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# Can't remove 22find, I'm completely desperate.

Discussion in 'Malware Removal Assistance' started by lotto90, Feb 9, 2013.

1. ### lotto90New Member

Joined:
Feb 9, 2013
Messages:
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Hi everyone,

I really need your help as nothing works for me to get rid of 22find.
It's still my homepage and it slows down my browser.

I tried to do as you asked but OTL only gave me an OTL.txt at the output and aswmbr crashes midway.

So now I feel quite desperate and I'd be really happy if you could help me.

File size:
108.8 KB
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2. ### kuttusActive Member

Joined:
Oct 5, 2012
Messages:
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Hi and welcome to the MalwareTips.com forums!

I'm Kuttus and I am going to try to assist you with your problem. Please take note of the below:
• I will start working on your malware issues, this may or may not, solve other issues you have with your machine.
• The fixes are specific to your problem and should only be used for this issue on this machine!
• The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
• If you don't know, stop and ask! Don't keep going on.
• Please reply to this thread. Do not start a new topic.
• Refrain from running self fixes as this will hinder the malware removal process.
• It may prove beneficial if you print of the following instructions or save them to notepad as I post them.
Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.

Before we start:
Please be aware that removing malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.
<hr />

STEP 1: Run the below OTL fix
<ol><li>Start <>OTL.exe</></li>
<li>Copy/paste the following text written <>inside of the code box</> into the <>Custom Scans/Fixes</> box located at the bottom of OTL
Code:

:OTL
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.22find.com/newtab?utm_source=...1360307454
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.22find.com/newtab?utm_source=...1360307454
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
[2012/09/01 16:01:19 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Etienne\AppData\Roaming\mozilla\Extensions
[2013/02/09 01:27:49 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Etienne\AppData\Roaming\mozilla\Firefox\Profiles\7qifv27k.default-1360368086032\extensions
[2013/02/09 01:27:05 | 000,123,385 | ---- | M] () (No name found) -- C:\Users\Etienne\AppData\Roaming\mozilla\firefox\profiles\7qifv27k.default-1360368086032\extensions\elemhidehelper@adblockplus.org.xpi
[2013/02/09 01:27:49 | 000,817,973 | ---- | M] () (No name found) -- C:\Users\Etienne\AppData\Roaming\mozilla\firefox\profiles\7qifv27k.default-1360368086032\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi
CHR - Extension: Splendid = C:\Users\Etienne\AppData\Local\Google\Chrome\User Data\Default\Extensions\bdfkbdkkfmmckaadapdipihjfaacnkgd\3_0\
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O4 - HKLM..\Run: [] File not found

:Files
C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
C:\Users\Etienne\AppData\Local\t65s.dat
C:\Users\Etienne\AppData\Local\kml65s.dat
C:\Users\Etienne\AppData\Local\zz65s.dat

:commands
[emptytemp]
[reboot]


<>NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system</></li>
<li>Then click the <>Run Fix</> button at the top</li>
<li>Let the program run unhindered, reboot when it is done</li>
<li>Attach the new log produced by OTL (C:\_OTL)</li>
</ol>

<hr />

Last edited by a moderator: Mar 13, 2014
3. ### lotto90New Member

Joined:
Feb 9, 2013
Messages:
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Hi kuttus. Thank you for answering, I'll be in your care for this operation.
The first step is done. Here's the folder

I can only copy and paste the file, it won't upload my file.

All processes killed
========== OTL ==========
HKLM\SOFTWARE\Microsoft\Internet Explorer\Main\\Default_Page_URL| /E : value set successfully!
HKLM\SOFTWARE\Microsoft\Internet Explorer\Main\\Start Page| /E : value set successfully!
64bit-Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@adobe.com/FlashPlayer\ deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ deleted successfully.
C:\Users\Etienne\AppData\Roaming\mozilla\Extensions folder moved successfully.
C:\Users\Etienne\AppData\Roaming\mozilla\Firefox\Profiles\7qifv27k.default-1360368086032\extensions folder moved successfully.
64bit-Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\ deleted successfully.
========== FILES ==========
C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69\x64\x64 folder moved successfully.
C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69\x64 folder moved successfully.
C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69 folder moved successfully.
C:\Users\Etienne\AppData\Local\t65s.dat moved successfully.
C:\Users\Etienne\AppData\Local\kml65s.dat moved successfully.
C:\Users\Etienne\AppData\Local\zz65s.dat moved successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 58264 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Etienne
->Temp folder emptied: 8777498 bytes
->Temporary Internet Files folder emptied: 5905033 bytes
->Java cache emptied: 1 bytes
->FireFox cache emptied: 386453069 bytes
->Google Chrome cache emptied: 344908644 bytes
->Flash cache emptied: 60702 bytes

User: Public

User: UpdatusUser
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 56466 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 3260824 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 50540 bytes
RecycleBin emptied: 8894431 bytes

Total Files Cleaned = 723,00 mb

OTL by OldTimer - Version 3.2.69.0 log created on 02092013_145724

Files\Folders moved on Reboot...
C:\Users\Etienne\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
File move failed. C:\Windows\temp\_avast_\Webshlock.txt scheduled to be moved on reboot.
File move failed. C:\Windows\temp\dsiwmis.log scheduled to be moved on reboot.
File move failed. C:\Windows\temp\LMutilps32.log scheduled to be moved on reboot.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...

4. ### kuttusActive Member

Joined:
Oct 5, 2012
Messages:
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80
Okay Cool....... How's your browsers now? Are you still getting those 22 find??

STEP 1: Run a HitmanPro scan
<ol>
<li><>Download the latest official version of HitmanPro</>.
<li>Start HitmanPro by <>double clicking on the previously downloaded file.</> and then following the prompts.
<img src="http://malwaretips.com/images/removalguide/hpro4.png" alt="[Image: hitmanproscan4.png]" border="0" /></li>
<li>Once the scan is complete, a screen displaying all the malicious files that the program found will be shown as seen in the image below.After reviewing each malicious object click <>Next</> .
<img src="http://malwaretips.com/blogs/wp-content/uploads/2012/02/rsz_hpro5.png" alt="[Image: hitmanproscan5.png]" border="0" /></li>
<li>Click <>Activate free license</> to start the free 30 days trial and remove the malicious files.
<img src="http://malwaretips.com/images/removalguide/hpro6.png" alt="[Image: hitmanproscan6.png]" border="0" /></li>
<li>HitmanPro will now start removing the infected objects, and in some instances, may suggest a reboot in order to completely remove the malware from your system. In this scenario, always confirm the reboot action to be on the safe side.
</ol>
Add to your next reply, any log that HitmanPro might generate.
<hr />

STEP 2: Run Temp File Cleaner by OldTimer
<ol>
<li>You can download the TFC utility from the below link
<li>Please double-click <>TFC.exe</> to run it. (<>Note:</> If you are running on Vista or 7, right-click on the file and choose <>Run As Administrator</>).</li>
<li>It <>will close all programs</> when run, so make sure you have <[b]>saved all your work</[b]> before you begin.</li>
<li>Click the <[b]>Start</[b]> button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. <[b]>Let it run uninterrupted to completion</[b]>.</li>
<li>Once it's finished it should <[b]>reboot your machine</[b]>. If it does not, please <[b]>manually reboot the machine</[b]> yourself to ensure a complete clean.</li>
</ol>
<hr />[/b][/b][/b][/b][/b][/b][/b][/b][/b][/b]

Last edited by a moderator: Mar 13, 2014
5. ### lotto90New Member

Joined:
Feb 9, 2013
Messages:
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No log from hitman pro, but 22find is still here. :x

6. ### kuttusActive Member

Joined:
Oct 5, 2012
Messages:
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Try this one and Update me the logs... After Step-1 and Step-2 Run the OTL once again and send me the logs...

STEP 1: Run a scan with AdwCleaner

<li>Close all open programs and internet browsers.</li>
<li>Double click on <>adwcleaner.exe</> to run the tool.</li>
<li>Click on <>Delete</>,then confirm each time with <>Ok</>.</li>
<li>Your computer will be rebooted automatically. A text file will open after the restart.</li>
<li>Please post the contents of that logfile with your next reply.</li>
<li>You can find the logfile at <>C:\AdwCleaner[S1].txt</> as well.</li>
</ol>
<hr/>

You should be able to run both scans while in Normal mode...
STEP 2: Run a scan with Malwarebytes Anti-Malware in Chamelon mode

<ol>
<li>Download <>Malwarebytes Chameleon from <a title="External link" href="http://downloads.malwarebytes.org/file/chameleon" rel="nofollow external">here</a> </>and extract it to a folder in a convenient location</li>
<li>Make certain that your PC is connected to the internet and then open the folder where you extracted Chameleon to and double-click on the Chameleon help file and then follow the onscreen instructions to use it.</li>
<li>If the Chameleon help file itself will not open, then double-click each file one by one until you find one that works, which will be indicated by a black DOS/command prompt window <em><>Note:</> Do not attempt to open <>mbam-killer</> as that is not a Chameleon executable and serves a different purpose)</em></li>
<li>Follow the onscreen instructions to press a key to continue and Chameleon will proceed to download and install Malwarebytes Anti-Malware for yo</li>
<li>Once it has done this, it will attempt to update Malwarebytes Anti-Malware, click <>OK</> when it says that the database was updated successful</li>
<li>Next, Malwarebytes Anti-Malware will automatically open and perform a Quick scan</li>
<li>Upon completion of the scan, if anything has been detected, click on <>Show Result</></li>
<li>Have Malwarebytes Anti-Malware remove any threats that are detected and click <[b]>Yes</[b]> if prompted to reboot your computer to allow the removal process to complete</li>
<li>After your computer restarts, open <[b]>Malwarebytes Anti-Malware</[b]> and perform a Full System scan to verify that there are no remaining threats</li>
</ol>

<hr />[/b][/b][/b][/b]

Last edited by a moderator: Mar 13, 2014
7. ### lotto90New Member

Joined:
Feb 9, 2013
Messages:
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Here are the different files. Hope it helps you.

[attachment=3500][attachment=3499][attachment=3498]

File size:
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File size:
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8. ### kuttusActive Member

Joined:
Oct 5, 2012
Messages:
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Are you still facing issues with 22-search? In which browser are you facing issue now?

9. ### lotto90New Member

Joined:
Feb 9, 2013
Messages:
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I still have this issue on all my browser T_T
There may be something I did wrong but I don't know what it would be.

10. ### kuttusActive Member

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Messages:
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Please change your Home page in all the browsers and restart the computer. Check if you are facing the issue after a restart.......

Do you know how to change your browsers home page???

Do the step-1 in this post.

http://malwaretips.com/blogs/remove-22find-com-hijack/

11. ### lotto90New Member

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Feb 9, 2013
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I already did and even reseted. But it's still here.

PS : Maybe it will be useful, even in safe mode I've still this damn 22find home page.
PS2: other funny thing... when i open the browser 22find is my first page, but when i click on the homepage button, I've the good homepage.

12. ### kuttusActive Member

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Oct 5, 2012
Messages:
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Okay......... Open the file c:\Program Files\Internet Explorer\iexplore.exe and check what you are getting as home page......

13. ### lotto90New Member

Joined:
Feb 9, 2013
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When I open this file this way I don't have 22find, I've the expected home page. The same for my other browsers =D

And if you ask, the problem is because of the .lnk file. Here for example the .lnk file for firefox.

L  À F» ÷’˜RˆÍ÷’˜RˆÍ€q3e‚Íà  … PàOÐ ê:i¢Ø +00 /C:\ ” 1 !A"x PROGRA~2 |   ï¾î:…!A"x* é  R P r o g r a m F i l e s ( x 8 6 ) @ s h e l l 3 2 . d l l , - 2 1 8 1 7  d 1 !A x MOZILL~1 L   ï¾!A x!A x* Ó5  M o z i l l a F i r e f o x  ^ 2 à Ab firefox.exe D   ï¾!A x!A x* (6  f i r e f o x . e x e  e    1 d   ¶ÈÏ¦ Acer C:\Program Files (x86)\Mozilla Firefox\firefox.exe 8 . . \ . . \ . . \ P r o g r a m F i l e s ( x 8 6 ) \ M o z i l l a F i r e f o x \ f i r e f o x . e x e & C : \ P r o g r a m F i l e s ( x 8 6 ) \ M o z i l l a F i r e f o x { h t t p : / / w w w . 2 2 f i n d . c o m / ? u t m _ s o u r c e = b & u t m _ m e d i u m = m i b & f r o m = m i b & u i d = H i t a c h i X H T S 5 4 7 5 7 5 A 9 E 3 8 4 _ J 2 1 4 0 0 5 9 C V G 4 L A C V G 4 L A X & t s = 1 3 6 0 3 0 7 3 8 5    * Á   ï@Z|û üK‡JÀòà¹úŽÁ `   X etienne-pc Ž0lÍTF»k¾»xdÂ~AY=ôá†2¸ˆãóŽ0lÍTF»k¾»xdÂ~AY=ôá†2¸ˆãóæ  ‰ 1SPSâŠXF¼L8C»ü“&˜mÎm   - S - 1 - 5 - 2 1 - 3 1 0 2 3 4 7 5 4 - 2 4 7 0 7 5 0 4 3 0 - 6 5 0 9 6 5 7 8 0 - 1 0 0 1 Q 1SPSU(LŸyŸ9K¨ÐáÔ-áÕó5    E 7 C F 1 7 6 E 1 1 0 C 2 1 1 B

The highlighted part is the exact website address I have when i launch the browser. It's the same for all my browser.
Unfortunately I don't dare to touch those files, they all have different locations and I can't just delete the website address (with notepad) else the .lnk file can't be used.

14. ### kuttusActive Member

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Oct 5, 2012
Messages:
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Okay No problem...

Delete the Short Cuts of your Desktop for Internet Explorer and Mozilla Firefox...

Now go to C:\Program Files (x86)\Mozilla Firefox\ there you can see one file called firefox.exe. Right Click on that one and select Send To -- > Desktop.

Same way Go to c:\Program Files\Internet Explorer\ there you can see iexplore.exe right click on that one also and select Send To -- > Desktop. Now check if you are facing issues......

15. ### lotto90New Member

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No issue for now =)

16. ### kuttusActive Member

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Okay Cool... It seems that infection Hijack the Desktop Short Cuts......

STEP 1: Clean your temporary files to gain more hard drive space and remove the junk files
<ol>
<li>Install Ccleaner by following the prompts</li>
<li>Start Ccleaner and the following should be selected by default, if not, please select:
<img src="http://i52.tinypic.com/4l5a4i.png" alt="Posted Image" /></li>
<li>Click <img src="http://i56.tinypic.com/16jox2o.png" alt="Posted Image" /> and choose <img src="http://i40.tinypic.com/5x3nu8.gif" alt="Posted Image" /></li>
<li>Uncheck <img src="http://i51.tinypic.com/amuvj8.gif" alt="Posted Image" /></li>
<li>Then go back to <img src="http://i41.tinypic.com/2jb4qyb.gif" alt="Posted Image" /> and click <img src="http://i25.tinypic.com/nf47ev.gif" alt="Posted Image" /> to run it.</li>
<li>Exit CCleaner.</li>
</ol>

[hr]

STEP 2: Run a scan with ESET Online Scanner
<ol>
<li>Double click on the Eset installer program (esetsmartinstaller_enu.exe).</li>
<li>Click the <>Start</> button.</li>
<li>Check <>Scan archives</></li>
<li>Push the <>Start</> button.</li>
<li>ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.</li>
<li>When the scan completes, push <>List of found threats</></li>
<li>Push <>Export to Text file </> and save the file to your desktop using a unique name, such as <>ESET Scan</>. Include the contents of this report in your next reply.Note - when ESET doesn't find any threats, no report will be created.</li>
<li>Push the <>back</> button.</li>
<li>Push <>Finish</></li>
</ol>
<hr />

Last edited by a moderator: Mar 13, 2014
17. ### lotto90New Member

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Is this ESET thing trustable? 4 hours of scans, still 99% at step 3 for almost 2 hours when it didn't even checked half of my files? How long does it takes?

 : almost 5 hours... I'll do that next week-end, it takes really too long.

18. ### kuttusActive Member

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If possible please wait till it complete the scan... Did it detected any infected files?

19. ### lotto90New Member

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I had to stop it after 5 hours (it was 01:00 am with classes the following morning). No infected files detected (I have to thank you for that =D I'm really grateful). However I have to reserve a full day for it as it had scanned half the number of files malware bytes usually scan.

Also there's something else I'd like to ask advice from you.
Using those software, now there are some problem concerning my PC. I can't use shortcuts to mute my PC or change the volume and all the indicators that appeared on my screen when using shortcuts don't appear anymore. I asked online support of the constructor company who told me to do a complete restauration of the system.
What do you think? What does it exactly imply comparing to a normal restauration?

Joined:
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