Remove Superfish Window Shopper (Uninstall Guide)

Superfish Window Shopper is an potentially unwanted program that will display their own ads on eBay,Best Buy,Wallmart and other websites that you are visiting.These advertisements will be shown as boxes containing various coupons that are available or as underlined keywords, which when clicked will display an advertisement that states it is brought to you by Superfish Window Shopper.
[Image: Superfish Window Shopper ads]
Superfish Window Shopper is an add-on for Internet Explorer, Firefox, and Chrome that is typically installed when you install other free programs. When you install these free programs, they will also install Superfish Window Shopper as well. Some of the programs that are known to bundle CouponDropDown include 1ClickDownload, Yontoo, and FBPhotoZoom.
Once Superfish Window Shopper is installed, you will see a “See Similar” icon appear next to product images on hundreds of shopping websites. Superfish Window Shopper may also present deals, coupons and/or other services on relevant product pages. In some cases by clicking on a presented offer, the user will be redirected to the partner’s (aka advertiser’s) site via affiliate cookies.
You should always pay attention when installing software because often, a software installer includes optional installs, such as this Superfish Window Shopper. Be very careful what you agree to install. Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don’t trust.

How to remove “Superfish Window Shopper” (Virus Removal Guide)

This page is a comprehensive guide, which will remove “Superfish Window Shopper” virus from your computer, and any other adware program that may have been installed during the setup process.
Please perform all the steps in the correct order. If you have any questions or doubt at any point, STOP and ask for our assistance.
STEP 1: Uninstall Superfish Window Shopper from Windows
STEP 2: Remove Superfish Window Shopper adware from Internet Explorer, Firefox and Google Chrome with AdwCleaner
STEP 3: Remove “Ads by Superfish Window Shopper” virus with Malwarebytes Anti-Malware Free
STEP 4: Double-check for the “Superfish Window Shopper” malware with HitmanPro
(Optional) STEP 5: Reset Internet Explorer, Firefox or Google Chrome settings to remove “Superfish Window Shopper” Ads

If you are using an Apple Mac OS X operating system, please follow this Remove virus from Apple Mac OS X (Pop-up Ads and Adware) guide to remove Superfish Window Shopper adware.

STEP 1 : Uninstall Superfish Window Shopper from Windows

In this first step, we will try to identify and remove any malicious program that might be installed on your computer.

  1. To uninstall the Superfish Window Shopper program from Windows XP, Windows Vista or Windows 7, click the “Start” button, then click on the “Control Panel” menu option.
    [Image: Control Panel in Windows Start Menu]
    If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for “control panel” .Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control Panel from there.
    [Image: Type Control Panel in Windows 8 search box]
  2. When the “Control Panel” window opens click on the “Uninstall a program” option under “Programs” category. This option is shown by the arrow in the image below. If you are using the “Classic View” of the Control Panel, then you would double-click on the “Programs and Features” icon instead.
    [Image: Uninstall a program]
  3. When the “Programs and Features” or the “Uninstall a Program” screen is displayed, scroll through the list of currently installed programs and uninstall (SuperFish) WindowsShopper.
    The malicious program may have a different name on your computer. To view the most recently installed programs, you can click on the “Installed On” column to sort your program by the installation date. Scroll through the list, and uninstall any unwanted or unknown programs.

    If you are having issues while trying to uninstall the Superfish Window Shopper program, you can use Revo Uninstaller to completely remove this unwanted program from your machine.

    [Image: Uninstall Superfish Window Shopper]
    If you cannot find any unwanted or unknown programs on your machine, then you can proceed with the next step.

STEP 2: Remove Superfish Window Shopper adware from Internet Explorer, Firefox and Google Chrome with AdwCleaner

The AdwCleaner utility will scan your computer and web browser for the “Superfish Window Shopper” malicious files, browser extensions and registry keys, that may have been installed on your computer without your knowledge.

  1. You can download AdwCleaner utility from the below link.
    ADWCLEANER DOWNLOAD LINK (This link will download “AdwCleaner” on your computer)
  2. Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.
    AdwCleaner Icon
    If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
  3. When the AdwCleaner program will open, click on the “Scan” button as shown below.
    AdwCleaner scan button
    AdwCleaner will now start to search for the “Superfish Window Shopper” malicious files that may be installed on your computer.
  4. To remove the “Superfish Window Shopper” malicious files that were detected in the previous step, please click on the “Clean” button.
    Remove Superfish Window Shopper with AdwCleaner
  5. AdwCleaner will now prompt you to save any open files or documents, as the program will need to reboot the computer. Please do so and then click on the OK button.
    AdwCleaner removing malware

STEP 3: Remove “Superfish Window Shopper” virus with Malwarebytes Anti-Malware Free

Malwarebytes Anti-Malware Free uses industry-leading technology to detect and remove all traces of malware, including worms, Trojans, rootkits, rogues, dialers, spyware, and more.
It is important to note that Malwarebytes Anti-Malware works well and should run alongside antivirus software without conflicts.

  1. You can download download Malwarebytes Anti-Malware from the below link.
    MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK (This link will open a new web page from where you can download “Malwarebytes Anti-Malware Free”)
  2. Once downloaded, close all programs, then double-click on the icon on your desktop named “mbam-setup-consumer-2.00.xx” to start the installation of Malwarebytes Anti-Malware.
    [Image: Malwarebytes Anti-Malware setup program]
    Picture of User Account Control You may be presented with a User Account Control dialog asking you if you want to run this file. If this happens, you should click “Yes” to continue with the installation.
  3. When the installation begins, you will see the Malwarebytes Anti-Malware Setup Wizard which will guide you through the installation process.
    [Image: Malwarebytes Anti-Malware Setup Wizard]
    To install Malwarebytes Anti-Malware on your machine, keep following the prompts by clicking the “Next” button.
    [Image: Malwarebytes Anti-Malware Final Setup Screen]
  4. Once installed, Malwarebytes Anti-Malware will automatically start and you will see a message stating that you should update the program, and that a scan has never been run on your system. To start a system scan you can click on the “Fix Now” button.
    [Image: Click on the Fix Now button to start a scan]
    Alternatively, you can click on the “Scan” tab and select “Threat Scan“, then click on the “Scan Now” button.
    [Image: Malwarebytes Anti-Malware Threat Scan]
  5. Malwarebytes Anti-Malware will now check for updates, and if there are any, you will need to click on the “Update Now” button.
    [Image: Click on Update Now to update Malwarebytes Anti-Malware]
  6. Malwarebytes Anti-Malware will now start scanning your computer for the Superfish Window Shopper virus. When Malwarebytes Anti-Malware is scanning it will look like the image below.
    [Image: Malwarebytes Anti-Malware while performing a scan]
  7. When the scan has completed, you will now be presented with a screen showing you the malware infections that Malwarebytes’ Anti-Malware has detected. To remove the malicious programs that Malwarebytes Anti-malware has found, click on the “Quarantine All” button, and then click on the “Apply Now” button.
    [Image: Remove Superfish Window Shopper with Malwarebytes Anti-Malware]
    Please note that the infections found may be different than what is shown in the image.
  8. Malwarebytes Anti-Malware will now quarantine all the malicious files and registry keys that it has found. When removing the files, Malwarebytes Anti-Malware may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot your computer, please allow it to do so.
    [Image: Malwarebytes Anti-Malware removing Superfish Window Shopper]
    After your computer will restart, you should open Malwarebytes Anti-Malware and perform another “Threat Scan” scan to verify that there are no remaining threats

STEP 4: Double-check for the “Superfish Window Shopper” malware infection with HitmanPro

HitmanPro is a second opinion scanner, designed to rescue your computer from malware (viruses, trojans, rootkits, etc.) that have infected your computer despite all the security measures you have taken (such as anti-virus software, firewalls, etc.). HitmanPro is designed to work alongside existing security programs without any conflicts. It scans the computer quickly (less than 5 minutes) and does not slow down the computer.

  1. You can download HitmanPro from the below link:
    HITMANPRO DOWNLOAD LINK (This link will open a new web page from where you can download “HitmanPro”)
  2. Double-click on the file named “HitmanPro.exe” (for 32-bit versions of Windows) or “HitmanPro_x64.exe” (for 64-bit versions of Windows). When the program starts you will be presented with the start screen as shown below.
    [Image: HitmanPro start-up screen]
    Click on the “Next” button, to install HitmanPro on your computer.
    [Image: HitmanPro setup options]
  3. HitmanPro will now begin to scan your computer for Superfish Window Shopper malicious files.
    [Image: HitmanPro scanning for malware]
  4. When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the “Next” button, to remove Superfish Window Shopper virus.
    [Image: HitmanPro scan results]
  5. Click on the “Activate free license” button to begin the free 30 days trial, and remove all the malicious files from your computer.
    [Image: HitmanPro Activate Free License]

(Optional) STEP 5: Reset Internet Explorer, Firefox or Google Chrome settings to remove “Superfish Window Shopper” Ads

If you are still experiencing issues with the “Superfish Window Shopper” ads in Internet Explorer, Firefox or Chrome, we will need to reset your browser to its default settings. This step needs to be performed only if your issues have not been solved by the previous steps.

Reset Internet Explorer

You can reset Internet Explorer settings to return them to the state they were in when Internet Explorer was first installed on your PC.

  1. Open Internet Explorer, click on the “gear iconIE Icon Gear in the upper right part of your browser, then click again on Internet Options.
    [Image: Internet Options in Internet Explorer]
  2. In the “Internet Options” dialog box, click on the “Advanced” tab, then click on the “Reset” button.
    [Image: Reset Internet Explorer]
  3. In the “Reset Internet Explorer settings” section, select the “Delete personal settings” check box, then click on “Reset” button.
    [Image: Reset Internet Explorer to its default settings to remove Superfish Window Shopper]
  4. When Internet Explorer has completed its task, click on the “Close” button in the confirmation dialogue box. You will now  need to close your browser, and then you can open Internet Explorer again.
    [Image Reset Internet Explorer settings]

Reset Mozilla Firefox

If you’re having problems with Firefox, resetting it can help. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks, passwords, web form auto-fill information, browsing history and open tabs.

  1. In the upper-right corner of the Firefox window, click the Firefox menu button ([Image: Firefox Menu button]), the click on the “Help” ([Image: Firefox Help button]) button.
    [Image: Click on the Menu button then Help]
  2. From the Help menu, choose Troubleshooting Information.
    [Image: Troubleshooting Information in Firefox]
  3. Click the “Reset Firefox” button in the upper-right corner of the “Troubleshooting Information” page.
    [Image: Reset Firefox to its default settings to remove Superfish Window Shopper]
  4. To continue, click on the “Reset Firefox” button in the new confirmation window that opens.
    [Image: Click on the Reset Firefox button]
  5. Firefox will close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on the “Finish“.

Note: Your old Firefox profile will be placed on your desktop in a folder named “Old Firefox Data“. If the reset didn’t fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don’t need this folder any longer, you should delete it as it contains sensitive information.

Reset Google Chrome

  1. Click on the “Chrome menu button” (Chrome menu)  on the browser toolbar, select “Settings“, and then click on “Extensions“.
    Chrome Settings menu
  2. In the “Extensions” tab, remove Superfish Window Shopper and any other unknown extensions, by clicking the trash can [Image: Remove an extension from Chrome] icon.
    Basically, if you have not installed an extension then you should remove it from Google Chrome.
    Remove adware extension from Chrome

Your computer should now be free of the Superfish Window Shopper adware infection. If you are still experiencing problems while trying to remove Superfish Window Shopper adware from your machine, please start a new thread in our Malware Removal Assistance forum.


If we have managed to help with your computer issues, then please let other people know that this article will help them!
You can share this article on Facebook,Twitter or Google Plus by using the below buttons.


I am the creator and owner of MalwareTips. I am passionate about computer security and technology. I have an experience of 9 years working as a security researcher.

My area of expertise includes Malware Analysis and Computer Forensics. I'm active in the various online anti-malware communities where I do researches for new malware threats as they are released.


All our malware removal guides and utilities are completely free! We do not request any kind of payment for our services, however if you like to support us (with this website maintenance costs), you can make a small donation.
Any amount is appreciated, and will support our fight against malware.

  • Marius

    Thank you!

  • Andy Watt

    This is particularly salient right now – Lenovo have been shipping machines with SuperFish *pre-installed* (I sh** you not) – and are currently getting a HUGE amount of heat for it. Superfish is essentially an on-machine proxy which actually poses as a website certificate authority(!!!) so if this is installed and you’re on your internet banking site… all your traffic is going through their adware!
    Scary stuff. Uninstall, nuke and generally crap on this appalling spyware.

  • raul

    Thank you

  • The Amazing Kraze

    There is a Chrome Extension called “RSS Links Live” that was to blame for my troubles. The funny thing is that I’ve used this extension for years, but it started giving me problems about two days ago. I tried everything, then I used the process of elimination to identify the source of the problem. Then I was able to confirm it from another user on Reddit.

  • Arjan Bakker

    they now call it quickstart in the extensions!

  • LenM

    Though I didn’t have the extension you mentioned, you started me on the right track…I started disabling extensions and found MY culprit, an extension called ‘scroll to top’. Disabled it, and bye bye superfish!! TYSM :)

  • John

    Many thanks for writing this useful article.

  • John

    Thank you so, so much, Rob. Your comment proved to be a major help to me. Many thanks. :)

    It was hiding in my Firefox Add-Ons as/in “MediaPlayerPlus”. Didn’t remember having an Add-On by that name, so disabled and uninstalled it. Even if I *did* have that Add-On and need it again, I can always get the media player Add-On again lol. I use Duckduckgo, and it’s now back to its faster self rather than being sluggish and behaving weird. Thanks once again, chap!

    • John

      Bloody thing came back today! I’d been using firefox without issue in the morning. After lunch it crashed, I restarted firefox and my extensions were all gone. Restarted firefox again, and noticed MediaPlayerPlus was back, along with Superfish! Guess I should run an Adware removal program too!

  • bb

    Remember to remove also “Web Protect for Windows” if you find it

  • Ruth

    I found it was coming from my Pinterest button app in Chrome. I went to tools – extension – pinterest – options – disable

  • ed

    I found a chrome extension also brings this superfish into the browser. One of the video download extensions I had added apparently was the culprit. It’s been deleted; bye bye superfish.

  • manzo gonzo

    I found as part of Awesome Screenshot extension for Firefox; open Awesome screenshot Options menu and un-tick SuperFish; then save.

    • pjaj

      Whilst Awesome Screenshot is a great extension, their claim that this crud is a “a value-add feature and definitely not malware or adware” does them disservice.

  • Rich

    Thank you, this is a lifesaver!

  • Johny Cash

    Thank you!

  • Naomi

    Thank you!