PC keeps rebooting after using the rescue disk. I had/have the FBI virus and was not able to get into any of the safe modes. goes through all the normal boot up as far as I can tell and just about to the point where it finishes and brings up the windows screen it simply reboots back to the beginning.
read your link: http://malwaretips.com/blogs/remove-fbi-virus/
I first tried to do option 1 and get into safe mode. the 3 safe mode options appeared and I could arrow over them but hitting enter did nothing.
I then did option 2 and did the Hitman Pro with a flash drive. this did work to a point. the pc came up with the FBI locked screen and then the Hitman did pop up in front of it. everything looked like it went ok till the very end when I was cleaning the viruses that it found something popped up and asked me to insert the XP disk in I believe to copy a file. I cant find my XP disk which I am pretty mad about. cant believe I lost it. so anyway I bypassed that step and try to reboot. I did so and the FBI screen came up again. so I went to option 3
I then did option 3 and did the rescue disk. after a couple of tries it started the scan and found a lot of viruses I clicked each one, one at a time to quarantine if it was an option or delete if quarantine wasn't an option. this was taking forever so I checked the option to do this to all rather than one at a time. this finished and removed the disk and now it is doing the reboot thing over and over.
thanks in advance for your help.
Chris
read your link: http://malwaretips.com/blogs/remove-fbi-virus/
I first tried to do option 1 and get into safe mode. the 3 safe mode options appeared and I could arrow over them but hitting enter did nothing.
I then did option 2 and did the Hitman Pro with a flash drive. this did work to a point. the pc came up with the FBI locked screen and then the Hitman did pop up in front of it. everything looked like it went ok till the very end when I was cleaning the viruses that it found something popped up and asked me to insert the XP disk in I believe to copy a file. I cant find my XP disk which I am pretty mad about. cant believe I lost it. so anyway I bypassed that step and try to reboot. I did so and the FBI screen came up again. so I went to option 3
I then did option 3 and did the rescue disk. after a couple of tries it started the scan and found a lot of viruses I clicked each one, one at a time to quarantine if it was an option or delete if quarantine wasn't an option. this was taking forever so I checked the option to do this to all rather than one at a time. this finished and removed the disk and now it is doing the reboot thing over and over.
thanks in advance for your help.
Chris