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Windows Malware Removal Help & Support
Can't remove 22find, I'm completely desperate.
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<blockquote data-quote="kuttus" data-source="post: 103373" data-attributes="member: 2676"><p>Try this one and Update me the logs... After Step-1 and Step-2 Run the OTL once again and send me the logs...</p><p></p><p><span style="font-size: 15px">STEP 1: Run a scan with AdwCleaner</span></p><p></p><p><ol><li>Download <strong>AdwCleaner</strong> from the below link.</p><p><<strong>><a href="http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner" target="_blank">ADWCLEANER DOWNLAOD LINK</a></<strong>> <em>(This link will automatically download Security Check on your computer)</em></li></strong></strong></p><p><strong><strong></strong></strong></p><p><strong><strong> <li>Close all open programs and internet browsers.</li></strong></strong></p><p><strong><strong> <li>Double click on <<strong>>adwcleaner.exe</<strong>> to run the tool.</li></strong></strong></strong></strong></p><p><strong><strong><strong><strong> <li>Click on <<strong>>Delete</<strong>>,then confirm each time with <<strong>>Ok</<strong>>.</li></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong> <li>Your computer will be rebooted automatically. A text file will open after the restart.</li></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong> <li>Please post the contents of that logfile with your next reply.</li></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong> <li>You can find the logfile at <<strong>>C:\AdwCleaner[S1].txt</<strong>> as well.</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></ol></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><hr/></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>You should be able to run both scans while in Normal mode...</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><span style="font-size: 15px">STEP 2: Run a scan with Malwarebytes Anti-Malware in Chamelon mode</span></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><ol></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Download <<strong>>Malwarebytes Chameleon from <a title="External link" href="http://downloads.malwarebytes.org/file/chameleon" rel="nofollow external">here</a> </<strong>>and extract it to a folder in a convenient location</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Make certain that your PC is connected to the internet and then open the folder where you extracted Chameleon to and double-click on the Chameleon help file and then follow the onscreen instructions to use it.</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>If the Chameleon help file itself will not open, then double-click each file one by one until you find one that works, which will be indicated by a black DOS/command prompt window <em><<strong>>Note:</<strong>> Do not attempt to open <<strong>>mbam-killer</<strong>> as that is not a Chameleon executable and serves a different purpose)</em></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Follow the onscreen instructions to press a key to continue and Chameleon will proceed to download and install Malwarebytes Anti-Malware for yo</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Once it has done this, it will attempt to update Malwarebytes Anti-Malware, click <<strong>>OK</<strong>> when it says that the database was updated successful</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Next, Malwarebytes Anti-Malware will automatically open and perform a Quick scan</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Upon completion of the scan, if anything has been detected, click on <<strong>>Show Result</<strong>></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Have Malwarebytes Anti-Malware remove any threats that are detected and click <<strong>>Yes</<strong>> if prompted to reboot your computer to allow the removal process to complete</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>After your computer restarts, open <<strong>>Malwarebytes Anti-Malware</<strong>> and perform a Full System scan to verify that there are no remaining threats</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Please add both logs in your next reply.</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></ol></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><hr /></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p></blockquote><p></p>
[QUOTE="kuttus, post: 103373, member: 2676"] Try this one and Update me the logs... After Step-1 and Step-2 Run the OTL once again and send me the logs... [SIZE=4]STEP 1: Run a scan with AdwCleaner[/SIZE] <ol><li>Download [b]AdwCleaner[/b] from the below link. <[b]><a href="http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner" target="_blank">ADWCLEANER DOWNLAOD LINK</a></[b]> [i](This link will automatically download Security Check on your computer)[/i]</li> <li>Close all open programs and internet browsers.</li> <li>Double click on <[b]>adwcleaner.exe</[b]> to run the tool.</li> <li>Click on <[b]>Delete</[b]>,then confirm each time with <[b]>Ok</[b]>.</li> <li>Your computer will be rebooted automatically. A text file will open after the restart.</li> <li>Please post the contents of that logfile with your next reply.</li> <li>You can find the logfile at <[b]>C:\AdwCleaner[S1].txt</[b]> as well.</li> </ol> <hr/> You should be able to run both scans while in Normal mode... [SIZE=4]STEP 2: Run a scan with Malwarebytes Anti-Malware in Chamelon mode[/SIZE] <ol> <li>Download <[b]>Malwarebytes Chameleon from <a title="External link" href="http://downloads.malwarebytes.org/file/chameleon" rel="nofollow external">here</a> </[b]>and extract it to a folder in a convenient location</li> <li>Make certain that your PC is connected to the internet and then open the folder where you extracted Chameleon to and double-click on the Chameleon help file and then follow the onscreen instructions to use it.</li> <li>If the Chameleon help file itself will not open, then double-click each file one by one until you find one that works, which will be indicated by a black DOS/command prompt window <em><[b]>Note:</[b]> Do not attempt to open <[b]>mbam-killer</[b]> as that is not a Chameleon executable and serves a different purpose)</em></li> <li>Follow the onscreen instructions to press a key to continue and Chameleon will proceed to download and install Malwarebytes Anti-Malware for yo</li> <li>Once it has done this, it will attempt to update Malwarebytes Anti-Malware, click <[b]>OK</[b]> when it says that the database was updated successful</li> <li>Next, Malwarebytes Anti-Malware will automatically open and perform a Quick scan</li> <li>Upon completion of the scan, if anything has been detected, click on <[b]>Show Result</[b]></li> <li>Have Malwarebytes Anti-Malware remove any threats that are detected and click <[b]>Yes</[b]> if prompted to reboot your computer to allow the removal process to complete</li> <li>After your computer restarts, open <[b]>Malwarebytes Anti-Malware</[b]> and perform a Full System scan to verify that there are no remaining threats</li> Please add both logs in your next reply. </ol> <hr />[/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b] [/QUOTE]
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