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<blockquote data-quote="Caramello222" data-source="post: 300066" data-attributes="member: 30042"><p>Before I begin I want to let you know that I checked in my view downloads and discovered that FRST 64.exe 2.01mb sitting there with a message under location "This program is not commonly downloaded and could harm your computer". Under action it shows delete/run. Does this mean the toll didn't download completely even though I used it and sent you the log, is it incomplete? I also have questions about disabling anti-virus and anti-malware protection so I can carry out your instructions perfectly. When I first got my computer Norton was on it along with Windows Defender, Norton expired so I removed the program from my computer and Windows Defender is now my main anti-virus. I bring this up because there are still some Norton files on my computer, are they able to interfere with downloads, scanners, anti-virus and anti-malware? Should I delete them? And here is the list of all the scanners and anti's I have sitting on my computer right now and do they all need to be disabled in any way before downloading Zoek and scanning with it? Windows Defender, Malwarebytes (free), Malwarebytes Rootkit, Adware cleaner by Xplode and Windows Defender also has an adware cleaner within it. JRT remover by Thisisu, and Hitman Pro (trial) is activated. Scanners FRST and Microsoft Malware Remover and Saftey Scanner Tool. Malwarebytes shows real time protection off already because the (trial) period is over and it switched to (free) I had it turned off while on (trial) version so it wouldn't clash with Windows Defender. and I know to turn off real time protection on Windows Defender and Hitman Pro but do I need to do anything to the others before proceeding? Lastly, I left a game disk in my computer and the CD-ROM turned on again by itself I quickly looked at my background tasks in task Manager and Internet Explorer was open in WIN 8 modern mode was that an information pull from my computer to a server hack? I clicked end task and closed it and will also be on alert when the CD-ROM does that again. The reason why I ask is because that is not the first time my CD-ROM turned on by it's self, if a disk is left in it I can hear it turn on several times while I'm using the computer but the disk never loads, it acts as if I'm using Windows Explorer to search for a file but without the blinking icons when it stops. And if it is an info pull from a hack server will disabling everything allow this devil to have a field day on my computer, meaning will it allow for everything to get through as to maybe before somethings were perhaps blocked? Especially with my Firewall down during downloading and scanning with Zoek? If I'm being paranoid and crazy just let me know, my feelings don't get hurt easily. Especially since I know this whole experience of, am I infected, yeah I'm infected, scan, it's gone, is it gone, scan, yeah it's gone, oh no I still see files, scan it's gone, is it gone, yeah it's gone, celebrate, where the hell did this file come from with the same damn name, it's still here but where. That has been going on for 11 months and I know without a doubt I'm batty. My profile pick is exactly how I feel and probably exactly how I look. So I apologize for to much info and paranoia questions, I do trust you and am waiting patiently for your instructions.</p></blockquote><p></p>
[QUOTE="Caramello222, post: 300066, member: 30042"] Before I begin I want to let you know that I checked in my view downloads and discovered that FRST 64.exe 2.01mb sitting there with a message under location "This program is not commonly downloaded and could harm your computer". Under action it shows delete/run. Does this mean the toll didn't download completely even though I used it and sent you the log, is it incomplete? I also have questions about disabling anti-virus and anti-malware protection so I can carry out your instructions perfectly. When I first got my computer Norton was on it along with Windows Defender, Norton expired so I removed the program from my computer and Windows Defender is now my main anti-virus. I bring this up because there are still some Norton files on my computer, are they able to interfere with downloads, scanners, anti-virus and anti-malware? Should I delete them? And here is the list of all the scanners and anti's I have sitting on my computer right now and do they all need to be disabled in any way before downloading Zoek and scanning with it? Windows Defender, Malwarebytes (free), Malwarebytes Rootkit, Adware cleaner by Xplode and Windows Defender also has an adware cleaner within it. JRT remover by Thisisu, and Hitman Pro (trial) is activated. Scanners FRST and Microsoft Malware Remover and Saftey Scanner Tool. Malwarebytes shows real time protection off already because the (trial) period is over and it switched to (free) I had it turned off while on (trial) version so it wouldn't clash with Windows Defender. and I know to turn off real time protection on Windows Defender and Hitman Pro but do I need to do anything to the others before proceeding? Lastly, I left a game disk in my computer and the CD-ROM turned on again by itself I quickly looked at my background tasks in task Manager and Internet Explorer was open in WIN 8 modern mode was that an information pull from my computer to a server hack? I clicked end task and closed it and will also be on alert when the CD-ROM does that again. The reason why I ask is because that is not the first time my CD-ROM turned on by it's self, if a disk is left in it I can hear it turn on several times while I'm using the computer but the disk never loads, it acts as if I'm using Windows Explorer to search for a file but without the blinking icons when it stops. And if it is an info pull from a hack server will disabling everything allow this devil to have a field day on my computer, meaning will it allow for everything to get through as to maybe before somethings were perhaps blocked? Especially with my Firewall down during downloading and scanning with Zoek? If I'm being paranoid and crazy just let me know, my feelings don't get hurt easily. Especially since I know this whole experience of, am I infected, yeah I'm infected, scan, it's gone, is it gone, scan, yeah it's gone, oh no I still see files, scan it's gone, is it gone, yeah it's gone, celebrate, where the hell did this file come from with the same damn name, it's still here but where. That has been going on for 11 months and I know without a doubt I'm batty. My profile pick is exactly how I feel and probably exactly how I look. So I apologize for to much info and paranoia questions, I do trust you and am waiting patiently for your instructions. [/QUOTE]
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