Solved DLLHOST * 32

[Lance Mek]

I'm helping someone fix this problem, but to no avail. I'm not sure when the problem started, but I've held the computer about a week to 2 weeks already. Used the normal scans: AVG and Malwarebytes. Didn't clear the dllhost * 32 virus. I've attached the FRST log and the Addition's log. Hard to do anything on this computer, so hope I don't need to do anything else as of now. Took me half an hour on this computer to be able to do this. The computer is bogged down due to the processes and also changes Internet Explorer's privacy settings, so once it starts, I can't download or do certain stuff until I temporary kill the process which takes a while to find the main process (?). Let me know if anything else is needed. Thanks!

 

[TwinHeadedEagle]

Hello,



They call me TwinHeadedEagle around here, and I'll be working with you.



Before we start please read and note the following:

• At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
• Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
• Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
• Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.
  
• All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
• If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
• I visit forum several times at day, making sure to respond to everyone's topic as fast as possible. But bear in mind that I have private life like everyone and I cannot be here 24/7. So please be patient with me. Also, some infections require less, and some more time to be removed completely, so bear this in mind and be patient.
• Please stay with me until the end of all steps and procedures and I declare your system clean. Just because there is a lack of symptoms does not indicate a clean machine. If you solved your problem yourself, set aside two minutes to let me know.
  
• Please attach all report using
  
  button below. Doing this, you make it easier for me to analyze and fix your problem.
  
• Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.
• If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.

Scan with RogueKiller

Please download RogueKiller and save the file to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
• Wait patiently until the pre-scan will be done. It shouldn't take more than 2-3 minutes.
• Accept the Terms of use.
• When the Scan button becomes available, please click it. RogueKiller will start a full scan.
• Let this process run uninterrupted!.
• When finished, a Report button will become available. Click it. You will be presented with a logfile.

Please include the content of this logfile in your next reply.

 

[Lance Mek]

Please see attached. Thanks.

 

[TwinHeadedEagle]

Good

How is your PC now?

 

[Lance Mek]

I still have the dllhost. Please advise. Thanks!

 

[TwinHeadedEagle]

Scan with ComboFix

This is a very powerful tool that should be used only if advised by Malware Analyst.
Do not run ComboFix on your own!

Referring to this instruction, please download ComboFix by sUBs and save it to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
• Accept the disclaimer and agree if prompted to install Recovery Console.
• Do not take any actions while ComboFix goes through your System - it may cause it to stall!
• This scan may take some time!
• When finished - it will display a logfile (located also on your main drive, usually C:\ComboFix.txt).

Include that log in your next reply.

If you'll encounter any issues with internet connection after running ComboFix, please visit this link.

If an error about operation on the key marked for deletion will appear after running the tool, please reboot your machine.

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.

 

[Lance Mek]

Please see attached. Thanks.

 

[TwinHeadedEagle]

Fix with ComboFix

Let's prepare a Script for ComboFix to mark some things for being deleted.

• Press the
  
  + R on your keyboard at the same time.
• A Run window should appear in the lower left corner. Type in notepad.exe and press Enter.
• In the shown window paste in the following script:
  

  Folder::
  c:\users\ME\AppData\Roaming\Acviuqm
  c:\users\ME\AppData\Roaming\Yhyligi
  c:\programdata\{CA2FACF7-9029-4A21-892B-E7F60B39FF1A}
  
  Driver::
  gvhaxken
  
  File::
  c:\windows\System32\drivers\emkgqbd.sys

• Go to File menu and select Save as.
• Make sure that the Save as type option is set to Text files (*.txt) and the place to save will be your desktop.
• Name the file CFScript and select Save.

Your CFScript.txt file should appear on your desktop.

Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

• Now drag your CFScript file and drop it onto the
  
  icon.
• This will start ComboFix. Let it run uninterrupted!
• A reboot may be needed during this run. Allow it.
• When finished, it shall produce a log for you at C:\ComboFix.txt and display it.

Please include that log in your next reply.

If you'll encounter any issues with internet connection after running ComboFix, please visit this link.

If an error about operation on the key marked for deletion will appear after running the tool, please reboot your machine.

Do not forget to turn on your previously switched-off protection software!

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[Lance Mek]

Not sure if this is normal, but after running ComboFix with the CFScript.txt, it restarted the computer. After logging back in to the affect user account, a command prompt pops up numerously and closes itself. I can't exactly see what the title of the command prompt is as it opens and closes itself diagonally. This has been happening for over 5 hours. I can't really do anything while this is running.

I opened the task manager and now I'm unable to even click anything, since the command prompt is actively running taking precedence over other actions. I'm going to leave the computer on overnight and see what happens. Hopefully it will prompt me a log file.

I have not ran Farbar Recovery Scan with the attached fixlist.txt yet, since ComboFix doesn't appear to be finished running yet. I suspect and it looks like that command prompt is from ComboFix.

 

[TwinHeadedEagle]

Did you try to reset your PC?

 

[Lance Mek]

After leaving the computer overnight and day, this CMD is still popping up endlessly. I see in the task manager this process: pev.3xe * 32. On the command prompt title bar it says C:\ComboFix\pev.3xe. As I mentioned before, it keeps opening a new command after closing the previous one. If you open the command prompt one after another, it typically offsets diagonally, until it gets too low and starts opening from the top left again.

This started happening after running ComboFix with the CFScript.

Please advise. It is really unusable. I notice when I run something as administrator it activates the dllhost * 32...

Please advise. Thanks.

 

[TwinHeadedEagle]

Yes, it is from ComboFix. Did you try to restart your PC?

Is ComboFix icon still there?

 

[Lance Mek]

I restarted twice last night and logged back into the user account and the command prompts begins to pop up again.

I'll try again tonight.

Is it because I have multiple user accounts on this computer.

There is the admin account and this infected user account. I don't think the admin is affected though.

edit:
I've just restarted the computer and logged in again. The problem still exists. Now I have the command problem along with the dllhost too. I can't type anything since the command prompt is active. I actually did the fix for FarBar, but now I'm unable to retrieve it, nor the dllhost is gone.

I'd like to note, it's difficult to shut down. I have to quickly press the Windows button on the keyboard and spam my mouse to eventually to be able to click on the shutdown button to shut down.

 

[TwinHeadedEagle]

Is ComboFix icon still there?

 

[Lance Mek]

ComboFix is no longer in the Download folder I had downloaded in and ran it from.

 

[TwinHeadedEagle]

Please Download fresh ComboFix, rename it to Uninstall and run it.

 

[Lance Mek]

This is weird. I decided to login to the Admin account. When I logged in, ComboFix popped up and finished what it had to do and produced a log file, which I've attached. The infected account is the normal user however. I'll try logging into the normal account and see if that ComboFix command will pop up anymore. I'll give an update a bit later. I'll also attach the FarBar logs after I rerun it on the infected account.

edit:
Please see attached for Fixlog.txt too.

It appears that the dllhost has disappeared. But how can I be sure this computer is clear of all the viruses? Should I be running something in both the Admin and User account?

 

[TwinHeadedEagle]

But how can I be sure this computer is clear of all the viruses? Should I be running something in both the Admin and User account?

You should always run these tools from Admin account.

Scan with Malwarebytes' Anti-Malware

Please re-run

Malwarebytes' Anti-Malware.

• First of all, select update.
• Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
• Click the Scan tab, choose Threat Scan is checked and click Scan Now.
• If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
• Upon completion of the scan (or after the reboot), click the History tab.
• Click Application Logs and double-click the newest Scan Log.
• At the bottom click Export and choose Text file.

Save the file to your desktop and include its content in your next reply.

 

[Lance Mek]

Please see attached for Malwarebytes log file. Thanks.

 

[TwinHeadedEagle]

Good. How is the situation now?