I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
The logs can take some time to research, so please be patient with me.
Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.
I will proceed to do so. Thanks for replying in our conversation. I am aware that I may not be able to recover my files so at this point I would just like to completely remove the CryptoWall from my computer if that is possible.
I am still seeing DECRYPT_INSTRUCTION files in several file locations such as pictures. Is this a problem or has the virus been removed but the files still remain. If that is the case should I delete these files manually?