specifically to make money. It generates web traffic, collects sales leads for other dubious sites, and will display advertisements and sponsored links within your web browser.

Ib.Adnxs virus is distributed through several means. Malicious websites, or legitimate websites that have been compromised, may drop this Trojan onto a compromised computer. This drive-by-download often happens surreptitiously. Another method used to propagate this type of malware is spam email containing infected attachments or links to malicious websites. The threat may also be downloaded manually by tricking the user into thinking they are installing a useful piece of software.
The Ib.Adnxs.com virus is also prevalent on peer-to-peer file sharing websites and is often packaged with pirated or illegally acquired software.

Once install on a computer, the Ib.Adnxs.com will display pop-up ads within your browser and Flash update boxes with the sole purpose of generating revenue for the cyber criminals.
[Image: Ib.Adnxs popup ads]
Ib.Adnxs.com is not a malicious domain itself, however this website is used by cyber criminals as a tracking website for their affiliate programs.Before traffic is delivered to advertisers, Ib.Adnxs is used as a network referral ID to identify and qualify traffic sent by traffic partners.

You should always pay attention when installing software because often, a software installer includes optional installs, such as this Ib.Adnxs adware. Be very careful what you agree to install.
Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don’t trust.

How to remove ib.Adnxs.com pop-up ads (Virus Removal Guide)

This page is a comprehensive guide, which will remove “ib.Adnxs.com” virus from your computer and any other adware program that may have been installed during the setup process.
Please perform all the steps in the correct order. If you have any questions or doubt at any point, STOP and ask for our assistance.
STEP 1: Remove ib.Adnxs.com adware from Internet Explorer, Firefox and Google Chrome with AdwCleaner
STEP 2: Remove ib.Adnxs.com browser hijacker with Junkware Removal Tool
STEP 3: Remove ib.Adnxs.com pop-up virus with Malwarebytes Anti-Malware Free
STEP 4: Double-check for the “ib.Adnxs.com” malware with HitmanPro
(Optional) STEP 5: Remove ib.Adnxs.com pop-up ads from Internet Explorer, Firefox and Google Chrome

STEP 1: Remove ib.Adnxs.com adware from Internet Explorer, Firefox and Google Chrome with AdwCleaner

The AdwCleaner utility will scan your computer and web browser for the “ib.Adnxs.com” malicious files, browser extensions and registry keys, that may have been installed on your computer without your knowledge.

  1. You can download AdwCleaner utility from the below link.
    ADWCLEANER DOWNLOAD LINK (This link will open a new web page from where you can download “AdwCleaner”)
  2. Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.
    AdwCleaner Icon
    If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
  3. When the AdwCleaner program will open, click on the “Scan” button as shown below.
    AdwCleaner scan button
    AdwCleaner will now start to search for the “ib.Adnxs.com” adware that may be installed on your computer.
  4. To remove the “ib.Adnxs.com” malicious files that were detected in the previous step, please click on the “Clean” button.
    Remove ib.Adnxs.com with AdwCleaner
  5. AdwCleaner will now prompt you to save any open files or documents, as the program will need to reboot the computer. Please do so and then click on the OK button.
    AdwCleaner removing malware

STEP 2: Remove ib.Adnxs.com browser hijacker with Junkware Removal Tool

Junkware Removal Tool is a powerful utility, which will remove ib.Adnxs.com virus from Internet Explorer, Firefox or Google Chrome.

  1. You can download the Junkware Removal Tool utility from the below link:
    JUNKWARE REMOVAL TOOL DOWNLOAD LINK (This link will automatically download the Junkware Removal Tool utility on your computer)
  2. Once Junkware Removal Tool has finished downloading, please double-click on the JRT.exe icon as seen below.
    [Image: Junkware Removal Tool]
    If Windows prompts you as to whether or not you wish to run Junkware Removal Tool, please allow it to run.
  3. Junkware Removal Tool will now start, and at the Command Prompt, you’ll need to press any key to perform a scan for the ib.Adnxs.com malware.
    [Image: Junkware Removal Tool scanning for ib.Adnxs.com virus]
    Please be patient as this can take a while to complete (up to 10 minutes) depending on your system’s specifications.
  4. When the scan Junkware Removal Tool will be completed, this utility will display a log with the malicious files and registry keys that were removed from your computer.
    [Image: Junkware Removal Tool final log]

STEP 3: Remove ib.Adnxs.com pop-up virus with Malwarebytes Anti-Malware Free

Malwarebytes Anti-Malware Free uses industry-leading technology to detect and remove all traces of malware, including worms, Trojans, rootkits, rogues, dialers, spyware, and more.
It is important to note that Malwarebytes Anti-Malware works well and should run alongside antivirus software without conflicts.

  1. You can download download Malwarebytes Anti-Malware from the below link.
    MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK (This link will open a new web page from where you can download “Malwarebytes Anti-Malware Free”)
  2. Once downloaded, close all programs, then double-click on the icon on your desktop named “mbam-setup-consumer-2.00.xx” to start the installation of Malwarebytes Anti-Malware.
    [Image: Malwarebytes Anti-Malware setup program]
    Picture of User Account Control You may be presented with a User Account Control dialog asking you if you want to run this file. If this happens, you should click “Yes” to continue with the installation.
  3. When the installation begins, you will see the Malwarebytes Anti-Malware Setup Wizard which will guide you through the installation process.
    [Image: Malwarebytes Anti-Malware Setup Wizard]
    To install Malwarebytes Anti-Malware on your machine, keep following the prompts by clicking the “Next” button.
    [Image: Malwarebytes Anti-Malware Final Setup Screen]
  4. Once installed, Malwarebytes Anti-Malware will automatically start and you will see a message stating that you should update the program, and that a scan has never been run on your system. To start a system scan you can click on the “Fix Now” button.
    [Image: Click on the Fix Now button to start a scan]
    Alternatively, you can click on the “Scan” tab and select “Threat Scan“, then click on the “Scan Now” button.
    [Image: Malwarebytes Anti-Malware Threat Scan]
  5. Malwarebytes Anti-Malware will now check for updates, and if there are any, you will need to click on the “Update Now” button.
    [Image: Click on Update Now to update Malwarebytes Anti-Malware]
  6. Malwarebytes Anti-Malware will now start scanning your computer for the ib.Adnxs.com virus. When Malwarebytes Anti-Malware is scanning it will look like the image below.
    [Image: Malwarebytes Anti-Malware while performing a scan]
  7. When the scan has completed, you will now be presented with a screen showing you the malware infections that Malwarebytes’ Anti-Malware has detected. To remove the malicious programs that Malwarebytes Anti-malware has found, click on the “Quarantine All” button, and then click on the “Apply Now” button.
    [Image: Remove ib.Adnxs.com with Malwarebytes Anti-Malware]
    Please note that the infections found may be different than what is shown in the image.
  8. Malwarebytes Anti-Malware will now quarantine all the malicious files and registry keys that it has found. When removing the files, Malwarebytes Anti-Malware may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot your computer, please allow it to do so.
    [Image: Malwarebytes Anti-Malware removing ib.Adnxs.com]
    After your computer will restart, you should open Malwarebytes Anti-Malware and perform another “Threat Scan” scan to verify that there are no remaining threats

STEP 4: Double-check for the “ib.Adnxs.com” malware infection with HitmanPro

HitmanPro is a second opinion scanner, designed to rescue your computer from malware (viruses, trojans, rootkits, etc.) that have infected your computer despite all the security measures you have taken (such as anti-virus software, firewalls, etc.). HitmanPro is designed to work alongside existing security programs without any conflicts. It scans the computer quickly (less than 5 minutes) and does not slow down the computer.

  1. You can download HitmanPro from the below link:
    HITMANPRO DOWNLOAD LINK (This link will open a new web page from where you can download “HitmanPro”)
  2. Double-click on the file named “HitmanPro.exe” (for 32-bit versions of Windows) or “HitmanPro_x64.exe” (for 64-bit versions of Windows). When the program starts you will be presented with the start screen as shown below.
    [Image: HitmanPro start-up screen]
    Click on the “Next” button, to install HitmanPro on your computer.
    [Image: HitmanPro setup options]
  3. HitmanPro will now begin to scan your computer for ib.Adnxs.com malicious files.
    [Image: HitmanPro scanning for malware]
  4. When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the “Next” button, to remove ib.Adnxs.com virus.
    [Image: HitmanPro scan results]
  5. Click on the “Activate free license” button to begin the free 30 days trial, and remove all the malicious files from your computer.
    [Image: HitmanPro Activate Free License]

(Optional) STEP 5: Remove ib.Adnxs.com pop-up ads from Internet Explorer, Firefox and Google Chrome

If you are still experiencing issues with the ib.Adnxs.com pop-up ads in Internet Explorer, Firefox or Chrome, we will need to reset your browser to its default settings. This step needs to be performed only if your issues have not been solved by the previous steps.

Remove ib.Adnxs.com pop-ups from Internet Explorer

You can reset Internet Explorer settings to return them to the state they were in when Internet Explorer was first installed on your PC.

  1. Open Internet Explorer, click on the “gear iconIE Icon Gear in the upper right part of your browser, then click again on Internet Options.
    [Image: Internet Options in Internet Explorer]
  2. In the “Internet Options” dialog box, click on the “Advanced” tab, then click on the “Reset” button.
    [Image: Reset Internet Explorer]
  3. In the “Reset Internet Explorer settings” section, select the “Delete personal settings” check box, then click on “Reset” button.
    [Image: Reset Internet Explorer to its default settings]
  4. When Internet Explorer has completed its task, click on the “Close” button in the confirmation dialogue box. You will now  need to close your browser, and then you can open Internet Explorer again.
    [Image Reset Internet Explorer settings]

Remove ib.Adnxs.com pop-ups from Mozilla Firefox

If you’re having problems with Firefox, resetting it can help. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks, passwords, web form auto-fill information, browsing history and open tabs.

  1. In the upper-right corner of the Firefox window, click the Firefox menu button ([Image: Firefox Menu button]), then click on the “Help” ([Image: Firefox Help button]) button.
    [Image: Click on the Menu button then Help]
  2. From the Help menu, choose Troubleshooting Information.
    If you’re unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting information page.
    [Image: Troubleshooting Information in Firefox]
  3. Click the “Reset Firefox” button in the upper-right corner of the “Troubleshooting Information” page.
    [Image: Reset Firefox to its default settings]
  4. To continue, click on the “Reset Firefox” button in the new confirmation window that opens.
    [Image: Click on the Reset Firefox button]
  5. Firefox will close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on the “Finish“.

Note: Your old Firefox profile will be placed on your desktop in a folder named “Old Firefox Data“. If the reset didn’t fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don’t need this folder any longer, you should delete it as it contains sensitive information.

Remove ib.Adnxs.com pop-ups from Google Chrome

  1. Click on Chrome’s main menu button, represented by three horizontal lines ([Image: Chrome's main menu button]) .When the drop-down menu appears, select the option labeled Settings.
    [Image: Click on Settings button]
  2. Chrome’s Settings should now be displayed in a new tab or window, depending on your configuration. Next, scroll to the bottom of the page and click on the Show advanced settings link (as seen in the below example).
    [Image: Click on Show advanced settings link]
  3. Chrome’s advanced Settings should now be displayed. Scroll down until the Reset browser settings section is visible, as shown in the example below. Next, click on the Reset browser settings button.
    [Image: Click on Reset browser button]
  4. A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue on with the reset process. To complete the restoration process, click on the Reset button.
    [Image: Click on Reset button to restore Chrome to default settings]
Your computer should now be free of the ib.Adnxs.com adware infection. If you are still experiencing problems while trying to remove ib.Adnxs.com adware from your machine, please start a new thread in our Malware Removal Assistance forum.

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ABOUT STELIAN PILICI

I am the creator and owner of MalwareTips.com.
My area of expertise includes malware removal and computer forensics. I'm active in the various online anti-malware communities where I do researches for new malware threats as they are released.
I live in Bucharest (Romania), where I run my own local computer repair shop.
I repair both hardware and other operating systems related issues, however most of my business is malware related problems.

You can follow me on Google+ and I will keep you up-to-date with the latest computer infections and malware threats.

  • Miskomi

    Thank you for helping me to get rid of this annoying ads!

  • emy lee

    Would you be able to advise how to remove this malware from my iPhone iOS?

    • http://malwaretips.com/ Stelian Pilici

      Hello,
      Are you experiencing pop-ups from ib.Adnxs.com on your iPhone? What apps have you recently installed?

  • Babe

    this is my first time commenting on something online, but i had to write this to say Thank youuuuuuu. i almost gave out my laptop. THANK YOU!!!!!!

  • olga

    thank you. Muchas gracias.

  • Paris

    Thank you friend . This virus punnished me alot and thanks to your help finally i got rid off it !

  • Rebekah

    Thank you!!!!!!!! You are a kind genius:)

  • mumuzizi

    thank you so much, this help me a lot.. thanks..

  • rjs

    Thanks for this detailed set of instructions. I found that the order of the steps was indeed critical (after inadvertently skipping a step the first time through), and each of the programs found something additional that needed to be removed. The last one even uploaded a couple of files for further evaluation- apparently something new. In the end, this very obnoxious and pesky malware was cleansed from the computer. Nice job!

  • adensmore

    Thanks for this article – in my specific case, I had the huge dark gray “open ad” slider popout at the bottom left of chrome when browsing facebook (win7pro), anti-malware and ADW didn’t clean it but JRT did! Thanks so much !!!