Remove V9.com Homepage (Uninstall Guide)

V9 Tapak Portal is a browser hijacker, which is promoted via other free downloads, and once installed it will change your browser homepage to v9.com and default search engine to search.v9.com.
This in itself is not considered malicious as there are many legitimate programs that change these settings as well. What is considered malicious, though, is that it will also append the argument http://www.v9.com/ro/newtab?si=41460&shortcut=true&tid=293 to random Windows shortcuts on your desktop and your Windows Start Menu.
V9 Search will display advertisements and sponsored links in your search results, and may collect search terms from your search queries.
[Image: V9.com Homepage virus]

[Image: V9.com Search virus]
V9 Search got on your computer after you have installed another free software or add-on that had bundled into their installer this browser hijacker.
For example, when you install vPlay, you will also agree to change your default browser home page to v9.com, and default search engine to search.v9.com.
However, when you uninstall vPlay from your computer, your web browser’s default settings will not be restored. This means that you’ll have to remove V9 Search from your favorite web browser manually.

You should always pay attention when installing software because often, a software installer includes optional installs, such as this V9 Search. Be very careful what you agree to install.
Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don’t trust.

V9.com Homepage – Virus Removal Instructions

STEP 1 : Uninstall V9 program from your computer

V9 Tapak Portal is developed by Beijing ELEX Technology, and is installed on users computer via a program called New Tabs Uninstall, which we will need to remove from your computer.

  1. To uninstall V9 Search program from your computer, click the Start button, then select Control Panel, and click on Uninstall a program.
    If you are a Windows 8 user, you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there, then select Uninstall a program.
    [Image: Uninstall a program]
  2. Seach and uninstall New Tabs Uninstall from your computer.
    [Image: Uninstall V9.com Homepage program]

Please note that on some computers these programs might have a different name, search for any program developed by Beijing ELEX Technology and uninstall it from your computer.
Because V9 Search is installed with other additional programs, we recommend that you search and uninstall any other unwanted or unknown programs from your computer.


STEP 2 : Remove the V9 Homepage residual damage from your browser

V9 Homepage has installed a browser extension, and has changed your homepage and default search engine to to www.search.v9.com.

Remove V9.com Homepage from Internet Explorer

  1. Open Internet Explorer, click on the gear icon [Image: icongear.jpg] (Tools for Windows XP users) at the top (far right), then click again on Internet Options.
    Internet Options in IE
  2. In the Internet Options dialog box, click on the Advanced tab, then click on the Reset button.
    Reset Internet Explorer
  3. In the Reset Internet Explorer settings section, check the Delete personal settings box, then click on Reset.
    Internet Explorer back to its default settings
  4. When Internet Explorer finishes resetting, click Close in the confirmation dialogue box and then click OK.
  5. Close and open Internet Explorer.

Remove V9.com Homepage from Mozilla Firefox

  1. At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu (on Windows XP, click the Help menu at the top of the Firefox window), and select Troubleshooting Information.
    Firefox Troubleshooting Information
  2. Click the Reset Firefox button in the upper-right corner of the Troubleshooting Information page.
    Firefox default settings
  3. To continue, click Reset Firefox in the confirmation window that opens.
  4. Firefox will close and be reset. When it’s done, a window will list the information that was imported. Click Finish

Remove V9.com Homepage from Google Chrome

  1. Remove V9 Search extensions from Google Chrome.
    Click the Chrome menu Chrome menu  button on the browser toolbar, select Tools and then click on Extensions.
    Google Chrome Extensions
    In the Extensions tab, remove (by clicking on the Recycle Bin) the Proxy Tool extension from Google Chrome.
    [Image: V9 Homepage Chrome extensions]
    NOTE: V9 Homepage may have added additional extensions which you will need to remove. We recommend that you remove any unwanted or unknown extensions from Google Chrome.
  2. Set Google Chrome default search engine from V9 Search (search.v9.com) to Google.
    Click the Chrome menu Chrome menu  button, then select Settings and click on Manage search engines in the Search section.
    In the Search Engines dialog that appears, select Google and click the Make Default button that appears in the row.
    [Image: V9 Search Chrome redirect virus]
    Search for V9 in the Search Engines list, and click the X button that appears at the end of the row.
    [Image: V9 Search Chrome virus]
  3. Change Google Chrome homepage from V9 Tapak Portal to its default.
    V9 Search has modified your Google settings to open their webpage whenever you start your browser, so we will need to revert this change.
    Click the Chrome menu Chrome menu  button, then select Settings and click on One the New Tab page in the On Startup section.
    [Image: Change Google Chrome homepage to its default]

STEP 3: Clean up the various Windows shortcuts that have been hijacked by V9 Search

  1. Search for your browser shortcut (Desktop, Taskbar or Start Menu Shortcut), then right click on it and select Properties.
    [Image: Firefox Shortcut properties][Image: taskbar shortcut hijacker]
  2. In the Shortcut tab, in the Target field, remove the http://www.v9.com argument.
    [Image: V9 Search shortcut hijack]

If you are experiencing problems while trying to remove the V9.com shortcut hijack, you can download Shortcut Cleaner from the below link, and then you’ll just need to run this utility to fix your Windows shortcuts. When it is done, it will show you a log that contains a list of shortcuts that were cleaned.
SHORTCUT CLEANER DOWNLOAD LINK (This link will automatically download Shortcut Cleaner on your computer)


STEP 4: Remove V9 Search registry keys with AdwCleaner.

  1. You can download AdwCleaner from the below link.
    ADWCLEANER DOWNLOAD LINK
     (This link will automatically download AdwCleaner on your computer)
  2. Before starting this utility, close all open programs and internet browsers.
  3. Double click on adwcleaner.exe to run the tool.
  4. Click on Delete, then confirm each time with Ok.
    Adwcleaner utility
  5. Your computer will be rebooted automatically. A text file will open after the restart.
  6. NEXT, double click on adwcleaner.exe to run the tool.
  7. Click on Uninstall, then confirm with yes to remove this utility from your computer.

STEP 5: Run a computer scan with Malwarebytes Anti-Malware

  1. You can download Malwarebytes Anti-Malware Free from the below link, then double click on it to install this program.
    MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK (This link will open a download page in a new window from where you can download Malwarebytes Anti-Malware Free)
  2. When the installation begins, keep following the prompts in order to continue with the setup process. DO NOT make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes’ Anti-Malware and Launch Malwarebytes’ Anti-Malware checked, then click on the Finish button.
    [Image: Malwarebytes Anti-Malware final installation screen]
  3. On the Scanner tab, select Perform quick scan and then click on the Scan button to start scanning your computer.
    [Image: Malwarebytes Anti-Malware Quick Scan]
  4. Malwarebytes’ Anti-Malware will now start scanning your computer as shown below.
    [Image: Malwarebytes Anti-Malware scanning for V9 Homepage virus]
  5. When the Malwarebytes scan will be completed, click on Show Result.
    [Image: Malwarebytes Anti-Malware scan results]
  6. You will now be presented with a screen showing you the malware infections that Malwarebytes’ Anti-Malware has detected.Please note that the infections found may be different than what is shown in the image. Make sure that everything is Checked (ticked) and click on the Remove Selected button.
    [Image:Malwarebytes removing malware]

STEP 6: Run a computer scan with HitmanPro

  1. Download HitmanPro from the below link, then double click on it to start this program.
    HITMANPRO DOWNLOAD LINK (This link will open a new web page from where you can download HitmanPro)
  2. HitmanPro will start and you’ll need to follow the prompts (by clicking on the Next button) to start a system scan with this program.
    HitmanPro installation
  3. HitmanPro will start scanning your computer for malware, as seen in the image below.
    HitmanPro scans for V9 Homepage
  4. Once the scan is complete,you’ll see a screen which will display all the infected files that this utility has detected, and you’ll need to click on Next to remove these malicious files.
    HitmanPro scan results
  5. Click Activate free license to start the free 30 days trial and remove all the malicious files from your computer.
    HitmanPro 30 days activation button

If you are still experiencing problems while trying to remove V9 Tapak Portal and search.v9.com from your machine, please start a new thread in our Malware Removal Assistance forum.

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THE 411 ON ME

FC Barcelona fan, Starbucks addicted and super geek.
I am the creator and owner of MalwareTips.com
My area of expertise includes malware removal and computer forensics. I'm active in the various online anti-malware communities where I do researches for new malware threats as they are released.
I live in Bucharest (Romania), where I run my own local computer repair shop.
I repair both hardware and other operating systems related issues, however most of my business is malware related problems.

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  • Amarpal

    I tried all the steps just to be on the safe side. Thanks ;)

  • theOne

    Thanks that worked, on my system, it was installed as “Delta Homes”

  • Arif Sulistio

    thanks for sharing this.
    Adw cleaner is great

  • arun gadi

    Key Deleted : HKLMSoftwareV9Software

  • arun gadi

    ADWCLEANER it worked:)

  • Peter Pan

    Adwcleaner worked brilliantly in less than 5 minutes. Thanks heaps.

  • sararingham

    Absolutely nothing was working after I completed all of the removal processes of V9 that I was told on many different websites… I was looking for one more thing that could finally get rid of the damn thing… and I downloaded that Adwcleaner that you have here… and that got rid of it! Finally! Thank you so much!

  • Ada

    Thank you, this was very usefull and it completely solved that ugly issue with V9.
    I truly believe in Internet not as the way of doing business but as huge and unarrestable community of people with open hearts and open minds. Thank you again:-)